---
title: 'Lucia CoPilot- Contract work in the Travel Industry at Tern Travel'
canonical: 'https://feeny.ai/job/lucia-copilot-contract-work-in-the-travel-industry-tern-travel-united-states-pzvb71g9xvma'
type: 'job'
last_seen: '2026-09-04'
---

# Lucia CoPilot- Contract work in the Travel Industry at Tern Travel

- **Company:** Tern Travel
- **Location:** United States
- **Employment:** contract
- **Work type:** remote
- **Posted:** 2025-07-23
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/tern/0c2faedb-2e51-42a1-adee-96c124cb1d13

## Job description

## LUCIA COPILOT ✈

## ABOUT LUCIA:

LUCIA https://www.letslucia.com IS A SELF-SERVICE MARKETPLACE THAT LINKS BUSINESSES WITH VETTED, SKILLED, AND VERIFIED CONTRACTORS PROFICIENT IN REMOTE ADMINISTRATIVE, STRATEGIC, CREATIVE, AND CUSTOMER SUPPORT SERVICES IN THE TRAVEL INDUSTRY. TERN ACQUIRED LUCIA https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Tern-acquires-freelancer-marketplace-Lucia IN JUNE OF 2025, WITH A FOCUS ON COMBINING TECHNOLOGY AND SERVICES TO EMPOWER OUR INCREDIBLE USERS, TRAVEL ADVISORS.

Are you a travel professional looking for project based work? Become a CoPilot to help fill skill gaps, elevate services, and help propel travel businesses across the world.

Right now, Lucia is focused on recruiting freelance bookkeepers and accountants to help advisors tackle reporting, taxes, and financial workflows with closing the books just around the corner.

WHY BECOME A COPILOT?

## FLEXIBILITY

As a CoPilot, you'll have the freedom to choose your projects and work on your own schedule, allowing you to strike the perfect work-life balance.

## COMPETITIVE COMPENSATION

Our users value the expertise of our CoPilots and offer competitive pay to ensure you are fairly rewarded for your hard work and commitment.

## CUTTING-EDGE TOOLS AND TECH

Lucia is built for travel experts. We're always working with our CoPilots to make our platform stronger and more useful for you!

## DEDICATED SUPPORT

Our team is committed to your success. As a CoPilot, you'll receive personalized assistance to help you navigate through projects and overcome any challenges you may encounter.

IF YOU ARE INTERESTED IN BECOMING A COPILOT, PLEASE CLICK ON THIS LINK TO SIGN UP! https://www.letslucia.com/become-a-copilot

- Click the "sign up now" button
- You'll be prompted to create an account and apply directly via Lucia
- Enter application details, following the automated prompts
- The Lucia Team will review and be in touch with with any potential next steps

## About Tern Travel

## Company Overview
- **One-liner**: Tern builds an all-in-one platform for travel advisors and agencies, combining CRM, itinerary building, commission reconciliation, and an AI agent to streamline operations.
- **Entity Type**: Private (Series A)
- **Headquarters**: Dover, Delaware, United States
- **Founded**: 2023 (incorporated in 2022 per CB Insights)
- **Founders**: David Shull (CEO), Brian Reath (CTO), Katie Williams (COO)

## Core Business
- **Primary industry/industries**: Travel Technology (SaaS for Travel Advisors)
- **Target customers**: B2B — solo travel advisors, host agencies, and travel agencies of all sizes (including those with thousands of independent contractors)
- **Mission or purpose statement**: "To empower travel advisors with world-class technology that helps them grow their businesses and create magical travel experiences for their clients." [tern.travel/careers](https://tern.travel/careers)

## Products & Services
- **Tern Platform (All-in-One)**: A SaaS platform that unifies client-facing workflows (CRM, itinerary building, AI-assisted destination guides) with back-office operations (commission rollups, credential management, supplier reconciliation, reporting). Includes an AI agent that knows clients, trips, and inbox.
- **For Advisors**: Run entire book of business in one place; includes one-click insurance quotes, cruise database with 50k+ sailings, built-in activity booking, and automated commission splits.
- **For Hosts**: Commission rollups, credential management, and reporting across thousands of independent contractors.
- **For Agencies**: Real-time visibility into bookings, commissions, and advisor performance; agency-wide reporting and audit trails.
- **For Suppliers**: Direct integration to put inventory into advisors' daily workflow.
- **Lucia (Acquired)**: An AI-powered travel assistant (CoPilot) for the travel industry, acquired in June 2025.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding — **$16.8M** across 2 rounds:
  - Seed Round (March 2023): $3.8M
  - Series A (June 2025): $13.0M
- **Notable Investors/Partners**: Lead investors include **Viewpoint Ventures** and **Haystack** (Series A). Nick Kim is a Seed Investor and Board Member. [linkedin.com](https://www.linkedin.com/company/terntravelinc)
- **Growth Signals**:
  - Headcount: 37 employees (up 91.3% YoY, +21 people)
  - Active job postings: 4 (monthly job posting growth of +300%)
  - Acquired **Lucia** in June 2025, adding AI capabilities
  - Ships product improvements weekly based on user feedback

## Competitive Advantages
- **True All-in-One**: Built from day one to serve both advisors and agency owners, unlike legacy systems that force one side to adapt. Advisors actually use it, leading to clean data for agencies.
- **AI-First**: An AI agent that knows clients, trips, and inbox — a differentiator in the travel tech space.
- **User-Led Development**: Weekly shipping cycle driven by direct user feedback; platform adapts as fast as users grow.
- **Data Portability**: Users own their data and can export anytime — no vendor lock-in.
- **Enterprise-Grade at Scale**: Handles multi-layer commission structures, credential management, and reporting for hosts with thousands of ICs.

## Strategic Focus
- **AI Integration**: Deepening the AI agent (Lucia CoPilot) to automate more advisor workflows.
- **Scaling the Platform**: Expanding integrations with consortia and suppliers to become the industry standard.
- **Growth via Acquisition**: The Lucia acquisition signals a strategy of buying AI talent and tech to accelerate product roadmap.
- **Multi-Sided Network**: Strengthening the three-sided marketplace (advisors, agencies, suppliers) to create network effects.

## Why Work Here
- **High Growth Trajectory**: 91% headcount growth YoY and fresh Series A funding ($13M) signal a well-capitalized, scaling startup.
- **Impact & Ownership**: Small team (37 people) means engineers and product folks have outsized impact; "Your feedback shapes our roadmap."
- **Culture of Speed**: "We ship improvements every week" — a fast-paced, iterative engineering culture.
- **Mission-Driven**: Focus on empowering travel advisors, a deeply underserved market with a passionate user base.
- **Remote-First/Global Team**: Presence in the US (Delaware HQ), Philippines, Uruguay, and Ethiopia. Likely remote-friendly or hybrid.
- **Diverse Leadership**: Trio of founders (CEO, CTO, COO) with strong operational and technical backgrounds.
- **Open Roles (as of search)**: Senior Product Designer, Finance Product Lead, Agency Marketing Lead, Lucia CoPilot Contractor. [jobs.ashbyhq.com/tern](https://jobs.ashbyhq.com/tern)
- **Notable Perks**: Weekend support, training resources included, hands-on migration assistance for new users.

## Sources
1. [tern.travel - Company Website](https://www.tern.travel/)
2. [tern.travel/careers - Careers Page](https://tern.travel/careers)
3. [linkedin.com/company/terntravelinc - LinkedIn Company Page](https://www.linkedin.com/company/terntravelinc)
4. [cbinsights.com - CB Insights Profile](https://www.cbinsights.com/company/tern-software)
5. [jobs.ashbyhq.com/tern - Active Job Postings](https://jobs.ashbyhq.com/tern)

## Other roles at Tern Travel

- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-tern-travel-united-states-de5azfb5awq1) — United States
- [Agency Product Lead](https://feeny.ai/job/agency-product-lead-tern-travel-united-states-1jvznjpq90pc) — United States
- [Support Specialist](https://feeny.ai/job/support-specialist-tern-travel-united-states-hdkthvdpst0r) — United States
- [Advisor Product Lead](https://feeny.ai/job/advisor-product-lead-tern-travel-united-states-t14ag25z00hw) — United States
- [Senior Mobile Engineer](https://feeny.ai/job/senior-mobile-engineer-tern-travel-united-states-xx3cj97aycys) — United States
- [Forward Deployed Integration Engineer](https://feeny.ai/job/forward-deployed-integration-engineer-tern-travel-united-states-xbgxy2z7madx) — United States
- [Customer Success Lead](https://feeny.ai/job/customer-success-lead-tern-travel-united-states-6xggscw74fhr) — United States
- [Staff Engineer, R&D AI Tooling](https://feeny.ai/job/staff-engineer-r-d-ai-tooling-tern-travel-united-states-62ep1njdgyds) — United States