---
title: 'Manager, Agent Strategy Team at Assort Health'
canonical: 'https://feeny.ai/job/manager-agent-strategy-team-assort-health-san-francisco-ff50ymf0re3z'
type: 'job'
last_seen: '2026-10-15'
---

# Manager, Agent Strategy Team at Assort Health

- **Company:** Assort Health
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/assorthealth/b3275e0a-d0a8-4914-acc5-25bb513257cf

## Job description

Building Healthcare That Remembers Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to. At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 285 million patient interactions, 62,000 care protocols, 1.6 million decision pathways. We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent [$120 million Series C](https://www.assorthealth.com/blog/assort-health-raises-120-million-series-c-to-scale-largest-deployment-of-ai-agents-for-the-patient-journey) at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list! Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

## About the Role

As Manager, Agent Strategy Team at Assort Health, you’ll build and lead the team behind some of our largest, most complex healthcare partnerships. You’ll develop talented strategists, shape how we serve health systems, and turn AI adoption into measurable improvements in patient access. Most of your time will focus on leading the team, alongside a small portfolio of strategic accounts.

## What You'll Do

- Hire, coach, and develop Agent Strategy Managers with clear expectations for performance.
- Own team-level adoption, retention, and expansion results, helping health systems realize the full value of Assort.
- Shape account assignments, capacity, and coverage around each health system’s complexity, risks, and opportunities.
- Coach your team on executive engagement and lead high-stakes conversations with clinical, operational, and technology leaders.
- Use portfolio data to improve patient access outcomes, demonstrate ROI, and identify growth opportunities.
- Build playbooks and operating practices that help the team deliver consistently as Assort grows.
- Partner with Implementation, Sales, Product, and Engineering to resolve customer challenges and inform health-system priorities.

## What You Bring

- Deep healthcare or health-tech experience supporting health systems, academic medical centers, or complex multi-site provider organizations.
- 5–8+ years of relevant customer-facing experience, including 2+ years managing teams.
- A track record of hiring and developing teams that deliver measurable retention and expansion results.
- Experience helping healthcare customers adopt AI or automation and translate adoption into operational value.
- Familiarity with EHR integrations such as Epic, athenahealth, or eClinicalWorks, and their impact on healthcare workflows.
- Experience working in a startup, building processes, and navigating changing priorities.
- The credibility to earn trust across executive, clinical, operational, and IT stakeholders and guide difficult conversations.
- Strong analytical and product judgment, including setting targets, diagnosing portfolio risk, and communicating customer ROI.

## Nice to Have

- Experience scaling a customer-facing function through rapid growth.
- Experience leading geographically distributed teams.
- Experience developing future team leads or managers.

## Benefits & Perks for Assorties

- 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
- 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
- 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
- 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
- 🏖 Flexible PTO – We trust you to take the time you need to recharge and come back ready to crush it.
- 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
- 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
- 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
- 👵 401(k) – Build your retirement savings.

## How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!

Please note: the Assort Health Talent Team will only email you from an [assorthealth.com](http://assorthealth.com) email address.

## About Assort Health

## Company Overview
- **One-liner**: Assort Health builds an AI-powered voice agent platform that automates the entire patient journey—from scheduling and intake to referrals and billing—for healthcare providers.
- **Entity Type**: Private (Series C, valuation $1.2B as of June 2026)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Jeffery L. (Founder & Co-CEO); additional co-founders not publicly named

## Core Business
- **Primary industry**: Healthcare technology (AI agents for patient access and engagement)
- **Target customers**: B2B – hospitals, multi-specialty clinics, and private practices (orthopedics, dermatology, optometry, and 20+ other specialties)
- **Mission**: “To make exceptional healthcare accessible anytime, anywhere, for anyone.”

## Products & Services
- **Assort AI Voice Agent**: Omnichannel (voice, text, web) AI agent that handles scheduling, intake, triage, referrals, billing, medication refills, lab requests, and care gap closure. Integrates deeply with EHR/PMS systems (e.g., Athenahealth). Trained on 190M+ patient interactions.
- **Assort Activate**: Outbound AI agent for proactive patient outreach—fills care gaps, reschedules appointments, accelerates referrals. Deployed across 1,000+ providers.

## Market Standing
- **Valuation / Market Cap**: $1.2 billion (Series C, June 2026)
- **Key Metric – Total Funding**: $222 million raised (including $120M Series C led by Menlo Ventures)
- **Notable Investors/Partners**: Menlo Ventures (lead), Lightspeed Venture Partners, Felicis, First Round Capital, Chemistry, Joe Montana, Tau Ventures, Quiet Capital
- **Growth Signals**:
  - 20× revenue growth in 2025
  - 434% employee headcount growth (YoY, to 122 people)
  - 190M+ patient interactions managed; average hold time reduced from 11 minutes to 1 minute
  - 98%+ resolution rate and 99% scheduling accuracy
  - 4.3/5 patient satisfaction (over 344K reviews)
  - Named to CB Insights 100 Most Innovative AI Startups 2026

## Competitive Advantages
- **Deepest healthcare-specific dataset**: 190M+ interactions across 20+ specialties, enabling AI that handles complex provider protocols and insurance workflows out of the box.
- **Integration breadth**: 15+ platform integrations including the industry’s most robust Athenahealth integration; also works with Epic, NextGen, and other EHRs.
- **Proven ROI**: Practices see 115% revenue lift per 100 providers, 5% increase in appointment volume, 89% reduction in hold times, and 200% labor capacity.
- **Patient experience focus**: Personalized, context-aware conversations that make patients feel “seen” across every interaction.

## Strategic Focus
- **Scale deployment of AI agents across the full patient journey**: Expand from inbound scheduling to outbound activation (Activate), referrals, payments, and care gap closure.
- **Deepen specialty-specific capabilities**: The platform is purpose-built for specialties rather than general-purpose, aiming to capture more of the $300B patient access market.
- **Grow enterprise footprint**: With 1,000+ providers already using Activate, the company is targeting large health systems and multi-site provider groups.
- **Talent acquisition**: Rapidly hiring across engineering, AI, product, sales, and customer success (51 active job postings as of June 2026).

## Why Work Here
- **Culture & mission**: Employees describe a strong mission-driven environment (“healthcare that remembers”) with a 4.5/5 employer rating on LinkedIn (13 reviews). Culture score 4.4/5, career growth 4.4/5.
- **Work environment**: Headquarters in San Francisco (880 Harrison St, Suite 203). Remote/hybrid policy not explicitly stated, but operations span 6 countries (US, Canada, Japan, India, Brazil, Philippines), suggesting flexibility.
- **Engineering & AI focus**: 27% of employees are in technical roles. The company uses cutting-edge LLMs and speech AI, offering engineers a chance to work on real-world healthcare impact at massive scale.
- **Perks & trajectory**: Hyper-growth (434% headcount increase, 20× revenue growth) offers rapid career advancement. Employee compensation rated 4.3/5.

## Sources
1. [assorthealth.com](https://www.assorthealth.com/)
2. [assorthealth.com/careers](https://www.assorthealth.com/careers)
3. [assorthealth.com/press](https://www.assorthealth.com/press)
4. [cbinsights.com](https://www.cbinsights.com/company/assort-health)
5. [linkedin.com/company/assorthealth](https://www.linkedin.com/company/assorthealth)

## Other roles at Assort Health

- [Principal, Strategic Alliances & Partnerships](https://feeny.ai/job/principal-strategic-alliances-partnerships-assort-health-united-states-vp4gqm4pjxqb) — United States
- [Senior Manager, Demand Generation](https://feeny.ai/job/senior-manager-demand-generation-assort-health-san-francisco-2takbfpcemv1) — San Francisco, CA
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- [Director of Agent Product Management, Enterprise & Strategic Accounts](https://feeny.ai/job/director-of-agent-product-management-enterprise-strategic-accounts-assort-ets7v7p3q349) — San Francisco, CA
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