---
title: 'Manager, Commercial Accounts at HackerRank Careers'
canonical: 'https://feeny.ai/job/manager-commercial-accounts-hackerrank-careers-in-santa-clara-or-mountain-view-1jemb2jfgpdj'
type: 'job'
last_seen: '2026-11-02'
---

# Manager, Commercial Accounts at HackerRank Careers

- **Company:** HackerRank Careers
- **Location:** IN Santa Clara OR Mountain View, CA
- **Work type:** hybrid
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-11-02
- **Apply:** https://job-boards.greenhouse.io/hackerrank/jobs/8325707

## Job description

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.

Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.

People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.

## About the Team

The Commercial Sales team spans all market segments from small, high growth start ups  to large established enterprises. The defining factor for this team is working in a fast-paced, high-volume environment with responsibility for total customer experience and all commercial relations with assigned customers in the Americas region.

## What you’ll do

- Lead, coach, and develop the Commercial Account Management team. Set clear performance expectations, support career growth, and build a culture of engagement, accountability, and strong customer outcomes.
- Own the team’s strategy and performance against commercial gross revenue retention, net revenue retention, renewal, and expansion ARR goals. Identify opportunities to reduce churn and grow the installed customer base.
- Equip the team with repeatable playbooks for account planning, renewals, value realization, and expansion leverage latest AI tools and approaches.
- Partner with account managers on critical customer moments, including complex renewals, commercial negotiations, and account recovery plans.
- Monitor customer health and early warning indicators. Coordinate with internal partners to address risk, develop save plans, and improve adoption and customer outcomes.
- Maintain accurate forecasts in Salesforce and provide clear visibility into renewals, ARR, churn, and expansion. Use pipeline and customer data to guide operating decisions and communicate risks and opportunities to leadership.
- Establish and improve core account management practices, including quarterly QBRs with customers, value realization frameworks, renewal planning, and upsell methods.
- Partner with Deal Desk, Finance, and Legal on renewal and expansion pricing, discount governance, contract structures, amendments, and redlines. Explain approved commercial and legal positions clearly to customers.
- Work closely with Product, Engineering, Marketing, and Sales to improve the end-to-end customer experience. Translate customer and market feedback into recommendations that support product adoption and account growth.

We are looking for

- 6+ years of experience in SaaS sales, account management, customer success, or renewals, including at least 2 years leading or managing a customer-facing, quota-carrying team.
- A track record of meeting or exceeding renewal, retention, and expansion goals, with a repeatable approach to account management and experience across high-touch and scaled customer models.
- Strong knowledge of SaaS economics, commercial account strategy, customer adoption, renewals, and negotiations.
- The ability to coach and motivate teams, set clear standards, build accountability, and represent team needs with leadership.
- Strong analytical skills to use CRM data, forecasts, and customer signals to guide decisions and address risk.
- Excellent communication, organization, and relationship-building skills, with the ability to partner across Product, Engineering, Support, Sales, Marketing, Finance, Deal Desk, and Legal.
- A technical background is a plus, particularly experience as a Solutions Engineer.

What you’ll need to thrive in this role

You’ll pair strong commercial leadership with deep customer, product, and business understanding. You’ll lead in a way that reflects HackerRank’s values: Front of Jersey, Captain, Madly Deeply Care, Go Deep, and Dev First. You’ll bring grit, curiosity, agency, collaboration, clear communication, strong organization, relationship-building, and consistent follow-through to your work.

## What you’ll bring

- Deep product expertise: A strong understanding of the products the team supports, including how to scope and deliver solutions that meet customer requirements.
- B2B sales expertise: Mastery of the sales cycle stages relevant to this role, particularly account management, adoption, renewal, and customer advocacy. Expectations for prospecting or new deal execution should be confirmed based on the role’s final scope.
- Commercial and customer judgment: The ability to connect customer needs, product capabilities, and business outcomes to guide account strategy and support sustainable retention and growth.
- Leadership and communication: The ability to set direction, coach account managers, communicate clearly with customers and executives, and build effective cross-functional partnerships.

## Compensation

This sales role is eligible for incentive-based pay, with an annual total potential earnings range (OTE) of $200,000 to $235,000, including base salary and incentive-based compensation (based on quota attainment). Want to learn more about HackerRank? Check out [HackerRank.com](http://hackerrank.com/) to explore our products, solutions and resources, and dive into our story and mission [here](https://www.hackerrank.com/about-us/).

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

[Linkedin](https://www.linkedin.com/company/hackerrank/) | [X](https://twitter.com/hackerrank) |https://www.linkedin.com/company/hackerrank/[Blog](https://blog.hackerrank.com/?utm_medium=email&utm_content=signature) | [Instagram](https://www.instagram.com/hackerrank?igsh=MWNid2d6aWlxYnl0OQ==) | [Life@HackerRank](https://www.instagram.com/lifeathackerrank?igsh=eDFta3owaTJsbW5x)

Notice to prospective HackerRank job applicants:

- Our Recruiters use @hackerrank.com email addresses.
- We never ask for payment or credit check information to apply, interview, or work here.

## About HackerRank Careers

## Company Overview
- **One-liner**: HackerRank is a skills-based hiring platform that helps companies assess and hire developers through coding challenges and technical interviews, while also nurturing a massive developer community focused on upskilling.
- **Entity Type**: Private (Series D, $60M led by Susquehanna Growth Equity in March 2022)
- **Headquarters**: Santa Clara, California, USA (global offices also in Bangalore, India, with remote teammates across the US, UK, and India)
- **Founded**: Not publicly available from provided sources (commonly reported as 2012)
- **Founders**: Vivek Ravisankar and Hari Karunanidhi

## Core Business
- **Primary industry**: HR tech / Talent assessment / Developer skills evaluation
- **Target customers**: B2B – companies of all sizes hiring developers; also B2C – developers seeking to improve their skills and find jobs
- **Mission or purpose statement**: “Change the world to value skills over pedigree.”

## Products & Services
- **[HackerRank Platform](https://www.hackerrank.com)**: A SaaS-based assessment platform that enables companies to screen and interview developers using coding challenges, automated evaluations, and technical interview tools. Includes a library of over 188 million skill assessment data points and supports 26M+ developers in the community.
- **[Chakra (AI Interviewer)](https://builtin.com/company/hackerrank/jobs)**: An AI-powered interviewer being developed to conduct conversational interviews, focusing on conversation management, evaluation methodologies, and quality at scale (mentioned in job postings for Machine Learning Engineer, Chakra).
- **Expanded Assessments**: Beyond software development, HackerRank is building assessments for skills in hardware, design, QA, and soft skills (e.g., for distributed teams).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (last known funding round: $60M Series D in March 2022)
- **Key Metric**: Total funding of $60M+ (Series D led by Susquehanna Growth Equity); prior rounds include $3M Series A
- **Notable Investors / Partners**: Susquehanna Growth Equity (lead in Series D)
- **Growth Signals**:
  - Over 26 million developers in the community
  - 2,500+ customers
  - 172,800 daily skill assessments submitted
  - 188 million+ data points on technical skill assessments
  - Expanding into new assessment areas (machine learning, blockchain, crypto, hardware, design, QA, soft skills)
  - Developing an AI interviewer (Chakra) to scale interviews
  - 18 million+ developers in the community (as of earlier data point)

## Competitive Advantages
- **Developer skills authority**: Massive dataset of 188M+ skill assessments provides unique insights into developer capabilities.
- **Community network effects**: 26M+ developers use the platform, attracting more companies and creating a virtuous cycle.
- **Developer-first mindset**: Products are built from the perspective of enabling developers to be their best, which resonates with both candidates and hiring teams.
- **AI-powered innovation**: Chakra AI interviewer aims to automate and scale high-quality technical interviews, differentiating from traditional coding assessment platforms.
- **Brand credibility**: Trusted by thousands of companies; known for moving hiring away from resume-based pedigree toward skills-based evaluation.

## Strategic Focus
- **AI-driven assessment**: Investing heavily in Chakra, an AI interviewer that can conduct structured, high-quality interviews at scale.
- **Expanding skill coverage**: Broadening assessments beyond software development to include hardware, design, QA, and soft skills to support the needs of distributed teams.
- **Global reach**: Continuing to grow the developer community and customer base internationally, with relocation support for key roles in Santa Clara and Bangalore.
- **Data-driven hiring**: Leveraging its massive dataset to improve the accuracy and fairness of assessments.

## Why Work Here
- **Mission-driven culture**: “Change the world to value skills over pedigree” – the team is passionate about making hiring more equitable.
- **Values**: Think developer-first, be the captain (ownership), go deep, be humble, truly care.
- **Work environment**: Hybrid, on-site, and remote roles available depending on the position. Offices in Santa Clara and Bangalore, with teammates across the US, UK, and India.
- **Hiring process**: Fast – typically a few days to two weeks. Includes technical assessments, interviews with the hiring manager and future teammates, and a HackerValues interview. Relocation support provided for in-office roles.
- **Benefits**: Competitive pay and meaningful equity, health coverage for you and family, retirement plans by region, flexible paid time off, home office/remote work stipends, mental health and well-being support, annual learning and growth budget, referral bonuses.
- **Engineering culture**: High bar for quality, speed and quality are not trade-offs; focus on craft and impact. Teams work on cutting-edge AI and large-scale data systems.
- **Growth opportunities**: Fast-growing company with active roles in machine learning, data engineering, security, product management, and customer success.

## Sources
1. [hackerrank.com/careers/home](https://www.hackerrank.com/careers/home)
2. [hackerrank.com/about-us](https://www.hackerrank.com/about-us)
3. [linkedin.com/company/hackerrank](https://www.linkedin.com/company/hackerrank)
4. [builtin.com/company/hackerrank/jobs](https://builtin.com/company/hackerrank/jobs)
5. [builtin.com/company/hackerrank/faq/workplace-perception](https://builtin.com/company/hackerrank/faq/workplace-perception)

## Other roles at HackerRank Careers

- [AI Researcher Intern](https://feeny.ai/job/ai-researcher-intern-hackerrank-careers-bengaluru-fe48nbbdp12j) — Bengaluru, India
- [Deep Learning Research Engineer](https://feeny.ai/job/deep-learning-research-engineer-hackerrank-careers-in-bangalore-sayq0sayy2dq) — IN Bangalore, India
- [Senior Engineering Manager](https://feeny.ai/job/senior-engineering-manager-hackerrank-careers-in-bangalore-4jqtav20w9h0) — IN Bangalore, India
- [Principal Product Manager](https://feeny.ai/job/principal-product-manager-hackerrank-careers-in-bangalore-w5hekge2h1x3) — IN Bangalore, India
- [Customer Experience Engineer, L2](https://feeny.ai/job/customer-experience-engineer-l2-hackerrank-careers-in-santa-clara-or-mountain-h9c367whw662) — IN Santa Clara OR Mountain View, CA
- [Software Development Engineer Intern](https://feeny.ai/job/software-development-engineer-intern-hackerrank-careers-bengaluru-smzcht01tcrn) — Bengaluru, India
- [Creative Content Lead](https://feeny.ai/job/creative-content-lead-hackerrank-careers-in-bangalore-9k5pwnvpy8a7) — IN Bangalore, India
- [Customer Account Manager - Mid Market](https://feeny.ai/job/customer-account-manager-mid-market-hackerrank-careers-in-santa-clara-or-kpcvhv5kfn2y) — IN Santa Clara OR Mountain View, CA
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-hackerrank-careers-in-santa-clara-or-mountain-view-ry2jwax8mfkk) — IN Santa Clara OR Mountain View, CA
- [Software Development Engineer in Test II](https://feeny.ai/job/software-development-engineer-in-test-ii-hackerrank-careers-in-bangalore-kj74rj69n66v) — IN Bangalore, India