---
title: 'Learning and Development Practitioner at takealot.com'
canonical: 'https://feeny.ai/job/learning-and-development-practitioner-takealot-com-cape-town-ccbhzcgs6eve'
type: 'job'
last_seen: '2026-10-16'
---

# Learning and Development Practitioner at takealot.com

- **Company:** takealot.com
- **Location:** Cape Town, South Africa
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/takealotcom/jobs/8029845

## Job description

takealot.com, South Africa's leading online retailer, is looking for a highly talented Learning and Development Practitioner  to join our team in Cape Town

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Learning and  Development

Purpose of the role:

The L&D Practitioner plays a pivotal role in driving the continuous growth and skill development of our workforce. With a primary focus on training delivery, facilitation, and learner support, this role is responsible for the end-to-end design, development, and execution of innovative learning programs. The facilitator will champion blended learning experiences, manage comprehensive mentorship frameworks for interns and graduates, and collaborate closely with business leaders to ensure all L&D initiatives deliver measurable impact and ROI.

Key Responsibilities:

Training Design & Delivery

- Design, develop, and deliver innovative learning programs, curricula, and training materials tailored to organizational needs.
- Create and facilitate engaging blended learning experiences, utilizing digital platforms, face-to-face workshops, and the Prosus Academy.
- Deliver dynamic virtual and in-person training sessions that foster an interactive and inclusive learning environment.

Needs Analysis & Evaluation

- Conduct comprehensive training needs analysis and skills gap assessments across various business units.
- Develop robust assessment tools and evaluation frameworks to measure learning transfer.
- Evaluate, measure, and report on the Return on Investment (ROI) and overall impact of training programmes.

Project & Program Management

- Manage the end-to-end project lifecycle for key L&D initiatives.
- Coordinate resources, timelines, and budgets for L&D projects, ensuring milestones and deliverables are met.
- Maintain detailed project documentation and generate monthly/quarterly L&D progress reports.

Mentorship & Coaching

- Design, implement, and oversee dedicated intern and graduate development programs.
- Provide ongoing mentoring, one-on-one guidance, and conduct group coaching sessions.
- Create and maintain structured mentorship frameworks to support early-career talent.

Stakeholder & Vendor Collaboration

- Collaborate strategically with HR, leadership, and business units to align learning interventions with business objectives.
- Evaluate, select, and manage relationships with external training providers and vendors.
- Ensure accurate record-keeping and maintain the integrity of Learning Management System (LMS) data.

## Minimum Required Qualification & Competencies

- A bachelor’s degree in organizational psychology, Human Resource Management, Business Administration, or a closely related discipline.
- A minimum of 3 to 5 years of proven experience in Learning and Development, with a strong focus on training delivery, instructional design, or a similar capacity.

## Skills, Knowledge & Abilities

- Instructional Design: Proven ability to design comprehensive curricula, training materials, and blended learning solutions.
- Facilitation Expertise: Strong capability in delivering engaging training sessions across virtual, hybrid, and in-person environments.
- Analytical Skills: Experience in conducting thorough training needs analyses, gap assessments, and evaluating program ROI.
- Project Management: Solid ability to manage multiple L&D projects simultaneously, coordinating timelines, budgets, and resources.
- Technical Proficiency: Experience working with Learning Management Systems (LMS) and digital learning platforms (experience with Prosus Academy is advantageous).
- Coaching & Mentoring: Knowledge of coaching methodologies and experience in developing frameworks for interns or graduates.
- Competencies and Attributes
- Exceptional Communicator: Highly articulate with strong presentation skills; able to convey complex concepts simply and effectively.
- Relationship Builder: Highly collaborative with the ability to influence and partner effectively with HR, leadership, and external vendors.
- Learner-Centric & Empathetic: A genuine passion for people development, fostering self-discovery, and supporting continuous learning.
- Adaptable & Agile: Flexible in approach, able to pivot training methods to suit diverse audiences and rapidly changing business environments.
- Detail-Oriented & Organized: Meticulous in maintaining project documentation, LMS data integrity, and tracking milestones.
- Analytical Thinker: Data-driven mindset with the ability to translate learning metrics and feedback into actionable improvements.

The Environment:

- takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

## About takealot.com

## Company Overview
- **One-liner**: Takealot.com is South Africa's largest online retailer, offering millions of products across 30+ categories through a marketplace and owned logistics network.
- **Entity Type**: Private (division of Takealot Group, majority-owned by Naspers; total funding $1.2B across multiple rounds)
- **Headquarters**: Cape Town, South Africa
- **Founded**: 2011
- **Founders**: Kim Reid

## Core Business
- Primary industry/industries: E-commerce / Online Retail
- Target customers: B2C consumers across South Africa, plus B2B services for 12,000+ marketplace sellers
- Mission or purpose: "Changing lives in South Africa for the better through e-commerce."

## Products & Services
- **Takealot.com Marketplace**: Core e-commerce platform offering millions of products from local and international brands, with options for delivery or collection at 100+ Pickup Points (including 30+ Pick n Pay locations).
- **Mr D**: On-demand food delivery service (part of Takealot Group).
- **Superbalist.com**: Online fashion and homeware retailer (part of Takealot Group).
- **TakealotMORE**: Membership/loyalty program offering perks and faster delivery.
- **Seller CAPITAL**: Funding program for marketplace sellers.
- **Pickup Points**: Nationwide network for order collection, including in-store Pick n Pay locations.
- **Exclusive Brands**: George & Mason, Getup, Campground, Fire Up.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Takealot Group is private, majority-owned by Naspers)
- **Key Metric**: Annual Revenue of $808M (2024) for takealot.com; takealot.com became profitable in 2024; Takealot Group targets group profitability by 2026.
- **Notable Investors/Partners**: Naspers (majority owner, 96% stake), Tiger Global Management (early investor), Pick n Pay (pickup point partner)
- **Growth Signals**: +18% employee headcount growth YoY (2,162 employees); 105 active job postings (+114% YoY); 288,225 LinkedIn followers (+18.9% YoY); operates in 13 countries

## Competitive Advantages
- Largest e-commerce platform in Africa with a vast product selection and owned logistics network (Mr D) enabling fast delivery.
- Extensive physical infrastructure: 100+ Pickup Points integrated into grocery stores, reducing last-mile costs.
- Exclusive financial tools for sellers (Seller CAPITAL) that lock in marketplace loyalty.
- Strong parent company backing (Naspers) providing capital and strategic support.

## Strategic Focus
- Achieving group profitability by 2026 after takealot.com's 2024 profit milestone.
- Expanding the marketplace ecosystem with more sellers and exclusive brands.
- Deepening customer loyalty through TakealotMORE membership and convenient Pickup Points.
- Investing in technology and supply chain automation to improve efficiency.

## Why Work Here
- Culture values: "Customer-obsessed, entrepreneurial, deliver results fast, achieve more together."
- Engineering roles available in Cape Town and Johannesburg, with a focus on Java, Python, Scala, and logistics tech.
- Hybrid/remote policy not explicitly stated; roles are based in South Africa.
- Notable perks: Opportunity to work on Africa's largest e-commerce platform, exposure to high-scale logistics and marketplace systems, and a diverse, trust-based environment.
- Employer rating: 3.2/5 (422 reviews) – strengths in culture (3.4) and career (3.3), but compensation rated lower (2.4).

## Sources
1. [Takealot Group – About Takealot.com](https://takealotgroup.com/takealot-com/)
2. [Takealot Group – Our Story](https://takealotgroup.com/)
3. [Takealot.com LinkedIn](https://za.linkedin.com/company/takealot)
4. [Takealot.com Careers (Greenhouse)](https://job-boards.greenhouse.io/takealotcom)
5. [Crunchbase-style data from LinkedIn](https://za.linkedin.com/company/takealot) (financials and employee info)

## Other roles at takealot.com

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