---
title: 'Lead Technical Account Manager, Public Sector at Truv'
canonical: 'https://feeny.ai/job/lead-technical-account-manager-public-sector-truv-remote-ztba8nwc9ad2'
type: 'job'
last_seen: '2026-09-12'
---

# Lead Technical Account Manager, Public Sector at Truv

- **Company:** Truv
- **Location:** Remote
- **Compensation:** $160k–$250k
- **Work type:** remote
- **Posted:** 2026-02-25
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/truv/9bf2373d-f5f8-47ea-80a3-b5feeffbdad1

## Job description

About Truv:

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.

About the Job:

We are seeking a Lead Technical Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.

## What You’ll Do

- Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization.
- Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment.
- Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources.
- Create and deliver training programs for customer teams.
- Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization.
- Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption.
- Partner with Product and Engineering teams to advocate for customer needs and provide market feedback.
- Document best practices and contribute to internal knowledge base, guide customers through platform updates, new feature releases, and technical changes.

## Who You Are

- 5-7+ years of experience in servicing state and federal agencies, solutions architecture, or similar customer-facing technical role within B2B SaaS
- Proven track record at early-stage startups (50-200 employees)
- Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture
- Ability to build custom demos, RFP process, data/security requirements, compliance and other procurement requirements
- Enterprise account management or implementation experience essential
- Strong analytical and problem-solving capabilities
- Outstanding communication skills with ability to explain technical concepts to various audiences
- Bachelor's degree in Computer Science, Engineering, or related field, Masters preferred
- Ability to travel up to 30% of work days.

Success Metrics

- Customer retention and expansion rates.
- Technical implementation success rates.
- Time-to-value for new customers.
- Customer satisfaction and NPS scores.
- Product adoption metrics.
- Technical issue resolution times.
- Customer health scores.
- Revenue growth within accounts.

## Benefits

- Competitive salary and equity package.
- Fully Remote.
- Health, dental, and vision benefits.
- 401(k)
- Flexible time off.
- Work with cutting-edge technology and innovative customers.
- Learn from experienced leadership team from top tech companies.
- High-impact role with clear growth trajectory.
- Opportunity to shape the future of financial data access.

## About Truv

## Company Overview
- **One-liner**: Truv is a consumer-permissioned open finance data platform that enables businesses to verify income, employment, assets, and insurance, and switch direct deposits through a unified API.
- **Entity Type**: Private (Series A, $25M led by Kleiner Perkins in 2022)
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Kirill Klokov (CEO) and Ilya Chatsviorkin (CTO)

## Core Business
- **Primary industry/industries**: Financial Services, Fintech, Data Verification
- **Target customers**: B2B – mortgage lenders, banks, credit unions, auto lenders, tenant screeners, background screeners, government agencies (public sector)
- **Mission or purpose statement**: To put financial data back in the hands of consumers and help institutions make faster, more accurate decisions while expanding access for more consumers.

## Products & Services
- **Income & Employment Verification API**: Consumer-permissioned payroll, bank, tax, and document-based verification to replace traditional methods like The Work Number. Covers ~96% of the U.S. workforce. (API/SaaS)
- **Asset Verification**: Verifies assets via consumer-permissioned bank and financial account connections. (API/SaaS)
- **Insurance Verification**: Verifies insurance coverage through direct consumer-permissioned connections. (API/SaaS)
- **Direct Deposit Switching**: Enables consumers to switch direct deposits instantly via payroll connections, helping banks and fintechs grow deposits. (API/SaaS)
- **MyTruv (Consumer App)**: An AI-powered money autopilot that tracks income, spending, and bills – currently building social presence and UGC. (Consumer app)
- **Document Fraud Detection**: 99.9% fraud detection accuracy for uploaded documents. (AI/API)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding: $28.5M (Seed $3.5M in 2021, Series A $25M in March 2022 led by Kleiner Perkins with NYCA and others); Annual Revenue: $4M (estimated)
- **Notable Investors/Partners**: Kleiner Perkins, NYCA; Partners include Fannie Mae (Day 1 Certainty / DU validation service provider) and Freddie Mac (Loan Product Advisor AIM provider) – the only consumer-permissioned VOIE platform with both accreditations.
- **Growth Signals**: 63 employees (+8.7% YoY), 200+ customers, 12,800+ unique integrations, 2.3M+ employers mapped, 14,000+ financial institutions reachable, 30-second average verification speed, 99.9% platform uptime, expansion into public sector, launch of MyTruv consumer app.

## Competitive Advantages
- **Unified platform**: Single API for income, employment, asset, insurance, and document verification – reduces vendor complexity.
- **Coverage & compliance**: Direct connections to 96% of U.S. workforce; SOC 2 Type II, FCRA compliant, Section 508/WCAG 2.1 AA accessible.
- **Cost savings**: Up to 80% cost savings versus traditional verification providers (e.g., The Work Number).
- **GSE approvals**: Only consumer-permissioned VOIE platform approved by both Fannie Mae and Freddie Mac – critical for mortgage lending.
- **In-house built**: All products built and operated in-house with no third-party verification intermediaries.
- **High pull-through**: Waterfall methodology (payroll → bank → tax → document) maximizes successful verification rates.

## Strategic Focus
- **Current priorities**: Deepening mortgage and consumer lending verticals, expanding into public sector (social services), growing the MyTruv consumer app with AI-powered financial management, and scaling integrations (already 12,800+ payroll/employer connections).
- **Direction for growth**: Becoming the standard open finance verification infrastructure for all lending, benefits, and employment decisions; adding more data types (tax, insurance, raw transaction data) and expanding globally.

## Why Work Here
- **Culture highlights**: Employer rating 3.8/5 (45 reviews) with strong compensation score (4.0) and career growth (3.7). Remote-first with distributed team across 12 countries (US, Canada, Serbia, Georgia, Spain, Armenia, Cyprus, Portugal, Israel, Montenegro, and more). Technical roles dominate – engineering, product, data.
- **Remote/hybrid policy**: Fully remote with global hiring; roles listed for Spain and worldwide. Flexible work model.
- **Notable perks**: Work with a leadership team from Apple, Carta, Venmo, MX, Okta; backed by top-tier VC (Kleiner Perkins); opportunity to work on cutting-edge open finance infrastructure and AI consumer products.
- **Open roles (as of search)**: Senior Solutions Architect (Public Sector), Senior Software Engineer (Integrations/Crawler) – multiple openings, Lead Product Manager (Data Sources), Customer Success Manager.

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/truvhq)
2. [Truv About Us](https://truv.com/about-us)
3. [Truv Why Truv](https://truv.com/why-truv)
4. [Truv Careers Page (Lever)](https://jobs.lever.co/truv)
5. [tryremotely.com – Truv Profile](https://tryremotely.com/company/truv)

## Other roles at Truv

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- [Account Executive, Mortgage](https://feeny.ai/job/account-executive-mortgage-truv-remote-zdcsnt8mbgw7)
- [VP, Mortgage](https://feeny.ai/job/vp-mortgage-truv-remote-21a0sjwvsjsf)
- [Community & Content Lead](https://feeny.ai/job/community-content-lead-truv-remote-mqchr9nm07sq)
- [Customer Success Director, Public Sector](https://feeny.ai/job/customer-success-director-public-sector-truv-miami-rhw5g26gxm7v) — Miami, FL
- [Lead Product Manager, Data Sources](https://feeny.ai/job/lead-product-manager-data-sources-truv-remote-cyvqac8b17ww)
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