--- title: 'Lead Technical Program Manager at Cohere Health' canonical: 'https://feeny.ai/job/lead-technical-program-manager-cohere-health-united-states-a0as1gcadys8' type: 'job' last_seen: '2026-11-11' --- # Lead Technical Program Manager at Cohere Health - **Company:** Cohere Health - **Location:** United States - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-11 - **Apply:** https://job-boards.greenhouse.io/coherehealth/jobs/8197660003 ## Job description Opportunity Overview: This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. The Lead Technical Program Manager, Implementations is responsible for  serving as a scrum master for a cross functional implementation team; software implementations are planned and managed through delivery and go-live. This is an internal-facing role supporting Cohere's Product, Design, Data, & Engineering Department including the product, engineering, and technical services teams. The Program Manager owns the internal coordination required to manage, schedule, scope the technical build timeline for 2–3 concurrent customer implementations  — serving those teams by creating, implementing, and managing shared processes that result in: - Fewer handoffs and cross-team abrasion - Improved efficiency and reduced risk/errors - Better, faster, higher-quality customer implementations - Clear insight into project status, milestones, and cross-team dependencies - Reduced burden on functional team managers to understand  the details/timeline of individual implementation projects What you’ll do: - Own the Jira-based delivery schedule, scope, technical build details and timeline for each client implementation - Use agile methodology to deliver on 2–3 concurrent implementations; coordinate day-to-day activities  across engineers, solution architects, FDEs, QA , and analysts - Run daily standups to surface blockers, dependencies, and timeline risks; define and manage a system for tracking risks, assumptions, issues, and dependencies - Ensure issues are managed and resolved quickly - Define repeatable dev and operational task patterns for client implementations; maintain process documentation in Confluence - Ensure Implementation Managers have clear insight into timelines and any issues that require client support Additionally, the Program Manager will partner with product and engineering management on projects based on skills, experience, and interest — such as sprint/engineering metrics reporting, bug management, dashboards, release notes process improvements, and Jira workflow standardization. What you’ll need: - 4+ years as a product or program manager or project manager in software, with experience managing implementations or product launches and coordinating cross-functional delivery across product, engineering, and client-facing teams - Jira and agile expertise; able to apply tooling and recommend plugins to create a clear source of truth for status, risks, and blockers - Healthcare, health-tech, or complex B2B SaaS implementation background - Comfortable reading engineering scope, design, and estimates to sequence work and manage timelines - Strong communicator who simplifies complexity for technical and non-technical audiences; strong organizational skills managing multiple concurrent workstreams - Experience with health plans and utilization management, is a plus - Jira Project Administrator, Jellyfish, or Monday.com experience, is a plus - Experience using AI automation/Claude for repeatable technical setup tasks (e.g., SFTP, SSO coordination), is a plus Pay & Perks: 💻 Fully remote opportunity with about 5% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Flex Time Off + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance The salary range for this position is $116,000 to $125,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Interview Process*: - Connect with Talent Acquisition for a Preliminary Phone Screening - Meet your Hiring Manager & Case Study! - Behavioral Interview(s) *Subject to change About Cohere Health: Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately. Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners. The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody [our core values and principles](https://coherehealth.com/our-story). We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. We can’t wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement: Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal. #LI-Remote #BI-Remote ## About Cohere Health ## Company Overview - **One-liner**: Cohere Health provides an AI-powered clinical intelligence platform that automates prior authorization, payment integrity, and care management for health plans. - **Entity Type**: Private (venture-backed, funding details not publicly available) - **Headquarters**: Boston, Massachusetts, USA (with a second office in Hyderabad, India) - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary Industry**: Healthcare technology (health plan operations, utilization management, payment integrity) - **Target Customers**: B2B – health plans (insurers), providers, and physician groups - **Mission**: Simplify healthcare by enabling patients, physicians, and health plans to efficiently collaborate on getting the right care at the right time, place, and value. ## Products & Services - **[Cohere Unify™ Platform](https://www.coherehealth.com/)**: A unified clinical intelligence platform that connects utilization management, payment integrity, appeals, care management, quality, and claims operations. It uses domain-specific AI to digitize care requests, automate prior authorization (85% real-time approvals), shift payment integrity upstream, and improve decision accuracy. Type: SaaS/Platform. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding not publicly available; operational metrics include 94% provider satisfaction, 70% faster patient access to care, 63% lower denial rates, and 18x ROI for prior authorization. - **Notable Investors/Partners**: Not disclosed in provided sources - **Growth Signals**: - Named a 2025 Built Best Place to Work and one of "150 Top Places to Work in Healthcare." - Employees span 47 U.S. states and India, fluent in over a dozen languages. - Claims auditor and data science teams actively hiring across multiple roles (67 open positions as of search date). ## Competitive Advantages - **Domain-specific AI** trained on proprietary clinical context, enabling high real-time approval rates (85%) and low provider abrasion. - **Connected intelligence** across multiple health plan workflows (UM, payment integrity, appeals, quality, claims) from a single platform, reducing silos. - **Human-in-the-loop** design ensures clinical oversight for the remaining 15% of prior authorization submissions. - Proven ROI: 5x ROI for utilization management, 8–9x for payment integrity, and 18x for prior authorization. ## Strategic Focus - Expand platform capabilities to further automate and streamline health plan operations, with emphasis on medex risk management and upstream payment integrity. - Maintain remote-first US culture while expanding India-based engineering and operations teams. - Continue investing in AI and machine learning to improve decision accuracy and audit efficiency. ## Why Work Here - **Remote/Hybrid Policy**: US team is 100% remote with a physical office in Boston available for voluntary use; India team works in-office in Hyderabad. - **Benefits**: Medical, dental, vision, life & disability insurance, 401(k) with employer match, up to 23 days PTO + holidays, up to 14 weeks paid parental leave, pet insurance, and employee assistance program. - **Culture**: Values-driven (humility, rethink status quo, purpose drives performance, connect collaborate cohere). Emphasis on mission-driven work that directly impacts patient care. - **Career Development**: Manager/leadership training, bi-annual promotion cycles, internal mobility, and learning opportunities. - **Recognition**: Awarded "Best Places to Work" and "Top Places to Work in Healthcare" in 2025. ## Sources 1. [Cohere Health Careers](https://www.coherehealth.com/careers) 2. [Cohere Health Homepage](https://www.coherehealth.com/) 3. [Our Story – Cohere Health](https://www.coherehealth.com/our-story) 4. [Cohere Health LinkedIn](https://www.linkedin.com/company/coherehealth) 5. 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