---
title: 'Lifecycle Director at Polymarket'
canonical: 'https://feeny.ai/job/lifecycle-director-polymarket-new-york-b4msvpg4evys'
type: 'job'
last_seen: '2026-09-06'
---

# Lifecycle Director at Polymarket

- **Company:** Polymarket
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/polymarket/0fe656ba-7e91-466e-ab7a-f719f7f96a1c

## Job description

## ABOUT POLYMARKET

Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.

We're growing fast, both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.

## ABOUT THE ROLE

The Growth team at Polymarket is building out a Customer Marketing function from the ground up, and lifecycle is central to that bet. We're not filling a coordinator seat. We're hiring a Lifecycle Director who will own the customer journey end-to-end, set the strategy, define the roadmap, and be accountable for the commercial outcomes that come out of it. You'll report directly to the Head of Customer Marketing and sit peer-level to other lifecycle owners on the team.

The assignment will be scoped to your strengths and where the business needs the most lift at the time of hire, across acquisition and onboarding to retention and reactivation. Either way, the mandate is the same: translate commercial goals into a lifecycle communication and engagement strategy that moves real metrics. You'll direct shared campaign and execution resources, partner with data and martech, and own the results narrative for your area.

This hire matters because lifecycle at Polymarket is still early. There's real opportunity to build something that doesn't exist yet, define the playbook, prove what works, and set the foundation for a team that scales with it. If you want ownership over a meaningful piece of a fast-growing consumer product with a clear line of sight from your work to revenue, this is the role.

## WHAT YOU'LL DO

- Own the strategic roadmap for an assigned lifecycle stage, from goal-setting to execution oversight to results, with clear KPIs and a results narrative you write and defend.
- Design customer journeys, messaging strategy, and engagement cadence across email, push, and SMS, iterating based on performance data and user behavior.
- Brief and prioritize shared campaign execution resources against lifecycle goals, holding the team accountable to timelines and quality without direct management authority.
- Partner with data and martech teams to instrument flows, validate test setups, and ensure you have clean measurement in place before campaigns go live.
- Build a structured test-and-learn program for your lifecycle stage, with clear baselines, documented hypotheses, and a repeatable cadence that compounds over time.
- Pull and analyze performance data regularly, connecting lifecycle metrics directly to retention curves, reactivation revenue, and LTV impact, not just open rates.
- Develop a scalable playbook for your area that documents what works and sets the foundation for a dedicated execution hire as the team grows.

## WHAT WE'RE LOOKING FOR

- 5 or more years in CRM, lifecycle, or retention marketing, with direct ownership of a customer lifecycle stage and measurable commercial outcomes you can speak to specifically.
- Demonstrated ability to connect lifecycle tactics to business outcomes. You think in terms of retention curves, reactivation revenue, and LTV, and you can show where you moved those numbers.
- Experience directing execution talent in a shared or matrixed environment. You know how to brief, prioritize, and hold martech, data, and creative teams accountable without a direct reporting line.
- A track record of structured experimentation. You build test-and-learn programs with clear baselines and hypotheses, not one-off A/B tests run when the timing felt right.
- Strong written communication skills. You can write a clear strategy doc, a crisp creative brief, and a results narrative that tells a story without burying the point.
- (Plus) Background building lifecycle programs at a high-growth consumer product, ideally one with a transactional or trading mechanic.
- (Plus) Hands-on familiarity with Braze or a comparable ESP, and working knowledge of Hightouch or a similar customer data platform.

## BENEFITS

- Competitive salary & equity
- Unlimited PTO
- Full Health, Vision, & Dental coverage
- 401k match
- Hardware setup: new MacBook Pro, big display, & accessories

## PAY TRANSPARENCY

Base salary range: $175,000 to $225,000 annually, plus equity and benefits.

This range reflects a good-faith estimate for this position. Experience levels vary widely within a title here, so please reach out even if your expectations fall outside it. We're always happy to chat.

## About Polymarket

## Company Overview
- **One-liner**: Polymarket is the world's largest prediction market platform, enabling users to trade on the outcomes of real-world events to surface a crowd‑driven signal of what people actually believe will happen.
- **Entity Type**: Private (multiple funding rounds; latest $2B corporate round led by Intercontinental Exchange in November 2025)
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Prediction markets / Information markets / Financial technology
- **Target customers**: B2C (30 million monthly visitors) and B2B (institutional investors, media, financial firms using data for research and hedging)
- **Mission or purpose**: “Become the new front page of the internet” and “Define the coming era of finance” by rewarding conviction and bringing private insight to life in the public forum [careers.polymarket.com](https://careers.polymarket.com/)

## Products & Services
- **Polymarket Platform (Prediction Markets)**: A decentralized platform where users trade on the probabilities of future events across politics, geopolitics, business, culture, and breaking news. Real‑time, crowd‑driven forecasts often more accurate than polling. [polymarket.com](https://polymarket.com/)
- **Event‑Data Feeds**: Aggregated market probabilities distributed via partnerships with X, Substack, Yahoo Finance, and other media to provide “the true signal in world events.” [careers.polymarket.com](https://careers.polymarket.com/)
- **Institutional & Media Solutions**: Partnerships with Dow Jones (official information market for WSJ, Barron’s, MarketWatch) and Intercontinental Exchange (owner of NYSE) to distribute event‑driven data to global markets and power next‑generation hedging strategies. [careers.polymarket.com](https://careers.polymarket.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed; total funding exceeds $2.87B (see below)
- **Key Metric**:
  - **Annual Revenue**: $17.9M (as reported by LinkedIn)
  - **Total Funding**: $2.874B (including a $2B corporate round from Intercontinental Exchange in November 2025, a $45M Series B led by Founders Fund in May 2024, and earlier rounds)
- **Notable Investors/Partners**:
  - Intercontinental Exchange (lead in 2025 corporate round)
  - Founders Fund (lead in Series B)
  - Dow Jones (official data partnership)
  - Key acquisitions: QCEX ($112M), Brahma, Dome
- **Growth Signals**:
  - Monthly visitors: ~45 million (global rank #816, traffic up +373% year‑over‑year)
  - Headcount: 201 employees (+775% YoY)
  - Active job postings: 42 (monthly +44.8%, yearly +1300%)
  - Expanded to 20 countries; offices in New York, United States (HQ), plus remote presence

## Competitive Advantages
- **First‑mover and market dominance** in prediction markets with the deepest liquidity and widest event coverage.
- **Institutional credibility** through partnerships with Intercontinental Exchange (NYSE owner) and Dow Jones – an unmatched bridge between retail prediction markets and traditional finance.
- **Real‑time, crowd‑sourced accuracy** that is often faster and more reliable than polls or experts, attracting both retail users and institutional clients.
- **Network effects**: 30M monthly visitors provide the liquidity that makes the platform useful; data feeds are increasingly embedded in major media and financial platforms.

## Strategic Focus
- **Institutional expansion**: Leveraging partnerships with ICE and Dow Jones to integrate Polymarket data into financial research, hedging, and media.
- **Becoming the “front page of the internet”** – making market probabilities the default way to understand any breaking news event.
- **Defining the next era of finance** by merging real‑time information markets with traditional financial instruments.
- **Talent acquisition**: Actively hiring quantitative traders, data analysts, derivatives experts, AML compliance officers, and engineering roles to scale platform, security, and institutional support. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/polymarket)

## Why Work Here
- **High‑growth environment**: 775% headcount growth in the past year; massive traffic scaling and institutional adoption create exciting challenges.
- **Mission‑driven culture**: Build the “information market” that cuts through noise and empowers better decision‑making – a blend of finance, tech, and media.
- **Engineering & data focus**: Tech stack includes blockchain, PostgreSQL, ClickHouse, Terraform, Python, and JavaScript; roles span application security, AI ops, data engineering, and Android development.
- **Remote & office flexibility**: Headquarters in New York, NY; operates in 20 countries. Hybrid/remote policy not specified but international presence suggests flexibility.
- **Compensation & culture**: Employer rating 4.3/5 (perfect scores for work‑life, compensation, culture, career). Senior Accounting Manager salary listed at $225k–$240k (New York). [indeed.com](https://www.indeed.com/cmp/Polymarket)
- **Notable perks / engineering culture**: Emphasis on decentralized finance, open‑source principles, and “rewarding conviction” – a fast‑paced, intellectually stimulating environment.

## Sources
1. [careers.polymarket.com](https://careers.polymarket.com/)
2. [polymarket.com](https://polymarket.com/)
3. [linkedin.com (company profile)](https://www.linkedin.com/company/polymarket/jobs)
4. [indeed.com (salary data)](https://www.indeed.com/cmp/Polymarket)
5. [jobs.ashbyhq.com (open roles)](https://jobs.ashbyhq.com/polymarket)

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