--- title: 'Learning Experience Designer at Pathstream' canonical: 'https://feeny.ai/job/learning-experience-designer-pathstream-san-francisco-d0q1y9ra463d' type: 'job' last_seen: '2026-09-21' --- # Learning Experience Designer at Pathstream - **Company:** Pathstream - **Location:** San Francisco, CA - **Posted:** 2026-09-18 - **Last confirmed live:** 2026-09-21 - **Apply:** https://job-boards.greenhouse.io/pathstream/jobs/7999749003 ## Job description Learning Experience Designer [Pathstream](https://www.pathstream.com/) | Remote ## COMPANY OVERVIEW Pathstream was founded on the premise that substantial unrealized economic & human potential exists within each organization's frontline workforce. We are reshaping the way employees and managers on the frontlines excel in their careers. In this age of rapid tech evolution, our enterprise partnerships transform frontline teams from transactional to relational, from back office to middle office, and from task-oriented to strategic. We impact companies' bottom lines with improved productivity, increased retention, and differentiated quality of customer experience; employees experience the benefits of greater success in their current roles while unlocking future professional growth. ## THE ROLE The Learning Experience Designer (LXD) is a full-time, exempt role reporting to the Learning Experience Design Manager.  This position is primarily a hands-on learning design role—crafting high-quality, learner-centered curriculum for online delivery through the Pathstream platform. Design & Development - Course Design and Scoping: Transform program goals into clear course structures by defining learning objectives, outlining instructional approaches, and creating actionable execution plans. - Interactive Curriculum Development:  Design and author high-quality, learner-centered asynchronous curriculum—including lessons, activities, and assessments—that build real-world skills for learners working in industry contexts. Quality & Execution - Content Quality: Iterate on course materials, incorporating feedback from stakeholders and subject matter experts, and ensuring alignment with learning objectives, LXD best practices, and Pathstream’s internal standards. - End-to-End Course Ownership: Manage the entire course creation lifecycle from concept to delivery, ensuring timely execution, instructional quality, and alignment with program goals. Innovation & Strategic Alignment - Learning Design Innovation: Leverage learning science and research to shape instructional approaches and enhance the effectiveness of learning experiences. - Business and Learner Impact Alignment: Leverage program data, learner feedback, and performance metrics to refine instructional strategies and ensure learning experiences drive measurable outcomes. - AI in Learning Design: Thoughtfully leverage established AI tools in your day-to-day work, while actively exploring new ways to use them more effectively in service of better learning experiences. ## ABOUT YOU - You have 3+ years of meaningful experience designing and developing online learning experiences, and a background that includes direct contact with learners — whether through teaching, coaching, facilitation, or something else entirely. - You enjoy diving into industries that are new to you and building a deep understanding of learner contexts and pain points. You’re comfortable working across complex or technical subject areas (currently including topics like fraud, claims, mortgages, and financial literacy) and translating them into engaging learning experiences. - You’re a hands-on builder who enjoys the day-to-day work of designing and developing learning experiences, not just setting direction. - You're passionate about creating learning experiences that genuinely change outcomes for people who are working hard to advance their careers. You balance that mission with pragmatism, focusing on what will actually help learners succeed in real-world job contexts. - You’re collaborative by nature, energized by cross-functional work, but also happy to spend a large portion of your day heads down. - You think about the full learner journey, not just individual lessons — you make design decisions based on evidence about what's actually working, and you care deeply about how an experience feels from the learner's perspective. - You possess strong technical skills and a creative drive to explore and use new technologies, coupled with the practical expertise required to implement these innovations. - You are an excellent communicator, especially in writing, and have the ability to express and break down complex topics clearly and easily. You have a strong command of the English language. - You’re highly detail-oriented and have excellent organizational skills—whether it’s content organization or organizing your own workflow. - You’re interested in working in a fast-growing, fast-paced environment with changing responsibilities. - You understand that a job goes beyond a job description and are willing to lend a helping hand wherever it’s needed. - You stay informed about new tools and approaches in LXD, and apply them selectively to improve learning experiences and workflows. What We Offer: - Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback - Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world - Salary and total compensation offerings are contingent upon the candidate's level of expertise and geographic location, ensuring equitable remuneration. - - - US Tier 1 geo (NYC Metro, SF) -- $125K-$145K - US Tier 2 geo -- $110K-$130K - US Tier 3 geo -- $100K - $120K - Comprehensive benefits package - 100% employer-paid medical, dental, and vision insurance coverage for you and 50%  for your partner/spouse and dependents - Health, commuter, and parking flexible spending accounts - Employee Assistance Program (mental health, financial health, legal support, and more) - Free access to wellbeing apps like Ginger and Headspace - Flexible paid time off and paid holidays - Generous paid parental leave - Short and long-term disability insurance - Annual professional development budget - Company-provided laptop - Remote-first culture - Life insurance (100% company paid) - 401(k) At Pathstream, we believe in equitable compensation and ensuring that our salary bands align with industry standards and regional variances. This approach allows us to reward expertise appropriately and accommodate the varying cost of living in different locations. You're encouraged to apply even if your experience doesn't precisely match the job description. We look forward to learning about your career journey and superpowers. ## COMMITMENT TO DIVERSITY AND INCLUSION Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal opportunity employer. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply. ## SAN FRANCISCO FAIR CHANCE ORDINANCE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. ## WORK AUTHORIZATION Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI ## About Pathstream ## Company Overview - **One-liner**: Pathstream provides professional development programs for frontline teams, delivered outside work hours as a benefit, to improve retention, productivity, and customer satisfaction. - **Entity Type**: Private (Series A & later venture rounds; last round $38.8M in 2023) - **Headquarters**: San Francisco, California, United States - **Founded**: 2018 - **Founders**: Eleanor Cooper (Co-Founder, CEO) ## Core Business - **Primary industry/industries**: Professional Training and Coaching; Workforce Development; Frontline Talent Enablement - **Target customers**: B2B – Fortune 500 companies with large frontline workforces in financial services, healthcare, insurance, retail & distribution, and telecommunications. - **Mission or purpose statement**: “To unlock the unrealized human potential of the frontline workforce” and drive shared success for businesses, society, and each frontline team member. ## Products & Services - **Pathstream Program Suite**: A scalable, off-the-clock professional development solution delivered as an employee benefit. Includes 1:1 coaching, AI simulations, and career guidance tailored to company-specific performance metrics (e.g., AHT, SLA, NPS). Focuses on foundational capabilities like critical thinking, problem-solving, adaptability, and emotional intelligence. Supports key business priorities: peak performance, essential capabilities, and continuous growth. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Total Funding $51.8M across three rounds (Seed 2018, Series A $12M led by TDM Partners in 2019, and a $38.8M venture round in 2023); Annual Revenue ~$7.3M (LinkedIn estimate) - **Notable Investors/Partners**: TDM Partners (lead investor in Series A); partnership with 100+ companies including Fortune 500 names (e.g., in insurance, retail, telecom). - **Growth Signals**: 3.1x increase in retention, 20% increase in customer satisfaction, 34% increase in engagement, 70%+ adoption rate, NPS of 65 (top 1% of software companies). However, LinkedIn reports a 16.9% year-over-year headcount decline (81 employees, down 20 people). Recognized as a Great Place to Work and America’s Best Startup Employers 2025. ## Competitive Advantages - **Differentiator**: Programs are delivered entirely off-the-clock as a benefit (no impact on operations or compensable hours), leading to high opt-in and adoption. No PII sharing required for setup. Minimal contracting (NDA + purchase order). Launch in <1 month with results within 2 weeks. Purpose-built for frontline teams – not generic upskilling. ## Strategic Focus - **Current priorities**: Scaling among Fortune 500 business leaders, deepening industry-specific solutions (financial services, healthcare, insurance, retail, telecom), and equipping frontline leaders to manage technology adoption and change. Focus on driving in-role performance improvement tied to measurable business outcomes. ## Why Work Here - **Culture highlights**: Mission-driven workplace dedicated to frontline workforce development; recognized as a Great Place to Work (top 75 Best Small Workplaces 2022-2023) and America’s Best Startup Employers 2025. Emphasis on team member development and career advancement. - **Remote/hybrid/office policy**: Remote-friendly – current open role (Senior Director, Strategic Partnership Management & Program Operations) is listed as United States, Remote. Headquarters in San Francisco. - **Notable perks or engineering culture**: Small team (~80 employees) with opportunities for ownership across functions. Engineering and product teams are present (SVP Engineering, Director of Engineering, VP Design & Product Innovation). Alumni go on to Amazon, Walmart, LinkedIn, among others. ## Sources 1. [Pathstream About](https://pathstream.com/about) 2. [Pathstream Home](https://pathstream.com/) 3. [Pathstream Careers](https://pathstream.com/careers) 4. [Pathstream Greenhouse Jobs](https://job-boards.greenhouse.io/pathstream) 5. 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