---
title: 'Manager, Business Process at ARC''TERYX'
canonical: 'https://feeny.ai/job/manager-business-process-arc-teryx-north-vancouver-b7kde3848cf2'
type: 'job'
last_seen: '2026-11-03'
---

# Manager, Business Process at ARC'TERYX

- **Company:** ARC'TERYX
- **Location:** North Vancouver, Canada
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.lever.co/arcteryx.com/62dceea1-514c-41f4-aef5-a99ac596126b

## Job description

Department: Supply Chain Excellence

Capability Area: Business Process

Location: North Vancouver

Your Opportunity at ARC’TERYX:

As Manager, Business Process, you own the design, improvement, and governance of supply chain planning processes across the organization. You are the person who turns operational complexity into clear, scalable workflows, facilitating workshops, diagnosing root causes, and driving adoption of process changes across functions. You bring structured thinking and cross-functional influence and are ready to raise the bar on how the organization plans and executes. It's a role with real ownership, visible impact, and the opportunity to shape how a world-class supply chain operates at scale.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Business Process team is responsible for defining, standardizing, and continuously improving enterprise processes to enable efficient, scalable, and cross-functional operations. The team partners closely with business functions, Technology, and Data & Analytics to ensure processes are aligned to business strategy, supported by systems and data, and consistently executed. Through governance, design, and change enablement, the team drives operational excellence and sustained business value.

If you were in the Manager, Business Process role now, here are some of the core activities you would be doing:

- Facilitating process design workshops to map current and future-state workflows across supply chain planning functions

- Conducting root-cause analysis to identify process gaps, inefficiencies, and improvement opportunities

- Leading the implementation of process changes, establishing clarity on roles and responsibilities, and driving consistent adoption across functions

- Monitoring process performance metrics and escalating risks or deviations to the appropriate stakeholders

Here are some of the things you could be working on in the future:

- Developing standard operating procedures and process documentation that serve as the foundation for training and onboarding across planning teams

- Creating process playbooks and reference materials that enable planning teams to drive continuous improvement independently

- Identifying and prioritizing a pipeline of process improvement opportunities, translating them into structured initiatives with measurable outcomes

- Partnering with business functions, Technology and Data & Analytics to operationalize processes within systems and ensuring data is effectively leveraged to support decision-making

Are you our next Manager, Business Process?

- You have a bachelor's degree in Business, Supply Chain Management, Operations Management, or a related field

- You have 5-8+ years of experience in business process, process improvement, or a relevant supply chain or operations role

- You have solid knowledge of supply chain operations, process optimization methodologies, and industry best practices, preferably in apparel, retail, or outdoor

- You have hands-on experience with Lean Six Sigma or equivalent process improvement frameworks

- You have working knowledge of Enterprise Resource Planning (ERP) systems and Business Process Management (BPM) tools

- You have strong critical thinking and problem-solving skills, with the ability to diagnose complex process issues and develop practical solutions

- You are an effective communicator and facilitator, able to lead workshops and drive alignment across functions with varying priorities

- You have a track record of leading change management efforts, with the ability to bring people along through process transformation

- You have proven people management skills; you set a clear vision, align your team around common objectives, and foster commitment to these objectives

Compensation: The salary range for this role is CAD$71,000 ~ CAD$93,000

## Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.

## About ARC'TERYX

## Company Overview
- **One-liner**: Arc’teryx designs and manufactures premium technical outdoor apparel, equipment, and footwear for mountain athletes and outdoor enthusiasts.
- **Entity Type**: Private – owned by Amer Sports Canada, Inc. (subsidiary of Amer Sports, which is privately held by a consortium led by ANTA Sports)
- **Headquarters**: North Vancouver, British Columbia, Canada
- **Founded**: 1989
- **Founders**: Founded by a crew of Vancouver-based climbers (specific individuals not publicly named)

## Core Business
- Primary industry: Apparel & Fashion – technical outdoor gear and apparel
- Target customers: B2C – mountain athletes, climbers, trail runners, hikers, and outdoor enthusiasts (from pros to weekend warriors)
- Mission/purpose: “Leave It Better” – a commitment to designing for a better future, reducing environmental impact, and making the outdoors accessible to everyone.

## Products & Services
- **Technical Apparel**: Jackets (e.g., Alpha SV, Atom), pants, baselayers, and mid-layers for climbing, skiing, and alpine use.
- **Footwear**: Hiking, trail running, and approach shoes designed for mountain terrain.
- **Packs & Harnesses**: Backpacks, climbing harnesses (the company’s original product), and other load-carrying gear.
- **Accessories**: Beanies, gloves, and other outdoor essentials.
- **Services**: In-store product repair and maintenance (Arc’teryx ReBIRD™), gear rental (select locations), and a loyalty/recognition program (Arc’Adventure).

## Market Standing
- **Valuation/Market Cap**: Not publicly available. Arc’teryx is a subsidiary of Amer Sports, which was acquired in 2019 by a consortium led by ANTA Sports; no separate valuation is disclosed.
- **Key Metric**: Retail presence in over 2,400 locations worldwide; global brand with company-owned stores across North America, Europe, China, and Asia Pacific.
- **Notable Investors/Partners**: Parent company Amer Sports (privately held); key partners include athletes, guides, and outdoor industry organizations.
- **Growth Signals**: Continued expansion into new international markets (e.g., China Mainland and Asia Pacific); growing direct-to-consumer retail network; investment in sustainability initiatives and manufacturing capacity (ARC’One facility in New Westminster, BC).

## Competitive Advantages
- **Design & Testing**: Utilizes athlete and guide feedback loops and in-situ testing in the Coast Mountains of British Columbia to refine products under extreme conditions.
- **Innovation Leadership**: Industry-leading technologies like Gore-Tex Pro laminates, WaterTight™ zippers, and advanced seam construction.
- **Heritage & Brand Loyalty**: Founded by climbers in 1989; deep credibility among technical mountain athletes and a cult-like following.
- **Sustainability Commitment**: Absolute emissions reduction targets aligned with the Paris Agreement (1.5°C) and a Circular Economy program (ReBIRD repair/reuse).

## Strategic Focus
- **Sustainability**: Reducing environmental impact through durable, repairable products and setting science-based carbon targets.
- **Global Growth**: Expanding retail footprint in high-growth regions (Asia Pacific, Europe) while strengthening direct-to-consumer channels.
- **Product Diversification**: Broadening footwear and trail-running lines to capture more of the outdoor active market.
- **Culture & Talent**: Investing in leadership development, equity and inclusion programs, and flexible work models to attract and retain top talent.

## Why Work Here
- **Culture**: “Leave It Better” mindset; emphasis on curiosity, collaboration, and commitment. Inclusive workplace with Employee Belonging Councils and dedicated EDI team.
- **Work Policy**: Hybrid office model with work-from-home accessibility; headquarters in North Vancouver at the base of a trail network for daily inspiration.
- **Perks & Benefits**:
  - Comprehensive health, dental, and vision plans.
  - 401K/RRSP matching and annual incentive bonus.
  - Parental leave program.
  - Arc’Adventure employee recognition program (all-expenses-paid outdoor trip for a week).
  - Learning and development programs (leadership development, skill-building).
  - Onsite amenities at ARC’One manufacturing hub (gym, free shuttle, cultural celebrations, ESL courses).
- **Engineering/Creative Culture**: Close collaboration between designers, athletes, and makers for rapid iteration; human-centred design approach.

## Sources
1. [linkedin.com](https://linkedin.com/company/arc-teryx-equipment-inc-)
2. [arcteryx.com](https://arcteryx.com/us/en/explore/whoweare)
3. [arcteryx.com](https://arcteryx.com/us/en/careers/corporate-opportunities)
4. [arcteryx.com](https://arcteryx.com/gb/en/careers)
5. [jobs.lever.co](https://jobs.lever.co/arcteryx.com?workplacetype=hybrid)

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