--- title: 'Legal Solutions Engineer NYC at Wordsmith AI' canonical: 'https://feeny.ai/job/legal-solutions-engineer-nyc-wordsmith-ai-new-york-q6hxkz1qvd1d' type: 'job' last_seen: '2026-09-04' --- # Legal Solutions Engineer NYC at Wordsmith AI - **Company:** Wordsmith AI - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-04 - **Apply:** https://jobs.ashbyhq.com/wordsmith/a0f396c4-fff3-4d3b-90ae-f13c10a0afb7 ## Job description ## LEGAL SOLUTIONS ENGINEER New York ## WORDSMITH Wordsmith is building the legal operations platform for in-house teams, and we are growing fast. We believe in-house legal is becoming one of the most important functions in the AI era. Every business is moving faster, but legal work is still too often scattered across inboxes, chats, documents, and disconnected systems. Wordsmith brings that work into one system. Requests come in from across the business, AI agents handle the routine, lawyers stay in control where judgment matters, and every step is captured as work happens. We are built for in-house legal, not law firms. Our goal is to help legal teams move faster, reduce unnecessary external counsel spend, and become a function the business can run with. More than 500 companies, including Financial Times, Safelite, Trip.com, Canva, Starling, and Sage, use Wordsmith. Backed by $100M from Index Ventures, General Catalyst, Highland Europe, and others, we are building one of the defining companies in legal AI. ## THE ROLE Legal Solutions Engineers turn the product into real outcomes for customers. You’ll work with customers after purchase to design, configure, and implement legal workflows inside Wordsmith. This role sits close to the customer, helping them embed the platform into how their legal function actually operates. It’s part implementation, part problem solving, and part advisory. You’ll combine legal understanding with product knowledge to help customers get meaningful value from the platform. ## WHAT YOU’LL DO Customer Implementation - Lead implementation projects for new customers - Design workflows and automation tailored to each organisation - Configure the platform to support real legal use cases Solution Design - Work directly with legal teams and Legal Ops leaders to understand how they operate - Translate legal processes into structured workflows and AI-enabled automation - Advise on best practices for implementing legal technology Customer Success & Expansion - Support onboarding and early adoption - Help customers expand into additional workflows and use cases - Partner with Account Management to identify growth opportunities Product Feedback - Surface patterns, insights, and recurring requests to Product and Engineering - Help shape how the product evolves based on real usage ## WHAT WE’RE LOOKING FOR - Experience in legal tech, legal operations, or process transformation - Strong understanding of how in-house legal teams work - Ability to manage customer projects and guide stakeholders through change - Comfortable working across legal and technical domains - Structured thinker — you can turn messy processes into clear systems - Strong communication skills and confidence working directly with customers Typical backgrounds include: - Legal Engineers - Legal Operations professionals - Lawyers who have moved into legal tech - Implementation or solutions consultants in SaaS with a legal background ## HOW WE WORK We’re an in-office team in New York. We work together because it helps us collaborate closely across product, engineering, and customer teams. You should expect to be in the office as your default. This is a high ownership role. You’ll be trusted to run projects, work directly with customers, and drive outcomes without heavy oversight. The problems are often not fully defined. Part of the role is bringing structure and clarity to how legal work gets done. ## WHY THIS ROLE MATTERS The value of legal technology comes from how it’s implemented. Legal Solutions Engineers ensure customers successfully embed Wordsmith into their workflows and see real impact. This role sits at the centre of that. ## WHAT YOU CAN EXPECT - Direct impact on customer outcomes and product adoption - Close collaboration with Product, Engineering, and GTM teams - A chance to shape how legal teams use AI in practice - Competitive salary and meaningful equity ## About Wordsmith AI ## Company Overview - **One-liner**: Wordsmith provides an AI-native legal operations platform that captures, triages, resolves, and records every legal request from the business, enabling in-house legal teams to work at the speed of AI. - **Entity Type**: Private (Series B) - **Headquarters**: London, England, United Kingdom - **Founded**: 2023 - **Founders**: Ross McNairn (CEO), Volodymyr Giginiak (CTO), Robbie Falkenthal (COO) ## Core Business - **Primary industry/industries**: Legal Technology (LegalTech), Enterprise AI, Workflow Automation - **Target customers**: In-house legal departments at mid-to-large enterprises across all industries (B2B, Enterprise) - **Mission or purpose statement**: To be the Northstar for legal intelligence in business — to bring the legal function in-house by making it measurable, compressible, and owned, just as every other major corporate cost centre has been. ## Products & Services - **The Wordsmith Platform (Legal Operations System)**: An end-to-end AI-native system built around four core workflows: **Receive** (captures legal requests from Slack, email, Salesforce, Teams, and procurement systems), **Route** (assigns ownership, priority, and context), **Resolve** (automates routine legal work using AI agents — drafting, redlining, research, translation — while escalating complex decisions to lawyers), and **Record** (logs every decision, action, and rationale in real time for audit-ready governance). - **Contract Review & Workflow Integration**: End-to-end contract review embedded directly into business tools like Slack, Gmail, and procurement systems. Reviews are collaborative and web-native. - **Word Integration**: A plugin allowing lawyers to review, redline, draft, research, and translate without leaving Microsoft Word. - **AI Agents**: Chain drafting into a full end-to-end workflow — receive the request, draft the document, route for approval, and send — with no manual step required. - **Global Legal Intelligence Engine**: Covers hundreds of trusted sources across 130+ jurisdictions, combined with deep knowledge of the customer’s own entities, risk profile, and prior positions. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total funding raised — **$100M** across two rounds. Last round: **€60.2M ($70M) Series B** (announced June 2026). - **Notable Investors/Partners**: Index Ventures, Highland Europe, General Catalyst (the firms behind Figma, Stripe, Discord, Airbnb, Revolut, and Canva). - **Growth Signals**: - Used by **500+ organisations globally**, including major enterprises such as **BT, Financial Times, Safelite, Trip.com, and Canva**. - Reports that **Trustpilot cut contract review time by 85%** using the platform. - Planning to grow workforce from ~100 to **~300 employees**, with significant **US market expansion**. - Founded in 2023 and achieved this scale in just over two years. ## Competitive Advantages - **Category-defining position**: Wordsmith is not a legal copilot for individual lawyers — it is an **operating system for the entire in-house legal function**, managing complete request flows across the organisation. This system-level approach is a structural shift away from traditional point-tools. - **Conflict-free business model**: Wordsmith sits on the side of the *buyer* of legal services (the in-house team), not the *seller* (law firms). All other legacy tools were built to serve law firms. Wordsmith’s incentives are aligned with removing friction and cost for the enterprise. - **Vertical-first AI strategy**: Deeply specialised in legal workflows rather than a generalist AI platform, making the product deeply relevant and defensible in a $1.1T global legal market. - **Founding team**: Led by a CEO (Ross McNairn), CTO (Volodymyr Giginiak), and COO (Robbie Falkenthal) who blend legal domain expertise with deep AI and engineering capability. ## Strategic Focus - **Scale globally, with a US expansion priority**: The Series B is explicitly earmarked to accelerate growth in the US market. - **Hire exceptional talent**: Grow the team to ~300 people, maintaining a “fewer, better people” philosophy — a small group of brilliant specialists rather than a crowd of generalists. - **Product depth**: Continue to invest in AI agents, global legal intelligence, and deeper integration into enterprise workflows (Slack, Salesforce, Word, Gmail). - **Move beyond task assistance to full automation**: The stated vision is to make legal “the last black box” in the enterprise — measurable, compressed, and owned internally. ## Why Work Here - **Culture & Philosophy**: Described as a team of “lawyers and engineers blending two worlds.” Core operating principles include: **“fewer, better people”** (small, elite teams), **relentless focus on simplicity**, and building products that are so elegant they “feel like magic.” The company explicitly values **judgment** as the key differentiator in an AI-powered world. - **Growth Trajectory**: A rare stage — Series B with $100M in funding, a small enough team that individual contributions matter every day, and early enough to shape how the company builds. Significant US expansion ahead. - **Work Environment**: Hybrid (roles listed for Edinburgh and London). The hiring process is transparent and values speed: a 30-min screening call, a 45-min technical interview, a short take-home challenge (a couple of hours), and a culture interview. - **Funding Backing**: Backed by the same investors who backed Figma, Stripe, and Canva — strong signal of ambition and long-term thinking. - **Impact**: Working on a problem that is “genuinely new” — building the platform to run in-house legal teams, which is a category that did not exist before AI made it possible. ## Sources 1. [wordsmith.ai](https://www.wordsmith.ai/) 2. [wordsmith.ai/company](https://www.wordsmith.ai/company) 3. [wordsmith.ai/careers](https://www.wordsmith.ai/careers) 4. [cbinsights.com](https://www.cbinsights.com/company/wordsmith-ai) 5. 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