--- title: 'Learning Lead, Non Sterile Compounding at Hims & Hers' canonical: 'https://feeny.ai/job/learning-lead-non-sterile-compounding-hims-hers-mesa-gw37ms9cbvqj' type: 'job' last_seen: '2026-11-10' --- # Learning Lead, Non Sterile Compounding at Hims & Hers - **Company:** [Hims & Hers](https://feeny.ai/companies/hims-hers) - **Location:** Mesa, AZ - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-11-10 - **Apply:** https://jobs.ashbyhq.com/hims-and-hers/37a7c05e-6c42-49bf-a530-cbc8c61c1ef8 ## Job description Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit [hims.com/about](http://hims.com/about) and [hims.com/how-it-works](http://hims.com/how-it-works) . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit [www.hims.com/careers-professionals](http://www.hims.com/careers-professionals). About the Role: Hims & Hers is seeking a skilled and passionate Learning Lead, Non Sterile Compounding to deliver and coordinate all training operations across Non Sterile Compounding. This role is responsible for the full training lifecycle from scheduling, facilitation, documentation, and compliance while maintaining an active floor presence to support operational teams and ensure continuous competency across all compounding areas. The Learning Lead, Compounding reports to the Learning Operations Manager or Learning Area Manager depending on shift, and plays a critical role in maintaining a strong culture of quality, safety, and continuous learning in a highly regulated environment. You Will: - Facilitate training for new hires, cross-training, and ongoing development across assigned operational areas. - Conduct remediation and retraining sessions as needed to address performance gaps or compliance issues. - Develop and maintain the training schedule for new hires, cross-training, and annual training programs in coordination with site leadership. - Maintain accurate training records, track completion rates, and ensure documentation aligns with Good Documentation Practices (GDP) and regulatory requirements. - Support audit readiness by maintaining up-to-date, accessible training records for regulatory and internal reviews. - Utilize LMS platforms to assign, track, and report on training completion and effectiveness. - Collaborate with Operations, Quality, Compliance, Safety, and HR to identify skill gaps and ensure training programs meet business and compliance needs. - Audit tenured associates to ensure competencies are being met continuously. - Maintain floor presence to retain process knowledge, identify training gaps, and support operational teams. - Work with subject matter experts to ensure accuracy and relevance of training content. - Create and update training materials ensuring content is current and compliant. - Maintain daily communication with Operations, HR, Recruiting, and other teams to stay aligned on training priorities. - Engage associates to build and maintain a strong safety culture. - Support operational workflows by contributing to path and process tasks when training responsibilities are fulfilled. - Lead Train-the-Trainer programs to equip subject matter experts and supervisors to deliver consistent training across non sterile compounding shifts. - Ensure all training programs comply with USP, FDA, and state board of pharmacy requirements. You Have: - High school diploma, GED, or equivalent required; Bachelor's degree in Learning & Development, Education, Business, or related field preferred. - Active CPhT (Certified Pharmacy Technician) certification required. - 2+ years of experience in compounding operations within a 503a, 503b, or manufacturing environment. - Strong facilitation and presentation skills with the ability to engage diverse audiences. - Experience with LMS platforms for training administration, tracking, and reporting. - Familiarity with regulatory compliance, training documentation, and Good Documentation Practices (GDP). - Strong organizational skills with the ability to manage schedules, records, and multiple priorities simultaneously. - Excellent verbal and written communication skills. - Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and relevant digital tools. - Flexibility to work various schedules and shifts as needed for a 7-day operation. - Strong knowledge of USP <797>, <795>, and <800> standards and cGMP regulations as they relate to training and compliance. Our Benefits (there are more but here are some highlights): - Comprehensive health benefits including medical, dental & vision, and parental leave - 401k benefits with employer matching contribution We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our [Global Candidate Privacy Statement](https://www.hims.com/global-candidate-privacy-statement). ## About Hims & Hers ## Company Overview - **One-liner**: Hims & Hers is a leading digital health platform that connects people to licensed healthcare providers for personalized treatment plans across sexual health, hair care, weight loss, mental health, and more. - **Entity Type**: Public (NYSE: HIMS) - **Headquarters**: San Francisco, California, USA - **Founded**: 2017 - **Founders**: Andrew Dudum, Jack Abraham, Hilary Coles ## Core Business - Primary industry: Telehealth / Digital Health / Consumer Wellness - Target customers: B2C – individual consumers seeking convenient, stigma-free access to healthcare for common conditions (men’s and women’s health) - Mission: “To make the world feel great through the power of better health.” ## Products & Services - **Hims (Men’s Health)**: Access to care for erectile dysfunction, hair loss, anxiety, low testosterone, and more. Prescriptions are shipped discreetly. - **Hers (Women’s Health)**: Services for birth control, hair regrowth, skincare, mental health, menopause, and weight loss. - **MedMatch**: Proprietary AI/ML tool that analyzes millions of de-identified data points to help providers identify optimal treatments for individual patients. - **Mental Health**: Access to therapy and psychiatry via asynchronous messaging or live visits. - **Weight Loss**: Personalized treatment plans including GLP-1 medications and lifestyle coaching. - **At-home lab testing**: Available through strategic acquisitions (e.g., Honest Health in the U.K.). - **Retail presence**: Products available at select retailers like Target. ## Market Standing - **Valuation/Market Cap**: Publicly traded on NYSE: HIMS – market cap fluctuates; as of mid-2025, approximately $8–10B (check recent trading). *Not explicitly stated in provided sources.* - **Key Metric**: Over 2.4 million subscribers as of June 30, 2025 (source: [hims.com](https://www.hims.com/about/the-company)) - **Notable Investors/Partners**: Backed by venture firms (Atomic Labs, Cherubic Ventures); went public via SPAC in 2021; partnership with Ochsner Health. - **Growth Signals**: Expanded into new conditions (menopause, sleep, preventive health); launched Super Bowl ad in 2025; acquired Apostrophe (skincare) and Honest Health (U.K.); opened Ohio-affiliated pharmacy; retail expansion at Target; international expansion in the U.K. ## Competitive Advantages - **Asynchronous care model**: Patients communicate with providers on their own time via secure messaging, removing barriers like commute and wait times. - **Proprietary MedMatch AI**: Provides data-driven treatment recommendations to providers, improving personalization at scale. - **Strong brand & stigma reduction**: Normalizes conversations around sensitive health issues (ED, hair loss, mental health). - **Integrated pharmacy & fulfillment**: Partner pharmacies enable discreet home delivery and ongoing support. - **Large subscriber base & data moat**: 2.4M+ subscribers generate millions of de-identified interactions to train MedMatch. ## Strategic Focus - Scaling access to personalized care through data, lab testing, and AI. - Expanding into new conditions (low testosterone, menopause, sleep, preventive health). - Leveraging MedMatch and AI-supported coaching for smarter care delivery. - Taking the model global (U.K. presence with Honest Health). - Building long-term customer relationships through ongoing clinical support and educational resources. ## Why Work Here - **Remote-first culture**: “Work from anywhere you like in the U.S.” (source: [hims.com/careers-professionals](https://www.hims.com/careers-professionals)) - **Flexibility & autonomy**: Emphasis on giving team members freedom to do their best work. - **Benefits**: Competitive salary bands, stock options, 401(k) with matching, high-coverage medical/dental/vision, generous PTO and parental leave, $75/month utility stipend, employee product discount. - **Culture**: Described as fun, dynamic, compassionate; monthly all-hands, executive fireside chats, dedicated Slack channels for interests. - **Interview process**: Typically involves recruiter call, hiring manager, cross-functional panels, and possibly a take-home assessment; virtual via Zoom/Google Meet; accommodations available. - **Team size**: 1,100+ team members across 40 states (source: [hims.com/careers-professionals](https://www.hims.com/careers-professionals)) ## Sources 1. [hims.com – About the Company](https://www.hims.com/about/the-company) 2. [hims.com – Careers Professionals](https://www.hims.com/careers-professionals) 3. [builtin.com – What's It Like to Work at Hims & Hers](https://builtin.com/company/hims-hers/faq/workplace-perception) ## Other roles at Hims & Hers - [Principal Machine Learning Engineer](https://feeny.ai/job/principal-machine-learning-engineer-hims-hers-united-states-jv4v10ervm5z) — United States - [Staff Accountant, Accounts Payable](https://feeny.ai/job/staff-accountant-accounts-payable-hims-hers-united-states-9he2hpepwdnm) — United States - [Senior Financial Analyst, Ops Finance](https://feeny.ai/job/senior-financial-analyst-ops-finance-hims-hers-new-albany-8nh0v9f2911t) — New Albany, OH - [Lead, Pharmacy Technician D&F](https://feeny.ai/job/lead-pharmacy-technician-d-f-hims-hers-new-albany-v8teynfqnqpg) — New Albany, OH - [Area Manager](https://feeny.ai/job/area-manager-hims-hers-gilbert-k1mj154nb8st) — Gilbert, AZ - [Lead, Shipping & Fulfillment](https://feeny.ai/job/lead-shipping-fulfillment-hims-hers-gilbert-g4rdcvbqjj2n) — Gilbert, AZ - [Office Manager](https://feeny.ai/job/office-manager-hims-hers-gilbert-0vzf90c39c8b) — Gilbert, AZ - [Procurement Specialist](https://feeny.ai/job/procurement-specialist-hims-hers-gilbert-9f6qwqgzwkxc) — Gilbert, AZ - [Maintenance Technician II, Sterile Facilities](https://feeny.ai/job/maintenance-technician-ii-sterile-facilities-hims-hers-new-albany-qpnqe1h6npzn) — New Albany, OH - [Facilities Tech II, Maintenance](https://feeny.ai/job/facilities-tech-ii-maintenance-hims-hers-mesa-c5q6vwqfhrx3) — Mesa, AZ