---
title: 'Manager, Business Systems (Finance) at Universal Audio'
canonical: 'https://feeny.ai/job/manager-business-systems-finance-universal-audio-scotts-valley-8c9n1anta8b6'
type: 'job'
last_seen: '2026-09-12'
---

# Manager, Business Systems (Finance) at Universal Audio

- **Company:** Universal Audio
- **Location:** Scotts Valley, CA
- **Work type:** remote
- **Posted:** 2026-06-09
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/universalaudio/jobs/4704541005

## Job description

Department: Business Applications

Location: Scotts Valley, CA (Hybrid) - We are also open to candidate located in the pacific time zone.

At Universal Audio, you will serve a crucial role in the Business Applications team in major digital transformation initiatives and driving operational excellence throughout the organization. Your analytical skills and ability to connect big picture goals to detailed business and technical requirements will play a significant role in positioning Universal Audio for continued growth as a leader in the music products industry.

## Responsibilities

- Collaborate with external/internal customers and stakeholders to analyze information and business needs to deliver functional and technical requirements to applications development teams.
- Deliver solutions that successfully translate desired business outcomes.
- Identify business process best practices and work with key stakeholders to deliver process improvements.
- Conduct prototypes, develop functional specifications and data mapping in Netsuite and integrated 3rd party applications
- Lead test plan development, execution and UAT/demo coordination
- Gather requirements using interviews, document analysis, requirements workshops, surveys, use cases, data, and workflow analysis.
- Deconstruct high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Investigate processes and performs root cause analysis for incidents and problems.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Retrieve and analyze data from multiple sources to create reports and present them for use by the business functions. Provide primary support for daily reporting and respond to ad hoc informational requests
- Assist with system configuration - fields, workflows, roles/permissions, rules, reports, and dashboards.
- Act as the liaison between the business functions and technology teams.
- Support IT compliance requirements, such as SOX, information security, GDPR and others.
- Train the IT team & business users as needed on any new features/functionality being introduced
- Resolving product issues by opening, updating, and escalating service tickets with product vendors
- Proficiency in using AI tools, such as Claude or ChatGPT, would be a significant plus

## Qualifications

- Strong analytical and problem-solving skills.
- Highly collaborative individual with the ability to thrive in a deadline-oriented environment.
- Ability to work under limited direction with a moderate degree of maturity, discretion, and judgment.
- Exposure to working with SLA’s, Change Control processes, and project tracking systems such as Jira.
- Strong organizational, communication and interpersonal skills.

Education/Experience

- Bachelor’s Degree or equivalent work experience
- 5+ years Business Analyst experience with a minimum of 3+ years specifically hands-on with NetSuite ERP
- 5+ years experience supporting accounting operations in manufacturing and software subscriptions domains
- Hands-on experience in leading SaaS / Cloud solutions
- Strong blend of business sense and process knowledge: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable
- Multi-tasking prioritization expertise; Experience (and preferably an enjoyment of) balancing numerous different priorities and demands
- Ability to communicate effectively with all levels of an organization and interact with cross-functional teams
- Experience working with an Onsite / Offshore model is preferred
- Well-versed with tools/systems/processes to comply with various regulations and governance such as SOX
- Proven experience in implementing / using AI agents to solve complex problems

UA Salary Range of Pay:  $160,000 - $180,000

Base salary/hourly rate of pay will be based on the cost of labor for the city/state in which the new hire resides, at the time of hire.

UA offers competitive benefits:  Profit sharing, Medical/Dental/Vision, 401K Safe Harbor Contribution, Stock Options, Flexible time-off (PTO/Sick Leave/Company Holiday Time-off), etc.

UA Mission:  We exist to thrill and inspire music makers everywhere with timeless sound and impeccable craftsmanship, freeing the songs inside and allowing you to sound like the records you love.

UA Vision:  In the future, music makers around the world will trust Universal Audio as a friend and creative partner, inspiring them to craft amazing records as naturally as playing their first instrument or singing their favorite song. The best home, project, and professional studios will feature most of the UA equipment from floor to ceiling — ranging from audio interfaces and guitar gear to microphones and software — all of it working together to deliver unrivaled sonics and operational symphony. Our customers will eagerly await each new UA product like a hit record or blockbuster movie, trusting that it may spark them to create the best music of their lives. In doing so, UA will become revered worldwide as the way that music is made.

## About Universal Audio

## Company Overview
- **One-liner**: Universal Audio designs and manufactures professional audio interfaces, analog hardware, and DSP-powered UAD plug-in software for music recording and production.
- **Entity Type**: Private
- **Headquarters**: Scotts Valley, California, USA
- **Founded**: 1958 (as a studio equipment brand; re-founded in its modern form by Bill Putnam Jr. in the late 1990s)
- **Founders**: Bill Putnam (original founder of the brand); Bill Putnam Jr. (modern era)

## Core Business
- **Primary industry**: Professional Audio Equipment & Software (Music Technology)
- **Target customers**: Musicians, recording engineers, producers, sound designers, and audio post-production professionals (B2C and B2B)
- **Mission statement**: "To thrill and inspire music makers everywhere with timeless sound, allowing you to free the songs inside you and sound like the records you love."

## Products & Services
- **UAD Audio Interfaces**: Hardware devices (e.g., Apollo, Volt series) that combine high-quality analog conversion with real-time UAD DSP processing for low-latency recording.
- **UAD Plug-Ins**: A vast library of software emulations of classic analog hardware (compressors, EQs, reverbs, preamps) that run on UAD DSP hardware or natively.
- **Analog Hardware**: Reissues and modern versions of classic analog studio gear (e.g., 1176 compressors, LA-2A, Teletronix) built under license from original brands.
- **UAD Spark**: A subscription service offering native (hardware-free) access to a selection of UAD plug-ins.
- **LUNA Recording System**: A free, deep-integration DAW (digital audio workstation) designed specifically for Apollo interfaces, offering tape-style recording and summing.

## Market Standing
- **Valuation**: Not publicly disclosed (private company).
- **Key Metric**: Estimated annual revenue in the hundreds of millions; widely considered the market leader in high-end audio interfaces and DSP plug-in ecosystems for project and professional studios.
- **Notable Investors/Partners**: Not publicly disclosed; company is independently owned.
- **Growth Signals**: Strong brand loyalty with a passionate customer base; continuous product line expansion (Volt interfaces, UAD Spark subscription); ongoing hiring across engineering, product, and sales roles.

## Competitive Advantages
- **Brand Legacy & Trust**: Over 60 years of heritage in audio recording, with a reputation for craftsmanship and authentic analog emulation.
- **Ecosystem Lock-In**: Deep integration between Apollo hardware, UAD plug-ins, and LUNA DAW creates a sticky, high-performance workflow for users.
- **DSP Technology**: Proprietary real-time DSP processing in hardware interfaces enables near-zero latency monitoring with plug-ins, a key differentiator.
- **Authentic Analog Emulation**: Licenses and meticulously recreates iconic vintage gear (e.g., Neve, API, SSL) that professionals trust.

## Strategic Focus
- **Hybrid Hardware/Software**: Continuing to bridge analog authenticity with modern digital convenience (e.g., native plug-ins, subscription models).
- **Expanding Accessibility**: Growing the user base beyond high-end professionals with more affordable hardware (Volt series) and software subscriptions (UAD Spark).
- **Deepening the Ecosystem**: Enhancing the LUNA DAW and integrating it more tightly with Apollo hardware to offer a complete recording solution.
- **Talent Acquisition**: Actively hiring software, hardware, and algorithm engineers to maintain technical leadership.

## Why Work Here
- **Culture**: Emphasizes creativity, kindness, learning, and craftsmanship. Described as a place where "super quality" people work and contribute to a "special" mission.
- **Remote/Hybrid**: Offers remote positions (domestic USA and Europe) as well as on-site roles at the Scotts Valley, California headquarters.
- **Benefits**: Includes healthcare benefits, 401(k) plan, flexible paid time off, bonus incentives, learning & development opportunities, and a focus on music & wellness.
- **Engineering Focus**: Actively seeking Senior Software Engineers, Principal Hardware Engineers, Principal Algorithm Engineers, and Quality Engineering Managers — a strong signal of deep technical investment.
- **Diversity & Inclusion**: Committed to equal employment opportunity and creating an inclusive environment for all applicants and employees.

## Sources
1. [uaudio.com](https://www.uaudio.com/pages/careers)
2. [uaudio.com](https://www.uaudio.com/pages/about)
3. [uaudio.com](https://www.uaudio.com/)
4. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/universalaudio)
5. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/universalaudio?gh_src=be2e56a55us)

## Other roles at Universal Audio

- [Director of Procurement and Strategic Sourcing](https://feeny.ai/job/director-of-procurement-and-strategic-sourcing-universal-audio-domestic-vdjgrdzn4158) — Domestic, United States / Scotts Valley, CA
- [Executive Administrative Assistant](https://feeny.ai/job/executive-administrative-assistant-universal-audio-scotts-valley-pyx6fz1f5n9x) — Scotts Valley, CA
- [Senior Software Product Marketing Manager](https://feeny.ai/job/senior-software-product-marketing-manager-universal-audio-domestic-45bdc7ct3xed) — Domestic, United States / Scotts Valley, CA
- [Senior Product Manager  - Audio Interface Hardware & Software](https://feeny.ai/job/senior-product-manager-audio-interface-hardware-software-universal-audio-6k1k2gpzb6cs) — Domestic, United States / Scotts Valley, CA