--- title: 'Legal Counsel at Extend' canonical: 'https://feeny.ai/job/legal-counsel-extend-united-states-ht5cgvjyh0d4' type: 'job' last_seen: '2026-09-14' --- # Legal Counsel at Extend - **Company:** Extend - **Location:** United States - **Work type:** remote - **Posted:** 2026-07-29 - **Last confirmed live:** 2026-09-14 - **Apply:** https://job-boards.greenhouse.io/extend/jobs/6130095004 ## Job description About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. About the Role: As Legal Counsel, you’ll be involved in the day-to-day business and operations of a fast-paced tech company. In this role, you will be a key contributor to the legal team and company as a whole. You will work on a wide array of legal matters, from negotiating and drafting commercial contracts to analyzing regulatory, intellectual property, employment and international issues and assisting with general corporate matters and strategic transactions. As you take on novel, complex issues, refine legal processes and collaborate on cross-functional projects, you will have broad exposure, strategically advising revenue, marketing, People/HR, programs, finance, engineering and products teams, as well as senior leadership. This is a role for a highly motivated attorney who is proactive and passionate about problem-solving and finding business solutions. If you are looking to make an impact at a fast-growing company and be part of a hardworking and fun team, we’d love to talk with you! What You Will Do: - Provide legal support for corporate and commercial transactions. - Independently lead contract drafting and negotiations for a variety of commercial contracts and complex matters. - Advise cross-functionally across revenue, marketing, People/HR, programs, finance, engineering, and products teams. - Build and scale the legal function. - Support public company readiness. - Assist with the preparation and planning for board and committee meetings. - Help oversee global corporate administration efforts, including compliance with international, federal and state laws, maintaining foreign and domestic entities, and executive compensation and stock administration. What We Are Looking For: - J.D. degree from an A.B.A. accredited law school; admitted to and in good standing with a state bar. - 3-5 years at a top law firm with a preference for some previous in-house experience. - Ability to multitask, problem solve, prioritize, think critically and exercise judgment. - Strong communication and interpersonal skills. - Willingness to go above and beyond to achieve results while setting high standards and aiming for continuous improvement. - Excitement about working cross-functionally and on projects that are new and/or unfamiliar. Expected Pay Range: $175,000 - $200,000 per year salaried* *The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience. Extend does not provide immigration-related sponsorship for this role. Life at Extend: - Working with a great team from diverse backgrounds in a collaborative and supportive environment. - Competitive salary based on experience, with full medical and dental & vision benefits. - Stock in an early-stage startup growing quickly. - Generous, flexible paid time off policy. - 401(k) with Financial Guidance from Morgan Stanley. [Extend CCPA HR Notice](https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing) ## About Extend ## Company Overview - **One-liner**: Extend provides API-first product and shipping protection technology that helps brands turn post-purchase customer data into real-time intelligence to reduce fraud, protect margins, and increase loyalty. - **Entity Type**: Private (Series C, backed by strategic investors) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Not explicitly listed in the provided data, but Joe Moss is listed as Founder and CPO on LinkedIn. ## Core Business - **Primary industry/industries**: Fintech / Insurtech (product protection, shipping protection, warranty services) - **Target customers**: B2B – e-commerce merchants, manufacturers, and retailers (SMB to Enterprise) - **Mission or purpose statement**: “Protect what people love” – reviving the product protection industry with modern, API-first technology. ## Products & Services - **Shipping Protection**: Embedded protection for shipments, offering zero cost to merchants and pure profit from plan sales. - **Product Protection & Extended Warranties**: API-first protection solutions for a wide range of products (apparel, beauty, furniture, electronics, etc.). - **Returns & Exchange Optimization**: Dynamic policies that reduce abuse and improve customer experience. - **Fraud & Risk Analytics**: Real-time shopper analysis and claim automation to contain support costs and fraud. ## Market Standing - **Valuation**: Exceeding $1.5 billion (as per LinkedIn, likely from Series C round in 2021). - **Key Metric**: Total funding of $320.4M (Series C led by SoftBank Vision Fund for $260M, plus earlier rounds). - **Annual Revenue**: $15.7M (LinkedIn estimate; note: company may not disclose exact ARR). - **Notable Investors/Partners**: SoftBank, PayPal, AMEX, Nationwide, Meritech Capital Partners, GreatPoint Ventures. - **Growth Signals**: - 1,200+ merchant partners including Peloton, Tonal, Casper, Sonos, Michaels, Ashley Furniture, Oura. - Headcount grew 7.8% YoY to 211 employees. - Acquired Aon Warranty Solutions (EXTEND WARRANTY SERVICES LIMITED and EXTEND SERVICES LIMITED). - Launched in 2022 (likely new product lines or expansion). ## Competitive Advantages - **API-first embedded platform** that seamlessly integrates with existing e-commerce systems. - **Real-time data intelligence** to differentiate customers by value and risk, enabling dynamic policies. - **Zero-cost model** for merchants – revenue generated from protection plan sales. - **Strategic backing** from major financial and insurance players (SoftBank, PayPal, AMEX, Nationwide). - **Strong customer outcomes**: +61% average lift in customer LTV, +46% in average order value, +5% incremental revenue. ## Strategic Focus - Continue expanding merchant partnerships and product categories (apparel, beauty, furniture, fine jewelry, etc.). - Deepen AI/ML capabilities for fraud detection and personalized customer experiences (open roles for Senior Machine Learning Data Scientist, Manager, Machine Learning). - Scale operations globally (presence in Canada, Philippines, Lebanon) and grow the remote-first workforce. - Integrate recent acquisitions to enhance warranty and protection services. ## Why Work Here - **Culture**: “Win together,” “Embrace transparency, earn trust,” “Control your own destiny,” “Think big, drive change,” “Wow every customer.” - **Workplace**: Remote & hybrid options; hub in San Francisco. Flexible vacation policy, paid company holidays. - **Benefits**: Comprehensive medical, dental, vision; 401(k) program; competitive salary and stock options; paid parental leave; LinkedIn Learning subscriptions; Employee Resource Groups. - **Engineering culture**: Emphasis on ownership, collaboration, and using technology to modernize a legacy industry. Open roles across Data Engineering, Product Engineering, Machine Learning, Security, and Developer Experience. - **Growth**: Fast-growing startup with strong financial backing and a clear mission – opportunity to make a significant impact. ## Sources 1. [extend.com/careers](https://www.extend.com/careers) 2. [extend.com/life-at-extend](https://www.extend.com/life-at-extend) 3. [extend.com](https://www.extend.com/) 4. [job-boards.greenhouse.io/extend](https://job-boards.greenhouse.io/extend) 5. [linkedin.com/company/helloextend](https://www.linkedin.com/company/helloextend) ## Other roles at Extend - [Account Executive, Corporate Enterprise](https://feeny.ai/job/account-executive-corporate-enterprise-extend-san-francisco-cr5dnttq1gnz) — San Francisco, CA - [People Transformation Specialist](https://feeny.ai/job/people-transformation-specialist-extend-united-states-jzgz5x539pmm) — United States - [People Generalist](https://feeny.ai/job/people-generalist-extend-united-states-aga1g2qv91k3) — United States - [Manager, Fraud Intelligence](https://feeny.ai/job/manager-fraud-intelligence-extend-united-states-xqcdhq16y9p4) — United States - [Senior Manager or Director, People](https://feeny.ai/job/senior-manager-or-director-people-extend-united-states-gjk1h8vxveh0) — United States - [Manager, Risk Analytics](https://feeny.ai/job/manager-risk-analytics-extend-united-states-zb55cp2w1qwy) — United States - [Senior Machine Learning Data Scientist](https://feeny.ai/job/senior-machine-learning-data-scientist-extend-united-states-4s07cv91wdx2) — United States - [Analytics Engineer](https://feeny.ai/job/analytics-engineer-extend-united-states-e0dpb7vjb22e) — United States - [Engineering Manager - Servicing & Fulfillment](https://feeny.ai/job/engineering-manager-servicing-fulfillment-extend-united-states-x52grk1svfry) — United States - [Product Manager II](https://feeny.ai/job/product-manager-ii-extend-united-states-ykmmd0s4ck3z) — United States