---
title: 'Localisation Project Manager at Smartling'
canonical: 'https://feeny.ai/job/localisation-project-manager-smartling-ireland-fktzq03jp8h2'
type: 'job'
last_seen: '2026-11-03'
---

# Localisation Project Manager at Smartling

- **Company:** Smartling
- **Location:** Ireland
- **Posted:** 2026-10-05
- **Last confirmed live:** 2026-11-03
- **Apply:** https://job-boards.greenhouse.io/smartling/jobs/8257343

## Job description

## Overview

Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.

We're looking for a Localisation Project Manager (Localisation Operations Specialist) based in Ireland to join our Managed Services team. In this role, you'll own the end-to-end localisation lifecycle for a portfolio of enterprise clients, serving as both their operational point of contact and a key contributor to how our team delivers value. This is a role for someone who brings real localisation experience, thrives in a fast-paced, remote-first environment, and is energized by the challenge of balancing operational precision with strong client relationships.

You Will

- Act as your clients' embedded localisation operations expert, serving as the primary operational point of contact and trusted advisor for assigned accounts.
- Foster strong stakeholder relationships, navigate competing priorities, and coordinate cross-functional teams to ensure the successful execution and continuous improvement of clients' localization programs.
- Design and optimize localisation processes within Smartling’s platform and client-preferred project management and content management tools, overseeing the end-to-end job lifecycle and tailoring configurations to each client’s unique requirements, including effective use of AI tooling where applicable.
- Solve problems both independently and collaboratively, bringing a solutions-first mindset to client challenges and internal roadblocks.
- Proactively drive operational excellence by identifying and implementing process improvements, documenting best practices, and leveraging automation and AI-enabled solutions to streamline workflows, enhance scalability, and improve team efficiency

You Have

- At least 2-3 years of experience in localisation or translation project management, ideally within a managed services or agency environment
- Solid understanding of localisation file formats, content types, and CAT/TMS tooling
- Strong client management skills: comfortable leading calls, navigating difficult conversations, and representing the team externally
- Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker, or equivalent)
- Experience coordinating with cross-functional teams across engineering, QA, and vendor management
- Excellent organizational and time management skills, with sharp attention to detail and the ability to manage competing priorities across time zones
- Strong written and verbal communication skills

## Preferred but not required

- Hands-on experience with Smartling or other TMS platforms (such as Phrase, XTM, or MemoQ)
- Experience supporting enterprise or SaaS clients in an operational or customer-facing role.
- Fluency or working proficiency in a second language
- Interest in language, technology, or global content strategy

You Are

- Accountable. You take full ownership of your accounts, addressing issues promptly and documenting root causes and preventative actions for future improvement.
- Customer-Focused. You understand that client deadlines and requirements are real business commitments and consistently approach them with urgency, accountability, and care.
- Adaptable. You adjust effectively to changing scope, priorities, and unexpected client inputs without losing focus or execution quality.
- Communicative. You proactively stay ahead of client needs by sharing status updates, surfacing risks early, and contributing insights, guidance, and best practices.
- Process-Driven. You adhere to established processes while actively identifying opportunities to improve efficiency and consistency.

You Will Enjoy

- Freedom 🏡- we are remote-first
- Growth - an opportunity to learn and advance your career
- Wealth 💰 - we offer a competitive salary
- Wellness - company-sponsored Health insurance plan & pension plan with company matching
- Balance - flexible PTO + 10 bank holidays! Generous parental leave
- Culture 🤝- an energetic, value-driven, and fun culture and team spirit
- Bonus - employee referral programs and Apple equipment

Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.

To all recruitment agencies: Smartling does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Smartling employees. Smartling is not responsible for any fees related to unsolicited resumes.

*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

## About Smartling

## Company Overview
- **One-liner**: Smartling is an AI-native translation and localization platform that helps global brands deliver human-quality content in hundreds of languages at scale.
- **Entity Type**: Private, venture-backed (lead investor: Battery Ventures)
- **Headquarters**: New York, NY, USA (with an office in Dublin, Ireland)
- **Founded**: 2009
- **Founders**: Not publicly available from the provided sources

## Core Business
- **Primary industry**: Translation & localization technology (AI-powered language services)
- **Target customers**: B2B Enterprise – large global brands across industries (e.g., British Airways, Canva, IHG, PayPal, Lyft, Therabody)
- **Mission**: “To move the world with words” – making localization and translation seamless through LanguageAI™

## Products & Services
- **[Smartling Platform](https://www.smartling.com/)**: End-to-end, cloud-based translation management system (SaaS) that combines AI translation with human review. Includes automated workflows, quality assurance tools, and a translation proxy for website localization.
- **[LanguageAI™](https://www.smartling.com/)**: Proprietary AI engine that generates human-quality translations, with features such as tone enforcement, bias detection, hallucination mitigation, and brand safety filters.
- **Integration Ecosystem**: 50+ pre-built connectors (WordPress, Contentful, Salesforce, GitHub, etc.) plus open APIs, SDKs, and Zapier support.
- **Managed Language Services**: Access to a vetted network of professional linguists, project management, and dedicated customer success teams.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding not explicitly stated; backed by Battery Ventures (funding round undisclosed)
- **Notable Investors/Partners**: Battery Ventures (lead investor); customers include British Airways, Canva, IHG, PayPal, Lyft, Therabody, and the New York City Mayor’s Office
- **Growth Signals**: Ranked #3 on Fast Company’s Most Innovative Companies list; over 1,000 brands as customers; translates billions of words annually into 450+ languages; 117 employees (per Built In), remote-first with rapid scaling

## Competitive Advantages
- **AI-native platform** – AI is embedded across every layer (translation, quality estimation, workflow automation), not bolted on
- **Enterprise-grade security & compliance** – SOC 2 Type II, HITRUST & HIPAA, PCI DSS Level 1, GDPR, ISO 17100 and ISO 9001:2015
- **No vendor lock-in** – customers retain full ownership of translation memories, glossaries, and content
- **High automation** – up to 99% of the translation process can be automated
- **50+ pre-built integrations** – seamless fit into existing tech stacks

## Strategic Focus
- Deepening AI capabilities (LanguageAI, LLM orchestration, quality agents)
- Scaling automation to reduce manual effort for enterprise customers
- Expanding into new industries (healthcare, finance, enterprise SaaS) that require high compliance
- Continuing to grow the remote-first global team and product offerings

## Why Work Here
- **Remote-first culture** – employees work remotely from 17 countries; offices in New York and Dublin
- **Competitive compensation** – competitive salary & equity, free medical plan for employee and family, 401k retirement planning, commuter benefits
- **Work-life balance** – flexible vacation & PTO, generous maternity/paternity leave
- **Career growth** – mentorship programs, professional development, employee referral bonus
- **Diversity & inclusion** – mean gender pay gap below 10%, hiring practices promote diversity, family medical leave
- **Culture values**: “Be Accountable”, “Good Today, Perfect Tomorrow”, “Constraint Breeds Creativity”, “Debate, Then Commit”

## Sources
1. [smartling.com/careers](https://www.smartling.com/careers/)
2. [smartling.com/about-us](https://www.smartling.com/about-us/)
3. [smartling.com](https://www.smartling.com/)
4. [builtin.com/company/smartling](https://builtin.com/company/smartling)
5. [linkedin.com/company/smartling](https://www.linkedin.com/company/smartling)

## Other roles at Smartling

- [Web Integrations Support Engineer](https://feeny.ai/job/web-integrations-support-engineer-smartling-united-states-bk6vqbpj406k) — United States
- [Solution Architect](https://feeny.ai/job/solution-architect-smartling-united-states-y1sqc7c8phx3) — United States
- [Sr. Localization Operations Specialist](https://feeny.ai/job/sr-localization-operations-specialist-smartling-united-states-f5qmsp9zmmtr) — United States
- [Business Development Representative](https://feeny.ai/job/business-development-representative-smartling-europe-g51tw2gzwwxj) — Europe
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-smartling-ireland-5rdth76k2q48) — Ireland
- [Enterprise Account Executive, US](https://feeny.ai/job/enterprise-account-executive-us-smartling-united-states-sk1yqz9g8hjz) — United States
- [Business Development Representative](https://feeny.ai/job/business-development-representative-smartling-united-states-392ac8ybhn4c) — United States
- [Don't see the role you're looking for currently available? Apply here.](https://feeny.ai/job/don-t-see-the-role-you-re-looking-for-currently-available-apply-here-smartling-frzhtvy66645) — United States / EMEA