---
title: 'Learning Experience Designer at Metropolis'
canonical: 'https://feeny.ai/job/learning-experience-designer-metropolis-los-angeles-california-3ebw416kvezh'
type: 'job'
last_seen: '2026-09-09'
---

# Learning Experience Designer at Metropolis

- **Company:** Metropolis
- **Location:** Los Angeles California, United States
- **Posted:** 2026-07-28
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/metropolis/jobs/7782388003

## Job description

## Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

## Who you are

Metropolis is seeking a Learning Experience Designer to support the creation of engaging, scalable, and effective learning experiences. In this role, you will collaborate with our L&D team and senior designers to translate complex learning needs into high-quality, learner-centered solutions. You will assist in developing course materials, video content, and training assets while partnering with subject matter experts to empower our workforce and build skills across a fast-paced, high-growth environment.

## What you'll do

- Assist in the design and development of learning programs, courses, and resources under the guidance of senior team members
- Apply foundational instructional design methodologies and adult learning principles to help create engaging learning experiences
- Support the translation of content from subject matter experts into clear, accessible, and impactful learning materials
- Contribute to the production of high-quality video learning content, including assisting with scripting, storyboarding, and basic editing using AI-driven and traditional tools
- Support the administration of learning initiatives, including testing digital content, deploying surveys, and tracking engagement metrics
- Help maintain and organize learning assets, toolkits, and job aids to ensure accessibility and alignment with L&D strategy
- Participate in the evaluation of learning effectiveness by gathering feedback and analyzing learner data to identify areas for improvement
- Stay current on learning technologies, AI tools, and L&D trends to bring fresh perspectives to the team
- Prepare for the implementation of a new LMS within Workday by auditing existing content and partnering with SMEs to verify or iterate upon key learning pathways

## What we're looking for

- 1+ years of experience in instructional design, learning experience design, or related fields
- Understanding of adult learning theory and basic instructional design models
- Basic proficiency with eLearning authoring tools (e.g., Rise 360, Articulate, Synthesia or similar)
- Strong organizational skills with the ability to support multiple projects simultaneously and meet SLA expectations
- Excellent verbal and written communication skills with a collaborative mindset and desire to learn
- Comfort with G Suite tools and a quick learner when it comes to new HR/LMS technology platforms
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

- Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field
- Familiarity with creating multimedia or video-based content, including interest in or exposure to AI-enabled content creation tools

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $80,000.00 USD to $90,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-AW1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

## About Metropolis

## Company Overview
- **One-liner**: Metropolis is an artificial intelligence company that uses computer vision to create checkout-free, frictionless payment and access experiences for physical infrastructure, primarily parking.
- **Entity Type**: Private (raised $1.8B in 2023-2024, plus $1.6B in debt financing in 2025)
- **Headquarters**: Santa Monica, California, USA
- **Founded**: 2017
- **Founders**: Founding team established the company in 2017 (individual founder names not prominently featured in primary company materials)

## Core Business
- Primary industry/industries: Smart Mobility, Computer Vision AI, Parking Infrastructure, Real-World Technology
- Target customers: B2B (real estate operators, parking lot owners, property managers), B2C (drivers who park at Metropolis-enabled locations)
- Mission or purpose statement: "We're reimagining how we live our lives by developing artificial intelligence for the real world, creating an intelligence layer that powers frictionless, precognitive, personalized experiences everywhere."

## Products & Services
- **Metropolis Recognition Platform**: An AI-driven, computer vision-based platform that enables checkout-free, drive-in/drive-out parking. The technology recognizes vehicles and members automatically, eliminating the need for tickets, kiosks, or app interaction at entry and exit.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding – $1.8B raised (Series B and later financing in 2023-2024), plus $1.6B in financing in 2025. This was cited as the third-largest AI fundraise in 2023 and the largest venture-backed M&A deal of the year.
- **Notable Investors/Partners**: Not explicitly listed in provided materials, but the scale of fundraising and the take-private acquisition of SP+ indicates backing from major institutional investors.
- **Growth Signals**:
    - Became the largest parking network in North America following the take-private acquisition of SP+ in 2024, with over 4,500 locations.
    - Over 1 million new members added every month.
    - Saved members 212+ million minutes through frictionless parking.
    - Reaches more than 50 million customers.
    - Named to Forbes' list of America's Best Startup Employers.

## Competitive Advantages
- **Proprietary Computer Vision Technology**: The company’s primary moat is its industry-leading AI that enables checkout-free, recognition-based access without requiring users to scan, tap, or use an app.
- **Scale as the Largest Parking Operator**: Through the SP+ acquisition, Metropolis now operates the largest parking network in North America, creating an unmatched physical footprint and data advantage.
- **Data Network Effect**: Each parking transaction feeds the AI model, making the platform smarter and more responsive over time across thousands of locations.

## Strategic Focus
- **Expanding the "Recognition Economy"**: Metropolis is focused on building a platform that goes beyond parking to make all real-world infrastructure responsive, personalized, and frictionless.
- **AI-Driven Infrastructure**: The company is developing an "intelligence layer" for physical spaces, aiming to eliminate repetitive, analog tasks in everyday life (e.g., payments, access control).
- **Growth Through M&A**: The acquisition of SP+ was a landmark deal that instantly scaled the network, and the company continues to seek integration and expansion opportunities.

## Why Work Here
- **Office-First Culture**: Metropolis values in-person collaboration. Corporate team members are required to be on-site at least four days a week. Offices are located in Santa Monica (HQ), Austin, Chicago, Nashville, New York, Seattle, and Chennai, India.
- **Best-in-Class Benefits**: The company offers a generous PTO package, paid holidays (with double pay for those working), parental leave, a 4% 401(k) match, subsidized health insurance, wellness benefits, short- and long-term disability coverage, and life insurance.
- **Compensation**: Stock option plan and bonus plans are available for all employees. Example base salary for a Senior Data Engineer in Seattle is listed at $160,000/year (actual base salary is determined by role, experience, and location).
- **Culture**: Three core values drive the company: We are leaders, We are innovators, and We are owners. The culture emphasizes agility, iteration, ownership, and challenging each other with respect.
- **Scale & Impact**: Employees work on a platform used by 50 million people, with massive real-world infrastructure and an AI-first approach. The company is growing rapidly and is described as "product-led" and "transformational."
- **Open Roles**: As of mid-2026, the company has 130 open positions, with significant hiring in Engineering (Cloud Infrastructure, Machine Learning, Software Engineering) and Data Engineering.

## Sources
1. [metropolis.io (Homepage)](https://www.metropolis.io/)
2. [metropolis.io (About/Company)](https://www.metropolis.io/about)
3. [metropolis.io (Careers)](https://www.metropolis.io/careers)
4. [Greenhouse (Metropolis Jobs)](http://job-boards.greenhouse.io/metropolis)
5. [Built In (Metropolis Technologies)](https://builtin.com/company/metropolis-technologies)

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