---
title: 'Maintenance Services Manager at AirTrunk'
canonical: 'https://feeny.ai/job/maintenance-services-manager-airtrunk-sydney-xees80081f6z'
type: 'job'
last_seen: '2026-09-14'
---

# Maintenance Services Manager at AirTrunk

- **Company:** AirTrunk
- **Location:** Sydney, Australia
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/airtrunk/jobs/7986143003

## Job description

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

## Your Impact

As the Maintenance Services Manager (MSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team, making an impact in a number of ways:

- Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs
- Work as part of a multi-disciplinary team of managers, technicians and third party vendors to plan, manage and supervise maintenance activities, both planned and reactive, on a nominated site

## What You'll Do

The MSM is responsible for the day to day leadership of the team of technicians of the site, reporting and raising issues/tasks to the STSM and as required;

- Ensure site resources are efficiently and effectively managed inclusive of technical, non-technical aspects and 24/7 technical operational staff. Ensure services are continually provided and all leave is planned, coordinated and covered
- Supervise and manage the technical on-site team members to ensure optimal performance is being achieved
- Setting performance goals for the technician team, as well as the development, coaching, and counselling of the team members
- Handle, investigate and resolve complex technical issues and incidents which arise at the site
- Ensure alignment to site operating procedures (SOP, MOP, EOP) and any other documentation required by law, e.g. SWMS
- Prepare and maintain asset maintenance plans and tasks up to date with new equipment and revised maintenance or regulatory requirements
- Management of planned maintenance, repairs and upgrade, activities ensuring that all works have an appropriate supervision structure in place. This includes attendance outside of normal working hours at any time required.
- Prepare and or review all change management procedures, maintain up to date library of switching and isolation procedures. Identify and provide training to staff where required to ensure they are appropriately skilled for tasks performed on site.
- Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety
- Primary operational contact for vendors, secondary for customers and local point of escalation during emergency events and day-to-day operations
- Coordinate and prepare change requests using systems provided in accordance with customer change policies and service level expectations
- Attend and perform all critical switching, isolation of services at the site so that equipment is by-passed to allow maintenance to be performed. This includes attendance outside of normal working hours at any time required.
- Supervise operational metrics, data and analyse risks
- Conduct regular property inspections
- Take part in the 'on call' incident response roster

## What You'll Bring

- 5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, trades or related fields
- Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals
- Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services
- Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems
- Excellent collaborator with strong communication skills
- Exceptionally flexible, forward-thinking and motivated by change
- Effective customer management skills and meeting chair experience

The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.

The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.

Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.

Now’s your chance to Grow@Hyperscale.

**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**

## About AirTrunk

## Company Overview
- **One-liner**: AirTrunk is a hyperscale data centre specialist creating a platform for cloud, content and large enterprise customers across the Asia-Pacific & Middle East (APME) region.
- **Entity Type**: Private (backed by investors including Blackstone)
- **Headquarters**: Sydney, Australia
- **Founded**: 2015
- **Founders**: Robin Khuda (Founder & CEO)

## Core Business
- **Primary industry**: Hyperscale data centre development and operations
- **Target customers**: B2B – world’s largest cloud, content, and technology companies
- **Mission / purpose**: To scale and sustain the relentless growth of the region’s digital future by continuously redefining and delivering data centres that meet customer needs – sustainably.

## Products & Services
- **Hyperscale Data Centre Campuses**: End-to-end design, construction, and operation of large-scale data centres across APME. Delivered with industry-leading reliability, technology innovation, and energy/water efficiency at significantly lower build and operating cost.
- **Customer Solutions & Innovation**: Customised design, energy & climate solutions, product design, and site selection tailored for hyperscale customers.
- **Sustainability & Financing**: A$7 billion+ in sustainable financing; commitment to net zero emissions by 2030; dedicated social and environmental impact programs.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed as a private company; significant backing from Blackstone.
- **Key Metric**: Operates a growing platform of hyperscale data centres across Australia, Hong Kong, Japan, Malaysia, and Singapore, with total capacity expanding to 700MW+.
- **Notable Investors / Partners**: Blackstone (lead investor)
- **Growth Signals**: Rapid expansion since opening Australia’s first hyperscale data centres in 2017; now the largest and fastest growing data centre platform in Asia-Pacific & Japan (excl. China). Entry into new markets (Malaysia, Middle East) and ongoing expansion of existing campuses.

## Competitive Advantages
- **Hyperscale focus**: Pure-play hyperscale specialist with deep expertise in large-scale, energy-efficient data centre design and construction.
- **Cost leadership**: Proprietary designs and construction methodologies deliver significantly lower build and operating costs than competitors.
- **Sustainability**: First-mover on large-scale renewable energy procurement and net-zero targets, a key differentiator for ESG-conscious customers.
- **Customer relationships**: Trusted partner of the world’s most transformational technology companies, with a strong track record of on-time, on-spec delivery.

## Strategic Focus
- **Scale & sustainability**: Continue rapid geographic expansion across APME while achieving net zero emissions by 2030.
- **AI-driven growth**: Enable the region’s digital future accelerated by artificial intelligence, requiring increased data centre capacity.
- **Operational excellence**: Maintain industry-leading reliability, energy efficiency, and innovation across the full data centre lifecycle.

## Why Work Here
- **Culture & recognition**: Certified Great Place to Work® in Australia, Singapore, and Japan. Ranked top 10 in Australia’s Best Workplaces™ and recognised as one of Australia’s 2025 Best Workplaces™ in Technology.
- **Employee promise – “Grow@Hyperscale”**: Fast-track career growth, high-impact projects, and a chance to work with the largest technology companies in the world.
- **Benefits**: 26 weeks paid parental leave (primary caregiver), 6 weeks (secondary); Employee Assistance Program; AirFit wellness resources; Recharge Days (additional leave); weekly lunches, monthly social events, annual global get-together (AirTrunk Connect); 3 days paid volunteering leave per year; dedicated learning & development programs.
- **Flexibility**: Collaborative workplaces designed for best work with flexibility when needed (likely hybrid/flexible model).
- **Diversity & Inclusion**: Inclusive hiring practices (inclusive language in job ads, diverse interview panels, Work180 endorsement), Employee Resource Groups, and a DEI strategy focused on gender, race/ethnicity, and generational representation.
- **Locations**: Offices and data centres in Sydney, Melbourne, Singapore, Hong Kong, Johor Bahru (Malaysia), Tokyo, and Osaka.

## Sources
1. [AirTrunk About Page](https://airtrunk.com/about-airtrunk/)
2. [AirTrunk Homepage](https://airtrunk.com/)
3. [AirTrunk Careers](https://airtrunk.com/careers/)
4. [AirTrunk Candidate Guide 2025 (PDF)](https://airtrunk.com/wp-content/uploads/2025/05/AirTrunk-Candidate-Guide-2025.pdf)

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