---
title: 'Manager, Case Management (LCSW/LMFT) at Vynca'
canonical: 'https://feeny.ai/job/manager-case-management-lcsw-lmft-vynca-united-states-cpzffwewh99h'
type: 'job'
last_seen: '2026-09-09'
---

# Manager, Case Management (LCSW/LMFT) at Vynca

- **Company:** Vynca
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/vynca/f99cba75-1b4f-486d-8ceb-f6462f0e7a0f

## Job description

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.

We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.

At Vynca, our mission is to provide comprehensive care for more quality days at home.

## ABOUT THE JOB

Internal Title: ECM Clinical Manager

Department: Enhanced Care Management (ECM)

Location: Remote with up to 25% travel - must be based in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, and Washington.

The ECM Clinical Manager is responsible for clinical oversight and management of ECM staff to address the client's medical and behavioral health needs and social determinants of health. The ECM Clinical Manager will communicate directly with ECM staff and occasionally with patients via telephone, telehealth, or during Interdisciplinary Care Team meetings (as needed) to discuss medication management/adherence, ensure appropriate follow-up with Primary Care Provider, Behavioral Health Provider, and other specialist(s). They will guide any crises encountered by ECM staff. The ECM Clinical Manager will collaborate with the client’s broader care team (PCP, BH clinicians, etc.) to provide client advocacy, ensure that the clients receive needed services, and measure progress toward the goals outlined in their patient-centered individualized care plan. The ECM Clinical Manager will monitor team progress and coach staff to succeed and manage performance where needed.

## WHAT YOU’LL DO

- Supervise a team of approximately 10-15 direct reports under the ECM team to ensure high-quality enrollments and care management services. The exact number of direct reports may fluctuate based on business needs.
- Oversee client outreach, enrollments, and the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary.
- Drive the team to meet key performance indicators (KPIs) effectively.
- Collaborate with the Director(s) of Enhanced Care Management to implement changes and process improvements.
- Provide clinical oversight approximately 30% of the time, including, but not limited to: supervision of clinical staff, clinical sign-offs, oversight of care plans, leading IDT meetings, and serving as a clinical consultant for complex clinical cases.
- Provide direct care management as needed to support organizational goals.
- Travel up to 20-25% may be required for training, meetings, and other business needs.

## YOUR EXPERIENCE AND QUALIFICATIONS

- Willing and able to work Monday through Friday 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends.
- Active, unrestricted LCSW or LMFT license in California required.
- Willingness to obtain additional state licensure as needed.
- 2 years of people management experience. 4 years preferred.
- 2-3 years of care management experience.
- 1-2 years of post-acute experience.
- Proven, results-driven leader with experience in change management in rapid-growth environments.
- Strong organizational and independent working skills.
- Proficient in Microsoft and Google applications; Salesforce experience is a plus.
- Excellent communication and motivational skills, including conflict resolution techniques.
- Working knowledge of lean Six Sigma methodology is preferred.

At this time we are only considering applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, and Washington, with a preference for candidates based in the Pacific Time Zone..

## COMPENSATION & BENEFITS

- Salary Range: $90,000 - $115,000 annually. Pay for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, and current market demands.
- California Salary Range: Due to state-specific market demands, the salary range for California is higher and falls between $100,000 - $125,000 annually.
- Great humans deserve great benefits! At Vynca, full time employees are eligible for benefits such as: medical, dental, and vision insurance, income protection benefits, flexible PTO, company holidays, 401k, and access to other wellness benefits.

## ADDITIONAL INFORMATION

- The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.
- Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
- Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
- Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.
- Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.
- Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.
- Environmental Conditions and Physical Requirements: Works with Vynca patients/clients remotely and/or in-person. Successfully performs the essential duties and responsibilities of the position through the use of physical activities as described below:
- Regularly requires sitting, standing, walking, talking, use of hands, listening, and observing.
- Regularly requires working at a computer for an entire shift (with appropriate breaks).
- Regularly requires use of laptop and video-conferencing technology.
- Occasionally requires reaching, stooping, bending, kneeling, and lifting items weighing 25 pounds or less.
- Occasional travel may be required to perform job duties, attend training, or company events.

## About Vynca

## Company Overview
- **One-liner**: Vynca provides home-based palliative care, care navigation, and serious illness management software to help people with life-limiting illnesses spend more quality days at home.
- **Entity Type**: Private (Series C-II)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2013
- **Founders**: Ryan Van Wert, M.D. (Co-founder)

## Core Business
- Primary industry/industries: Healthcare (Palliative Care, Serious Illness Management, Advance Care Planning)
- Target customers: B2B — Health plans (payers), healthcare providers, and directly to patients with serious, life-limiting illnesses.
- Mission or purpose statement: "To support people living with life-limiting illness through clinical expertise, intelligent technology, and flexible care delivery — ensuring patients and families receive exactly what they need, when and where they need it." [vyncacare.com](https://www.vyncacare.com/about)

## Products & Services
- **Specialty Palliative Care**: Home-based and virtual interdisciplinary care (physicians, nurse practitioners, RNs, social workers, chaplains) focusing on symptom and pain management, emotional and spiritual support. [vyncacare.com](https://www.vyncacare.com/)
- **Advance Care Planning Software**: A platform enabling patients and clinicians to document, store, and share care preferences (e.g., advance directives) to align decisions and avoid unnecessary interventions. [vyncacare.com](https://www.vyncacare.com/)
- **Serious Illness Management Software**: Predictive analytics and care orchestration tools that surface insights to prompt early interventions for patients with complex, life-limiting conditions. [vyncacare.com](https://www.vyncacare.com/)
- **Care Navigation / Enhanced Care Management (ECM)**: Hands-on support to help patients overcome social and practical barriers to care, such as housing, food access, and transportation. [vyncacare.com](https://www.vyncacare.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of $51.45M (Series C-II, last raised ~1 year ago as of mid-2025). [cbinsights.com](https://www.cbinsights.com/company/vynca)
- **Notable Investors/Partners**: Specific investor names not listed in provided sources, but the company has raised Series C-II funding and is backed by venture capital.
- **Growth Signals**: Acquired ReSolutionCare (a Northern California palliative care practice) in 2021. Expanded palliative care services to Oregon, Washington, Utah, and Idaho in 2022. Reports average monthly savings of $1,700–$3,400 per patient. [vyncacare.com](https://www.vyncacare.com/about) | [cbinsights.com](https://www.cbinsights.com/company/vynca)

## Competitive Advantages
- **Integrated Model**: Unique combination of home-based clinical care delivery, care navigation, and proprietary software (advance care planning + predictive analytics) — creating a unified platform for serious illness management. [vyncacare.com](https://www.vyncacare.com/)
- **Proactive, Data-Driven Care**: Uses technology to "quietly observe behavior and data to surface insights and direct prompt interventions," reducing avoidable hospitalizations. [cbinsights.com](https://www.cbinsights.com/company/vynca)
- **Focus on Earlier Intervention**: Differentiates by showing up "earlier" than traditional hospice, serving patients with life-limiting illnesses who are not yet hospice-eligible. [vyncacare.com](https://www.vyncacare.com/)

## Strategic Focus
- **Geographic Expansion**: Currently operating in California, Oregon, Washington, Utah, and Idaho; likely continuing to expand service areas.
- **Deepening Payer Relationships**: Growing partnerships with health plans (e.g., Medi-Cal) to manage total cost of care for high-need, high-cost populations.
- **Technology-Enabled Care**: Continuing to build out the software platform for predictive insights and care orchestration to scale the clinical model efficiently. [vyncacare.com](https://www.vyncacare.com/about)

## Why Work Here
- **Mission-Driven Work**: Employees directly help people with serious illnesses live with more comfort, dignity, and quality at home. [vyncacare.com](https://www.vyncacare.com/careers)
- **Culture Values**: Emphasizes Compassion, Integrity, Excellence, and Curiosity. [vyncacare.com](https://www.vyncacare.com/careers)
- **Benefits**: Includes multiple medical plans, 401(k) with company match, paid time off (vacation, sick, flex time), tuition reimbursement, and wellness benefits (mental health, financial well-being). [vyncacare.com](https://www.vyncacare.com/careers)
- **Work Environment**: Hybrid care delivery model (in-person and virtual) for clinical staff; office headquarters in San Mateo, CA. Non-clinical roles may offer flexibility.
- **Growth Opportunities**: A growing company with recent expansion and funding, offering roles from clinical (Nurse Practitioners, RNs, Social Workers) to leadership and technology positions. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/vynca)

## Sources
1. [vyncacare.com](https://www.vyncacare.com/)
2. [vyncacare.com - About](https://www.vyncacare.com/about)
3. [vyncacare.com - Careers](https://www.vyncacare.com/careers)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/vynca)
5. [cbinsights.com](https://www.cbinsights.com/company/vynca)

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