---
title: 'Logistics & Routing Coordinator at Assist World'
canonical: 'https://feeny.ai/job/logistics-routing-coordinator-assist-world-south-africa-93md6aj55m3k'
type: 'job'
last_seen: '2026-10-18'
---

# Logistics & Routing Coordinator at Assist World

- **Company:** Assist World
- **Location:** South Africa
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.lever.co/assist-world/fe792056-3901-4a42-ac69-bd37479aedf1

## Job description

## About the Company

Our client is a rapidly growing coffee roasting and manufacturing business supplying private-label coffee to major US retailers and businesses, including large convenience, restaurant and retail chains. With significant growth comes an increasing volume of shipments and logistics activity. The company is looking for a proactive Logistics & Routing Coordinator to help ensure orders are delivered on time and any issues are quickly resolved.

## The Role

You will work closely with the Operations and Customer Support teams, coordinating freight and communicating with carriers to ensure shipments are progressing as expected. This is a high-touch coordination role where responsiveness, organisation and follow-through are essential. You will take ownership of logistics issues, communicate updates internally and work directly with carriers to resolve delays, appointment issues and other freight-related problems.

## Key Responsibilities

● Coordinate and monitor freight shipments ● Communicate with multiple carriers regarding deliveries and shipments ● Follow up on shipment status and delivery schedules ● Troubleshoot delivery delays and freight issues ● Resolve appointment and routing issues with carriers ● Obtain and communicate updates on shipments ● Keep internal Operations and Customer Support teams informed ● Coordinate routing information for retail and other customer orders ● Maintain accurate logistics records and updates ● Take ownership of issues from initial identification through to resolution ● Escalate significant issues when required ● Ensure orders remain on track and reach customers on time ● Communicate primarily via email, with phone and Microsoft Teams as required

## Requirements

● Previous experience in logistics, freight, transportation, dispatch or operations coordination ● Strong organisational and follow-up skills ● Excellent written and spoken English ● Comfortable communicating with multiple carriers and internal teams ● Strong attention to detail ● Ability to manage multiple shipments and priorities simultaneously ● Excellent problem-solving skills ● Ability to work independently ● Strong sense of urgency and accountability ● Comfortable working in a fast-paced environment ● Confident using email, Microsoft Teams and standard office software

The Ideal Candidate We're looking for someone who gets things done.

You should be highly responsive, organised and persistent when following up on issues. If a shipment is delayed or something goes wrong, you'll be the person who takes ownership, finds out what happened, communicates the update and keeps pushing until the issue is resolved.

The ideal candidate will be calm under pressure, detail-oriented and proactive, with excellent follow-through.

You don't need to be an expert in a specific logistics platform — what matters most is your ability to coordinate, communicate and solve problems effectively.

If you're an experienced logistics or operations coordinator who thrives in a fast-moving environment and takes pride in keeping things moving, we'd love to hear from you.

Why Join Assist World?

## 100% REMOTE

$50 birthday bonus

$200 testimonial bonus

## NO TRACKER. NO PROBLEM

## About Assist World

## Company Overview
- **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Las Vegas, Nevada, United States
- **Founded**: 2022
- **Founders**: Cohen Chorabik (CEO & Co-Founder)

## Core Business
- **Primary industry**: Staffing and Recruiting / Virtual Assistant Services
- **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support.
- **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring.

## Products & Services
- **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research.
- **Virtual Administrative Assistant**: General administrative support, data entry, and office management.
- **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust).
- **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication.
- **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service).
- **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding — Not disclosed (appears bootstrapped)
- **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity.
- **Growth Signals**:
  - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026).
  - LinkedIn followers grew **122.2% year-over-year** to ~38,196.
  - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**.
  - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran).
  - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries.

## Competitive Advantages
- **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts.
- **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies.
- **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment.
- **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund).
- **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage.

## Strategic Focus
- **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand.
- **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value.
- **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility.
- **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships.

## Why Work Here
- **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent.
- **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles.
- **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally.
- **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number."
- **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours).
- **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence.

## Sources
1. [assistworld.com](https://assistworld.com/)
2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world)
3. [assistworld.com/careers](https://assistworld.com/careers/)
4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld)
5. [tryremotely.com/company/assist-world](https://tryremotely.com/company/assist-world)

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