--- title: 'Manager, Business Process - R01572948 at Brillio' canonical: 'https://feeny.ai/job/manager-business-process-r01572948-brillio-bengaluru-g76gm5rygq98' type: 'job' last_seen: '2026-11-01' --- # Manager, Business Process - R01572948 at Brillio - **Company:** Brillio - **Location:** Bengaluru, India - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-01 - **Apply:** https://jobs.lever.co/brillio-2/8577052a-0550-444c-95a8-2ac029437a76 ## Job description Manager, Business Process Primary Skills - Business Analyst, Project Management Specialization - Project Management: Senior Architect, Digital Workflows & Automation Job requirements - Experience Range: With at least 7 years of experience, including substantial expertise in business analysis and project management within quick-service restaurant and retail domains Key Responsibilities: 1. Drive engagement with business stakeholders, product owners, subject matter experts, and technology teams to define business objectives, operational challenges, and reporting requirements 2. Leverage QSR and retail domain expertise to optimize business processes, operational metrics, master data, and analytics solutions 3. Elicit, analyze, validate, and document functional and non-functional requirements through structured workshops, interviews, process walkthroughs, and system analysis 4. Translate business needs into actionable epics, features, user stories, functional specifications, process flows, and data requirements, ensuring alignment with technical delivery teams 5. Lead and prioritize backlog refinement sessions, clarify priorities, identify dependencies, and coordinate work item readiness across multiple project teams to ensure timely delivery 6. Establish clear, measurable acceptance criteria and business rules for data pipelines, Power BI reports, master data management configurations, and data quality controls 7. Document comprehensive source-to-target mappings, KPI definitions, calculation logic, business glossaries, and data lineage requirements in collaboration with technical teams 8. Coordinate and oversee user acceptance testing, including scenario design, test data preparation, business-user participation, defect triage, and sign-off, ensuring requirements coverage and minimal rework Required Skills: 1. Business analysis methodologies specific to QSR and retail domains 2. Requirements elicitation and documentation using Agile frameworks 3. Process mapping and workflow modeling for operational improvement 4. Proficiency with Jira and Confluence for backlog and documentation management 5. Data warehousing concepts and BI/reporting tools such as Power BI 6. Master data management (MDM) principles and tools 7. Defining and managing acceptance criteria for data pipelines and reporting solutions 8. User acceptance testing coordination and requirements traceability Preferred Skills: 1. Analytics experience in multi-location retail or restaurant operations 2. Familiarity with data integration platforms and ETL tools 3. Knowledge of data quality frameworks and controls 4. Expertise in KPI definition and business metric calculation logic 5. Experience with business glossary and data lineage documentation 6. Certification in Agile methodologies (Scrum Master, Product Owner) Desired Qualifications: 1. Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a closely related field 2. Certification in Business Analysis (CBAP, PMI-PBA, or equivalent) 3. Certification in Project Management (PMP, PRINCE2, or equivalent) ## About Brillio ## Company Overview - **One-liner**: Brillio is a digital transformation consulting and technology services company that helps Fortune 1000 enterprises accelerate AI adoption and scale impact through its AI accelerator platform, ADAM. - **Entity Type**: Private (backed by Bain Capital Private Equity) - **Headquarters**: Dallas, Texas, United States - **Founded**: 2014 - **Founders**: Not publicly disclosed (CEO: Raj Mamodia) ## Core Business - **Primary industries**: IT Services and IT Consulting; Digital Transformation; AI and Data Engineering; Customer Experience Transformation; Digital Engineering; Infrastructure Engineering - **Target customers**: Fortune 1000 enterprises (B2B, Enterprise) - **Mission / purpose statement**: “The Enterprise AI Accelerator” – helping companies move from AI ambition to scaled impact, faster. ## Products & Services - **ADAM (Agentic Data and Application Management)**: A self-service LLM model garden and GenAI platform for building, testing, and deploying over a hundred GenAI use cases at scale. Core accelerator for Brillio’s delivery. - **Business-led transformation**: Strategy consulting and business process modernization. - **Customer experience transformation**: Design, digital product engineering, and omnichannel experience. - **AI and data engineering**: Predictive models, enterprise search, RAG systems, AI copilots, autonomous agents, multi-agent workflows. - **Digital engineering**: Application modernization, platform engineering, cloud-native development. - **Infrastructure engineering**: Cloud infrastructure, security, MLOps/LLMOps, and observability. ## Market Standing - **Valuation / Market Cap**: Not disclosed (privately held) - **Key Metric**: Annual revenue reported at **$1B** (latest available); total employees ~3,941 (+6.7% YoY) per LinkedIn, though company claims “over 6,000 customer-obsessed professionals” on its website. - **Notable Investors / Partners**: Bain Capital Private Equity (parent company); Great Place to Work® certified in the USA. - **Growth Signals**: +352 employees YoY; 14 delivery locations across North America, Europe, and Asia; expanding AI engineering roles; 616,797 LinkedIn followers (+24.4% yearly growth). ## Competitive Advantages - **Enterprise AI focus**: Industrializing AI across every layer of the business – not just building demos but shipping production systems. - **ADAM platform**: Proprietary accelerator that enables rapid deployment of GenAI use cases, shortening time-to-value for clients. - **End-to-end ownership**: Engineers design, build, evaluate, and run agentic and GenAI systems that reach live users. - **Scale and reach**: Global delivery footprint (USA, India, UK, Europe, Mexico, Canada, Romania) with deep Fortune 1000 client relationships. ## Strategic Focus - **AI engineering at scale**: Moving AI from pilots to production with a focus on agentic systems, LLMOps, evaluation, security, and governance. - **Continuous learning**: Brillio Academy, hackathons, mentoring, and certifications to keep skills current. - **Talent development**: Hiring based on demonstrated ability (not just degrees); clear career paths from engineer to AI architect or technical leadership. - **Diversity & inclusion**: Committed to a diverse, inclusive workplace; no discrimination based on protected characteristics. ## Why Work Here - **Culture**: Rated 4.0/5.0 on Glassdoor (2,264 reviews) and 4.0/5.0 on LinkedIn; 80% would recommend to a friend; Great Place to Work® certified in the USA. - **Work environment**: Engineers get meaningful ownership within clear guardrails – autonomy to make architecture and trade-off calls on their workstreams. - **Learning & growth**: Brillio Academy, hackathons, personalized career development framework; exposure to cutting-edge GenAI and agentic AI projects. - **Remote / hybrid / office**: Not explicitly stated, but global delivery locations suggest a mix of on-site and remote (roles posted across multiple countries). - **Benefits**: “BYou” wellness program built on four pillars of wellness – personal and professional well-being and development. - **Interview process**: Focus on software fundamentals, LLMs, RAG, agents, evaluation, and a design or debugging exercise; candidates should be ready to walk through a real system they shipped. ## Sources 1. [careers.brillio.com](https://careers.brillio.com/) 2. [brillio.com/about-us/who-we-are](https://www.brillio.com/about-us/who-we-are/) 3. [linkedin.com/company/brillio](https://linkedin.com/company/brillio) 4. [glassdoor.com/Reviews/Brillio-Reviews-E821879](https://www.glassdoor.com/Reviews/Brillio-Reviews-E821879.htm) 5. 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