---
title: 'Manager, Client Success at Nexxen'
canonical: 'https://feeny.ai/job/manager-client-success-nexxen-chicago-yny1nxtysze8'
type: 'job'
last_seen: '2026-09-12'
---

# Manager, Client Success at Nexxen

- **Company:** Nexxen
- **Location:** Chicago, IL
- **Employment:** full-time
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/nexxen/b9d3ac4d-2aff-4002-909b-b53f7a1fd9ce

## Job description

We are seeking a strategic and experienced Manager of Client Success within our Central Region. In this hands-on leadership role, you will manage a high-performing team of Client Success Managers focused on delivering exceptional client experiences, maximizing retention, and accelerating revenue growth. Reporting to the Sr Director, Central Client Success, you will be a proactive, solution-oriented leader with a strong sales and operator mindset who uplifts the team, brings fresh ideas, and builds lasting client relationships. You’ll collaborate cross-functionally across Sales, Product, Marketing, Operations, Finance, and Legal to maximize client value and align client success strategies with business goals, driving measurable impact and growth in a fast-paced digital advertising environment.

## What You’ll Do

- Lead and Develop: Manage and grow a high-performing Client Success team of 4-6 individual contributors, through coaching and a culture of continuous learning, accountability, and excellence.
- Strategic Consulting: Empower the team to act as trusted advisors, guiding clients toward business goals through data-driven media strategies and a customer-first mindset.
- Drive Growth: Oversee client relationships throughout the campaign lifecycle, focusing on retention, upsell opportunities, and revenue growth through strategic planning and proactive issue resolution.
- Operational Excellence: Design and implement scalable workflows and operational best practices to increase efficiency, team effectiveness, consistency, and client impact.
- Problem Solve & Represent: Act as an escalation point for complex client issues
- Collaborate Cross-Functionally: Partner across departments to ensure alignment between client needs, Nexxen’s offerings, and strategic business priorities.
- Data-Led Decisions: Use data and insights to track KPIs, identify performance trends, and drive informed decision-making.
- Product Mastery: Maintain deep knowledge of Nexxen’s full product suite across channels to maximize client value.
- Deliver Results: Execute your strategy to deliver measurable gains in client satisfaction, revenue growth, renewal rates, upsells, and revenue targets.

## Qualifications

- 5+ years of experience in advertising, ad tech, or digital media, with a strong background in client services, account management, or media sales.
- 2+ years managing teams, with a proven record of hiring, mentoring, motivating and scaling talent.
- Demonstrated success managing large-scale strategic accounts and campaign budgets ($100M+), with clear success in revenue growth and client retention.
- Expertise in programmatic advertising, CTV, and digital media platforms.
- Strong analytical, communication and cross-functional collaboration skills, with the ability to influence internal and external stakeholders.
- Strategic thinker with strong decision-making, planning, and organizational skills—grounded in operational rigor and a bias for action.
- Highly collaborative and proactive, with a continuous improvement mindset focused on innovation and scalable success.

In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role is $100,000 - $130,000. While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. We offer a variety of benefits, including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, unlimited vacation, and company-paid holidays. The specific programs and options available will vary depending on the state, start date, and employment type. Our Talent Acquisition team will be happy to answer any questions you may have.

## #LI-KH1

#LI-Hybrid

For information about how we handle your personal information please view our [Applicant and Candidate Privacy Notice](https://nexxen.com/applicant-and-candidate-privacy-notice/)

Important Notice from Nexxen: Your Safety Matters At Nexxen, we care about the well-being of our current and future employees. We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant. Please be advised that Nexxen will never request payment (whether in cash, cryptocurrency, or any other form) as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get-rich-quick opportunities. If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name, please contact us at infosec@nexxen.com to verify its legitimacy. Your trust is important to us. Stay safe and informed. [Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity](https://nexxen.com/nexxen-fraud-alert-and-notice/)

## About Nexxen

## Company Overview
- **One-liner**: Nexxen is a publicly traded advertising technology company that offers a unified platform of DSP, SSP, and data services to power full-funnel programmatic advertising across CTV, digital, and linear media.
- **Entity Type**: Public (Ticker: NEXN on Nasdaq and London Stock Exchange)
- **Headquarters**: New York, New York, USA (also dual HQ in Tel Aviv, Israel)
- **Founded**: 2005
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Advertising Technology (AdTech), Programmatic Advertising, Connected TV (CTV), Data Management
- **Target customers**: B2B — serves advertisers, agencies, publishers, and broadcasters globally
- **Mission or purpose statement**: To empower advertisers, agencies, publishers, and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them [nexxen.com](https://nexxen.com/)

## Products & Services
- **Nexxen DSP (Demand-Side Platform)**: A programmatic buying platform enabling advertisers to reach audiences across the open internet, including CTV, display, video, and audio.
- **Nexxen SSP (Supply-Side Platform)**: A platform for publishers and broadcasters to monetize their inventory programmatically.
- **Nexxen Data Platform**: The core data layer providing unique audience intelligence, including proprietary ACR (Automatic Content Recognition) data from 45M+ global households across the open internet [nexxen.com](https://nexxen.com/).
- **Programmatic Home Screens**: Capability to programmatically activate native smart TV home screen units.
- **Voice-to-Action Creative**: CTV creative prompts enabling voice-activated responses, built in partnership with Say It Now.
- **CTV Green Media**: Eco-conscious private marketplace inventory in partnership with Scope3.

## Market Standing
- **Valuation/Market Cap**: ~$921 million (as of mid-2026) [linkedin.com](https://www.linkedin.com/company/nexxen-inc)
- **Key Metric**: Annual Revenue of $364.8 million (most recent fiscal year) [linkedin.com](https://www.linkedin.com/company/nexxen-inc)
- **Notable Investors/Partners**: Public company; strategic partners include Hisense/VIDAA, PeerLogix, Comscore, Scope3, Say It Now. Has completed acquisitions of Amobee ($239M, 2022), RhythmOne ($176.5M, 2019), Unruly Group (2020), and Spearad GmbH ($14.7M, 2021) [linkedin.com](https://www.linkedin.com/company/nexxen-inc)
- **Growth Signals**: 681 employees (+8.4% YoY); active job postings up +124.3% year-over-year with 83 open roles; operates in 14 countries across North America, Europe, and Asia-Pacific [linkedin.com](https://www.linkedin.com/company/nexxen-inc)

## Competitive Advantages
- **Proprietary ACR Data**: Exclusive access to viewership data from 45M+ global households (via Hisense/VIDAA and PeerLogix), providing unique audience insights unavailable to competitors [nexxen.com](https://nexxen.com/).
- **Unified Full-Stack Platform**: A single tech stack combining DSP, SSP, and data management, enabling seamless cross-channel campaign management and efficiency gains.
- **CTV Innovation First-Mover**: Early leadership in programmatic CTV with innovations like voice-to-action creative and programmatic home screen activation.
- **Eco-Conscious Media**: First-mover advantage in sustainable advertising with CTV Green Media and Scope3 integration, appealing to brand sustainability goals.

## Strategic Focus
- **CTV & Advanced TV Dominance**: Deepening capabilities in connected TV and linear TV convergence through proprietary ACR data and innovative ad formats.
- **Data-Driven Performance**: Leveraging the Nexxen Data Platform to deliver full-funnel performance from awareness to conversion.
- **Global Expansion**: Scaling presence across 14 countries, with particular growth in the US, Israel, Australia, and Asia-Pacific markets.
- **Sustainability Leadership**: Differentiating through eco-conscious programmatic inventory and green media products.

## Why Work Here
- **Culture**: Described as “customer-centric, curious mindset, collaborative with no ego” — the company calls this the “3 Cs” culture [nexxen.com](https://nexxen.com/careers/).
- **Work Model**: Hybrid — 3 days per week in the local office, enabling collaboration and relationship-building [builtin.com](https://builtin.com/company/nexxen).
- **Global Presence**: 17 total offices worldwide, including New York (HQ), Tel Aviv, London, Sydney, Toronto, Tokyo, Singapore, and major US cities [builtin.com](https://builtin.com/company/nexxen).
- **Engineering & Tech**: 250 Product + Tech employees; tech stack includes React, Spring, Scala, MySQL, MongoDB, Snowflake, and Oracle [builtin.com](https://builtin.com/company/nexxen).
- **Growth Trajectory**: Public company with aggressive hiring (+124% YoY job posting growth), strong revenue base ($364M+), and a history of strategic acquisitions — signals stability and expansion.
- **Notable Perks**: Not explicitly listed, but the company emphasizes career growth, skill enhancement, and being part of a team transforming advertising through AI and proprietary data [nexxen.com](https://nexxen.com/careers/).

## Sources
1. [Nexxen Website](https://nexxen.com/)
2. [Nexxen Careers Page](https://nexxen.com/careers/)
3. [Nexxen Job Board (Ashby)](https://jobs.ashbyhq.com/nexxen)
4. [Built In - Nexxen Company Profile](https://builtin.com/company/nexxen)
5. [LinkedIn - Nexxen Company Page](https://www.linkedin.com/company/nexxen-inc)

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