--- title: 'Manager, Consulting - AI & Process Automation at Point B' canonical: 'https://feeny.ai/job/manager-consulting-ai-process-automation-point-b-chicago-1bhe115arv0y' type: 'job' last_seen: '2026-09-08' --- # Manager, Consulting - AI & Process Automation at Point B - **Company:** Point B - **Location:** Chicago, IL - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-03-24 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/pointb/5c922abd-e4ac-4a96-b11f-de9b2afbbe87 ## Job description Point B is a business innovation firm that takes the guesswork out of transformation.  We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead. We're consulting done different. While others might say it, we live it—your success is our success. We start with the challenges you face, then partner to drive to what’s right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you’ll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today. ## JOB SUMMARY The Manager is an onsite client-facing role that leads large business and technical projects. The Manager may work across multiple industries and functional areas and lead teams or programs involving multiple workstreams. The Manager supervises the work and day-to-day development of others and may take on formal people management responsibilities within their team. Managers within the Intelligent Operations – AI & Automation capability help clients redesign and improve operations through the application of automation, artificial intelligence, and data-driven technologies. In addition to leading engagements, these Managers help identify opportunities for AI and automation, design future-state workflows that combine human and digital capabilities and work closely with business and technical teams to deliver solutions that improve efficiency, quality, and scalability of operations. Managers in this capability may also contribute to the development and refinement of Point B’s AI and automation offerings, share insights on emerging technologies and their application to client operations, and support the growth of the AI and Process Automation capability through knowledge sharing, mentoring, and development of reusable assets. ## RESPONSIBILITIES: Decision Making and Influence - Leads and manages the strategic and tactical elements of the full lifecycle of large engagements and drives decision-making throughout the process to move the work forward - Develops and manages complex program/project structures, schedules, budgets, resource plans, etc. Client Service Delivery - Supports all phases of an engagement; operates effectively with senior leaders at our clients and within the firm - Provides oversight for the quality of workstreams and/or components of the project, ensuring that all deliverables meet the firm’s quality standards and client requirements - Prepares, reviews, understands, and maintains complex project and program documentation - Manages project budgets, ensuring financial targets are met and profitability is maximized - Effectively leads meetings and drives discussions to necessary resolution to keep the project moving forward - Identifies potential risks, develops mitigation strategies, and recommends key decisions for programs Capability Specific Examples (IO – AI & Automation) - Leading process discovery and operational assessments to identify opportunities for automation, AI, and workflow redesign. - Designing future-state operating models that combine process redesign, automation technologies, and AI capabilities. - Translate business requirements into automation and AI solution designs, partnering with technical teams to deliver solutions. - Acting as a product owner or solution lead, defining requirements, user stories, and implementation priorities. - Ensuring AI and automation initiatives deliver measurable operational and financial outcomes. - Facilitating client workshops and working sessions that drive alignment on solution design, governance, and adoption strategies. - Develop business cases and value assessments to prioritize automation and AI opportunities. Business Development - Supports business development opportunities by identifying new areas where the firm can provide services to the client and collaborating with pursuit team - Grows network through exceptional client service delivery and maintains relationships to support Point B business development - Collaborates with Client Leaders, Project Leaders, and Engagement Leaders to define long-term goals for client accounts and identify new service offerings Leadership - Fosters a collaborative team environment that encourages knowledge sharing, innovation, and high performance - Assembles and effectively leads program teams by leveraging individual strengths and abilities - Facilitates team progress in choosing pragmatic solutions and making effective business decisions - May serve as a 1:1 Coach - Partners with Project Leader and or 1:1 Coach, as appropriate, to provide provide feedback to other Team Members - Coaches and mentors Point B associates in developing new skills and growing their careers - Consistently demonstrates and lives Point B values Intellectual Capital - Contributes to firm-wide operational initiatives to improve delivery methodologies and/or offerings - Continuously grows depth of personal expertise in Service Line capability and/or industry practices - Contributes to development of other intellectual capital initiatives - Other duties as assigned ## REQUIRED QUALIFICATIONS: - B.A. or B.S. required - 8 years minimum of experience - Ability to work on-site as requested - Ability to work remotely - Ability to travel up to 80% - Ability to work non-standard work hours as necessary ## DESIRED QUALIFICATIONS: - MBA Desired - PM experience leading large, complex engagements - Cross-industry experience highly desired, or deep experience in a strategic industry - Consulting experience desired, customer-facing experience required - Experience coaching or advising others on PM activities - Experience with technology, systems implementation, change management, PMO/TMO, PPM and/or process improvement - Experience leading teams and developing others on engagements ## JOB SPECIFIC QUALIFICATIONS: - Technical Skills: Knowledge of process improvement methodologies and tools such as Lean Six Sigma or Business Process Management. Functional knowledge of automation tools and technologies such as RPA platforms (e.g., UiPath, Automation Anywhere), low-code platforms (e.g., Power Platform, Appian), process mining tools (e.g., Celonis), task mining (e.g., Mimica) and Artificial Intelligence tools (e.g., GenAI, AI Agents). Understanding how data flows across business systems and supports automation and analytics initiatives. - Delivery & Product Mindset: Exposure to software development or product life cycle concepts (SDLC, Agile, or Design Thinking). Ability to act as a product owner or solution lead, defining requirements, prioritizing features, and collaborating with technical teams during implementation. Comfortable working in iterative environments where solutions evolve through prototyping, testing, and refinement. - Curiosity and Continuous Learning: Demonstrates a curious and learning-oriented mindset, staying informed on emerging technologies such as generative AI, automation platforms, and AI agents. Ability to translate emerging technologies into practical client applications. - People Leadership: Experience coaching and developing team members, including providing feedback, mentoring associates, and supporting career growth. Ability to lead teams and foster a collaborative and inclusive environment. - Systems Thinking: Understands the interplay between process, people, technology, and culture.. Designs solutions that drive sustainable operational improvement, not just technology deployment. ## COMPENSATION & BENEFITS: The estimated salary range for this role is $96,500 - $197,500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable. Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance. Employees hired on or after October 1 are not eligible to participate in the current year’s bonus or merit increase cycle. Eligibility will begin with the following performance cycle, in accordance with company policy. INTRIGUED TO LEARN MORE? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. WHAT MAKES POINT B DIFFERENT? We put our passion for change to work, using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world’s best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities. Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish. Award winning – Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity. Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website. Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires. Legal Information for Job Seekers can be accessed on our Careers Website. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. ## About Point B ## Company Overview - **One-liner**: Point B is a management consulting firm that helps organizations turn disruption into competitive advantage by connecting strategy, execution, technology, and AI. - **Entity Type**: Private (Private Equity-backed) - **Headquarters**: Seattle, Washington, United States - **Founded**: 1995 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Business Consulting and Services, with specialized focus on Business Performance, Data, Technology, and AI. - **Target customers**: Enterprise and mid-market organizations across industries, including healthcare, financial services, technology, and the public sector. B2B. - **Mission or purpose**: To connect strategy, execution, technology, and AI in ways that create measurable business impact and help clients achieve meaningful outcomes wherever business happens. ## Products & Services Point B delivers consulting and advisory services rather than proprietary SaaS products. Major offerings include: - **Business Performance Consulting**: Strategy formulation, operating model design, organizational transformation, and execution management. - **Data & AI Consulting**: Data strategy, AI enablement, analytics, and AI-powered process automation. - **Technology & Digital Delivery**: Engineering and tech build services, including consulting software engineering and custom technology solutions. - **Transformation Leadership**: Senior advisory and interim leadership for large-scale change programs, including process automation and AI-focused go-to-market transformation. ## Market Standing - **Valuation/Market Cap**: Not disclosed. - **Key Metric**: Annual revenue reported at **$200M** (third-party LinkedIn company data; not officially disclosed). Headcount figures vary: **380 employees** per LinkedIn data aggregator, **525+ total associates** in North America per Point B's website, and **850+ associates in the US** plus **3,000+ consultants worldwide** via the Nextcontinent partnership. - **Notable Investors/Partners**: - **Endeavour Capital** — lead investor in a private equity round (2022-01-18) - **Nextcontinent** — global partnership network providing 3,000+ consultants worldwide - **Growth Signals**: - Acquisitions: **TNG** (2017), **Independence Consulting** (2019), **Sustainable Business Consulting** (2022), **Lumston** (2024) - Expanded footprint across 13 countries, with offices in Seattle, Phoenix, San Antonio, Chicago, Los Angeles, and San Francisco - Active hiring in AI & Process Automation and Tech Build teams, signaling a strategic push toward AI-led transformation ## Competitive Advantages - **Integrated model**: Combines Business Performance and Data, Technology & AI under one approach, unlike firms that silo strategy from implementation. - **Hybrid-first culture**: Working hybrid since 1995, giving them deep experience in flexible, distributed delivery models. - **Employee ownership**: Participation in an Employee Stock Ownership Plan (ESOP) aligns employees with firm outcomes. - **Broad yet specialized reach**: Strong North American footprint complemented by a global network through Nextcontinent. - **Trusted brand recognition**: Named among Best Management Consulting Firms in America and Largest Healthcare Management Consulting Firms, 2023. ## Strategic Focus - **AI & Process Automation**: Expanding consulting and engineering services around AI enablement, automation, and data-driven transformation. - **Growth in healthcare**: Hiring senior managers focused on payer growth, product, and AI-enabled go-to-market transformation. - **Global scalability**: Leveraging the Nextcontinent partnership to serve clients across 13 countries while maintaining a strong US presence. - **M&A-driven expansion**: Recent acquisitions (e.g., Lumston in 2024) indicate continued portfolio diversification into AI and technology consulting. ## Why Work Here Point B emphasizes a people-first culture focused on meaningful work, flexibility, and whole-person wellness. - **Culture**: Winning “Best Place to Work” recognition; strong emphasis on inclusion, belonging, and community involvement; active Business Resource Groups (BRGs). - **Work model**: Hybrid environment offered since 1995; work varies by project and role — on-site with clients, at Point B offices, or at home. - **Benefits**: - Medical, vision, and dental coverage (100% company-paid vision and dental premiums) - Flexible, self-managed Paid Time Off (PTO) and up to 4 months unpaid personal leave while retaining benefits - Professional development stipend and leadership development programs - Wellness stipend, technology & mobility stipend, and firm-provided laptop - Employee Stock Ownership Plan (ESOP) - Generous paid parental leave (birth, adoption, fostering) - Mental health support via Spring Health, Employee Assistance Program (EAP), and short/long-term disability - **Growth**: Annual external training stipend, conference opportunities, and access to challenging client projects spanning AI, data, and technology. ## Sources 1. [Point B — About Us](https://www.pointb.com/about) 2. [Point B — Careers & Job Openings](https://www.pointb.com/careers) 3. [Point B — Employee Benefits](https://www.pointb.com/Careers/Benefits) 4. [Point B — Open Positions on Lever](https://jobs.lever.co/pointb) 5. [Point B — LinkedIn Company Profile](https://www.linkedin.com/company/point-b) ## Other roles at Point B - [Senior Associate, Technical Project Management](https://feeny.ai/job/senior-associate-technical-project-management-point-b-phoenix-tyxk2f8ema7f) — Phoenix, AZ - [Associate, Strategy & Transformation](https://feeny.ai/job/associate-strategy-transformation-point-b-dallas-4vnab25q1jq3) — Dallas, TX - [Senior Manager, Payer - Growth, Product & AI-Enabled Go-To-Market Transformation](https://feeny.ai/job/senior-manager-payer-growth-product-ai-enabled-go-to-market-transformation-5at7vmvt1pqe) — Chicago, IL - [Senior Manager, Perioperative Leader](https://feeny.ai/job/senior-manager-perioperative-leader-point-b-seattle-p7jr77my741j) — Seattle, WA - [Senior Manager, Consulting - Tech Build](https://feeny.ai/job/senior-manager-consulting-tech-build-point-b-chicago-nrd7qrdqfypq) — Chicago, IL - [Senior Manager, Perioperative Leader](https://feeny.ai/job/senior-manager-perioperative-leader-point-b-chicago-8nvqc6b3z4tk) — Chicago, IL - [Manager, Consulting Software Engineer - Tech Build](https://feeny.ai/job/manager-consulting-software-engineer-tech-build-point-b-dallas-2fwe4xjr0607) — Dallas, TX - [Manager, Consulting Software Engineer - Tech Build](https://feeny.ai/job/manager-consulting-software-engineer-tech-build-point-b-chicago-avxk6b9gw46t) — Chicago, IL