--- title: 'Manager, AI Transformation (Legal, Risk and Compliance) at Checkout.com' canonical: 'https://feeny.ai/job/manager-ai-transformation-legal-risk-and-compliance-checkout-com-london-15mx234qqqvn' type: 'job' last_seen: '2026-09-21' --- # Manager, AI Transformation (Legal, Risk and Compliance) at Checkout.com - **Company:** [Checkout.com](https://feeny.ai/companies/checkout-com) - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-21 - **Apply:** https://jobs.ashbyhq.com/checkout.com/cc0a084c-2d4a-4577-8309-dda3d8ec18b8 ## Job description Company Description We’rehttp://checkout.com[Checkout.com](http://Checkout.com). You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ## Role overview We are seeking an AI Transformation Manager to drive the adoption of cutting-edge AI solutions across our Legal, Risk, and Compliance teams. This role bridges strategy and practical delivery, shaping our roadmap across three core pillars: Upskilling & Culture, High-Impact Pilots, and Business Self-Service ## How you'll make an impact - Strategy & Roadmap: Define and deliver the AI transformation roadmap across people, process, and technology. - Use-Case Pipeline: Identify, prioritize, and deploy high-value AI solutions, starting with quick wins and building toward scalable, enterprise-grade tools. - Process Optimization: Partner with Legal, Risk, and Compliance leads to re-engineer workflows, enhancing quality, speed, and consistency. - Enablement & Culture: Build AI fluency across teams through tailored change management, training programs, and hands-on guidance. - Business Self-Service: Design and deploy AI-driven self-service mechanisms that increases the business' ability to self-serve routine legal, risk, and compliance requests via intuitive, AI-powered tools. ## What we're looking for - Domain Expertise: Strong background in Legal, Risk, or Compliance, with proven experience leading tech or operational transformation initiatives. - Practical AI Knowledge: Solid understanding of generative AI, contract lifecycle management (CLM) AI, and Legal AI tools. - Stakeholder Leadership: Track record of bringing cross-functional stakeholders along the journey and translating ambiguous goals into concrete execution. - Change Management: Ability to drive user adoption, overcome hesitation toward AI tools, and cultivate a culture of continuous learning. Success looks like - Scalable Pipeline: A prioritization matrix and active pipeline of high-impact AI use cases showing measurable ROI. - High Adoption: Widespread, confident adoption of AI tools across internal Legal, Risk, and Compliance functions. - Business Empowerment: A measurable shift toward stakeholder self-service for low-complexity, high-volume requests, leading to faster response times across the organization. - Operational Efficiency: Reduced turnaround times and manual effort for core legal and compliance processes. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at [Checkout.com](http://Checkout.com) We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our[Careers Page](https://www.checkout.com/careers) to learn more about our culture, open roles, and what drives us. For a closer look at daily life at [Checkout.com](http://Checkout.com), follow us on [LinkedIn](https://www.linkedin.com/company/checkout/life/) and [Instagram](https://www.instagram.com/checkout_com/) ## About Checkout.com ## Company Overview - **One-liner**: Checkout.com is a global, high-performance payment platform that enables enterprises to accept payments, move money, and optimize revenue through a modular, AI-powered suite of services. - **Entity Type**: Private (Series D, last funding round Jan 2022) - **Headquarters**: London, England, United Kingdom - **Founded**: 2012 - **Founders**: Guillaume Pousaz ## Core Business - **Primary industry**: Payments / FinTech (online payment processing, acquiring, fraud management, money movement) - **Target customers**: B2B – primarily enterprise merchants and high-growth digital businesses (e.g., e-commerce, travel, food delivery, marketplaces) - **Mission or purpose**: To turn payments into a powerful revenue driver for businesses by obsessing over every basis point of performance. ## Products & Services - **Connect**: Accept payments online via a single API, supporting 150+ currencies and local acquiring in 50+ countries. - **Move**: Simplify global money movement, including payouts, refunds, and supplier payments (e.g., via Visa Direct). - **Boost** (Intelligent Acceptance): AI-powered engine that optimizes payment routing and retries to increase conversion rates. - **Protect**: Fraud detection, authentication, identity verification, and chargeback management tools. - **Manage**: Centralized dashboard for monitoring payments, balances, and analytics across all geographies. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company; last Series D raised $1B at a reported valuation of $40B in Jan 2022 per news, but this is not confirmed in search results – treat as unconfirmed) - **Key Metric**: Processed $300B in total ecommerce payment volume in 2025 for enterprise merchants (source: checkout.com homepage); total funding raised: $1.8B (Crunchbase) - **Notable Investors/Partners**: Franklin Templeton, Ribbit Capital (among 14 investors per Crunchbase); partner with Visa Direct; named a Leader in The Forrester Wave™: Merchant Payment Providers, Q1 2026 - **Growth Signals**: 19 offices worldwide; 1,000–5,000 employees; serves category-defining businesses (e.g., Klarna, Grab, The Trade Desk, etc. as shown in case studies); AI-powered Intelligent Acceptance delivering 4–6% uplift in acceptance rates for clients. ## Competitive Advantages - **Proprietary technology**: Cloud-native, self-healing infrastructure with high uptime and local acquiring in 50+ countries. - **AI-first optimization**: Intelligent Acceptance engine uses network data and machine learning to maximize conversions. - **Modular platform**: Products work standalone or together, allowing merchants to customize their payment stack. - **Enterprise scale**: Proven ability to handle billions in volume for global merchants. - **Single platform for issuing and acquiring**: Recently unified issuing and acquiring to improve liquidity and control for travel and other verticals. ## Strategic Focus - **AI acceleration**: Going all-in on AI across products and internal operations (see blog “How we’re using AI to accelerate our velocity”). - **Agentic commerce**: Preparing for AI-driven shopping agents by developing merchant-controlled checkout models and chargeback strategies. - **Expanding money movement**: Enhancing payout capabilities (e.g., Visa Direct partnership) and virtual card issuing. - **Global reach**: Continuing to add local acquiring markets and payment methods. ## Why Work Here - **Culture**: High-performance, ownership-driven environment with values like “Athlete Mindset”, “Never Give Up”, “Talk Straight”, and “One Team”. Emphasis on continuous improvement, data-driven decisions, and speed. - **Hybrid policy**: Required in-office Tuesday, Wednesday, Thursday (as of Aug 2025). Also offers “Work from Anywhere” options and flexibility. - **Diversity & belonging**: Nine employee-led communities (Ability+, Arab, Asian, Black, Jewish, Latine, Parents, Pride, Women). Committed to inclusive hiring and accessibility. - **Benefits**: Comprehensive health and wellbeing cover, family-forming support, high-quality food in offices, volunteering days, sustainable pace with time away, and choice/control over rewards. - **Growth**: Fast-paced environment with early ownership, global opportunities, and a focus on learning (continuous development resources). - **Hiring process**: Four stages – recruiter screen, first interview, task/challenge, final interview. Typically 4–6 weeks. Feedback provided after each stage. ## Sources 1. [checkout.com](https://www.checkout.com/?ref_type=adv) 2. [checkout.com/life-at-checkout](http://www.checkout.com/life-at-checkout) 3. [checkout.com/jobs](https://www.checkout.com/jobs) 4. [checkout.com/careers](https://www.checkout.com/careers) 5. [crunchbase.com](https://www.crunchbase.com/organization/checkout-com) ## Other roles at Checkout.com - [Staff Software Engineer - Streaming](https://feeny.ai/job/staff-software-engineer-streaming-checkout-com-london-6s3cae363nwc) — London, United Kingdom - [Associate, Financial Control - APAC (Bilingual - Japanese/English)](https://feeny.ai/job/associate-financial-control-apac-bilingual-japanese-english-checkout-com-389rg2ds8kyz) — Singapore - [Junior Salesforce Support Agent](https://feeny.ai/job/junior-salesforce-support-agent-checkout-com-ebene-63zx24s5cae9) — Ebene, Mauritius - [Senior Specialist, Revenue enablement](https://feeny.ai/job/senior-specialist-revenue-enablement-checkout-com-london-6wcsf8kqyb55) — London, United Kingdom - [Senior Manager, Regional Marketing](https://feeny.ai/job/senior-manager-regional-marketing-checkout-com-dubai-3dg460k06f31) — Dubai, United Arab Emirates - [Associate, Revenue and Billing Operations](https://feeny.ai/job/associate-revenue-and-billing-operations-checkout-com-london-767bfwkgjnra) — London, United Kingdom - [Senior Associate, Finance Transformation](https://feeny.ai/job/senior-associate-finance-transformation-checkout-com-london-5xqvrd3q3nwv) — London, United Kingdom - [Implementation Engineer - Process Out](https://feeny.ai/job/implementation-engineer-process-out-checkout-com-paris-b31ysgxv62d1) — Paris, France - [Engineer I, Workplace Technology](https://feeny.ai/job/engineer-i-workplace-technology-checkout-com-london-g3gcjgj44k9e) — London, United Kingdom - [Business Development Representative (Paris) - French speaking](https://feeny.ai/job/business-development-representative-paris-french-speaking-checkout-com-paris-bnv2x9bwqc2n) — Paris, France