--- title: 'Madhappy West Hollywood Full-Time Supervisor at Madhappy' canonical: 'https://feeny.ai/job/madhappy-west-hollywood-full-time-supervisor-madhappy-los-angeles-4vv19f7h9vda' type: 'job' last_seen: '2026-10-21' --- # Madhappy West Hollywood Full-Time Supervisor at Madhappy - **Company:** Madhappy - **Location:** Los Angeles, CA - **Compensation:** $22–$24/hr - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-21 - **Apply:** https://jobs.lever.co/madhappy/6077d36c-43c5-47fa-984b-349febe501c0 ## Job description ## WEST HOLLYWOOD FULL-TIME SUPERVISOR Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. ## About the job We are looking to hire a full-time Retail Supervisor for Madhappy in West Hollywood, CA. The Store Supervisor is responsible for supporting the Store Manager in driving sales, managing daily operations, and leading the store team. This role will play a key part in developing the store’s clientele, ensuring operational excellence, and upholding Madhappy’s brand values. ## Key Responsibilities Sales & Business Development ●      Partner with the Store Manager to drive sales and meet or exceed store targets. ●      Actively engage with customers to build relationships, increase conversion, and drive client retention. ●      Support the execution of business strategies to optimize store performance and profitability. ●      Monitor and track key sales metrics, assisting in implementing strategies to improve results. Operations & Store Management ●      Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention. ●      Ensure the store maintains high standards of cleanliness, organization, and overall readiness. ●      Step into leadership responsibilities in the absence of the Store Manager. ## Team Leadership & Development ●      Lead by example, providing exceptional customer service and motivating the team to do the same. ●      Assist with onboarding, training, and coaching new hires to ensure strong performance and growth. ●      Provide ongoing support and feedback to team members to foster a positive and results-driven work environment. ●      Help ensure all staff members understand and align with Madhappy’s brand mission and values. Customer Experience & Clientele ●      Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused. ●      Support and drive the store’s clienteling program to build strong customer relationships. ●      Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty. ●      Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being. ## Qualifications ●      2+ years of retail experience, with at least 1 year in a leadership or supervisory role. ●      Strong sales acumen with a proven track record of meeting or exceeding goals. ●      Experience in clienteling and building long-term customer relationships. ●      Strong communication and leadership skills, with the ability to motivate and develop a team. ●      Ability to multitask and thrive in a fast-paced, dynamic environment. ●      Passion for Madhappy’s mission and a commitment to delivering a top-tier customer experience. ## Benefits ●      Up to 96 hours of PTO annually ●      Health, dental, and vision insurance ●      Retirement plans available ●      Monthly fitness and mental health stipends ●      Clothing allowance and welcome gift :) ●      Employee discount and early access to products ●      Monthly performance bonus ## About Madhappy Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation. ## About Local Optimist Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment. ## About The Madhappy Foundation The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement. Learn more here. ## About Madhappy ## Company Overview - **One-liner**: Madhappy is an optimistic lifestyle clothing brand born in Los Angeles that uses apparel, events, and experimental retail spaces to promote mental health awareness. - **Entity Type**: Private (venture-backed; raised $3.8M in total funding) - **Headquarters**: Los Angeles, California, United States - **Founded**: 2017 - **Founders**: Peiman Raf, Noah Raf, Mason Spector, Joshua Sitt ## Core Business - **Primary industry/industries**: Retail Apparel and Fashion / Lifestyle Brand - **Target customers**: B2C – primarily Gen Z and Millennials seeking streetwear with a positive mission; community-focused consumers - **Mission or purpose statement**: To spread optimism and improve mental health globally through products, experiences, and the Madhappy Foundation. ## Products & Services - **Apparel & Accessories**: Hoodies, t-shirts, sweatpants, outerwear, denim, footwear, bags – seasonal collections and evergreen classics. Collaborations with Gap, PUMA, UGG, Hanes, and artists like Sasha December. - **Pantry® (Café)**: In-store café concept launched alongside flagships in partnership with HOTEL DRUGS, Courage Bagels, and others. Locations in West Hollywood, New York (Mulberry St.), Tokyo, and Malibu. - **Local Optimist Magazine**: Print magazine focused on mental health, wellness, and art. - **Madhappy Podcast**: Weekly show featuring diverse guests discussing mental health and shared life experiences. - **The Madhappy Foundation**: 501(c)(3) non-profit that dedicates 1% of proceeds to mental health research, awareness, and initiatives (e.g., Pediatric Psychiatric Fund at Vanderbilt). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding – $3.8M - **Notable Investors/Partners**: LVMH Luxury Ventures (lead investor in 2019 venture round); also investors in seed round (2019). Partners include Gap, PUMA, UGG, Hanes, The JED Foundation, Project Healthy Minds, University of Pennsylvania Positive Psychology Center, Vanderbilt University Medical Center. - **Growth Signals**: - Opened 4 permanent flagships (West Hollywood, New York, Tokyo, Malibu) and multiple seasonal pop-ups. - Yearly LinkedIn headcount growth: +41.2% (currently ~69 employees). - Active job postings: 13 (as of recent data). - Strong social following (15,718 LinkedIn followers, +23.7% yearly). - Expanded into international markets (Tokyo flagship, Dover Street Market Ginza shop-in-shop). ## Competitive Advantages - **Mental Health Mission**: Differentiated from typical apparel brands by embedding mental health advocacy into its core – via the Foundation, magazine, podcast, and in-store experiences. - **Community & Retail Experience**: Each flagship is a localized “experimental retail space” often featuring a café, art installations, and events, creating a destination beyond transactional shopping. - **Collaboration Network**: Partnerships with heritage brands (Gap, PUMA, UGG) and premium boutiques (Dover Street Market) signal credibility and reach. - **Content Ecosystem**: Print magazine, podcast, and billboard campaigns keep the brand voice active year-round beyond merchandise. ## Strategic Focus - Expand retail footprint globally (current focus on US and Japan). - Deepen mental health impact through The Madhappy Foundation (e.g., developing a childhood anxiety screener with Vanderbilt). - Continue limited-edition collaborations with major brands to drive buzz and reach new audiences. - Scale direct-to-consumer e-commerce alongside brick-and-mortar. ## Why Work Here - **Culture**: Brand built on optimism, positivity, and community. Emphasis on mental health awareness creates a mission-driven workplace. - **Work Policy**: In-office (OnSite) – all employees work from physical offices (HQ in Los Angeles). - **Perks**: Employee discounts, creative and collaborative environment in the fashion/lifestyle space. - **Growth Stage**: Growing company (+41% headcount YoY) with opportunities to make a tangible impact as the brand scales. - **Notable for Job Seekers**: Roles span design, marketing, operations, retail, and e-commerce; recent job posts include Office Manager, Senior Product Development Manager, Associate Graphic Designer, and store supervisors/associates. ## Sources 1. [madhappy.com](https://www.madhappy.com/pages/about) 2. [linkedin.com](https://linkedin.com/company/madhappy) 3. [builtin.com](https://builtin.com/company/madhappy) 4. [en.wikipedia.org](https://en.wikipedia.org/wiki/Madhappy) 5. [jobs.lever.co](https://jobs.lever.co/madhappy) ## Other roles at Madhappy - [Madhappy South Coast Plaza Pantry Full-Time Cafe Lead](https://feeny.ai/job/madhappy-south-coast-plaza-pantry-full-time-cafe-lead-madhappy-costa-mesa-fgm92akcy9v0) — Costa Mesa, CA - [Madhappy South Coast Plaza Pantry Part-Time Barista](https://feeny.ai/job/madhappy-south-coast-plaza-pantry-part-time-barista-madhappy-costa-mesa-512ecewvcp47) — Costa Mesa, CA - [Madhappy South Coast Plaza Pantry Full-Time Shift Lead](https://feeny.ai/job/madhappy-south-coast-plaza-pantry-full-time-shift-lead-madhappy-costa-mesa-nny93dd5gpgf) — Costa Mesa, CA - [Madhappy London General Manager](https://feeny.ai/job/madhappy-london-general-manager-madhappy-london-jkh0992grct0) — London, United Kingdom - [Madhappy NYC Part-Time Stock Associate](https://feeny.ai/job/madhappy-nyc-part-time-stock-associate-madhappy-new-york-gjkygn4hx6k7) — New York, NY - [Madhappy West Hollywood Pantry Part-Time Cafe Shift Lead](https://feeny.ai/job/madhappy-west-hollywood-pantry-part-time-cafe-shift-lead-madhappy-los-angeles-6tggrdv6qqcc) — Los Angeles, CA - [Madhappy South Coast Plaza Part-Time Seasonal Sales Associate](https://feeny.ai/job/madhappy-south-coast-plaza-part-time-seasonal-sales-associate-madhappy-costa-1q9negqc1q7x) — Costa Mesa, CA - [Madhappy Malibu Pantry Full-Time Cafe Shift Lead](https://feeny.ai/job/madhappy-malibu-pantry-full-time-cafe-shift-lead-madhappy-malibu-d0sfxtthpqyf) — Malibu, CA - [Madhappy NYC Pantry Part-Time Barista](https://feeny.ai/job/madhappy-nyc-pantry-part-time-barista-madhappy-new-york-6dhdqw2yj1xh) — New York, NY - [Warehouse Lead](https://feeny.ai/job/warehouse-lead-madhappy-los-angeles-yeb4fjc2aa1b) — Los Angeles, CA