---
title: 'Learning and Development Practitioner at Takealot Group'
canonical: 'https://feeny.ai/job/learning-and-development-practitioner-takealot-group-cape-town-p76c9cm06pe1'
type: 'job'
last_seen: '2026-10-16'
---

# Learning and Development Practitioner at Takealot Group

- **Company:** Takealot Group
- **Location:** Cape Town, South Africa
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/takealotgroup/jobs/8273673

## Job description

takealot.com, South Africa's leading online retailer, is looking for a highly talented Learning and Development Practitioner  to join our team in Cape Town

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Learning and  Development

Purpose of the role:

The L&D Practitioner plays a pivotal role in driving the continuous growth and skill development of our workforce. With a primary focus on training delivery, facilitation, and learner support, this role is responsible for the end-to-end design, development, and execution of innovative learning programs. The facilitator will champion blended learning experiences, manage comprehensive mentorship frameworks for interns and graduates, and collaborate closely with business leaders to ensure all L&D initiatives deliver measurable impact and ROI.

Key Responsibilities:

Training Design & Delivery

- Design, develop, and deliver innovative learning programs, curricula, and training materials tailored to organizational needs.
- Create and facilitate engaging blended learning experiences, utilizing digital platforms, face-to-face workshops, and the Prosus Academy.
- Deliver dynamic virtual and in-person training sessions that foster an interactive and inclusive learning environment.

Needs Analysis & Evaluation

- Conduct comprehensive training needs analysis and skills gap assessments across various business units.
- Develop robust assessment tools and evaluation frameworks to measure learning transfer.
- Evaluate, measure, and report on the Return on Investment (ROI) and overall impact of training programmes.

Project & Program Management

- Manage the end-to-end project lifecycle for key L&D initiatives.
- Coordinate resources, timelines, and budgets for L&D projects, ensuring milestones and deliverables are met.
- Maintain detailed project documentation and generate monthly/quarterly L&D progress reports.

Mentorship & Coaching

- Design, implement, and oversee dedicated intern and graduate development programs.
- Provide ongoing mentoring, one-on-one guidance, and conduct group coaching sessions.
- Create and maintain structured mentorship frameworks to support early-career talent.

Stakeholder & Vendor Collaboration

- Collaborate strategically with HR, leadership, and business units to align learning interventions with business objectives.
- Evaluate, select, and manage relationships with external training providers and vendors.
- Ensure accurate record-keeping and maintain the integrity of Learning Management System (LMS) data.

## Minimum Required Qualification & Competencies

- A bachelor’s degree in organizational psychology, Human Resource Management, Business Administration, or a closely related discipline.
- A minimum of 3 to 5 years of proven experience in Learning and Development, with a strong focus on training delivery, instructional design, or a similar capacity.

## Skills, Knowledge & Abilities

- Instructional Design: Proven ability to design comprehensive curricula, training materials, and blended learning solutions.
- Facilitation Expertise: Strong capability in delivering engaging training sessions across virtual, hybrid, and in-person environments.
- Analytical Skills: Experience in conducting thorough training needs analyses, gap assessments, and evaluating program ROI.
- Project Management: Solid ability to manage multiple L&D projects simultaneously, coordinating timelines, budgets, and resources.
- Technical Proficiency: Experience working with Learning Management Systems (LMS) and digital learning platforms (experience with Prosus Academy is advantageous).
- Coaching & Mentoring: Knowledge of coaching methodologies and experience in developing frameworks for interns or graduates.
- Competencies and Attributes
- Exceptional Communicator: Highly articulate with strong presentation skills; able to convey complex concepts simply and effectively.
- Relationship Builder: Highly collaborative with the ability to influence and partner effectively with HR, leadership, and external vendors.
- Learner-Centric & Empathetic: A genuine passion for people development, fostering self-discovery, and supporting continuous learning.
- Adaptable & Agile: Flexible in approach, able to pivot training methods to suit diverse audiences and rapidly changing business environments.
- Detail-Oriented & Organized: Meticulous in maintaining project documentation, LMS data integrity, and tracking milestones.
- Analytical Thinker: Data-driven mindset with the ability to translate learning metrics and feedback into actionable improvements.

The Environment:

- takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

## About Takealot Group

## Company Overview
- **One-liner**: Takealot Group is South Africa’s largest e-commerce ecosystem, operating online retail (takealot.com), fashion (Superbalist, divested), and on-demand delivery (Mr D).
- **Entity Type**: Private subsidiary of Naspers (publicly-listed multinational)
- **Headquarters**: Cape Town, South Africa
- **Founded**: June 2011
- **Founders**: Kim Reid (CEO); acquired alongside Tiger Global Management from the earlier Take2 business

## Core Business
- **Primary industry/industries**: E-commerce, Online Retail, On-Demand Food Delivery, Logistics
- **Target customers**: B2C (online shoppers, food delivery users) and B2B (through Takealot for Business; third-party sellers on Marketplace; logistics clients like Woolworths, Pick n Pay)
- **Mission or purpose statement**: “To be the largest most customer-centric online shopping destination in Africa” and “Changing lives in South Africa for the better through e-commerce.”

## Products & Services
For each major offering:
- **[takealot.com](https://takealot.com)**: South Africa’s largest online retailer — a full-service e-commerce store with product categories from electronics to groceries, plus a Marketplace of over 11,000 third-party sellers.
- **[Mr D](https://mrd.co.za)**: On-demand food and grocery delivery app (formerly Mr Delivery). Competes with Uber Eats. Partners with Pick n Pay, Nespresso, Frozen 4 You, and Woolworths-owned Absolute Pets.
- **[TakealotMORE](https://www.takealot.com/more)**: Subscription service (two tiers) akin to Amazon Prime, offering free delivery and exclusive deals.
- **[Takealot for Business](https://www.takealot.com/business)**: B2B procurement service launched September 2025.
- **[TakealotNOW](https://www.takealot.com)**: Ultra-fast (minutes/hours) delivery pilot launched December 2025 for ~1,000 items in Cape Town, Pretoria, and Johannesburg.
- **[Takealot Fulfilment Services (TFS)](https://job-boards.greenhouse.io/takealotgroup)**: Logistics and warehousing arm providing distribution services to third-party retailers like Woolworths.

## Market Standing
- **Valuation/Market Cap**: Not disclosed directly (Takealot Group is a private subsidiary of Naspers; Naspers’ market cap is >$50B but Takealot is one division).
- **Key Metric**: **Revenue** → R16.4 billion (2026 financial year) — 18% year-over-year growth. First-time full-year profitability: R181 million operating profit (vs. R214 million loss prior year).
- **Notable Investors/Partners**: Parent company **Naspers** (96% ownership). Former major investor **Tiger Global Management** (early funding). Logistics partners: **Woolworths**, **Pick n Pay**, **Nespresso**, **Inospace** (logistics park).
- **Growth Signals**: 
  - 17% revenue growth at takealot.com (2025), 28% annual growth in a recent period.
  - Mr D revenue grew 8% (2025) and 18% annually in a later period.
  - Achieved group-level profitability for first time in June 2026.
  - Electric vehicle fleet: 232 e-bikes, 41 Mellowvan 3-wheel EVs, ~30 electric trucks (with more on order).
  - Opened new Cape Town e-commerce logistics park at Inospace’s Powder Mill Park (January 2026).
  - ~7,300 employees company-wide (including drivers and contractors).

## Competitive Advantages
- **Scale & logistics moat**: Largest e-commerce platform in Africa, with own delivery network (Mr D), distribution centers in Western Cape and Gauteng, and a vast network of Pickup Points across all 9 South African provinces.
- **Ecosystem lock-in**: Subscription (TakealotMORE), marketplace, food delivery, and B2B — all integrated into a single platform.
- **Local infrastructure advantage**: Own electric vehicle fleet, solar-powered warehouses (1,800 kWp combined capacity), and a growing fulfilment-as-a-service (TFS) offering for other retailers.
- **Brand trust**: Dominant South African e-commerce brand with over a decade of customer loyalty.

## Strategic Focus
- **Profitability & expansion**: After achieving group profitability in 2026, focus is on scaling TakealotMORE subscriptions, B2B (Takealot for Business), and ultra-fast delivery (TakealotNOW).
- **Logistics diversification**: TFS offering fulfillment services to third parties (Woolworths, etc.) — replicating Amazon’s FBA model.
- **Electric fleet & sustainability**: Accelerating EV adoption and solar energy at DCs.
- **Competing with Amazon SA**: Amazon launched in South Africa; Takealot is investing heavily in speed, subscription, and B2B to defend market share.

## Why Work Here
- **Culture highlights**: Described by the company as “driven by people, powered by tech”; values include customer obsession, fast results, collaboration, and doing the extraordinary. Diverse, trust-based environment.
- **Remote/hybrid/office**: Likely hybrid/office-based (Cape Town and Johannesburg hubs — engineering and BI roles appear to be based in Cape Town; sales roles in Johannesburg).
- **Notable perks or engineering culture**: Strong tech stack (Scala, Java, Machine Learning, Search, DevOps) with 22 active job openings on Greenhouse (June 2026). Engineering teams include: **Takealot Engineering**, **Mr D Engineering**, **Business Intelligence**, and **Product**. Roles range from Data Engineers, Senior Software Engineers, Data Scientists, to QA Analysts. Company emphasizes autonomy, speed, and continuous learning.
- **Growth trajectory**: Company is on an upward profit path, with a young, evolving tech team. High-impact roles with ownership in a market leader.

## Sources
1. [Takealot Group Official Site](https://takealotgroup.com/)
2. [Takealot Group Career Page (Greenhouse)](http://job-boards.greenhouse.io/takealotgroup)
3. [Takealot Group Wikipedia](https://en.wikipedia.org/wiki/Takealot_Group)
4. [Takealot Group LinkedIn](https://www.linkedin.com/company/takealot-group)

## Other roles at Takealot Group

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