---
title: 'Legal Records Retrieval Specialist (Experienced) at Codes Health'
canonical: 'https://feeny.ai/job/legal-records-retrieval-specialist-experienced-codes-health-united-states-mk7e5pwcv7pq'
type: 'job'
last_seen: '2026-09-09'
---

# Legal Records Retrieval Specialist (Experienced) at Codes Health

- **Company:** Codes Health
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/codes-health/383f0498-08f1-4989-a9a8-a0f1568cfa3a

## Job description

## DESCRIPTION

At Codes Health, we’re building the modern platform for end-to-end medical-records retrieval for lawyers and specialty healthcare providers.

We’re a well-funded, growing company with a multi-year runway and a clear path to category leadership. Our mission is to automate the record retrieval process so firms can serve clients faster, with less friction and zero error.

As a Legal Records Specialist, you’ll be on the front lines of our retrieval operations. This entails working directly with healthcare providers and internal tools to ensure records are obtained accurately, quickly, and compliantly.

This is a high-impact role at the center of our operations. You’ll combine process discipline with problem-solving creativity, and you’ll help shape the very playbooks and automation features we scale across the company.

## WHAT YOU’LL DO

- Manage end-to-end record retrieval for assigned customers and providers.
- Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks.
- Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework.
- Surface workflow improvements and partner with engineering and product to help automate repetitive steps.
- Collaborate with teammates to share learnings, standardize best practices, and raise our quality bar.

## WHAT SUCCESS LOOKS LIKE

- Noticeable reduction in average days-to-receipt across your assigned providers.
- Playbooks for your facilities are documented, shared, and reused by teammates.
- Consistent delivery of complete, compliant record sets — no follow-up rework required.
- Ongoing contributions to process and product improvements.

## WHAT WE’RE LOOKING FOR

- Significant prior experience in legal record retrieval. You should know the ins-and-outs of the retrieval process, providers, and records.
- A strong work ethic and ownership mindset — you take pride in getting things done right.
- Excellent communication skills — comfortable calling provider offices and following up until the job is done.
- Organized and detail-oriented — able to manage multiple requests without dropping balls.
- Tech-comfortable: quick to learn new tools and workflows.
- A team player who cares about improving the process, not just checking boxes.

## About Codes Health

## Company Overview
- **One-liner**: Codes Health provides an AI-powered medical record retrieval and analysis platform purpose-built for plaintiff law firms to accelerate case preparation and increase settlement values.
- **Entity Type**: Private (Pre-Seed; Y Combinator Summer 2024 batch)
- **Headquarters**: New York, NY, United States
- **Founded**: 2024
- **Founders**: Austin Mills (Co-founder) and Cody Durr (Co-founder & CTO)

## Core Business
- **Primary industry**: LegalTech / Health Tech – automated medical record retrieval for personal injury and plaintiff litigation.
- **Target customers**: B2B; plaintiff law firms (personal injury practices) and claims clearinghouses.
- **Mission or purpose statement**: “Fixing Medical Records. No delays, faster outcomes.” The platform aims to transform medical records from a case liability into a settlement advantage.

## Products & Services
- **Record Retrieval (Core Platform)**: AI-driven agentic system that retrieves complete medical records, billing records, imaging, and affidavits from providers in all 50 states. Claims a 1–2 week average turnaround, 2.5x faster than traditional methods, with 80% less manual review [getcodeshealth.com](https://www.getcodeshealth.com/).
- **Medical Chronologies & Case Summaries**: Automatically generates chronological summaries of client encounters and bills, flagging gaps, breaches in care, diagnoses, and future expenses [getcodeshealth.com](https://www.getcodeshealth.com/).
- **AI Insights (Human-Verified)**: AI extracts salient case facts (e.g., overlooked diagnoses, future medical costs) and surfaces them in settlement-ready summaries [getcodeshealth.com](https://www.getcodeshealth.com/).
- **Claims Integrations**: Direct connections to major claims clearinghouses and payors [getcodeshealth.com](https://www.getcodeshealth.com/).
- **Client Intake Validation**: Validates new requests, locates care sites, and determines fastest retrieval path via a proprietary provider network [getcodeshealth.com](https://www.getcodeshealth.com/).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private startup).
- **Key Metric**: Total funding of **$500,000** (Pre-Seed round led by Y Combinator, closed September 25, 2024) [linkedin.com](https://www.linkedin.com/company/codes-health).
- **Notable Investors**: Y Combinator (lead investor in Pre-Seed round) [ycombinator.com](https://www.ycombinator.com/companies/codes-health).
- **Growth Signals**:
  - Headcount grew **+725% year-over-year** to 26 employees (monthly growth +6.5%) [linkedin.com](https://www.linkedin.com/company/codes-health).
  - 10 active job postings across engineering, operations, customer success, and sales [linkedin.com](https://www.linkedin.com/company/codes-health) [jobs.ashbyhq.com](https://jobs.ashbyhq.com/codes-health).
  - Claims **50% more case capacity** and **1.7x larger case settlements** for clients [getcodeshealth.com](https://www.getcodeshealth.com/).

## Competitive Advantages
- **Speed & Automation**: Agentic AI combined with proprietary provider network achieves 1–2 week turnaround vs. industry average of 3–6 weeks.
- **Nationwide Coverage**: Retrieves from every provider in all 50 states from day one [getcodeshealth.com](https://www.getcodeshealth.com/).
- **Security & Compliance**: HIPAA-compliant, AES-256 encryption, TLS 1.2+, SSO, role-based access, full audit trail, BAA executed. Data never used to train models [getcodeshealth.com](https://www.getcodeshealth.com/).
- **AI Accuracy with Human Oversight**: All AI outputs verified by humans; missing-record detection and error-checking built in.
- **Vertical Focus**: Built exclusively for plaintiff law firms, offering integrations with claims clearinghouses and case management workflows.

## Strategic Focus
- **Scaling Operations & Customer Success**: Rapidly hiring across key accounts, enterprise CS, and operations to support growing client base [linkedin.com](https://www.linkedin.com/company/codes-health) [builtin.com](https://builtin.com/company/codes-health-1).
- **Expanding AI Capabilities**: Continuing to refine AI-driven insights, chronologies, and predictive analytics for settlement outcomes.
- **Geographic Expansion**: Already covering 50 states, but likely deepening integrations with regional provider networks and claims systems.
- **Growing the Team**: 10+ open roles as of mid-2026, with strong emphasis on customer success, engineering, and growth [jobs.ashbyhq.com](https://jobs.ashbyhq.com/codes-health).

## Why Work Here
- **High-Growth Startup**: Headcount grew 725% YoY; early joiners can shape the company’s culture and processes.
- **Mission-Driven**: Work on fixing a broken, paper-heavy process that delays patient care and legal outcomes.
- **Remote/Hybrid/Office**: Some roles are listed as “Remote” (e.g., Legal Records Retrieval Specialist, Customer Success Manager) while others are “In-Office” at the New York, NY headquarters. Roles typically specify location [builtin.com](https://builtin.com/company/codes-health-1).
- **Notable Perks & Culture**: Described as a “modern, AI-powered platform” with a flat, founder-led team. Team spans US, Philippines, and Puerto Rico [linkedin.com](https://www.linkedin.com/company/codes-health). Engineering culture emphasizes cutting-edge AI, security, and direct impact on case outcomes.
- **Compensation**: Salary ranges visible on job posts (e.g., Strategy & Ops role: $130K–$300K) [ycombinator.com](https://www.ycombinator.com/companies/codes-health).

## Sources
1. [getcodeshealth.com](https://www.getcodeshealth.com/)
2. [ycombinator.com](https://www.ycombinator.com/companies/codes-health)
3. [linkedin.com](https://www.linkedin.com/company/codes-health)
4. [builtin.com](https://builtin.com/company/codes-health-1)

## Other roles at Codes Health

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- [Key Accounts Associate](https://feeny.ai/job/key-accounts-associate-codes-health-new-york-10nn4m89mkgr) — New York, NY
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- [Enterprise Sales Development Representative (Ent-SDR)](https://feeny.ai/job/enterprise-sales-development-representative-ent-sdr-codes-health-new-york-ma27pej17rdg) — New York, NY
- [Sales Development Representative (SDR)](https://feeny.ai/job/sales-development-representative-sdr-codes-health-new-york-5qt3t6ygrmv2) — New York, NY
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- [Founding Designer](https://feeny.ai/job/founding-designer-codes-health-new-york-58f09qxangja) — New York, NY
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