---
title: 'Madhappy London Assistant Manager at Madhappy'
canonical: 'https://feeny.ai/job/madhappy-london-assistant-manager-madhappy-london-smf93r763p4y'
type: 'job'
last_seen: '2026-10-28'
---

# Madhappy London Assistant Manager at Madhappy

- **Company:** Madhappy
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-10-28
- **Apply:** https://jobs.lever.co/madhappy/7436c6b7-bf4d-48a3-af36-71f3836bb1b2

## Job description

Role Title: London - Assistant Manager

## About Madhappy

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces to explore personal expression as a means to an improved state of mind. Its own flagship stores, with locations in West Hollywood, New York, Tokyo, Malibu, and Seoul, are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.

The Opportunity Madhappy is seeking a full-time Assistant Manager to help lead our first London flagship and its in-store cafe, Pantry by Madhappy. This role reports directly to our London General Manager.

Our Retail Team is at the center of the Madhappy experience. Through meaningful customer interactions, thoughtful product knowledge, and attention to the in-store environment, our associates bring the brand to life every day.

## The Role

In this role, you’ll partner with the General Manager to run the London store day to day. You’ll lead the team on the floor, keep operations running smoothly, and create an exceptional customer experience across the store and Pantry. You must be based in or willing to move to London to be considered for this position.

As the Assistant Manager, you will: Support the General Manager in hitting the store’s sales and KPI targets, and lead the store when they are away. Help open our first London flagship with the General Manager and HQ teams, from hiring and training through launch. Lead the store team on the floor each day, setting priorities and keeping service standards high. Coach and develop associates on sales techniques, customer service, and product knowledge. Help hire, onboard, and train new team members who are aligned with Madhappy’s values and mission. Manage staff schedules and hours to match store traffic and budget. Oversee daily store operations, including opening and closing, cash handling, and loss prevention. Support the day-to-day running of Pantry by Madhappy alongside the Pantry Cafe Manager, keeping food and beverage, cleanliness, and service standards high. Drive the store’s clienteling program to build strong relationships and increase repeat customer visits. Handle customer needs quickly and professionally, leading by example on the floor. Manage inventory processes, including deliveries, stock counts, replenishment, and transfers. Keep merchandise displays and store presentation in line with visual and marketing guidelines. Share what customers ask for and what sells with the General Manager and HQ teams. The Qualifications 4+ years of retail experience, including 2+ years in a supervisory or assistant management role. Experience in a high-volume flagship or a premium fashion, streetwear, or lifestyle store. Experience in a Coffee or Food & Beverage environment is a plus. Proven track record of hitting sales goals and leading a team on the floor. Hands-on experience with scheduling, inventory, and store operations. Strong clienteling and customer service skills. Right to work in the UK. Passion for Madhappy’s mission and values, with a strong alignment with mental health advocacy. Flexible availability, including weekends and holidays. The Compensation Competitive salary and bonus

The Benefits Competitive benefits package

## About Madhappy

## Company Overview
- **One-liner**: Madhappy is an optimistic lifestyle clothing brand born in Los Angeles that uses apparel, events, and experimental retail spaces to promote mental health awareness.
- **Entity Type**: Private (venture-backed; raised $3.8M in total funding)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2017
- **Founders**: Peiman Raf, Noah Raf, Mason Spector, Joshua Sitt

## Core Business
- **Primary industry/industries**: Retail Apparel and Fashion / Lifestyle Brand
- **Target customers**: B2C – primarily Gen Z and Millennials seeking streetwear with a positive mission; community-focused consumers
- **Mission or purpose statement**: To spread optimism and improve mental health globally through products, experiences, and the Madhappy Foundation.

## Products & Services
- **Apparel & Accessories**: Hoodies, t-shirts, sweatpants, outerwear, denim, footwear, bags – seasonal collections and evergreen classics. Collaborations with Gap, PUMA, UGG, Hanes, and artists like Sasha December.
- **Pantry® (Café)**: In-store café concept launched alongside flagships in partnership with HOTEL DRUGS, Courage Bagels, and others. Locations in West Hollywood, New York (Mulberry St.), Tokyo, and Malibu.
- **Local Optimist Magazine**: Print magazine focused on mental health, wellness, and art.
- **Madhappy Podcast**: Weekly show featuring diverse guests discussing mental health and shared life experiences.
- **The Madhappy Foundation**: 501(c)(3) non-profit that dedicates 1% of proceeds to mental health research, awareness, and initiatives (e.g., Pediatric Psychiatric Fund at Vanderbilt).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding – $3.8M
- **Notable Investors/Partners**: LVMH Luxury Ventures (lead investor in 2019 venture round); also investors in seed round (2019). Partners include Gap, PUMA, UGG, Hanes, The JED Foundation, Project Healthy Minds, University of Pennsylvania Positive Psychology Center, Vanderbilt University Medical Center.
- **Growth Signals**: 
  - Opened 4 permanent flagships (West Hollywood, New York, Tokyo, Malibu) and multiple seasonal pop-ups.
  - Yearly LinkedIn headcount growth: +41.2% (currently ~69 employees).
  - Active job postings: 13 (as of recent data).
  - Strong social following (15,718 LinkedIn followers, +23.7% yearly).
  - Expanded into international markets (Tokyo flagship, Dover Street Market Ginza shop-in-shop).

## Competitive Advantages
- **Mental Health Mission**: Differentiated from typical apparel brands by embedding mental health advocacy into its core – via the Foundation, magazine, podcast, and in-store experiences.
- **Community & Retail Experience**: Each flagship is a localized “experimental retail space” often featuring a café, art installations, and events, creating a destination beyond transactional shopping.
- **Collaboration Network**: Partnerships with heritage brands (Gap, PUMA, UGG) and premium boutiques (Dover Street Market) signal credibility and reach.
- **Content Ecosystem**: Print magazine, podcast, and billboard campaigns keep the brand voice active year-round beyond merchandise.

## Strategic Focus
- Expand retail footprint globally (current focus on US and Japan).
- Deepen mental health impact through The Madhappy Foundation (e.g., developing a childhood anxiety screener with Vanderbilt).
- Continue limited-edition collaborations with major brands to drive buzz and reach new audiences.
- Scale direct-to-consumer e-commerce alongside brick-and-mortar.

## Why Work Here
- **Culture**: Brand built on optimism, positivity, and community. Emphasis on mental health awareness creates a mission-driven workplace.
- **Work Policy**: In-office (OnSite) – all employees work from physical offices (HQ in Los Angeles).
- **Perks**: Employee discounts, creative and collaborative environment in the fashion/lifestyle space.
- **Growth Stage**: Growing company (+41% headcount YoY) with opportunities to make a tangible impact as the brand scales.
- **Notable for Job Seekers**: Roles span design, marketing, operations, retail, and e-commerce; recent job posts include Office Manager, Senior Product Development Manager, Associate Graphic Designer, and store supervisors/associates.

## Sources
1. [madhappy.com](https://www.madhappy.com/pages/about)
2. [linkedin.com](https://linkedin.com/company/madhappy)
3. [builtin.com](https://builtin.com/company/madhappy)
4. [en.wikipedia.org](https://en.wikipedia.org/wiki/Madhappy)
5. [jobs.lever.co](https://jobs.lever.co/madhappy)

## Other roles at Madhappy

- [Madhappy Malibu Part-Time Store Associate](https://feeny.ai/job/madhappy-malibu-part-time-store-associate-madhappy-malibu-5dfr90v89m3e) — Malibu, CA
- [Madhappy South Coast Plaza Pantry Full-Time Cafe Lead](https://feeny.ai/job/madhappy-south-coast-plaza-pantry-full-time-cafe-lead-madhappy-costa-mesa-fgm92akcy9v0) — Costa Mesa, CA
- [Madhappy South Coast Plaza Pantry Part-Time Barista](https://feeny.ai/job/madhappy-south-coast-plaza-pantry-part-time-barista-madhappy-costa-mesa-512ecewvcp47) — Costa Mesa, CA
- [Madhappy South Coast Plaza Pantry Full-Time Shift Lead](https://feeny.ai/job/madhappy-south-coast-plaza-pantry-full-time-shift-lead-madhappy-costa-mesa-nny93dd5gpgf) — Costa Mesa, CA
- [Madhappy London General Manager](https://feeny.ai/job/madhappy-london-general-manager-madhappy-london-jkh0992grct0) — London, United Kingdom
- [Madhappy NYC Part-Time Stock Associate](https://feeny.ai/job/madhappy-nyc-part-time-stock-associate-madhappy-new-york-gjkygn4hx6k7) — New York, NY
- [Madhappy West Hollywood Pantry Part-Time Cafe Shift Lead](https://feeny.ai/job/madhappy-west-hollywood-pantry-part-time-cafe-shift-lead-madhappy-los-angeles-6tggrdv6qqcc) — Los Angeles, CA
- [Madhappy West Hollywood Full-Time Supervisor](https://feeny.ai/job/madhappy-west-hollywood-full-time-supervisor-madhappy-los-angeles-4vv19f7h9vda) — Los Angeles, CA
- [Madhappy South Coast Plaza Part-Time Seasonal Sales Associate](https://feeny.ai/job/madhappy-south-coast-plaza-part-time-seasonal-sales-associate-madhappy-costa-1q9negqc1q7x) — Costa Mesa, CA
- [Madhappy Malibu Pantry Full-Time Cafe Shift Lead](https://feeny.ai/job/madhappy-malibu-pantry-full-time-cafe-shift-lead-madhappy-malibu-d0sfxtthpqyf) — Malibu, CA