--- title: 'Learning & Development- Senior Manager- Noida at Paytm Payments Services' canonical: 'https://feeny.ai/job/learning-development-senior-manager-noida-paytm-payments-services-noida-07vt1ar74d7z' type: 'job' last_seen: '2026-10-29' --- # Learning & Development- Senior Manager- Noida at Paytm Payments Services - **Company:** Paytm Payments Services - **Location:** Noida, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.lever.co/paytmpayments/8b3ba370-891e-4bc7-98b7-bcb53028f707 ## Job description ## About the Role We are looking for a strategic and execution-focused Learning & Development professional to build capability within the Human Resources function. The role will drive learning strategies that enhance HR business partnering, talent management, organizational development, leadership capability, employee experience, HR analytics, and AI-led HR transformation. ## Key Responsibilities Design and execute the HR Learning & Development strategy aligned with organizational priorities. Build competency frameworks for HR Business Partners, Talent Acquisition, Talent Management, Rewards, Employee Relations, and HR Operations teams. Develop structured onboarding and capability-building programs for HR professionals across levels. Create learning journeys for HR leadership, succession planning, coaching, consulting, and stakeholder management skills. Drive capability development in organizational design, workforce planning, talent management, change management, and employee experience. Leverage AI and GenAI tools to enhance HR productivity, learning personalization, and knowledge management. Implement and manage digital learning ecosystems, LMS platforms, and modern learning technologies. Build certification programs for HR professionals in emerging areas such as HR Analytics, AI in HR, Talent Intelligence, and Organizational Development. Ideal Candidate Profile 6–12 years of experience in Learning & Development, Organizational Development, Talent Management, HR Transformation, or Capability Building. Strong understanding of core HR functions and modern HR practices. Experience designing learning programs for HR teams, people managers, and leadership populations. Expertise in leadership development, instructional design, coaching frameworks, and learning analytics. ## Preferred Skills Learning Strategy, HR Capability Building, Organizational Development, Leadership Development, Talent Management, Succession Planning, HR Analytics, AI & GenAI Applications in HR, Instructional Design, LMS Platforms, Change Management, Stakeholder Management, Coaching & Mentoring, Program Management. Education Bachelor's Degree required. MBA / PGDM in HR, Organizational Development, Learning & Development, or related field preferred. Why Join Us? Opportunity to build and transform the HR capability ecosystem for one of India's leading digital payments organizations. Lead AI-driven innovation in HR learning and workforce development. Partner closely with HR leadership and business stakeholders to shape organizational effectiveness. High-impact role with strong visibility and career growth opportunities. ## About Paytm Payments Services ## Company Overview - **One-liner**: Paytm Payments Services Limited (PPSL) provides digital payment solutions — including a high-scale payment gateway, UPI processing, subscriptions, and merchant financial tools — for Indian businesses ranging from neighborhood stores to large brands. - **Entity Type**: Private (wholly owned subsidiary of One97 Communications, a publicly listed parent company) - **Headquarters**: Noida, India - **Founded**: 2020 ([builtin.com](https://builtin.com/company/paytm-payments-services-limited)) - **Founders**: Not publicly listed for PPSL; the entity is a wholly owned subsidiary of One97 Communications ([paytmpayments.com](https://www.paytmpayments.com/about-us)) ## Core Business - **Primary industry**: Digital payments, fintech, payment gateway infrastructure - **Target customers**: B2B — online brands, startups, small merchants, BFSI institutions (for premium collections, loan repayments, investments), and government entities - **Mission or purpose statement**: "Driving financial inclusion by empowering India's top online brands, startups and small merchants to accept digital payments and manage their business" ([paytmpayments.com](https://www.paytmpayments.com/about-us)) ## Products & Services - **Paytm Payment Gateway**: Core online payment acceptance for apps and websites, supporting UPI, cards, net banking, and more with high success rates and real-time bank settlements ([paytmpayments.com](https://www.paytmpayments.com/)) - **Payment Links & Payment Pages**: Collect payments instantly without building a website or app - **International Payments**: Cross-border payment solution for merchants serving customers in 200+ countries - **Subscriptions**: Customized payment plans and automated recurring collections across all payment instruments - **Bank Offers & No-Cost EMI**: Affordability options to improve checkout conversion - **Instant Refunds**: Automated, real-time refund processing for end customers - **BFSI Solutions**: Specialized flows for policy premiums, loan repayments, investments, and credit card payments ([paytmpayments.com](https://www.paytmpayments.com/)) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed for PPSL as a standalone entity - **Key Metric**: 600M+ transactions processed per month; 10,000+ transactions/second handling capacity ([paytmpayments.com](https://www.paytmpayments.com/)) - **Notable Investors/Partners**: Parent One97 Communications (OCL) — the publicly traded company behind the Paytm ecosystem ([paytmpayments.com](https://www.paytmpayments.com/about-us)) - **Growth Signals**: Expanding into government alliances (as seen in current openings for Government Alliances Payments roles); marketing its payment suite to BFSI, international merchants, and large Indian brands; operates within the broader Paytm group ecosystem covering in-store payments and advertising solutions ([jobs.lever.co](https://jobs.lever.co/paytmpayments)) ## Competitive Advantages - **Massive scale**: 600M+ transactions processed monthly and 10,000+ TPS capacity demonstrate infrastructure reliability that few Indian payment gateways can match ([paytmpayments.com](https://www.paytmpayments.com/)) - **Broadest payment source coverage**: UPI, cards, net banking, EMI, subscriptions, and international payments from 200+ countries in a single integration - **Paytm ecosystem leverage**: Access to Paytm group companies for in-store payments and advertising, creating a full-stack merchant offering - **Merchant trust**: Positions itself as "the payment gateway that powers India's largest brands" ([paytmpayments.com](https://www.paytmpayments.com/)) ## Strategic Focus - Deepening financial inclusion for Indian businesses, from neighborhood merchants to national brands - Strengthening government and BFSI payment partnerships via dedicated alliances teams ([jobs.lever.co](https://jobs.lever.co/paytmpayments)) - Building robust payment rails and merchant experiences as the "backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers)) - Expanding international payment acceptance for global merchants ## Why Work Here - **Hybrid workspace**: Employees work a combination of remote and on-site ([builtin.com](https://builtin.com/company/paytm-payments-services-limited)) - **Mission-driven engineering**: Opportunity to build payment infrastructure powering "millions of businesses across India — from neighbourhood stores to leading brands" ([paytmpayments.com](https://www.paytmpayments.com/careers)) - **Strong benefits package**: - Health & wellness: medical insurance for self and family, health check-ups, mental health support, women's wellness initiatives, maternity/paternity benefits - Financial wellness: competitive compensation, annual bonus/incentives, ESOPs, salary advance, car lease, mobile device lease, relocation support - Time away: competitive leave across categories, team outing and engagement allowances - Personal development: internal job mobility, learning reimbursement for online courses and upskilling ([paytmpayments.com](https://www.paytmpayments.com/careers)) - **Career tracks**: Product & Engineering, Partnerships & Alliances, Merchant Operations, Data, Analytics & Growth — with both on-site and remote opportunities listed ([jobs.lever.co](https://jobs.lever.co/paytmpayments)) - **Culture**: Emphasizes purpose, collaboration, and self-driven learning; "meaningful work happens when you're part of a team building the backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers)) ## Sources 1. [paytmpayments.com](https://www.paytmpayments.com/about-us) 2. [paytmpayments.com](https://www.paytmpayments.com/careers) 3. [jobs.lever.co](https://jobs.lever.co/paytmpayments) 4. [paytmpayments.com](https://www.paytmpayments.com/) 5. [builtin.com](https://builtin.com/company/paytm-payments-services-limited) ## Other roles at Paytm Payments Services - [Area Sales Manager - Manager - Transit Offline Railways - Goa](https://feeny.ai/job/area-sales-manager-manager-transit-offline-railways-goa-paytm-payments-services-ns1ne0842xcd) — Goa - [Area Sales Manager - Manager - Transit Offline Railways - Maharashtra](https://feeny.ai/job/area-sales-manager-manager-transit-offline-railways-maharashtra-paytm-payments-8g9qh78bmhsa) — Mumbai, India - [Area Sales Manager - Manager - Transit Offline Railways - Ahmedabad](https://feeny.ai/job/area-sales-manager-manager-transit-offline-railways-ahmedabad-paytm-payments-3tccjx7smw3g) — Ahmedabad, India - [KAM - Associate - QR - Raipur](https://feeny.ai/job/kam-associate-qr-raipur-paytm-payments-services-raipur-w3p2rs92ea3q) — Raipur, India - [Key Account Manager - Associate - MMB Core - Chennai](https://feeny.ai/job/key-account-manager-associate-mmb-core-chennai-paytm-payments-services-chennai-aa3xx3bh13zh) — Chennai, India - [Key Account Manager - Associate - MMB Core - Baramati](https://feeny.ai/job/key-account-manager-associate-mmb-core-baramati-paytm-payments-services-baramati-mfqk5jv20mry) — Baramati, Maharashtra - [Key Account Manager - Associate - MMB Core - RAJANNA SIRCILLA](https://feeny.ai/job/key-account-manager-associate-mmb-core-rajanna-sircilla-paytm-payments-services-f00ssn41y493) — Rajanna Sircilla, Telangana - [KAM: Associate: Oil & Gas: Pune](https://feeny.ai/job/kam-associate-oil-gas-pune-paytm-payments-services-pune-zcv7bryrc555) — Pune, India - [Key Account Manager - Team Lead - EDC Retail - Pune](https://feeny.ai/job/key-account-manager-team-lead-edc-retail-pune-paytm-payments-services-pune-rkeqy37avgr9) — Pune, India - [Area Sales Manager - Manager - EDC Retail](https://feeny.ai/job/area-sales-manager-manager-edc-retail-paytm-payments-services-nagpur-0gkv9qm46a5j) — Nagpur, India