---
title: 'Manager, Account Services at WPP Media'
canonical: 'https://feeny.ai/job/manager-account-services-wpp-media-new-york-qbetx7y5ddmq'
type: 'job'
last_seen: '2026-10-15'
---

# Manager, Account Services at WPP Media

- **Company:** WPP Media
- **Location:** New York, NY
- **Compensation:** $60k–$140k
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/wppmedia/jobs/5189390008

## Job description

## About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

## Role Summary & Impact

As a Manager within Account Services at WPP Media, you will lead day-to-day client and agency relationships while overseeing the delivery of programmatic media strategies and campaigns. You will combine hands-on programmatic knowledge, client-facing communication, operational oversight, and team development to ensure campaigns meet performance goals and strengthen client relationships.

You will guide and develop junior team members, lead client status meetings and strategic conversations, and partner across programmatic, planning, investment, analytics, finance, data, and retail media teams.

## Key Responsibilities

- Serve as a senior day-to-day relationship manager for agency and client partners.
- Lead client status meetings, campaign discussions, and strategic presentations.
- Translate client objectives into clear programmatic strategies and actionable recommendations.
- Oversee campaign setup and execution across trading, financial, targeting, measurement, and analytics workflows.
- Monitor performance against KPIs, pacing, optimization goals, budget delivery, and profitability.
- Identify campaign trends, efficiencies, and opportunities to improve performance or expand investment.
- Apply knowledge of DSPs, verification partners, data providers, and retail media platforms to campaign strategy.
- Partner with internal teams to ensure accurate tagging, tracking, reporting, and campaign measurement.
- Act as an escalation point for account, client, and campaign-related issues.
- Provide day-to-day guidance, training, and development to Senior Associate and Associate-level team members.
- Delegate work effectively, balance team priorities, and maintain clear accountability across deliverables.
- Support the development of programmatic and consumer packaged goods best practices as the team and practice continue to grow.
- Educate clients and agency partners on programmatic capabilities, emerging opportunities, and relevant marketplace developments.
- Identify opportunities to grow existing relationships through new channels, audiences, data solutions, and test-and-learn initiatives.

## Skills & Experience

- Bachelor’s degree or equivalent professional experience.
- 3+ years of relevant experience in programmatic media, digital advertising, account services, or a related discipline.
- Programmatic agency experience is strongly preferred.
- Prior experience managing day-to-day client relationships, presenting recommendations, and leading status meetings.
- Working knowledge of one or more DSPs, such as The Trade Desk, DV360, or Amazon DSP.
- Understanding of programmatic campaign execution, optimization, reporting, and measurement.
- Familiarity with CM360 tagging and tracking processes.
- Exposure to verification partners such as DoubleVerify or Integral Ad Science.
- Understanding of audience data providers and how data can be applied to media buying and targeting strategies.
- Retail media or commerce experience, including exposure to platforms such as Amazon or Walmart, is a plus.
- Experience training, mentoring, or providing day-to-day guidance to junior team members.
- Strong organizational and project-management skills with the ability to manage multiple timelines, accounts, and stakeholder relationships.
- Proficiency in Microsoft Excel and the ability to interpret campaign reports and performance data.
- Exceptional written and verbal communication skills, including the ability to translate complex programmatic concepts for different audiences.
- Curiosity and a demonstrated commitment to independent learning and continued professional development.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment.That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://mybenefits.wpp.com/public/welcome for more details.

US Pay Range $60,000—$140,000 USD

Please read our [Privacy Notice](https://www.wppmedia.com/pages/privacy-policy#:~:text=WPP%20Media%20Privacy%20Notice%20for%20Recruitment) for more information on how we process the information you provide.

## About WPP Media

## Company Overview
- **One-liner**: WPP Media is WPP's global media collective that combines AI, data, and creative to deliver intelligent growth for the world's leading brands.
- **Entity Type**: Division of Public Company (WPP plc – LSE: WPP, NYSE: WPP)
- **Headquarters**: New York, United States
- **Founded**: Not publicly available (parent WPP plc founded 1971; WPP Media formed as a unified media collective in recent years)
- **CEO**: Brian Lesser (CEO, WPP Media)

## Core Business
- **Industry**: Advertising Services, Media Planning & Buying, Marketing Technology
- **Target Customers**: B2B and B2C enterprise brands across all sectors; global clients include major Fortune 500 companies
- **Mission or Purpose Statement**: "Intelligent growth for the AI era" – helping brands harness data, AI, and media to drive measurable outcomes.

## Products & Services
- **Open Media Studio (OMS)**: An end-to-end media delivery platform integrated with WPP Open, enabling scaled creative, production, data, commerce, and personalized media execution. (SaaS/Platform)
- **Open Intelligence**: An AI-enabled data solution that unifies fragmented data across ecosystems into predictive marketing intelligence, supporting privacy-first activation. (Data & Analytics Platform)
- **Data and Technology Consulting**: Consulting services for data strategy, technology architecture, advanced analytics, audience insight, cloud integration, and platform adoption. (Service)
- **Media Management & Delivery**: Expert activation, smart investment, strategic partnerships, and proprietary media solutions powered by AI and advanced analytics for personalized advertising at global scale. (Service)
- **Service and Strategy**: Dedicated teams offering deep sector expertise, creative strategy, and business outcomes aligned with client goals. (Service)

## Market Standing
- **Valuation/Market Cap**: Not disclosed separately (parent WPP plc market cap approx. £8 billion as of July 2025)
- **Key Metric**: $65 billion in managed media annually (from wppmedia.com)
- **Notable Investors/Partners**: WPP is publicly traded; works with hundreds of global brands including many Fortune 500 companies. Key technology partners include major cloud and AI providers.
- **Growth Signals**:
  - 40,000+ media experts worldwide
  - 160 offices across 80+ markets
  - 1,600+ active job postings (LinkedIn, July 2025) with +8.7% monthly job growth
  - Strong investment in AI-first capabilities and privacy-forward data unification

## Competitive Advantages
- **Scale**: One of the largest media buying organizations globally, managing $65B in media.
- **AI Integration**: End-to-end platform (OMS + Open Intelligence) deeply embedded with AI for predictive analytics, automation, and personalization.
- **Integrated Ecosystem**: Unique ability to unify media, data, creative, production, and commerce under one roof.
- **Global Reach**: 40k+ experts in 80+ markets providing local insights with global execution.
- **WPP Network**: Access to 100,000+ experts across WPP's integrated agency network.

## Strategic Focus
- **AI-Driven Growth**: Embedding AI across all capabilities to deliver smarter, faster, more measurable outcomes.
- **Privacy-First Data Unification**: Building Open Intelligence as a secure, cross-ecosystem data platform that respects consumer privacy.
- **Talent Development**: Investing in AI-enabled learning frameworks and internal mobility to future-proof skills.
- **Sustainability & Inclusion**: Part of WPP's broader commitment to building better futures for people, planet, clients, and communities.

## Why Work Here
- **Culture**: Described as open, optimistic, and extraordinary – with emphasis on collaboration, innovation, and challenging the status quo.
- **Growth**: AI-enabled learning framework, cross-team mobility across WPP’s global network of 100k+ experts.
- **Work Environment**: Hybrid/office-based roles across 160 offices; global opportunities in 80+ markets.
- **Perks**: Competitive compensation, performance-based rewards, access to cutting-edge AI tools, and work with leading global brands.
- **Team**: Join a collective of 40k+ media experts, data scientists, technologists, and creatives.

## Sources
1. [wppmedia.com](https://www.wppmedia.com/)
2. [WPP Media Company Info](https://www.wppmedia.com/company-info)
3. [WPP Media Careers](https://www.wppmedia.com/careers)
4. [WPP Media – What We Do](https://www.wppmedia.com/what-we-do)
5. [WPP Media LinkedIn](https://www.linkedin.com/company/wpp-media)
6. [WPP Media Greenhouse Careers](https://job-boards.greenhouse.io/wppmedia)

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