--- title: 'Maintenance Coordinator at Assist World' canonical: 'https://feeny.ai/job/maintenance-coordinator-assist-world-south-africa-mh3h3wszb1zb' type: 'job' last_seen: '2026-10-18' --- # Maintenance Coordinator at Assist World - **Company:** Assist World - **Location:** South Africa - **Work type:** remote - **Posted:** 2026-10-17 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/assist-world/ceec8ffb-ba41-4657-97c1-c09fab8245b6 ## Job description We are a staffing agency hiring on behalf of a residential property management company located in Seminole, Florida, serving the greater Tampa Bay area (including St. Petersburg, Clearwater, and Largo) We are looking for an experienced, highly organized, and communicative Maintenance Coordinator to manage and streamline property maintenance operations. This is a hands-on position for a proactive professional with practical experience in property management and maintenance coordination. You will serve as the primary point of contact between tenants, property managers, and vendors—ensuring maintenance issues and work orders are clearly communicated, efficiently scheduled, and cost-effectively resolved. You will take full ownership of the maintenance workflow, driving issue resolution, managing vendor relationships, and ensuring a seamless experience for both property owners and tenants. ## Key Responsibilities - Work Order Management: Receive, triage, and manage property maintenance requests and work orders from intake through to successful completion. - Tenant & Stakeholder Communication: Clearly explain work order details, timelines, expectations, and resolution steps to tenants with empathy, clarity, and professionalism. - AppFolio System Operations: Maintain real-time accurate logs, records, updates, and documentation within AppFolio. - Vendor Negotiation & Cost Control: Actively negotiate and push back on vendor pricing to ensure fair rates, accurate scopes of work, and high-quality deliverables. - Vendor Sourcing & Onboarding: Continuously explore, vet, and onboard new service providers and contractors to build a robust, competitive vendor network. - Scheduling & Dispatching: Coordinate access with tenants and schedule contractors/vendors for timely property visits and repairs. - Invoice & Quality Auditing: Review work completion reports, audit vendor invoices against original quotes, and approve for payment. ## Requirements The successful candidate will have: - AppFolio Expertise: Essential. Demonstrable hands-on experience using AppFolio for property management and maintenance operations. - Exceptional Communication: Outstanding verbal and written English communication skills, with the ability to handle delicate tenant conversations and firm vendor discussions. - Strong Negotiation Skills: Proven track record of negotiating pricing, reviewing job scopes, and holding vendors accountable. - Organizational Mastery: Superb attention to detail, strong multi-tasking capabilities, and the ability to manage high-volume daily requests efficiently. - Property Maintenance Knowledge: solid understanding of residential property maintenance issues, trade terminology, and standard repair timelines. - Problem-Solving Skills: Strong troubleshooting capabilities to assess issues accurately before dispatching vendors. This is not an entry-level role. We are looking for someone who has previously worked in property management coordination and can hit the ground running. Working Style You should be comfortable working independently and taking ownership of your workload in a fast-paced environment. We will provide clear operational guidelines, but you are expected to take initiative, resolve conflicts proactively, and drive tasks across the finish line without requiring constant step-by-step supervision. The right person will be: - Reliable, highly organized, and detail-oriented - A firm yet diplomatic communicator who is comfortable having tough conversations with tenants or vendors - Solution-focused with strong critical-thinking skills - Able to prioritize competing demands under pressure - Proactive in identifying cost-saving opportunities and discovering new vendor partners - Comfortable working independently in a remote environment Why Join Assist World? ## 100% REMOTE $50 birthday bonus $200 testimonial bonus ## NO TRACKER. NO PROBLEM Important Hiring Note / Eligibility: We are a remote-first team, but due to international payment regulations, we can only hire candidates who can receive payments via Wise (SA, UK, US & PH). Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location. Regrettably, we cannot proceed with applications from regions where Wise services are unavailable. ## About Assist World ## Company Overview - **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Las Vegas, Nevada, United States - **Founded**: 2022 - **Founders**: Cohen Chorabik (CEO & Co-Founder) ## Core Business - **Primary industry**: Staffing and Recruiting / Virtual Assistant Services - **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support. - **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring. ## Products & Services - **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research. - **Virtual Administrative Assistant**: General administrative support, data entry, and office management. - **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust). - **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication. - **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service). - **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total Funding — Not disclosed (appears bootstrapped) - **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity. - **Growth Signals**: - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026). - LinkedIn followers grew **122.2% year-over-year** to ~38,196. - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**. - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran). - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries. ## Competitive Advantages - **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts. - **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies. - **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment. - **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund). - **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage. ## Strategic Focus - **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand. - **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value. - **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility. - **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships. ## Why Work Here - **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent. - **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles. - **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally. - **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number." - **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours). - **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence. ## Sources 1. [assistworld.com](https://assistworld.com/) 2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world) 3. [assistworld.com/careers](https://assistworld.com/careers/) 4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld) 5. [tryremotely.com/company/assist-world](https://tryremotely.com/company/assist-world) ## Other roles at Assist World - [EDI & Reporting Coordinator](https://feeny.ai/job/edi-reporting-coordinator-assist-world-philippines-btbc9235707y) — Philippines - [Finance Support / Accounting Assistant](https://feeny.ai/job/finance-support-accounting-assistant-assist-world-philippines-hrm3sjwsexyq) — Philippines - [Logistics & Routing Coordinator](https://feeny.ai/job/logistics-routing-coordinator-assist-world-south-africa-93md6aj55m3k) — South Africa - [Collections Specialist / Accounts Receivable](https://feeny.ai/job/collections-specialist-accounts-receivable-assist-world-south-africa-ftmrfwhwycv0) — South Africa - [Virtual Executive Assistant - US-based telehealth](https://feeny.ai/job/virtual-executive-assistant-us-based-telehealth-assist-world-south-africa-xzzq2jyvttnm) — South Africa - [Virtual Executive Assistant](https://feeny.ai/job/virtual-executive-assistant-assist-world-philippines-464wnq8fskev) — Philippines - [Patient Experience & Operations Coordinator](https://feeny.ai/job/patient-experience-operations-coordinator-assist-world-south-africa-v72hddfzbp23) — South Africa - [General Manager (GM) - Elite sports medicine & human performance clinic](https://feeny.ai/job/general-manager-gm-elite-sports-medicine-human-performance-clinic-assist-world-5qwcync680f5) — South Africa - [Executive Assistant / Operations & Marketing Coordinator](https://feeny.ai/job/executive-assistant-operations-marketing-coordinator-assist-world-philippines-z2snfdrh184c) — Philippines - [Operations & Marketing Implementation Specialist (MedSpa Consulting)](https://feeny.ai/job/operations-marketing-implementation-specialist-medspa-consulting-assist-world-05rhrn3v1bd4) — South Africa