--- title: 'Lead Technical Consultant at Zafin' canonical: 'https://feeny.ai/job/lead-technical-consultant-zafin-trivandrum-pc00dcxtrdry' type: 'job' last_seen: '2026-09-11' --- # Lead Technical Consultant at Zafin - **Company:** Zafin - **Location:** Trivandrum, India - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/zafinlabsamericasinc/jobs/5209586007 ## Job description Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. The Opportunity We are looking for experienced banking professionals who combine deep domain expertise with strong consulting capabilities. As a Lead Functional Consultant, you will partner with leading global banks to transform how they design and manage banking products, pricing, billing, rates, fees, and customer relationships. You'll work closely with senior client stakeholders, product teams, and engineering to translate complex business challenges into scalable platform solutions using the Zafin SaaS platform. If you're passionate about solving business problems, influencing strategic decisions, and delivering impactful banking transformations, we'd love to hear from you. ## Key Responsibilities - Lead client discovery workshops and consulting engagements. - Analyze business processes, identify opportunities, and recommend scalable solutions. - Translate business requirements into functional designs using the Zafin SaaS platform. - Configure banking products, pricing, rates, fees, and business rules. - Collaborate with Product, Engineering, and Customer teams to deliver successful implementations. - Support SIT, UAT, production readiness, and client adoption. - Build trusted relationships with senior client stakeholders and act as a strategic banking advisor. ## What We're Looking For We're looking for professionals with strong experience in Retail, Corporate, or Commercial Banking and a proven track record in banking consulting or transformation initiatives. Ideal candidates will have experience in: - Banking product and pricing - Rates, fees, and billing - Deposits and payments - Core banking transformation - Business process transformation - Functional consulting and stakeholder management The ideal candidate is comfortable engaging with senior stakeholders, facilitating workshops, solving complex business challenges, and translating business needs into technology solutions. What’s in it for you Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: [zafin.com/careers](https://zafin.com/careers/) Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at [https://zafin.com/privacy-notice/.](https://zafin.com/privacy-notice/) By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the [candidate privacy notice.](https://zafin.com/candidate-privacy-notice/) ## About Zafin ## Company Overview - **One-liner**: Zafin provides an AI platform for regulated institutions, enabling governed agentic work, banking execution, and enterprise integration. - **Entity Type**: Private (acquired by Nordic Capital in 2024) - **Headquarters**: Toronto, Canada - **Founded**: 2002 - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Financial services technology (banking & regulated institutions) - Target customers: B2B – large banks, credit unions, and other regulated financial institutions - Mission or purpose statement: “Transform the future of finance” by helping institutions modernize critical work, systems and decisions with greater speed, control and trust. ## Products & Services - **Zafin AIOS**: End-to-end agent orchestration platform and control plane for governed agentic work – governs how agentic work is requested, grounded, routed, executed, reviewed, evidenced, cost-managed and improved. - **Zafin Banking Platform**: AI-powered banking execution platform that externalizes product, pricing, offers, billing, loyalty, relationship and deal logic so banks can launch propositions faster and personalize value. - **Zafin IO**: Enterprise integration platform that connects data, events, services, workflows and applications across legacy and modern systems for progressive modernization. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company; majority stake acquired by Nordic Capital) - **Key Metric**: 500M+ accounts processed every day; ~25% of the top 15 banks worldwide use Zafin; 800+ employees; 25% of annual revenue invested in R&D - **Notable Investors/Partners**: Nordic Capital (majority owner), Microsoft (Global Partner of the Year, ISV Innovation – Americas Partner of the Year), Curinos, OpenAI - **Growth Signals**: Launched Zafin AIOS in 2025/2026; won CNBC World’s Top Fintech award; expanded into LATAM and APAC; won BIAN Best-in-Class Partner and Microsoft Global Partner of the Year awards. ## Competitive Advantages - Over 20 years of regulated banking technology experience with deep domain expertise in governance, auditability and accountability. - Purpose-built AI governance framework for agentic work in highly regulated environments, differentiating from generic AI platforms. - Strong platform ecosystem partnerships (Microsoft, OpenAI, Curinos) and an existing base of top-tier banking clients. ## Strategic Focus - Extending regulated technology discipline to govern agentic AI work across agents, models, tools and workflows. - Enabling progressive modernization without disrupting critical operations through integration and platform capabilities. - Expanding global footprint, especially in LATAM and APAC, and deepening cloud-based SaaS delivery. ## Why Work Here - **Culture**: 93% employee satisfaction; recognized as a “Great Place To Work” with a focus on care, innovation, transparency, and diversity/inclusion. - **Work-Life Flexibility**: Emphasizes a balanced approach with paid volunteer days, comprehensive health benefits from Day 1, gym discounts, and employee assistance programs. - **Perks & Growth**: Annual performance-based incentives, employer-matched retirement savings, paid learning hours, mentorship, and a career development framework. - **Engineering Culture**: 25% of revenue reinvested into R&D; teams work across North America, Europe, and APAC (major hubs in Toronto and Trivandrum, India). Hybrid/remote flexibility is likely but not explicitly stated. ## Sources 1. [zafin.com](https://zafin.com/) 2. [zafin.com/our-story](https://zafin.com/our-story/) 3. [zafin.com/careers](https://zafin.com/careers/) 4. [job-boards.greenhouse.io/zafinlabsamericasinc](http://job-boards.greenhouse.io/zafinlabsamericasinc) 5. [linkedin.com/company/zafin](https://www.linkedin.com/company/zafin) ## Other roles at Zafin - [QA Engineer II](https://feeny.ai/job/qa-engineer-ii-zafin-trivandrum-3rs2b9zk3cy9) — Trivandrum, India - [Product and Pricing Consultant II](https://feeny.ai/job/product-and-pricing-consultant-ii-zafin-trivandrum-584j4mp3sbk9) — Trivandrum, India - [Project Manager](https://feeny.ai/job/project-manager-zafin-trivandrum-1dpr3ge1b3w6) — Trivandrum, India - [Product & Pricing Consultant II/III](https://feeny.ai/job/product-pricing-consultant-ii-iii-zafin-toronto-z9t2sdwa4kt1) — Toronto, Canada - [Technical Consultant II/III](https://feeny.ai/job/technical-consultant-ii-iii-zafin-toronto-sgkx9ejb900t) — Toronto, Canada - [QA Engineer III](https://feeny.ai/job/qa-engineer-iii-zafin-toronto-40nnhenzpk35) — Toronto, Canada - [Solution Architect](https://feeny.ai/job/solution-architect-zafin-toronto-bzdgt89efyzb) — Toronto, Canada - [Video Content Designer](https://feeny.ai/job/video-content-designer-zafin-chennai-j4grvcdcygax) — Chennai, India - [Video Producer](https://feeny.ai/job/video-producer-zafin-chennai-d42n9y3wat9q) — Chennai, India - [Senior Analyst, PMO](https://feeny.ai/job/senior-analyst-pmo-zafin-trivandrum-vw94c7qengww) — Trivandrum, India