--- title: 'Manager - Broker Account Monitoring at StarCompliance' canonical: 'https://feeny.ai/job/manager-broker-account-monitoring-starcompliance-us-east-coast-35bwn5517n78' type: 'job' last_seen: '2026-10-18' --- # Manager - Broker Account Monitoring at StarCompliance - **Company:** StarCompliance - **Location:** US East Coast - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/starcompliance/fccd843f-fa10-437f-97aa-29937f0d5fe2 ## Job description Manager - Broker Account Monitoring The manager works with Customers (existing and new), Brokers, aggregators and the operational, product and data teams at Star to streamline and optimize - Broker Data Feed activation - Feed data quality - Account activation/de-activation - Data ingestion monitoring and issue resolution The position works cross functionally to ensure frictionless implementations, ongoing optimization and effortless maintenance of integrations to ingest transactions and holdings across asset classes. The objective is to transform broker account monitoring from an operating requirement to a meaningful competitive differentiator Product Product: The manager will curate broker account integration and connectness as a product, collaborating with the other PM’s to build product features that eliminate friction and effort to the Customer in establishing feeds, managing feed health, reducing mismatch in the processing and bringing processes such as account activation/de-activation into the product. This extends to better enabling both employees and relatives subject to monitoring and to minimizing the effort required by the compliance team to maintain. Customers: Work with customers (Existing and New) to develop optimal mix of broker feed data among 1) Direct Feeds, 2) Aggregators and 3) SDE Develop the market positioning and differentiation of Broker Management, represent the value proposition during the sales process Work to expand direct broker relationships and/or aggregator account availability to meet new customer needs during initial sale Work with RMs and SSEs on cadence, touchpoints and communications to maintain performance and optimal mix for customers over time. Taking part in sales process and customer QBRs re: optimization, opportunities, performance, issues, requests Data Team: Collaborate on feed optimization and onboarding of new customers Work with Data Team on monitoring and continued development and performance of monitoring system of broker and feed performance. Ensure our internal tools serve and evolve to support the overall mission of the Broker Management program across all facets – Direct Feeds, Aggregators and SDE Owning, maintaining, expanding the Broker Information section of Star Tools to document contacts, procedures and policies of each direct broker feed. Services: Document and update broker feed setup requirements for each broker feed (playbooks) for PS team to utilize during customer implementation Brokers: Proactively target and establish relationships to expand the quantity and quality of direct broker relationships Establish and maintain criteria for Star Preferred Brokers. Monitor performance for maintaining status. Promote and recruit new members. Work with Data Team on new feed setup Routinely connect with existing brokers to bolster relationships, motivate performance and ensure up to date documentation of feed processes and account availability. Marketing: Ensure Star Preferred Brokers have ample opportunity to take part in Star promotions, events, articles, webinars etc. to increase access to Star customer base. Aggregators: Routinely connect with and evaluate current and aggregators to bolster relationships, motivate performance and ensure optimal terms and account availability. SDE Team: Perform routine audits to determine if any existing SDE accounts can be moved proactively up the hierarchy (optimizing) to Aggregator or Direct Feeds. Manage the process of optimization and reporting out to the customer. This is a senior level role. ## Skills and Experience - Experience within financial services, regtech, compliance, surveillance, or similarly regulated domains. - Strong commercial instincts — the ability to connect technical investment to customer value and business outcomes. - Experience of SaaS sales and an understanding of SaaS industry standards and sales approaches - Familiarity with compliance-led buying cycles influenced by regulatory pressure, risk mitigation and audit requirements. Integrity and Ethics All StarCompliance employees are expected to commit to a high standard of personal integrity and carry out their responsibilities in an ethical manner. ## About StarCompliance ## Company Overview - **One-liner**: StarCompliance provides employee and firm compliance software that helps regulated companies monitor conflicts of interest, meet regulatory obligations, and reduce risk. - **Entity Type**: Private (Private Equity-backed by Luminate Capital Partners; last known round: Venture, December 2020) - **Headquarters**: Rockville, Maryland, United States (with presence in the United Kingdom and Hong Kong; workforce distributed across 6 countries including the US, UK, India, UAE, and Germany) - **Founded**: Not publicly available (earliest known milestone: 2017 Luminate Capital Partners investment) - **Founders**: Not publicly available ## Core Business - **Primary industry**: Financial Services / RegTech — employee compliance software for regulated institutions. - **Target customers**: B2B, Enterprise — the world’s most reputable companies, including broker-dealers, banks, and financial services firms, operating in 114 countries. - **Mission / purpose**: "Employee compliance software that protects the world’s most reputable companies against risk and costly conflicts of interest" — helping clients "comply with confidence" via a scalable, cloud-ready platform. ## Products & Services - **Employee Conflicts of Interest Suite**: A single platform covering personal trading activity, insider trading, private investments, gifts & entertainment spending, outside business activities, and political donations. - **STAR Mobile App**: Enables on-the-go personal trading pre-clearance requests and gifts & entertainment submissions, with mobile review/approval for compliance officers and supervisors. - **Compliance Control Room**: Centralizes firm deal-related activity, surfaces critical data, and accelerates deal clearance through easier conflict searches. - **Crypto Dealing Monitoring**: Pre-clearance and post-trade oversight across 35+ exchanges, 30+ blockchains, and 200+ tokens (expanded via the acquisition of AER Compliance). - **Firm Trade Surveillance**: Automatically compares firm trades against watch lists and restricted lists to detect potential trading risks. - **Broker-Dealer Registration**: Registration offering with automated, two-way FINRA integration. - **Individual Accountability & Training & Competency**: Products supporting clients subject to Senior Managers and Certification Regime (SMCR). - **MNPI Management**: Centralizes material non-public information oversight with wall crossings, insider lists, and restricted lists. - **StarAssist**: AI-powered explainability capability that makes compliance decisions more transparent. - **Prediction Markets Monitoring**: Industry-first solution launched in partnership with Kalshi. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual revenue ~$35M (per LinkedIn company data); 1.35M clients supported (per company website) - **Funding History**: Private Equity Round (July 2017) led by Luminate Capital Partners; Venture Round (December 2020). - **Notable Investors/Partners**: Luminate Capital Partners; technology integrations with Snowflake, Thoughtspot, and PowerBI; partnership with Kalshi. - **Growth Signals**: 40% Y/Y growth and 99% customer retention rate (per careers page); LinkedIn followers grew +63.8% year-over-year to ~15,167; aggressive hiring in AI, data, and engineering roles; product expansion into crypto and prediction markets monitoring; strategic acquisition of AER Compliance and earlier acquisitions including SixLambda (6L) and Ethix360. ## Competitive Advantages - **One connected platform**: Uniquely combines employee compliance and firm compliance in a single, real-time solution spanning activities, risks, and decisions. - **Multi-jurisdictional integrity**: Built for global, cross-border regulatory needs across 114 countries. - **AI-first, transparent compliance**: StarAssist provides AI-powered explainability — a differentiator in a risk-averse industry. - **First-mover in emerging asset classes**: Crypto coverage across 35+ exchanges, 30+ blockchains, and 200+ tokens; first-to-market Prediction Markets Monitoring with Kalshi. - **On-demand configurability and modern integrations**: Cloud-ready architecture with native connectivity to Snowflake, Thoughtspot, and PowerBI. ## Strategic Focus - **Doubling down on AI**: Actively hiring a Head of Data and AI, Lead AI Engineer (Agentic Systems), and Senior AI Engineers — signaling a platform-wide push toward agentic and explainable AI. - **Expanding into new regulatory domains**: Prediction markets monitoring (via Kalshi), crypto dealing, and individual accountability/SMCR. - **Growing firm-wide compliance**: Moving beyond employee conflicts into firm trade surveillance and control room workflows. - **Post-acquisition integration**: Absorbing AER Compliance and earlier acquisitions (SixLambda, Ethix360) to broaden the suite. ## Why Work Here - **Culture**: Described as a "fun, fast-moving environment where creativity is rewarded and hard work is valued," with a collaborative culture and values of dignity, trust, and respect. - **Work model**: Flexible work arrangements and hybrid roles; current UK engineering roles are hybrid in Leeds (AWS Cloud Infrastructure Engineer) and York (Lead Design Engineer UX/UI and AI); some remote-friendly UK roles (Head of Data and AI). - **Benefits**: Competitive compensation, comprehensive benefits, family-friendly policies, paid time off including bank/public holidays. - **Learning & development**: Varied learning programs and global "Star Seminars" to keep skills sharp. - **Employee ratings**: 4.1/5 on LinkedIn (155 reviews) — Work-Life Balance 4.2, Culture 4.2, Career 4.0, Compensation 3.7. - **Momentum**: 40% Y/Y growth and 99% customer retention provide stability and career upside. ## Sources 1. [starcompliance.com — About Us](https://www.starcompliance.com/about-us/) 2. [starcompliance.com — Home](https://www.starcompliance.com/) 3. [jobs.lever.co — StarCompliance](https://jobs.lever.co/starcompliance) 4. [starcompliance.com — Careers](https://www.starcompliance.com/careers/) 5. [linkedin.com — StarCompliance](https://www.linkedin.com/company/starcompliance) ## Other roles at StarCompliance - [Engineering Technical Lead](https://feeny.ai/job/engineering-technical-lead-starcompliance-leeds-6jvdkx8gjz73) — Leeds, United Kingdom - [Senior Sales Director](https://feeny.ai/job/senior-sales-director-starcompliance-us-east-coast-d787aqgq4h8q) — US East Coast - [Engineering Team Leader](https://feeny.ai/job/engineering-team-leader-starcompliance-leeds-zyt1wwgmndxk) — Leeds, United Kingdom - [AWS Cloud Infrastructure Engineer](https://feeny.ai/job/aws-cloud-infrastructure-engineer-starcompliance-leeds-9txqe87rba7c) — Leeds, United Kingdom - [Lead Design Engineer UX/UI and AI](https://feeny.ai/job/lead-design-engineer-ux-ui-and-ai-starcompliance-york-d9r5r9hhn96f) — York, United Kingdom - [Quality Engineer (SDET)](https://feeny.ai/job/quality-engineer-sdet-starcompliance-united-kingdom-41khpye1an8d) — United Kingdom - [Head of Data Science and AI UK Based](https://feeny.ai/job/head-of-data-science-and-ai-uk-based-starcompliance-remote-9ag52hsm7eym) - [Platform Quality Engineer (SDET)](https://feeny.ai/job/platform-quality-engineer-sdet-starcompliance-united-kingdom-a1n025vkrw17) — United Kingdom