---
title: 'Manager, Account Management - LOB at Flexport'
canonical: 'https://feeny.ai/job/manager-account-management-lob-flexport-shenzhen-gnmvj2e5h92m'
type: 'job'
last_seen: '2026-11-11'
---

# Manager, Account Management - LOB at Flexport

- **Company:** Flexport
- **Location:** Shenzhen, China
- **Posted:** 2026-11-11
- **Last confirmed live:** 2026-11-11
- **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8370385

## Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

We are looking for a highly adaptable, hands-on, and entrepreneurial individual to join our CHINA team. As part of the Account Management team, your mission will be to proactively strengthen our client relationships by developing and implementing solutions for their critical supply chain challenges. This is a unique opportunity to help expand our business in Asia. You will support the growth of our market share with existing clients and help identify new targets in CHINA.

You will:

- Develop and launch innovative solutions tailored to the needs of our largest and most complex global freight forwarding clients.
- Accelerate the growth of all services within the Flexport portfolio, including Air, Ocean, Trade Advisory, Customs, and Fulfillment.
- Collaborate with destination teams in the US and Europe to identify expansion opportunities with existing accounts, increasing Flexport’s market share.
- Work cross-functionally with Supply Chain Operations, Procurement, Account Solutions, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams to develop and execute client strategies that maximize outcomes.
- Establish and maintain relationships with executive-level customer contacts and key stakeholders at some of the world’s largest brands.
- Stay informed about the latest industry and supply chain developments to proactively educate and support your clients through change.

You should have:

- Bachelor / master degree
- Minimum 8 years working experiences
- An entrepreneurial mindset with a proven history of delivering innovation and driving results.
- Skilled in navigating complex global team structures to achieve desirable outcomes.
- Experienced in building and leveraging global client relationships to expand business partnerships.
- Passionate about team success, with the ability to inspire and motivate.
- Adopts a hands-on, results-oriented approach, and is both accessible and approachable.
- A strategic thinker and disciplined planner, capable of operationalizing strategic plans and maintaining organization.
- Excellent communication and presentation skills across all channels.
- Exceptional at negotiation and problem-solving.
- Aware of global business cultural differences, adapting style and approach accordingly.
- Highly collaborative, with a history of building strong internal and external relationships.
- Upholds high integrity and ethics, aligning with Flexport’s values.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information.

## About Flexport

## Company Overview
- **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door.
- **Entity Type**: Private (Series E)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2013
- **Founders**: Ryan Petersen

## Core Business
- **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding
- **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries
- **Mission or purpose statement**: "To make global trade so easy there will be more of it."

## Products & Services
- **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management.
- **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class.
- **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies.
- **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs.
- **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries
- **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources)
- **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide

## Competitive Advantages
- **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations.
- **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments.
- **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class.
- **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity.
- **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models.

## Strategic Focus
- **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations.
- **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend).
- **Global expansion**: Operating across continents and time zones, with offices in multiple global locations.
- **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders.

## Why Work Here
- **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor.
- **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages.
- **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure.
- **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work.
- **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options.
- **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world."

## Sources
1. [flexport.com](https://www.flexport.com/company/careers/)
2. [flexport.com](https://www.flexport.com/)
3. [flexport.com](https://www.flexport.com/company/about-us/)
4. [flexport.com](https://www.flexport.com/careers/jobs/)
5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1)

## Other roles at Flexport

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- [Air Pricing Associate](https://feeny.ai/job/air-pricing-associate-flexport-paris-drg5t0d90yyx) — Paris, France
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- [Global Operations Associate, Ocean](https://feeny.ai/job/global-operations-associate-ocean-flexport-milan-pewjhcv4xtt7) — Milan, Italy
- [Airfreight Manager Mexico](https://feeny.ai/job/airfreight-manager-mexico-flexport-mexico-city-sadmt71wfe78) — Mexico City, Mexico
- [Rotational Development Program](https://feeny.ai/job/rotational-development-program-flexport-atlanta-fh2bww6xhren) — Atlanta, GA / Dallas, TX