---
title: 'Learning & Development Specialist - Instructional Designer at Protective'
canonical: 'https://feeny.ai/job/learning-development-specialist-instructional-designer-protective-birmingham-tqfrcawj5vdg'
type: 'job'
last_seen: '2026-10-21'
---

# Learning & Development Specialist - Instructional Designer at Protective

- **Company:** Protective
- **Location:** Birmingham, AL
- **Compensation:** $65k–$85k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-21
- **Apply:** https://jobs.lever.co/protective/b49d1a12-18e8-4395-bc10-f38a2918bfdc

## Job description

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

## Key Responsibilities

- Partner with business leaders, subject matter experts, HR partners, and project teams to identify performance needs, skill gaps, and desired learning outcomes.
- Conduct learning discovery to define the knowledge, skills, and behaviors required for successful performance.
- Design and develop instructor-led, virtual, digital, and blended learning solutions using instructional design methodologies and adult learning principles.
- Create curricula, facilitator and participant materials, job aids, videos, assessments, communications, and digital learning content.
- Translate complex business, technical, and operational information into clear, engaging, and learner-focused content.
- Independently manage multiple learning projects, coordinating stakeholders, content development, review cycles, implementation, and timelines.
- Advise stakeholders on learning strategies, delivery methods, technologies, and performance support, and partner with facilitators, trainers, and managers to support implementation and adoption.
- Evaluate learning effectiveness using feedback, assessments, business outcomes, and other relevant measures to identify improvements.
- Maintain learning content, including online L&D content in Indigo, to ensure accuracy, consistency, compliance, and alignment with business needs.
- Contribute to the development of learning standards, templates, job aids, and best practices that improve consistency and quality across learning solutions.
- Support the learning platforms and content-authoring tools used to develop, deliver, and manage learning.
- Use approved AI-enabled tools to support learning design, content development, research, reporting, and operational efficiency while protecting confidentiality, ensuring compliance, and reviewing outputs.
- Contribute to learning projects and process improvements that strengthen employee capability and the learner experience.
- Support learning program and platform administration, including assignments, enrollments, reporting, content maintenance, and learner communications.

Knowledge, Skills & Attributes

- Strong knowledge of instructional design, adult learning, curriculum development, and learning evaluation across instructor-led, virtual, digital, and blended formats.
- Demonstrated experience applying instructional design and adult learning principles to create effective learning solutions.
- Proficiency with Microsoft 365, learning platforms, and digital content-authoring tools.
- Working proficiency with approved generative AI and automation tools, including effective prompting, output validation, confidentiality, and responsible use.
- Strong consulting and partnership skills, with the ability to gather requirements and recommend practical learning solutions across functions and organizational levels.
- Strong written, verbal, visual communication, and presentation skills.
- Ability to manage multiple projects, priorities, and deadlines in a changing business environment.
- Ability to analyze complex information and develop practical, learner-focused solutions.
- Commitment to producing accurate, high-quality, learner-centered experiences and materials.
- Demonstrated initiative, creativity, learning agility, attention to detail, and a continuous improvement mindset.
- Ability to build effective working relationships across functions, business units, and organizational levels.

## Qualifications

## Minimum Qualifications

- Bachelor's degree in instructional design, education, human resources, organizational development, communications, business, or a related field, or an equivalent combination of education and relevant experience.
- 3+ years of relevant experience in instructional design, learning and development, training development, organizational development, or education.
- Experience conducting training needs analysis and developing learning solutions for business or operational audiences.
- Experience designing and developing instructor-led, virtual, digital, or blended learning experiences.
- Experience managing multiple learning projects and working with subject matter experts and business stakeholders.
- Experience using content development tools, learning technologies, or learning management systems.

## Preferred Qualifications

- Experience supporting financial services, insurance, corporate, operations, contact center, or professional services environments.
- Experience developing onboarding, leadership development, technical training, change adoption, or process training programs.
- Experience utilizing learning analytics, learner feedback, or performance data to evaluate learning effectiveness.
- Experience with Articulate 360 (Rise, Storyline), Vyond, Camtasia, LMS platforms, or similar learning technologies.
- Experience applying generative AI or automation tools to improve learning design, content development, or learning operations.

Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

## About Protective

## Company Overview
- **One-liner**: Protective is a financial services company providing life insurance, retirement solutions, employee benefits, and asset protection products to individuals and businesses.
- **Entity Type**: Private (Subsidiary of Dai-ichi Life Holdings, Inc., TSE:8750)
- **Headquarters**: Birmingham, Alabama, United States
- **Founded**: 1907
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Insurance (Life, Annuity, Asset Protection, Employee Benefits)
- **Target customers**: B2C (individuals) and B2B (employers, partners)
- **Mission or purpose statement**: "To help everyone deserve confidence through life's moments — big, small and everything in between." [protective.com](https://www.protective.com/about-us)

## Products & Services
- **[Life Insurance]**: Offers term life, whole life, and universal life policies for individuals and families.
- **[Retirement Solutions]**: Fixed and variable annuities, retirement income planning products.
- **[Asset Protection]**: Commercial mortgage investments, structured settlements, and stable value products via Protective Asset Division.
- **[Employee Benefits]**: Group life, disability, and other workplace benefit programs for employers.
- **[Acquisitions & Stable Value]**: Manages and acquires in-force blocks of life insurance and annuity policies.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (subsidiary of Dai-ichi Life Holdings, TSE:8750)
- **Key Metric**: $6.4B annual revenue (PLICO financials) [wellfound.com](https://linkedin.com/company/protective-life)
- **Total Assets**: $142 billion as of December 31, 2025 [protective.com](https://investor.protective.com/Company-Overview/default.aspx)
- **Net Income**: $389 million USD (2024) [linkedin.com](https://linkedin.com/company/protective-life)
- **Notable Investors/Partners**: Parent company Dai-ichi Life Holdings (Japan), one of the largest life insurers globally.
- **Growth Signals**: 
  - Over 14.4 million customers served.
  - 61 acquisitions in company history. [protective.com](https://investor.protective.com/Company-Overview/default.aspx)
  - ~32 million policies and contracts in force.
  - $1 trillion life insurance in force.
  - 3,800+ employees as of Jan 1, 2026 (up from 3,800 reported in 2023).
  - Fastest growing core site in the greater Cincinnati area. [protective.com](https://www.protective.com/about-us/careers)

## Competitive Advantages
- **115+ Years of Stability**: Founded in 1907, the company has a long track record of financial strength and reliability.
- **Parent Backing**: As part of Dai-ichi Life Group, a global top-tier insurer, Protective has access to significant capital and a long-term strategic focus.
- **Diversified Portfolio**: Multiple business segments (Protection, Retirement, Asset Protection, Acquisitions) create revenue stability and cross-selling opportunities.
- **Strong Financial Ratings**: A focus on conservative risk management and a large asset base ($142B) provides market confidence.
- **Scale and Distribution**: A massive in-force block ($1T life insurance) and a large, established customer base.

## Strategic Focus
- **Organic & Inorganic Growth**: Continues to acquire blocks of policies and companies (61 in history) while expanding its core product lines.
- **Virtual Workforce Expansion**: More than half of employees are now remote, signaling a commitment to a flexible, distributed workforce. [protective.com](https://www.protective.com/about-us/careers)
- **Digital Transformation**: Investments in technology and data to improve customer experience and operational efficiency.
- **Talent Development**: Strong focus on internal mobility, continuous learning, and career enrichment programs.

## Why Work Here
- **Culture**: Emphasizes a "protector" mindset, focusing on service to customers, colleagues, and communities. Recognized for workplace engagement and inclusivity. [protective.com](https://www.protective.com/about-us/careers)
- **Hybrid/Remote Work**: Over 50% of the workforce is remote/virtual. Three core sites in Birmingham (HQ), Greater Cincinnati, and St. Louis offer hybrid options. [protective.com](https://www.protective.com/about-us/careers)
- **Benefits**: Comprehensive package including medical/dental/vision with HSA/FSA, a pension plan funded by the company, 401(k) with employer match, paid time off, paid parental leave, short- and long-term disability, adoption assistance, and life insurance. [protective.com](https://www.protective.com/about-us/careers)
- **Career Development**: Company-sponsored education courses, tuition reimbursement, scholarship opportunities for dependents, and a semi-annual "Pulse Survey" to shape culture and learning opportunities. [protective.com](https://www.protective.com/about-us/careers)
- **Notable Perk**: Pension plan remains a differentiator in the current job market.

## Sources
1. [protective.com - Company Overview](https://www.protective.com/about-us)
2. [protective.com - Careers Page](https://www.protective.com/about-us/careers)
3. [investor.protective.com - Company Overview](https://investor.protective.com/Company-Overview/default.aspx)
4. [linkedin.com - Protective Life](https://linkedin.com/company/protective-life)
5. [jobs.lever.co/protective - Job Listings](https://jobs.lever.co/protective)

## Other roles at Protective

- [Vice President, Chief Actuary - Asset Protection](https://feeny.ai/job/vice-president-chief-actuary-asset-protection-protective-birmingham-jhnb62h7dy5f) — Birmingham, AL
- [Sales Communication Specialist](https://feeny.ai/job/sales-communication-specialist-protective-remote-4f1vmgbek28j)
- [Regional Finance & Insurance Performance Manager](https://feeny.ai/job/regional-finance-insurance-performance-manager-protective-phoenix-mye23spn3mph) — Phoenix, AZ
- [Regional Finance & Insurance Performance Manager](https://feeny.ai/job/regional-finance-insurance-performance-manager-protective-carson-city-rt1w630t4w09) — Carson City, NV
- [Sr Commercial Real Estate Legal Assistant (Hybrid Birmingham, Alabama)](https://feeny.ai/job/sr-commercial-real-estate-legal-assistant-hybrid-birmingham-alabama-protective-zb75mjc6mq7v) — Birmingham, AL
- [Sales Support Coordinator](https://feeny.ai/job/sales-support-coordinator-protective-covington-gxdqw1jkbws6) — Covington, KY
- [Automotive Claims Adjuster- Bilingual](https://feeny.ai/job/automotive-claims-adjuster-bilingual-protective-remote-k3a8yd65fnfh)
- [Financial Reporting Accountant II](https://feeny.ai/job/financial-reporting-accountant-ii-protective-birmingham-p6vyy3z2rzbr) — Birmingham, AL
- [Regional VP - Annuity Division - North Carolina/East TN](https://feeny.ai/job/regional-vp-annuity-division-north-carolina-east-tn-protective-remote-cxfbed694fje)
- [Counsel - Employee Benefits Division](https://feeny.ai/job/counsel-employee-benefits-division-protective-remote-bwkd2xt78556)