---
title: 'LLM Application Engineer at Bjak'
canonical: 'https://feeny.ai/job/llm-application-engineer-bjak-portugal-95enkmpdnmec'
type: 'job'
last_seen: '2026-09-11'
---

# LLM Application Engineer at Bjak 

- **Company:** [Bjak ](https://feeny.ai/companies/bjak)
- **Location:** Portugal
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/bjakcareer/7ddef115-7f87-4b07-9d3a-900a12e7af0e

## Job description

## About ActAI

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations. Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things.

## About the Role

As an LLM Application Engineer, you will build the intelligence layer that powers ActAI's AI experiences. You will work at the intersection of LLMs, software engineering, and product - designing agent workflows, improving model behaviour, and turning AI capabilities into reliable user experiences. You will own problems end-to-end, from understanding user needs, designing Agentic workflows, integrating models and tools, building evaluation system and continuously improving AI behaviour in production. Focus

- Build and ship LLM-powered applications and AI agent workflows
- Design systems for reasoning, planning, memory, tool uuse and multi-step execution
- Build reliable orchestration pipelines that turn probabilistic model outputs into predictable, observable, and safe actions
- Integrate LLMs with APIs, databases, search, internal services, and external tools.
- Develop prompting, context engineering, structured outputs, tool-calling, and other techniques to improve model behaviour
- Build evaluation frameworks and datasets to measure AI quality, reliability, and regressions
- Debug AI systems across the entire stack—from model behaviour and prompts to orchestration, backend services, and product UX
- Optimise AI systems for quality, latency, and cost
- Work closely with product and engineering teams to turn ambiguous product problems into working AI solutions
- Establish production practices for observability, tracing, experimentation, evaluation, and continuous improvement

Tech Stack

- Python
- LLM APIs and model providers, including OpenAI-compatible APIs and open-weight models
- Agent frameworks and orchestration systems
- Vector databases and retrieval systems
- Backend services, APIs, and distributed systems
- PyTorch / JAX

Ideal Experience

- Strong software engineering fundamentals with experience building AI-powered applications
- Hands-on experience with LLMs, generative AI, or agent-based systems
- Experience designing prompts, workflows, evaluations, or AI behaviour
- Ability to write clean, production-quality code
- Comfortable working across abstraction layers (model → system → product)
- Strong problem-solving skills in ambiguous, fast-moving environments
- Bias toward shipping, iteration, and continuous improvement

Outcomes

- AI features reach production quickly and deliver measurable user impact
- LLM-powered workflows are reliable, scalable, observable, and maintainable
- AI quality improves through systematic evaluation, experimentation, and iteration
- AI workflows become increasingly predictable, efficient, and cost-effective
- Complex AI capabilities are translated into simple, intuitive user experiences

## About Bjak 

## Company Overview
- **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface.
- **Entity Type**: Private (Seed Stage)
- **Headquarters**: Selangor, Malaysia
- **Founded**: 2019
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical)
- **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks)
- **Mission**: “To develop technology‑based solutions to improve financial inclusion.”

## Products & Services
- **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent.
- **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month).
- **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car.
- **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs.
- **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe.
- **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor).
- **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops.
- **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia).

## Competitive Advantages
- **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers.
- **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership.
- **AI & automation**: Uses AI agents to simplify policy selection and claims processes.
- **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support.

## Strategic Focus
- **Geographic expansion**: Entering European markets, with an IPO under consideration.
- **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency.
- **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value.
- **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth.

## Why Work Here
- **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed.
- **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally.
- **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery.
- **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement.
- **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews.

## Sources
1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission)
2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values)
3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions
4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news)

## Other roles at Bjak 

- [Recruiting Operations Coordinator](https://feeny.ai/job/recruiting-operations-coordinator-bjak-hong-kong-7vmsr27za46t) — Hong Kong
- [Recruiting Coordinator](https://feeny.ai/job/recruiting-coordinator-bjak-hong-kong-bvdc2vcvrjjd) — Hong Kong
- [Creative Project Executive](https://feeny.ai/job/creative-project-executive-bjak-malaysia-rqpq3y3kcqy6) — Malaysia
- [Senior Compliance Director – UK](https://feeny.ai/job/senior-compliance-director-uk-bjak-united-kingdom-rrggrrdbjrfj) — United Kingdom
- [Regulatory Compliance Director](https://feeny.ai/job/regulatory-compliance-director-bjak-united-kingdom-kx3rrqbh8bsy) — United Kingdom
- [SMF16 Compliance Oversight Director](https://feeny.ai/job/smf16-compliance-oversight-director-bjak-united-kingdom-ddsrjzy1pcrs) — United Kingdom
- [Compliance Director – SMF16](https://feeny.ai/job/compliance-director-smf16-bjak-united-kingdom-7866g217n5rs) — United Kingdom
- [Head of Compliance – SMF16](https://feeny.ai/job/head-of-compliance-smf16-bjak-united-kingdom-y73w270vd3eb) — United Kingdom
- [Director of Compliance and Risk (UK)](https://feeny.ai/job/director-of-compliance-and-risk-uk-bjak-united-kingdom-7pan19xm9tg0) — United Kingdom
- [Head of Compliance and Risk (UK)](https://feeny.ai/job/head-of-compliance-and-risk-uk-bjak-united-kingdom-f3y4sgw5zhae) — United Kingdom