--- title: 'Maintenance Renewal Representative, ANZ at AvePoint' canonical: 'https://feeny.ai/job/maintenance-renewal-representative-anz-avepoint-manila-4pfecwqn44rk' type: 'job' last_seen: '2026-11-09' --- # Maintenance Renewal Representative, ANZ at AvePoint - **Company:** AvePoint - **Location:** Manila, Philippines - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-09 - **Apply:** https://www.avepoint.com/careers/job-detail?gh_jid=8348841 ## Job description What will you be doing? As a Maintenance Renewal Representative, your job is to ensure all current customers see the value in renewing their annual maintenance contracts, and that these contracts are renewed on time. This role requires a combination of selling, value proposition transfer to the customer, organizational skills and a high level of customer service. Your responsibilities will include: - Managing sales of existing customers - Ensuring timely renewals with existing customers - Tracking customer license status and identifying upcoming license requirements for renewal - Coordinating with sales executives on account management and potential opportunities - Coordinating with internal (legal, accounting) and external business teams - Diligence with forecasting and maintaining ongoing and upcoming sales - Following up with quoted customers until renewals are closed - Tracking cancellations and reasons for cancellations - Maintaining knowledge of current products and pricing appropriately, to closing sales - Identifying and transferring leads to sales departments OK, I’m interested… is this the job for me? To be successful in this role, you need to be a self-motivated, out-of-the-box thinker with the ability to understand what an existing customer needs and articulate how AvePoint can help. You are also a team player who thrives on working collaboratively with both internal and external teams. Other qualities you’ll need to be a fit for this role include: - Bachelor’s degree - 1-2 years of experience in a related role - Ability to understand and convey business issues and technical concepts - Outstanding written and verbal communication skills - Superior work ethic and a positive attitude - Sense of urgency in a high-volume work environment - Ability to work well independently and as a team player - Ability to work in a flexible environment and adaptive to change - Strong numerical and data skills, with the ability to understand quoting processes and accurately calculate pricing - Amenable to working ANZ time shift (7:00 AM – 4:00 PM) What’s in it for you? - HMO coverage from day 1 of employment (plus 2 free dependents) - Group life insurance (upon regularization) - Paid annual and sick leaves (convertible into cash) - Paid compassionate leave (5 days) - Employee Dedication Award (years of service) - Employee Referral Bonus Program - Promoting diversity and inclusion - Business Travel Opportunity (Top Performers) - Competitive compensation package, - Performance bonuses/incentives - Career growth & advancement opportunities AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drive our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities. ## #LI-SP1 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our [Privacy Notice](https://www.avepoint.com/company/privacy-notice). ## About AvePoint ## Company Overview - **One-liner**: AvePoint is a global leader in data security, governance, and resilience, providing a unified platform to help organizations protect, manage, and optimize their data across Microsoft, Google, Salesforce, and other collaboration environments in an AI-driven world. - **Entity Type**: Public (NASDAQ: AVPT) - **Headquarters**: Jersey City, New Jersey, United States - **Founded**: 2001 - **Founders**: The company was founded by a team of entrepreneurs; the journey began in a public library in Somerset, New Jersey. ## Core Business - Primary industry/industries: Enterprise SaaS (Data Security, Governance, and Resilience) - Target customers: B2B, heavily focused on Enterprise and Government (including highly regulated industries) - Mission or purpose statement: To enable organizations to confidently embrace the future of work by simplifying collaboration, securing data, and unlocking the potential of AI. Their platform, the AvePoint Confidence Platform, acts as the "Trust Layer" for modern data challenges. ## Products & Services - **[AvePoint Confidence Platform]**: A unified, cloud‑native SaaS platform that integrates data security, governance, and resilience. It addresses four core data challenges: 1. **Digital Sprawl**: Scalable backup and granular restore from a single platform. 2. **Legacy & Fragmented Data**: Full lifecycle management from creation to retirement, including discovery and cleanup of Redundant, Outdated, and Trivial (ROT) data. 3. **Overexposed Data**: Visibility and least-privilege access controls, automated policy reviews, and configuration drift remediation. 4. **Data Loss & Interruption**: Proactive security and compliance controls to mitigate reputational risk. - **Specialized Solutions**: The platform includes specific tools for Microsoft 365 Copilot analytics, workspace management (MyHub), and rapid cloud backup (Cloud Backup Express). - **Certifications & Compliance**: The platform is certified against major standards including ISO 27001:2022, ISO 27701:2019, ISO 27017:2015, SOC 2 Type II, FedRAMP (Moderate), IRAP (Australia), and CSA STAR. ## Market Standing - **Valuation/Market Cap**: (Not publicly available from search results, but as a NASDAQ-traded company, this fluctuates. Check Yahoo Finance or a similar service for current data.) - **Key Metric**: Annual Revenue (Public) OR Total Funding (Private): **Public Company** - refer to SEC filings (10-K/10-Q) for the most recent quarterly/annual revenues. - **Notable Investors/Partners**: Deeply embedded partnership with **Microsoft** (has won the Global Microsoft Partner of the Year Award six times). Other key ecosystem partners include Google and Salesforce. - **Growth Signals**: - Serves **28,000+ customers** in **100 countries**. - Over **3,000 employees** globally, with a strategically distributed workforce (two-thirds in APAC). - Expanded FedRAMP authorization to include three new products in 2024. - Launched an **AI Lab in Singapore** in 2024 to drive industry-focused innovation. - Hosted across **14 global data centers**. ## Competitive Advantages - **Deep Microsoft Ecosystem Integration**: AvePoint is a long-standing, premier partner of Microsoft with one of the largest SaaS userbases in the Microsoft 365 ecosystem. Their history dates back to providing backup for SharePoint 2001. - **Comprehensive "Trust Layer"**: They are one of the few vendors to unify data security, governance, and resilience (backup & recovery) into a single platform, meeting the needs of highly regulated industries and governments. - **Highest Security Standards**: Holds extensive, globally recognized security and compliance accreditations (FedRAMP, SOC 2, ISO 27701, IRAP), making them a trusted partner for the public sector and regulated industries. - **Global Infrastructure & Support**: A strategically distributed global workforce and 14 data centers support data sovereignty requirements worldwide. ## Strategic Focus - **AI-Ready Data Governance**: Centered on the idea that AI is only as good as the data it uses. AvePoint focuses on helping organizations prepare, secure, and govern their data for AI adoption (e.g., providing benchmarking and analytics for Microsoft 365 Copilot). - **Serving the Public Sector**: Actively expanding its FedRAMP authorized product portfolio to capture more government business in the US and other regulated regions. - **Continued Platform Expansion**: Adding new analytics, workspace management, and rapid backup solutions to broaden the scope of the Confidence Platform. ## Why Work Here - **Award-Winning Culture**: Recognized as an **Inc. Best Workplace** (back-to-back), a **Built In Best Place to Work (2024)**, and a **Great Place to Work** (93% of US employees say it's a great place to work vs. 57% at a typical US-based company). Also received awards in the Philippines, Australia, and from kununu (Top 2025 Company). - **Culture & Values**: The company describes its culture with five core values and leadership behaviors: - **Ownership and Accountability** ("We take full accountability, set high standards...") - **Teamwork** ("promoting global collaboration and taking pride in helping, sharing, mentoring...") - **Agility** ("quick, informed decision-making... a growth mindset") - **Visionary and Practical** ("bold ideas... turning them into groundbreaking realities") - **Inclusive and Empathetic** ("Diversity is at the core of our success... fostering inclusive collaboration") - **Growth Trajectory**: With over 3,000 employees and a history of rapid growth, there are significant opportunities to make an impact and "craft your career." - **Global & Remote-Flexible**: Opportunities are available across **North America, APAC, and EMEA** in cities like Jersey City, New York, London, Singapore, Sydney, and many more. They also have remote positions in Poland and other locations. - **Entrepreneurial Spirit**: The company encourages a "builder" mindset, where employees are empowered to "seize" opportunities and take ownership. ## Sources 1. [Avepoint.com - Company Site](https://www.avepoint.com/) 2. [Avepoint.com - History Page](https://www.avepoint.com/history) 3. [Avepoint.com - Careers Page](https://www.avepoint.com/careers) 4. [LinkedIn - AvePoint](https://www.linkedin.com/company/avepoint) 5. [Great Place to Work - AvePoint](https://www.greatplacetowork.com/en/certified-company/7048881) ## Other roles at AvePoint - [Principal Security Architect, Identity Resilience](https://feeny.ai/job/principal-security-architect-identity-resilience-avepoint-chicago-y6n1hvzfycth) — Chicago, IL - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-avepoint-los-angeles-pgfc0d8mxqh3) — Los Angeles, CA - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-avepoint-richmond-h3d7a8svqmd1) — Richmond, VA - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-avepoint-chicago-dpjwangxv666) — Chicago, IL - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-avepoint-jersey-city-q6fxjr4351k1) — Jersey City, NJ - [Regional Director, Enterprise Sales (West)](https://feeny.ai/job/regional-director-enterprise-sales-west-avepoint-los-angeles-g9zfgxrkhw0t) — Los Angeles, CA - [Senior Revenue Accountant](https://feeny.ai/job/senior-revenue-accountant-avepoint-manila-ndcj785fxb1b) — Manila, Philippines - [Revenue Accountant](https://feeny.ai/job/revenue-accountant-avepoint-manila-sgreb5hxdmch) — Manila, Philippines - [Maintenance Renewal Representative, ANZ](https://feeny.ai/job/maintenance-renewal-representative-anz-avepoint-cebu-3k7nj6cdhyr6) — Cebu, Philippines - [PeopleSoft Campaign Solutions Tech Lead](https://feeny.ai/job/peoplesoft-campaign-solutions-tech-lead-avepoint-cebu-4pazm02tm1ds) — Cebu, Philippines