---
title: 'LPC/LCSW - Massachusetts at Pelago'
canonical: 'https://feeny.ai/job/lpc-lcsw-massachusetts-pelago-remote-pb9gjtsmzfas'
type: 'job'
last_seen: '2026-09-08'
---

# LPC/LCSW - Massachusetts at Pelago

- **Company:** Pelago
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/pelago/jobs/5205770007

## Job description

Pelago is the leading specialty substance use care provider, built on the belief that effective treatment means matching care intensity to what each member actually needs rather than defaulting to the most expensive intervention. Our programs guide members through every stage of the substance use spectrum, from unhealthy habits to active use disorders, delivering personalized treatment for tobacco, alcohol, opioid, cannabis, and stimulant use based on individual health, habits, genetics, and goals.

With Sona, our voice-first AI Mental Health Specialist, Pelago now applies that same clinically-driven model to mental health, pairing deep clinical expertise with technology to expand access without compromising care quality. We believe technology should make clinical care more precise and more human, not replace the judgment behind it.

Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members better manage their substance use. If you're passionate about AI and making an impact on the health of others, join us and make it happen!

About the Role:

We're on the lookout for a remote drug and alcohol counselor to join the leading digital clinic for substance addictions. As a key member of our counseling team, you'll play a crucial role in supporting and empowering individuals on their journey to overcome substance addictions. Your main objective will be guiding members towards leading addiction-free lives! Collaborating closely with our dynamic team, you'll contribute to the rapid growth of our business, gaining invaluable firsthand experience in scaling up a successful venture.

This is a full-time, remote position with flexible working hours, open to candidates based anywhere in the U.S.

In this role you will:

- Provide counseling to members on a weekly basis through text-based chat, video calls, and phone calls, to monitor their progress on their recovery journey
- Onboard the users with an initial phone call and complete a multidimensional assessment to gather relevant behavioral health history and symptoms
- Work within Atlas, Pelago's AI-native EHR, which automates session documentation, surfaces real-time evidence-based guidance during calls, and prepares clinical context before each session — so your time stays focused on member care, not administrative lift
- Monitor the progress of members and offer therapeutic strategies on how to deal with temptations and cravings
- Be supportive and encouraging to members to help them establish and sustain motivation to change their substance use
- Collaborate with other departments to ensure a positive experience for all members and provide valuable feedback to the product development team
- Uphold good standing with your active license(s)/certification(s)
- Attend team meetings and/or case discussions as scheduled
- Help someone transform their life and the life of their family through their addiction recovery!

The background we are looking for:

- Active Massachusetts credential in good standing
- Licensed Professional Counselor or Licensed Clinical Social Worker
- Bachelors Degree required
- 2+ years of clinical experience delivering CBT and/or behavioral support for substance use disorders (tobacco, alcohol, opioids)
- Comfort working in an AI-augmented care environment; openness to adopting AI-assisted tools that support documentation, member communication, and clinical decision-making
- Proficient with Motivational Interviewing (MI), Motivational Enhancement Therapy (MET), MAT coordination, and Relapse Prevention
- Proven ability to collaborate with cross-disciplinary healthcare teams (coaches, physicians, nurses)
- Excellent written and verbal communication skills
- Adaptable in fast-moving environments; able to prioritize competing demands
- Technologically fluent; quick to learn new tools and platforms
- Preferred: Prior telehealth experience across multiple time zones and/or digital health settings

What you’ll love about us:

We have a whole host of perks for our people! From life essentials to nice-to-haves, there are more than a few good reasons to love working with us. We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.

Generous equity package Full Medical, Dental & Vision coverage 401k Plan Unlimited PTO + company-wide “Me Time” Days Paid parental leave Flexible remote work environment Annual Learning & Development stipend Wellness Reimbursement Program Substance Use Support for employees and family members

At this time, we are unable to offer visa sponsorship for this position.

## About Pelago

## Company Overview
- **One-liner**: Pelago is a virtual clinic providing evidence-based, personalized substance use care for alcohol, tobacco, opioid, cannabis, and stimulant use through digital tools, live counseling, and medication-assisted treatment.
- **Entity Type**: Private (funded startup, $167M total funding in 8 rounds)
- **Headquarters**: New York, New York, USA (245 5th Ave, 18th Floor, NY 10016) with a secondary office in London, UK
- **Founded**: 2017
- **Founders**: Yusuf Sherwani, MD (CEO & Co-founder); co-founded by three physicians (names of the other two not publicly named)

## Core Business
- **Primary industry**: Digital healthcare / substance use disorder treatment (telemedicine)
- **Target customers**: B2B – employers (employer-sponsored benefits) and health plans
- **Mission/purpose**: “A world where everyone has access to substance use support – no matter what.” Breaking down barriers to care through a stigma-free, virtual-first model.

## Products & Services
- **Pelago Platform**: A digital-first substance use care program combining:
  - **Digital tools**: Cognitive Behavioral Therapy (CBT), habit tracking, educational content, round-the-clock virtual support
  - **Live clinical support**: Unlimited access to physicians, nurses, coaches, and counselors (same-day access nationwide)
  - **Medication-Assisted Treatment (MAT)**: Via PelagoRX – confidential prescriptions with pharmacy integration
  - **Remote monitoring**: At-home breathalyzers, urinary test kits for program outcomes and motivation
  - **Centers of Excellence**: Access to high-quality, clinically vetted inpatient facilities (e.g., RCA, Banyan) with care coordination
  - **Complex condition management**: Support for co-occurring mental illness and chronic conditions (e.g., diabetes, heart disease)
- **Programs for specific substances**: Alcohol, tobacco/nicotine, opioids, cannabis, and stimulants

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric**: Total funding of $167.0M (8 rounds); estimated annual revenue of $10.0M (per LinkedIn, may be approximated)
- **Notable Investors/Partners**: Not explicitly named in search results, but trust from “hundreds of organizations” including employers and health plans
- **Growth Signals**:
  - 120 employees (+9.5% YoY, +15 people)
  - Published 15 peer-reviewed studies showing impact on engagement, clinical improvement, and medical savings
  - Reports $6.7k per participant medical cost savings in the first year; $11,829 annual savings per member (Aon analysis)
  - Clinical outcomes: 62% reduction in alcohol use within 30 days; 67% opioid-free for 3+ months; 44% tobacco-free at 12 months

## Competitive Advantages
- **Evidence-based differentiation**: Only substance use care solution with published, peer-reviewed evidence for both clinical impact and medical cost savings
- **Stigma-free, digital-first approach**: Low barrier to entry, private, confidential care that meets people where they are
- **Physician-led multidisciplinary team**: Founded and led by addiction specialists (MDs, PhDs) with deep clinical expertise
- **Comprehensive spectrum of care**: From digital tools to MAT to inpatient coordination, covering early intervention through complex management

## Strategic Focus
- Expand partnerships with employers and health plans across the US
- Deepen clinical research and outcomes measurement to showcase ROI
- Scale access to specialty substance use care nationally, with same-day availability
- Continue integrating technology (e.g., AI) to enhance personalization and monitoring (evidenced by AI Agent Engineer and Director, Clinical AI roles)

## Why Work Here
- **Culture**: Emphasizes teamwork, flexibility, and impact – “Change lives, shape your future”
- **Work arrangements**: Flexible hours and remote days; not fully remote but open to hybrid (NYC and London offices)
- **Benefits**: Competitive medical, dental, and vision insurance; generous paid time off; self-development budget for learning and growth
- **Engineering focus**: Active hiring for Product Engineer, Engineering Manager, AI Agent Engineer – building tech-enabled care at scale
- **Location**: Offices in New York (18th floor with city views) and London (Princelet Street, E1)

## Sources
1. [Pelago Health - Official Site](https://www.pelagohealth.com/)
2. [Pelago Careers Page (Greenhouse)](https://job-boards.greenhouse.io/pelago)
3. [Pelago About / Mission Page](https://www.pelagohealth.com/company/our-mission/)
4. [Pelago LinkedIn Profile](https://www.linkedin.com/company/pelago-health)

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