--- title: 'Legal Operations Specialist at Norm Ai' canonical: 'https://feeny.ai/job/legal-operations-specialist-norm-ai-new-york-t8s2gfzn6f9s' type: 'job' last_seen: '2026-11-01' --- # Legal Operations Specialist at Norm Ai - **Company:** Norm Ai - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-21 - **Last confirmed live:** 2026-11-01 - **Apply:** https://jobs.ashbyhq.com/norm-ai/72bd5688-d197-48d9-85cb-9b0eddb617c7 ## Job description ## About Norm Ai Norm Ai, the agentic law company, has a client base with a combined $30 trillion in assets under management. Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. Norm Ai is also the technology behind Norm Law, LLP, a separate but affiliated AI-native law firm built for the era of agentic AI. Norm Law’s attorneys advise leading institutions across private funds, private equity, venture capital, real estate, registered funds, and financial regulation, using the same legal intelligence platform that powers Norm Ai’s products. AI Fluency: Norm Ai prefers all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They use it to improve the quality and speed of their work and to continuously refine how work gets done end-to-end. Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. We look for practical, hands-on experience, not theoretical familiarity. This Role We’re hiring a Legal Operations Specialist to provide legal administrative support and manage client operations. This is a hybrid role that combines paralegal-level legal support with responsibility for overseeing client billing matters, managing engagement documentation, and ensuring compliance with client-specific requirements, among other operational responsibilities. You’ll work closely with partners, counsel, associates and the operations team to organize, track, and manage client relationships and individual matters. This is a foundational role where you’ll help establish the systems and processes that ensure smooth legal operations for our growing client base. ## What You’ll Do Legal Administrative & Corporate Support - Draft, proofread, and manage legal documents and correspondence. - Assist with preparation and review of corporate documents, filings, and minute books. - Support matter intake and maintain organized client files. - Conduct light legal research where needed. - Track compliance deadlines and ensure corporate records remain up to date. - Billing & Client Operations - Liaise with attorneys and clients to resolve billing questions or discrepancies. - Partner with external service providers to implement and maintain billing tools. - Monitor WIP, aged accounts, fee arrangements, and ensure adherence to client billing guidelines. Engagement & Compliance Processes - Support the preparation and tracking of engagement letters, client intake forms, and compliance certifications. - Ensure client records meet regulatory and operational requirements. - Maintain databases and systems to improve matter management, reporting, and workflow efficiency. - Support conflict checks, including operating our conflicts system and reviewing conflict reports. Special Projects & Cross-Functional Work - Contribute to special projects, including corporate transactions, operational initiatives, or client-specific projects as needed. - Coordinate with internal stakeholders and external counsel to support business and legal priorities. Process Improvement - Help define and standardize administrative and billing processes. - Contribute to operational projects that improve transparency and reduce administrative overhead for attorneys. - Identify opportunities to streamline workflows and enhance the client experience. ## What We’re Looking For - 3–5+ years of experience as a paralegal, legal assistant, or billing coordinator in a law firm. - Strong knowledge of legal administrative workflows, client billing practices, conflicts review, and timekeeping processes. - Familiarity with corporate governance tasks (corporate filings, board materials, and maintaining minute books). - Experience with legal billing software, e-billing platforms, and matter management systems. - Excellent organizational skills with a proven ability to manage multiple matters simultaneously. - Clear, professional communication skills: able to interface effectively with attorneys, clients, and vendors. - Detail-oriented, with strong follow-through and commitment to accuracy. - Proactive and solutions-oriented mindset, with the ability to thrive in a fast-paced environment. ## Compensation and Benefits Base salary: $100,000 to $120,000 per year The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills, experience, and relevant education or training. Benefits: 401(k) with employer match, health, dental, vision coverage, unlimited paid time off, free lunch in office daily, employee referral bonus program Work Location Location: New York City Work model: Hybrid In-office expectation: 4 days per week To learn more about Norm Ai, visit our [website](https://www.norm.ai). ## About Norm Ai ## Company Overview - **One-liner**: Norm Ai builds Legal & Compliance AI agents that automate regulatory and compliance tasks by embedding law directly into AI systems. - **Entity Type**: Private (Private Equity-backed) - **Headquarters**: New York, New York, USA (7 World Trade Center, 39th Floor) - **Founded**: 2023 - **Founders**: John Nay (CEO) ## Core Business - **Primary industry/industries**: Legal Technology, Regulatory Compliance, Artificial Intelligence - **Target customers**: Large financial institutions, asset managers, and enterprises in regulated sectors (finance, healthcare, legal). Clients include firms with a combined $20+ trillion in assets under management. - **Mission or purpose statement**: To make compliance advice abundant and set the norms for an agentic implementation of law and policy. ## Products & Services - **Norm Ai Platform (Regulatory AI)**: AI agents that automate compliance tasks such as risk identification, compliance checks, and regulatory report generation, while adhering to legal and regulatory requirements. - **Supervisory AI**: A verification and oversight layer for every AI agent operating under law, ensuring compliance and governance. - **Norm Law**: The world's first fully AI-native law firm for global institutional clients, launched in early 2026. - **Legal AGI Lab**: The R&D arm (launched April 2026 at Stanford FutureLaw) advancing Legal AGI and the science of AI agents governed by human law. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Total Funding**: $136.1M raised to date. - **Key Funding Rounds**: - January 2025: $48M raised from Vanguard, Blackstone, Bain Capital, Citi, TIAA, and Coatue. - Early 2026: Additional $50M investment from Blackstone alongside the launch of Norm Law. - **Notable Investors/Partners**: Blackstone, Coatue, Citi Ventures, Vanguard, Bain Capital, TIAA, New York Life Ventures. - **Growth Signals**: - Trusted by institutions managing over $30T in combined assets. - Client base includes firms with a combined $20 trillion in assets under management. - 99 total employees as of mid-2026. - Founded in 2023 and already raised $136M+. - High-profile hires: Mike Schmidtberger (former Chairman of Sidley Austin) joined as Chairman of Norm Law in January 2026. - Senior policy advisors include Susan Dudley (former White House Regulatory Czar) and Troy Paredes (former SEC Commissioner). ## Competitive Advantages - **First-mover in "Agentic Law"**: Pioneered the concept of embedding legal rules directly into AI agents, creating a defensible position in a nascent category. - **Institutional Trust**: Backed by and serving the world's largest asset managers, providing a powerful network effect and credibility. - **Dual Structure (AI + Law Firm)**: Operates both a technology company (Norm Ai) and an affiliated AI-native law firm (Norm Law), allowing it to practice law directly and encode legal judgment. - **Supervisory AI Moat**: A verification layer that governs AI agents under law, addressing the critical societal-AI alignment problem. - **Talent Network**: Engineers from Palantir, Google, Stripe, Meta, AWS; Legal Engineers from Harvard Law, Stanford Law, Yale Law, top law firms, and regulators. ## Strategic Focus - **Scaling Agentic Law**: Expanding the deployment of Regulatory AI agents across the largest financial institutions globally. - **Building the Legal AGI Lab**: Advancing long-term R&D toward Artificial General Intelligence for legal reasoning. - **Growing Norm Law**: Recruiting world-class law firm partners and scaling the AI-native law firm for institutional clients. - **Policy Leadership**: Convening regulators and industry leaders (e.g., U.S. Senators, SEC commissioners) to shape the norms for AI governance. ## Why Work Here - **Mission-driven**: Work on the societal-AI alignment problem by embedding democratically-determined law into AI systems. - **High-impact environment**: Fast-paced learning alongside experts at the intersection of law, AI, and technology. - **Talent density**: Colleagues from top tech companies (Palantir, Google, Stripe) and top law schools/firms. - **Compensation**: Competitive salary and equity, 401(k) with employer matching, paid parental leave, premium healthcare. - **Work model**: Hybrid (employees work from physical offices in NYC at the World Trade Center). Relocation reimbursement available. - **Culture**: High ownership and high trust environment. Free daily lunches, snacks, and drinks in-office. State bar fee reimbursement for legal professionals. - **Career growth**: Opportunity to define a new category ("Legal Engineering") and work on cutting-edge AI deployment. ## Sources 1. [norm.ai](https://www.norm.ai/) 2. [norm.ai/company](https://www.norm.ai/company) 3. [norm.ai/careers](https://www.norm.ai/careers) 4. [builtin.com](https://builtin.com/company/norm-ai) 5. 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