---
title: 'Managed Services Engineer at RISE'
canonical: 'https://feeny.ai/job/managed-services-engineer-rise-cebu-city-6x985r7jj7sg'
type: 'job'
last_seen: '2026-11-08'
---

# Managed Services Engineer at RISE

- **Company:** RISE
- **Location:** Cebu City, Philippines / Makati, Philippines
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.lever.co/rise/58a20509-9872-436a-9562-a2a4c529a384

## Job description

RISE is building a Managed Services practice that delivers fully managed network security and connectivity to business customers, and the Senior Managed Services Engineer is its founding engineer. The role delivers, operates, and improves the managed services portfolio, starting with managed firewall and expanding into managed SD-WAN and broader security services. Working within Network Operations, the Senior Managed Services Engineer serves as the senior escalation point for managed services customers and partners with the Network Design team to turn new offers into products. The role also shapes the operating model, tooling, and documentation RISE uses to deliver managed services at scale

Duties and responsibilities:

- Manage the full lifecycle of customer-deployed firewalls, covering provisioning, policy configuration, firmware, high availability, licensing, backup, and health monitoring
- Operate centralised multi-tenant management platforms, keeping each managed customer’s configuration and policies segmented
- Tune customer security posture across firewall policy, intrusion prevention, antivirus, web filtering, application control, and SSL inspection
- Design, deploy, optimise, and troubleshoot SD-WAN solutions for business customers, including VPN topologies, application-aware path selection, and multi-transport underlays
- Plan and execute customer onboarding, network migrations, and configuration changes within agreed change windows
- Serve as the escalation point for managed services customers and deliver root-cause analysis and post-incident reports to customer IT teams
- Support the Network Design team in scoping, lab-testing, and productising new managed service offerings, including test plans, acceptance criteria, and input to high- and low-level designs
- Author and maintain configuration templates, runbooks, standard operating procedures, and customer service designs
- Automate repeatable managed services tasks using vendor APIs, scripting, and orchestration tools
- Train the Network Operations team on managed services procedures and progressively transfer routine operational tasks to them
- Contribute to SLA reporting, customer service reviews, capacity planning, and change advisory processes for the managed services portfolio
- Lead the Network Operations team’s data privacy and security process for handling customer and internal network data in line with RISE policy and data protection regulations

Qualifications:

- 5+ years of hands-on experience in network security engineering, including at least 2 years in a managed services, MSSP, or service-provider environment
- Production experience administering FortiGate firewalls (FortiOS), including next-generation firewall security features
- Experience deploying and operating multi-site SD-WAN on any major vendor platform, including site-to-site and remote-access VPN and tunnelling protocols such as IPsec
- Experience with centralised firewall management and logging/analytics platforms
- Advanced knowledge of IP routing and switching, including BGP, OSPF, routing policy, VLANs, QoS, and high-availability protocols
- Working knowledge of ITIL-aligned incident, change, and problem management under customer SLAs
- Proficiency with command-line administration of network devices and Linux systems.

Working conditions:

- Will be based in the RISE Manila office
- Travel may be required to other locations or customer sites depending on Company needs
- Overtime may be required
- Shift schedule as determined by the immediate lead
- On-call duties may apply
- May be required to work nights
- May be required to work on weekends

## About RISE

## Company Overview
- **One-liner**: Rise is a global payroll, compliance, and contractor management platform that enables companies to hire, onboard, and pay distributed teams in 190+ countries using both fiat and cryptocurrency.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States (with an office in Beachwood, Ohio)
- **Founded**: 2019
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Financial Services / Global Payroll SaaS / HR Tech
- **Target Customers**: B2B; Finance & Ops, Legal & Compliance, HR & People teams; DAOs and Web3-native companies; traditional enterprises hiring globally
- **Mission/Purpose**: Streamline international workforce payments with automated compliance, tax documentation, and flexible payout options, bridging the gap between traditional finance and crypto-native teams.

## Products & Services
- **Global Contractor Pay**: Onboard, manage, and pay independent contractors in 190+ countries with automated compliance checks, tax documentation, and flexible scheduling.
- **Employer of Record (EOR)**: Hire full-time employees abroad without a local entity; handles compliant employment agreements, benefits (healthcare, crypto-friendly 401(k)), and tax/legal documentation.
- **Direct Payroll**: U.S. employee payroll processing with automated tax filings and compliance; allows salary withdrawal in local currency and stablecoins.
- **Agent of Record (AOR)**: Shields businesses from contractor misclassification risk; handles onboarding, payments, and compliance for independent contractors globally.
- **Rise ID**: On-chain, portable professional identity verification with KYC/KYB/AML checks, providing reusable verification across engagements.
- **Rise Earn**: Lets companies and contractors earn yield on idle USDC balances, powered by Aave on Arbitrum.
- **Hybrid Payroll**: Funding options from bank accounts or crypto wallets; workers can withdraw in 90+ local currencies, stablecoins, or 100+ cryptocurrencies.
- **International Health & Travel Insurance**: Benefits package for contractors via a global partner network.

## Market Standing
- **Total Funding**: $10.1M (USD)
    - **Series A (Nov 2024)**: $6.3M led by Polymorphic Capital and Draper Associates (6 investors)
    - **Seed Round (Apr 2023)**: $3.8M led by Polymorphic Capital and Ryze Labs (16 investors)
- **Key Metric**: Processed over **$1.5 billion** in total payroll volume.
- **Headcount**: 47 employees (+41.7% YoY), distributed across 9 countries (United States, Brazil, United Kingdom, Mexico, Colombia, and others).
- **Notable Investors/Partners**: Polymorphic Capital, Draper Associates, Ryze Labs.
- **Growth Signals**: SOC 2 Type II certified; registered as a Money Service Business (FinCEN); integration with Gnosis Safe, Coinbase, MetaMask; strong 30,830 LinkedIn followers (+21.6% YoY).

## Competitive Advantages
- **Crypto-Native & Fiat Flexibility**: Only platform offering truly hybrid payroll—fund via bank account or on-chain treasury; workers choose fiat or 100+ cryptocurrencies.
- **Unified Compliance**: Covers EOR, AOR, and contractor management under one roof, reducing the need for multiple vendors.
- **On-Chain Identity**: Rise ID provides portable, reusable KYC/AML, eliminating redundant onboarding for workers across multiple engagements.
- **Regulatory Maturity**: SOC 2 Type II, GDPR compliant, registered Money Service Business—a high bar of trust for both traditional and crypto clients.
- **Broad Global Coverage**: 190+ countries for contractor and EOR support with local legal compliance.

## Strategic Focus
- **Growth Priorities**: Scaling the financial ramp and Rise ID product lines; expanding enterprise partnerships in both Web3 and traditional global hiring markets; deepening integrations with major chains and wallets.
- **Product Direction**: Continuing to build "Rise Financial Ramp" to bridge fiat and crypto liquidity for payroll, and advancing on-chain identity infrastructure.
- **Regulatory Expansion**: Maintaining and extending licensing (Money Service Business) to support compliance-heavy customers globally.

## Why Work Here
- **Culture & Ratings**: Employees rate the company 4.8/5.0 (3 reviews on LinkedIn). Work-life balance: 4.8, Compensation: 4.5, Culture: 4.5, Career: 4.8.
- **Work Policy**: Hybrid workspace—employees engage in a combination of remote and on-site work (typical time on-site not specified). Team is distributed across 9 countries.
- **Engineering Culture**: Deeply technical team working on blockchain, stablecoins, DeFi integrations (Aave, Arbitrum), and on-chain identity systems in a fintech context.
- **Perks**: Offers international health and travel insurance for contractors; flexible payment schedules; crypto-friendly benefits (e.g., 401(k) in crypto).
- **Current Openings** (as of Sep 2026): Senior Personalreferent/International HR Advisor, Partner Manager - Strategic Partnerships, and a Product Director - Blockchain & Crypto.
- **Impact**: Engineers and product people work on infrastructure that moves real money ($1.5B processed) and navigates cutting-edge regulatory and technical frontiers.

## Sources
1. [riseworks.io](https://www.riseworks.io/) – Official website with full product details
2. [linkedin.com](https://www.linkedin.com/company/riseworks) – LinkedIn company page
3. [builtin.com](https://builtin.com/company/rise-works-inc) – Built In profile
4. [riseworks.io/careers](https://www.riseworks.io/careers) – Careers page
5. [riseworks.io/careers/product-director-blockchain-crypto](https://www.riseworks.io/careers/product-director-blockchain-crypto) – Job posting for Product Director

## Other roles at RISE

- [Finance Manager](https://feeny.ai/job/finance-manager-rise-cebu-city-g1zmy0n7r1w1) — Cebu City, Philippines
- [Sr. Business Admin Specialist](https://feeny.ai/job/sr-business-admin-specialist-rise-cebu-city-xvkhm4ef3fpf) — Cebu City, Philippines
- [Business Admin Specialist](https://feeny.ai/job/business-admin-specialist-rise-makati-m4mkp3nw64c1) — Makati, Philippines
- [Channel Partner Manager](https://feeny.ai/job/channel-partner-manager-rise-cebu-city-eq05rdaerf8w) — Cebu City, Philippines
- [Relationship Manager](https://feeny.ai/job/relationship-manager-rise-cebu-city-cs16sxsesp82) — Cebu City, Philippines
- [Head of Procurement](https://feeny.ai/job/head-of-procurement-rise-makati-0fa2r1dazbqa) — Makati, Philippines
- [Key Account Manager](https://feeny.ai/job/key-account-manager-rise-cebu-city-a51yc8qw61rj) — Cebu City, Philippines
- [Key Account Manager](https://feeny.ai/job/key-account-manager-rise-makati-x5c69np9t436) — Makati, Philippines
- [Warehouse Assistant](https://feeny.ai/job/warehouse-assistant-rise-davao-city-skpmgyy86w4w) — Davao City, Philippines
- [Pre-Sales Engineer](https://feeny.ai/job/pre-sales-engineer-rise-cebu-city-9swd7c4ek5nc) — Cebu City, Philippines