---
title: 'Legal Operations Specialist at Glade'
canonical: 'https://feeny.ai/job/legal-operations-specialist-glade-menlo-park-gzfvwahd900t'
type: 'job'
last_seen: '2026-09-13'
---

# Legal Operations Specialist at Glade

- **Company:** Glade
- **Location:** Menlo Park, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/glade/3d479c01-eb9f-4325-a55c-ee5c104f17b6/application

**Skills:** Banking Law, Chapter 7 Petition Preparation, Chapter 13 Petition Preparation, PACER, ECF, Bankruptcy Software, Legal Technology, Workflow Design, Case Management, Best Case, NextChapter, Lawmatics, Practice Management Systems

> The Legal Operations Specialist leverages deep expertise in bankruptcy law to support law firms adopting Glade AI. Responsibilities include handling client inquiries, optimizing workflows using AI, and mentoring support team members to streamline processes and improve client experience.

## Job description

Legal Operations Specialist Location: Menlo Park, CA (On-site) Employment Type: Full-Time Compensation: Competitive salary + equity

## About Glade AI

Glade AI is transforming how legal professionals work through AI-powered automation. Our platform streamlines complex workflows, reduces manual work, and helps law firms deliver better outcomes for their clients.

## The Role

We’re looking for an experienced Legal Operations Specialist to join our growing team. If you’ve worked as a paralegal, legal assistant, case manager, legal operations professional, or in a similar role, your real-world legal experience is exactly what we’re looking for. You’ll help law firms successfully adopt Glade AI by guiding implementations, optimizing workflows, solving complex support issues, and partnering with Product and Engineering to improve the platform. No prior tech experience is required—we’ll teach you the technology. You’ll also help us build our Bay Area support team while collaborating with our established global operations team.

## What You’ll Do

- Become the trusted advisor for law firms using Glade AI.
- Support clients via email and chat, resolving complex workflow and product questions.
- Design, build, and optimize legal workflows within the platform.
- Partner with Client Success, Product, and Engineering to improve the customer experience.
- Identify recurring issues and recommend scalable solutions.
- Leverage AI to improve internal processes and help clients work more efficiently.
- Mentor teammates and contribute to a culture of continuous improvement.

## What We're Looking For

- 2+ years of experience in a legal environment, such as a law firm, legal operations, or legal support role.
- Experience as a paralegal, legal assistant, case manager, legal operations specialist, or similar role.
- AI-forward mindset. You regularly leverage AI tools and agentic workflows to automate repetitive tasks, solve problems faster, improve decision-making, and maximize your productivity. You’re excited to experiment with new AI capabilities and incorporate them into your daily work.
- Bankruptcy experience is strongly preferred, but we’re open to candidates with other legal backgrounds who are excited to learn.
- Experience with legal software such as Best Case, NextChapter, Lawmatics, PACER, ECF, Clio, or similar platforms.
- Excellent communication and client-facing skills.
- Strong problem-solving, organization, and attention to detail.
- Excitement about legal technology and helping law firms modernize their operations.

Why Join Glade AI?

- Shape the Future of Legal AI: Apply your legal expertise in a new way while helping redefine how law firms operate through AI. You’ll influence our product, improve client outcomes, and help shape the future of legal technology.
- High Impact: Your ideas and decisions will directly influence our platform, customer experience, and product direction.
- Fast-Moving Startup: Work alongside a small, talented team that moves quickly, solves meaningful problems, and values ownership.
- Mission-Driven: Help transform how legal professionals work by building AI-powered solutions that make a real difference for firms and their clients.

## Compensation & Benefits

- Competitive salary + meaningful equity grants
- High-energy in-person culture with an office built for focus, fitness, and fun — gym, yoga studio, dog park, free EV charging, and regular in-office events included
- 🏥 Comprehensive healthcare
- 🍽 Lunch, snacks, and team outings
- 💻 Latest tech & AI tokens covered

## About Glade

## Company Overview
- **One-liner**: Glade AI provides an AI‑driven case management and automation platform purpose‑built for law firms, helping legal professionals streamline repetitive administrative tasks and scale their practice.
- **Entity Type**: Private (Pre‑Seed round in March 2022; subsequent funding rounds not publicly disclosed)
- **Headquarters**: Menlo Park, California, USA
- **Founded**: 2022
- **Founders**: Kiran Bellubbi (CEO) and Marcus Garceau (Co‑Founder, Head of Product); other early leadership includes Ted Mao (CTO)

## Core Business
- **Primary industry**: Legal technology (AI automation for law firms)
- **Target customers**: B2B – law firms of all sizes and practice areas (bankruptcy, immigration, family law, estate planning, personal injury, etc.)
- **Mission statement**: “Strip away the busywork and empower teams to focus on what matters most: innovation, strategy, and growth.” [glade.ai](https://www.glade.ai/)

## Products & Services
- **Glade AI Platform**: AI‑powered case management and workflow automation SaaS that handles repetitive administrative tasks (document generation, client intake, scheduling, compliance checks) across multiple legal practice areas. Integrates with existing firm systems.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding raised – disclosed only as a Pre‑Seed round in March 2022 (amount not specified) [LinkedIn](https://www.linkedin.com/company/gladeai)
- **Notable Investors/Partners**: Backed by The General Partnership, Humba/Susa, Restive, Pruven, and Moment [glade.ai/about](https://www.glade.ai/about)
- **Growth Signals**:
  - Headcount grew **42.1% year‑over‑year** to approximately 19–26 employees (conflicting reports: LinkedIn shows 19, Built In shows 26) [LinkedIn](https://www.linkedin.com/company/gladeai), [Built In](https://builtin.com/company/gladeai)
  - Two offices: HQ in Menlo Park, CA, and a second office in Bengaluru, India
  - Active hiring with job postings up 100% monthly and quarterly
  - LinkedIn followers grew 51.3% in the past year

## Competitive Advantages
- **Legal‑specific AI agents**: Unlike general‑purpose automation tools, Glade’s models are tailored to legal workflows (nuanced admin tasks, compliance, case‑specific rules), reducing the need for manual oversight.
- **Deep practice‑area coverage**: Supports bankruptcy, immigration, family law, estate planning, personal injury, and more – a breadth that few legal‑tech competitors offer.
- **Investment in in‑office collaboration**: A culture that prizes in‑person energy and team momentum, which can speed up product iteration and client responsiveness.

## Strategic Focus
- Expand platform capabilities to serve additional practice areas and larger enterprise law firms.
- Grow engineering and product teams to accelerate development of AI‑powered features.
- Strengthen presence in India (Bengaluru office) and the UK to support global clientele.

## Why Work Here
- **Culture**: “Ambitious, customer‑centric” team that values ownership, challenging assumptions, and building together in person. The office (former Sunset magazine HQ in Palo Alto) sits on seven acres of gardens with a gym, yoga studio, and meditation spaces. [glade.ai/careers](https://www.glade.ai/careers)
- **Work policy**: In‑office or hybrid with a strong preference for on‑site collaboration. The Menlo Park HQ is the primary workspace; Bengaluru office also operates on‑site.
- **Benefits**: Competitive salary, health insurance, relocation support, gym and wellness facilities, and a focus on professional growth in a fast‑moving AI startup.
- **Engineering culture**: High trust, honest feedback, real collaboration. Engineers work on cutting‑edge AI agents that replace manual drudgery for legal professionals.

## Sources
1. [glade.ai – Homepage](https://www.glade.ai/)
2. [glade.ai – Careers](https://www.glade.ai/careers)
3. [glade.ai – About](https://www.glade.ai/about)
4. [Built In – Glade.ai Profile](https://builtin.com/company/gladeai)
5. [LinkedIn – Glade.ai](https://www.linkedin.com/company/gladeai)

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