---
title: 'Liability & Litigation Adjuster at Hippo Insurance'
canonical: 'https://feeny.ai/job/liability-litigation-adjuster-hippo-insurance-austin-texas-brvybzn2smym'
type: 'job'
last_seen: '2026-09-11'
---

# Liability & Litigation Adjuster at Hippo Insurance

- **Company:** Hippo Insurance
- **Location:** Austin Texas, United States / Dallas Texas, United States / Morristown New Jersey, United States
- **Posted:** 2026-07-27
- **Last confirmed live:** 2026-09-11
- **Apply:** https://boards.greenhouse.io/hippo70/jobs/8649555002?gh_jid=8649555002

## Job description

Title: Liability & Litigation Adjuster

Location: Austin, TX or Dallas, TX

Reporting to: Litigation Manager

About Hippo:

Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.

Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.

If you're energized by building what's next, we'd love to meet you.

About This Role:

The Liability and Litigation Adjuster manages a caseload of complex Homeowners' property and liability claims, with particular emphasis on litigated and pre-litigation files. This role is responsible for investigating losses, evaluating coverage, and negotiating settlements while maintaining close collaboration with policyholders, vendors, and outside counsel to achieve fair, accurate, and timely claim resolution. The Liability and Litigation Adjuster also serves as a technical resource and mentor to team members and may provide support at the supervisor level as needed.

About You:

- Must have knowledge and experience with homeowner liability investigation and litigation, both first and third party
- Critical Thinker, demonstrable ability to recognize irregularities and prevent fraud
- Superior communicator, both written and verbal
- Enthusiastic about working for a company focused on disrupting the norm
- Team player who enjoys helping and developing others
- Overachiever who is driven to exceed expectations
- Empathetic, dedicated to understanding the needs of our customers

What You’ll Do:

- Manage all aspects of property and liability losses related to Personal Lines Homeowners claims, with emphasis on litigated files.
- Make prompt contact with policyholders to establish expectations, develop an action plan, and complete an initial exposure assessment.
- Investigate claims of varying complexity, including review and evaluation of transferred files to determine an appropriate plan of action.
- Analyze investigation findings and policy language to determine coverage.
- Communicate coverage determinations to policyholders in a clear, professional, and customer-focused manner.
- Assign and coordinate vendors for required field work.
- Maintain complete, accurate, and timely electronic documentation of all file handling activity.
- Evaluate and negotiate settlement amounts within assigned authority, escalating to management as appropriate, and issue payments accordingly.
- Ensure regular, timely follow-up on all assigned files and bring claims to prompt, appropriate resolution while keeping policyholders informed throughout the claim lifecycle.
- Monitor and adjust claim file reserves to reflect current exposure.
- Collaborate with property adjusters and legal counsel on litigated and potentially litigated matters.
- Serve as a technical resource, mentor, and trainer for team members; may provide coverage at the supervisor level upon request

What You'll Bring:

- The requirements below represent the knowledge, skill, and ability required to perform this role successfully.
- Minimum of six years of Property & Casualty claims experience, with at least three years adjusting litigated liability claims, including both first- and third-party matters.
- Demonstrated knowledge of Homeowners' liability exposure, litigation processes, and potential bad faith considerations.
- Experience handling complex first-party litigation, including files involving potential bad faith allegations.
- Working knowledge of claims investigation practices, policy interpretation, and settlement negotiation.
- General understanding of the principles of good faith and fair dealing, and the ability to apply them in file analysis.
- Thorough understanding of applicable Department of Insurance (DOI) regulations and compliance requirements.
- Active multi-state claims adjuster license(s), including Texas, with the ability to obtain additional state licenses as required.
- Bachelor's degree in business, risk management, or a related field preferred; or a high school diploma or equivalent combined with the required claims experience.
- Professional claims designation such as Associate in Claims (AIC) or Senior Claims Law Associate (SCLA) preferred.
- Strong critical thinking skills with the ability to identify irregularities and support fraud prevention efforts.
- Excellent written and verbal communication skills.
- Strong organizational skills, with attention to detail and accurate record-keeping.
- Ability to manage a varied caseload with sound independent judgment while collaborating effectively with team members, vendors, and outside counsel.
- Ability to perform effectively in a fast-paced, dynamic work environment and to prioritize competing demands.

Bonus Points:

- Experience with Special Investigations Unit (SIU) or fraud-related matters is a plus.

## Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k) retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers

The Morristown, NJ base pay range for this role is $110,000 - $133,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. https://s3-us-west-2.amazonaws.com/hippo-document-prod/legal+/HIPPO-HRPrivacyNotice.pdf

## About Hippo Insurance

## Company Overview
- **One-liner**: Hippo Insurance is a technology-native insurance group that uses data, AI, and smart home technology to provide proactive, modern homeowners insurance and operates as a diversified carrier platform.
- **Entity Type**: Public (NYSE: HIPO)
- **Headquarters**: San Jose, California, United States
- **Founded**: 2015
- **Founders**: Assaf Wand, Eyal Navon

## Core Business
- **Primary Industry**: Insurance (Property & Casualty, Homeowners)
- **Target Customers**: B2C (Homeowners), B2B (Managing General Agents via carrier platform)
- **Mission Statement**: To protect what matters most and make homeownership effortless by helping customers stay ahead of problems.

## Products & Services
- **Hippo Homeowners Insurance**: A modern, data-driven home insurance policy offering enhanced coverage for computers, home office equipment, appliances, electronics, and service lines. Includes proactive home care services.
- **Smart Home Program**: Complimentary smart home devices (e.g., leak sensors) provided to policyholders to prevent damage, often paired with discounts.
- **Carrier Platform (Spinnaker Insurance Company)**: A diversified insurance platform that partners with MGAs to deliver tailored program solutions, helping them grow and improve customer experiences. Subsidiaries include Spinnaker Specialty Insurance Company and Wingsail Insurance Company.

## Market Standing
- **Market Cap**: ~$221 million (as of mid-2026)
- **Key Financial Metrics (Q1 2026)**:
    - Revenue: $122 million (+10% YoY)
    - Gross Written Premium: $332 million (+58% YoY)
    - Net Income: $7 million (vs. a Net Loss of $48 million in Q1 2025)
    - Combined Ratio: 99.5% (improved 60 points YoY)
- **Total Funding (Private)**: $1.26 billion (including a $150M Series E led by FinTLV, valuing the company at $1.5B)
- **Notable Investors/Partners**: Felicis, Lennar Corporation, Mitsui Sumitomo Insurance Company, FinTLV, and a strategic distribution partnership with Progressive and Westwood.
- **Growth Signals**: 58% GWP growth in Q1 2026, achieved profitability (Net Income positive), significant improvement in underwriting results, AI-powered transformation across claims and underwriting, and expanded distribution network.

## Competitive Advantages
- **Tech-Native Platform**: A modern, cloud-based infrastructure that enables data-driven underwriting, AI-powered claims processing, and proactive risk mitigation (smart home devices), differentiating it from legacy insurers.
- **Diversified Carrier Model**: Operates as both a direct-to-consumer insurer and a platform for other MGAs (via Spinnaker), spreading risk and creating multiple revenue streams.
- **Strategic Distribution**: Exclusive partnerships with Progressive and Westwood provide a large, tech-enabled distribution network that is difficult to replicate.
- **Proactive vs. Reactive**: Focuses on preventing claims (e.g., leak detection) rather than just paying them, leading to better loss ratios and customer satisfaction.

## Strategic Focus
- **Profitable Growth**: After years of growth-at-all-costs, Hippo is now laser-focused on underwriting profitability, as evidenced by the 60-point improvement in combined ratio to 99.5%.
- **AI Transformation**: Leveraging AI across claims, services, and underwriting to drive efficiency, support growth, and increase profitability.
- **Distribution Expansion**: Deepening partnerships with Progressive and Westwood to scale the homeowners product through multiple channels.
- **Platform Diversification**: Growing the carrier platform (Spinnaker) to reduce reliance on direct-to-consumer channels and enter new lines of business.

## Why Work Here
- **Culture**: Described as a team of "builders, problem solvers, and forward-thinkers" with values centered on ownership, innovation, collaboration, and embracing diverse ideas.
- **Hybrid Work Model**: The company operates a hybrid model, emphasizing "the best of both worlds"—in-office collaboration with the freedom to work remotely. Key hubs include San Jose, CA (HQ); Austin, TX; Dallas, TX; and Morristown, NJ.
- **Compensation & Equity**: Employees are granted RSUs (Restricted Stock Units), making them stakeholders in the company's financial success.
- **Benefits**:
    - **Health**: Competitive medical, dental, vision coverage with wellness rewards.
    - **Time Off**: Flexible paid time off.
    - **Family**: Paid parental leave and adoption assistance.
    - **Perks**: Complimentary snacks and lunches from local restaurants, birthday celebrations, holiday parties, and company outings.
    - **Learning**: Dedicated coaching and skill-building programs.
- **Engineering & Data Focus**: Strong emphasis on data, analytics, and engineering (roles like Senior Application Security Engineer, Data Governance Lead, and Actuarial Data Science Manager are prominent). The Chief Data and Analytics Officer is a key executive.
- **Workforce**: ~375 employees, with a notable presence in Poland, South Africa, Israel, and the Philippines. Employee rating on LinkedIn is 3.7/5.0.

## Sources
1. [Hippo.com Careers Page](https://www.hippo.com/careers)
2. [LinkedIn Company Profile](https://www.linkedin.com/company/hippo-insurance)
3. [Built In Profile](https://builtin.com/company/hippo-insurance)
4. [Hippo Q1 2026 Financial Results (Investor Relations)](https://investors.hippo.com/financials/quarterly-results/default.aspx)
5. [Hippo Homepage](https://www.hippo.com/)
6. [SEC Filings / Market Data (via Yahoo Finance / Google Finance)]

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