--- title: 'Legal Operations & Special Projects Manager at Maple' canonical: 'https://feeny.ai/job/legal-operations-special-projects-manager-maple-remote-tt3fbqjapctf' type: 'job' last_seen: '2026-11-04' --- # Legal Operations & Special Projects Manager at Maple - **Company:** Maple - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-05-20 - **Last confirmed live:** 2026-11-04 - **Apply:** https://jobs.gem.com/maple/am9icG9zdDqP4c9pQ-Dd5iymJEC44W-U ## Job description ## About Maple Maple is a digital asset lending and capital markets platform serving institutional borrowers and lenders. It operates across decentralised and structured finance, with a growing product suite, an expanding counterparty network, and operations spanning multiple jurisdictions. Maple is at an inflection point: scaling its commercial operations, building out its regulatory and compliance posture, and investing in the legal infrastructure needed to support that growth. ## About the Role We require that all applicants for this role are based in the USA / Canada This is a foundational hire for the legal department. Reporting directly to the General Counsel, this role combines legal operations management with compliance and corporate governance support. The right person will help build and run the systems, processes, and workflows that allow a small legal team to operate well above its weight class. This role may suit candidates from several backgrounds: experienced paralegals with operations instincts, legal operations professionals with some regulatory exposure, or regulatory program managers looking to broaden into legal operations at a growing company. We care more about how you think and work than which box your career fits into. The position is weighted toward legal operations: contract management, document systems, process design, and workflow automation. But it also requires someone comfortable supporting compliance workstreams, regulatory filings, and corporate governance procedures. A strong legal operations professional that’s familiar with fintech industry compliance obligations, or candidates that have experience in regulatory program management, building compliance programs, or engaging with regulators may find their skills translate directly to this role. The legal operations and process design elements can be learned; regulatory discipline and attention to detail are harder to teach. A distinctive aspect of this role is the opportunity to help build an AI-native legal department. We are actively developing Claude-enabled workflows for drafting, review, research, and regulatory monitoring. The successful candidate will not simply use off-the-shelf tools; they will help design, test, and refine custom AI-assisted processes alongside the General Counsel. If you are excited about working at the frontier of how legal teams operate, this role is for you. ## Responsibilities In this role, working closely with and in coordination with the General Counsel and legal team, you will be responsible for: Legal Operations and Contract Management - Build and operationalise a contract management system, including key terms tracking, renewal calendars, and version control across counterparties. - Assist in developing template documents, negotiation playbooks, and standardised workflows for recurring agreement types. Conduct first-pass reviews of loan documents and commercial agreements, and can coordinate execution through to signature. - Implement and maintain document management systems, privilege controls, and data retention policies. - Craft a structured legal intake process and service delivery model to support internal teams efficiently. - Track legal billing, manage outside counsel invoices against billing guidelines, and support budget workflows. - Liaise with external counsel, service providers and external partners as needed to support legal and compliance matters. Compliance and Regulatory Support - Support compliance workflows and processes, including AML/KYC-related procedures, sanctions screening, and counterparty due diligence, in coordination with the General Counsel and Chief Compliance Officer. - Assist with any necessary regulatory filings or licensing applications, and track and monitor applicable filing deliverables and deadlines. - Help develop and maintain policies and procedures across entities, ensuring consistency and alignment with legal requirements. - Conduct regulatory and legal research as needed to support the General Counsel on evolving obligations in a fast-paced area of law. Corporate Governance and Administration - Support corporate governance procedures, including board and committee materials, entity filings, corporate records, and signing authority documentation. - Maintain organisational charts, entity registers, and governance calendars across multiple jurisdictions. - Coordinate with internal teams on corporate secretarial and entity management matters. ## About You Required - 5+ years of experience as a paralegal, legal operations professional, or in a comparable legal support role, with meaningful exposure to contract lifecycle management and legal process design. - Demonstrated ability to build or significantly improve legal operations systems: document management, contract workflows, intake processes, or similar. - Comfortable supporting compliance workstreams (AML/KYC processes, tracking regulatory obligations, developing training) even if compliance is not your primary background. - Highly organised, efficient, and attentive to detail. You are the person who notices what is missing before it becomes a problem. - Curious and resourceful problem solver who takes ownership of processes and drives them to completion with minimal supervision. - Enthusiastic about AI tools and willing to actively participate in building AI-enabled legal workflows. You do not need to be technical, but you need to be hands-on and adaptable rather than waiting for a vendor to solve problems for you. - Excellent written and verbal communication skills. Able to translate legal and regulatory requirements into clear, practical guidance for non-legal teams. - Bachelor’s degree, paralegal certificate, or equivalent professional experience. Law degrees will also be considered. ## Nice to Have - Background or interest in crypto, digital assets, DeFi, or fintech. - Familiarity with loan or finance documentation (e.g., facility agreements, master loan agreements, security agreements, account control agreements) or other exposure to institutional lending, structured finance, or capital markets legal workflows. - Experience supporting some form of licensing or registration applications or maintenance in financial services (e.g. VASP, MSB, broker-dealer, etc). - Experience working in a multi-entity corporate structure. ## What We Offer - Base salary paid in your choice of crypto (USDC) or local fiat currency. - Token allocation, giving you a stake in Maple’s long term success. - Flexible working, giving you the autonomy to live and work your way. Optional access to co-working space. - Contract or full-time employment opportunities including all local statutory benefits. - Fully transparent and collaborative team culture. - The opportunity to build a legal function from the ground up at a company operating at the intersection of DeFi and institutional finance. - A team that is serious about using AI to work smarter, not just harder, and real influence over how the legal department operates. ## About Maple ## Company Overview - **One-liner**: Maple builds workforce management infrastructure for the modern direct care workforce, purpose-built for long-term care operators. - **Entity Type**: Private (Startup, founded 2023) - **Headquarters**: New York, New York, United States - **Founded**: 2023 - **Founders**: Frank Jiang (Co-founder, CEO) ## Core Business - **Primary industry**: Workforce management software for healthcare (long-term care, skilled nursing) - **Target customers**: B2B – long-term care operators, administrators, nursing homes, assisted living facilities - **Mission**: Build the infrastructure that supports the modern direct care workforce, helping operators manage internal staff, float pools, and external agencies in one platform. ## Products & Services - **Maple Workforce Management Suite**: A fully centralized platform offering scheduling, time & attendance, payroll, and analytics. Includes an employee app for checking schedules, booking open shifts, viewing timecards, and tracking earnings/PTO. - **Maple Time Clock**: Hardware/software time clock integrated with the platform. - **Open Shift Rules**: Automated logic to prioritize non-OT and PRN workers for open shifts, reducing overtime and agency usage. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private startup) - **Key Metric**: Headcount ~5–10 employees (as of 2026); annual revenue not disclosed - **Notable Investors/Partners**: Not publicly disclosed; active with industry associations (e.g., HCANJ, LeadingAge Illinois) - **Growth Signals**: Rebuilt employee app from the ground up (2026); active presence at long-term care industry events; growing team with hires from healthcare and tech backgrounds ## Competitive Advantages - **Purpose-built for long-term care**: Unlike generic workforce platforms, Maple is tailored to the specific compliance, scheduling, and staffing challenges of skilled nursing and assisted living. - **Full centralization**: Claims to be the only platform that fully centralizes workforce data across internal staff, float pools, and external agencies – not just a dashboard over multiple integrations. - **Operational discipline focus**: Features like Open Shift Rules help operators reduce labor spend by making overtime and agency usage a last resort. ## Strategic Focus - **Current priorities**: Deepening the platform’s value for long-term care operators (e.g., budgeting, analytics, employee app), expanding customer base, and building a disciplined operational tool that replaces legacy products. - **Growth direction**: Scaling sales and customer success to capture more of the fragmented long-term care market, while continuously improving the product based on operator feedback. ## Why Work Here - **Culture**: Small, high-impact team with a mission-driven focus on improving care workforce management. Values include operational discipline, customer-centricity, and innovation. - **Work policy**: Based on LinkedIn and company posts, likely hybrid/flexible; HQ in New York City. The employee app and remote-friendly tools suggest some flexibility. - **Perks**: Not explicitly listed for this Maple, but the company emphasizes building tools that respect frontline workers’ time. Equity and competitive salary are typical for early-stage startups. - **Engineering culture**: Technical team (2 out of 5 employees as of 2026), rebuilding core product from scratch – opportunity to shape architecture and user experience in a regulated industry. ## Sources 1. [maple.com/about](https://www.maple.com/about-maple) – Mission and product description 2. [linkedin.com/company/mapleworkforce](https://www.linkedin.com/company/mapleworkforce) – Company details, employee count, posts 3. [builtin.com/company/maple-0](https://builtin.com/company/maple-0) – (Note: this profile is for a different Maple (maple.inc) focused on restaurant AI; not used for core profile) 4. [jobs.gem.com/maple](https://jobs.gem.com/maple) – Careers page (inferred as the company’s job board) ## Other roles at Maple - [Content & Brand Associate (Content, Community and Social) - Internship](https://feeny.ai/job/content-brand-associate-content-community-and-social-internship-maple-remote-qf4rrq110z6v)