---
title: 'Logistics Team Lead - all genders at HelloFresh'
canonical: 'https://feeny.ai/job/logistics-team-lead-all-genders-hellofresh-k-benhavn-awy6jy6tssev'
type: 'job'
last_seen: '2026-11-10'
---

# Logistics Team Lead - all genders at HelloFresh

- **Company:** HelloFresh
- **Location:** København, Denmark
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-11-10
- **Apply:** https://careers.hellofresh.com/global/en/job/8261153?gh_jid=8261153

## Job description

Here at HelloFresh, we are a global meal kit delivery service that aims to make cooking at home easy, fun, and convenient. Convenience for customers is the backbone of our business, therefore it's imperative that our customers receive their deliveries on time, in full, to the right location and in perfect condition. We are seeking an experienced B2C Logistics Team Lead for the Nordic region (Norway, Sweden, and Denmark) to lead our Logistics Performance Team. In this local senior leadership role, you will be responsible for driving operational excellence, optimizing logistics performance, and ensuring a high level of customer delivery satisfaction across the region.

The successful candidate will provide strategic direction, manage team performance, collaborate with cross-functional stakeholders, and implement initiatives that enhance delivery reliability, efficiency, and the overall customer experience.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

## What You’ll Do (The Recipe)

Performance Management:

- Senior point of contact owning relationships with our Middle & Final mile 3PL’s with a focus on improving performance, overall customer experience and reducing costs.
- Track and analyse carrier metrics, such as OTD, service quality & reliability, cost efficiency. Identify areas for improvement and develop actionable insights.
- Crisis management e.g. mitigating delivery risks (eg snow) to ensure minimal disruption to service.

## Team Leadership

- Lead and motivate your team, leading by example at all times and exemplifying HelloFresh DNA.
- Ownership and continuous improvement of our best in class engagement scores, making HelloFresh and specifically the Logistics department a great place to work.
- Relentless prioritisation and open communication to ensure everyone is working towards the same goals.

Budget Management

- Full P&L ownership.
- Contract management, reducing delivery costs through supplier negotiations and other creative initiatives.

Innovation

- Create long term solutions to reduce delivery errors in conjunction with our key suppliers and internal teams, with a strong focus on using data to measure the effectiveness of initiatives.
- Evaluate new partner opportunities, deciding the selection and onboarding of new carriers based on performance, service capabilities, and cost-effectiveness.
- Workcross functionally, representing the logistics department whilst also supporting wider business initiatives that improve customer experience and retention.
- Evaluate customer NPS and Trustpilot feedback to identify key opportunity areas and set mid / long term initiatives to improve customer sentiment.
- Set the long term strategy alongside the business objectives, drilling these down into quarterly OKR’s and KPI’s that cascade through all members of your team.

## What You’ll Bring (Your Ingredients)

- Minimum of  5+ years experience working with or for B2C carriers.
- You will be an expert in Middle & Final mile delivery networks with a demonstrable track record of improving  performance using data to challenge and measure. Attention to detail and a results-driven mindset is a must. Industry relationships are a must.
- P&L and contract management experience negotiating rates and T&Cs with suppliers.
- Understanding of Logistics tech systems to be able to engage with technical stakeholders.
- Excellent leadership and people management experience with strong evidence of building engaged teams.
- Ability to work collaboratively in a fast-paced environment, demonstrating our egoless DNA value daily.
- Strong problem solving abilities and a proactive approach to resolving challenges. You're pro-active, ambitious and make things happen.
- Proficiency with data analysis tools such as Google suites, SQL, Power BI and AI.
- Fluent in English and Danish.
- Experience working with perishable products and the differences in final mile process required is desirable.

## What We Offer (The Toppings)

- HelloFresh Discounts – Enjoy 65% off your HelloFresh Meal Box and 40% off Factor_ subscriptions.
- Learning and Development – Make the most of a dedicated Learning & Development opportunity and the HelloMint mentorship program.
- Receive 25 days of paid vacation per year, + 5 days of feriefridage. Paid leave also provided for your child’s first sick day.
- Parent Benefits – Benefit from a Parental Leave policy supporting your family needs.
- Compensation and Perks – Includes a 5% company-paid pension and insurance package.
- Health – Access to Spill online therapy, available within 24 hours of request.
- Daily Comforts – Office perks include drinks and snacks, subsidized catered lunches, and breakfast every Friday.
- Fitness and Well-being – Discounts at SATS gym, plus access to sports and exercise clubs.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. Apply with your CV (In English please)

## About HelloFresh

## Company Overview
- **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
- **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange)
- **Headquarters**: Berlin, Germany
- **Founded**: 2011
- **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson

## Core Business
- **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions
- **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
- **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

## Products & Services
- **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
- **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
- **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
- **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
- **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods.
- **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
- **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
- **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025.
- **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025.
- **Key Metric (Employees)**: +29,000 employees globally.
- **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
- **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

## Competitive Advantages
- **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
- **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
- **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
- **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

## Strategic Focus
- **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
- **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
- **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
- **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

## Why Work Here
- **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
- **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
- **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
- **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
- **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

## Sources
1. [hellofreshgroup.com](https://hellofreshgroup.com/en/)
2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/)
3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh)
4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh)
5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations)

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