--- title: 'Manager, Credit Control, APAC at Flexport' canonical: 'https://feeny.ai/job/manager-credit-control-apac-flexport-hong-kong-45pct94xhhdt' type: 'job' last_seen: '2026-11-04' --- # Manager, Credit Control, APAC at Flexport - **Company:** Flexport - **Location:** Hong Kong - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-11-04 - **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8238697 ## Job description About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes from emerging brands to Fortune 500s use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity You will own credit and collections for Flexport across Asia Pacific and be the partner to APAC leadership and every country leader on customer risk. You will take Flexport’s global credit framework and adapt it to APAC, tailoring policy, terms and limits to each market’s practices and making sure the business applies them consistently. You will also run collections for the region, keeping receivables current and cash coming in. As Flexport expands across APAC, you will extend this framework to new countries, supported by the automation and risk tools developed by our US Corporate Credit team. If you want to protect Flexport’s capital while helping the business win more trade in Asia, you belong here. Scope: - Regional Ownership: Manage Flexport’s credit and collections function across Asia Pacific, covering every market where we operate. - Expansion Support: Support Flexport’s growth across the region, rolling out credit for new countries, entities and products as they launch. - Policy Localization: Adapt Flexport’s global credit policy and processes to APAC markets, adding country-specific rules where local practice requires it. - Function Building: Scale a robust credit function in the region, from decisioning and monitoring to collections and reporting. You Will: - Localize Credit Policy: Apply Flexport’s global credit framework to each APAC country and adapt it to local legal, regulatory, tax, currency and payment practices - Partner with APAC Leadership: Serve as the credit partner to APAC leadership and each country leader. Align credit strategy with commercial goals, present portfolio risk, and make clear, timely calls on high-impact requests. - Own the APAC Portfolio: Monitor exposure, aging and concentration, and spot emerging risk early so issues are handled before accounts go past due. - Lead Regional Collections: Own collections across APAC, from dunning strategy and past-due follow-up to payment plans, dispute resolution and escalation to external agencies or legal partners. Work with country teams to keep DSO and past-due balances within target. - Adopt US-Built Automation: Work with the US Corporate Credit and Credit Science teams to deploy credit scoring, monitoring and workflow tools in APAC. Define local requirements and drive adoption with country teams. - Apply Freight Forwarding Practice: Bring proven methods for managing credit with shippers, consignees, overseas agents and carriers, including duties, outlays, freight collect and cargo-release controls. - Manage External Partners: Own relationships with local credit bureaus, credit insurers, banks and collection or legal partners across the region. - Report and Govern: Deliver regular APAC portfolio reviews to regional and global Finance leadership, and keep the region compliant with policy and ready for audit. You Should Have: Hard Skills - 10+ years of experience in commercial credit and collections, with at least 5 years leading credit and collections across multiple APAC countries. - Industry: Freight forwarding, logistics or shipping credit experience strongly preferred. - Policy Implementation: Proven record of rolling out and adapting credit policy across several jurisdictions. - Collections: Track record of running collections and reducing past-due balances and DSO. - Regional Knowledge: Working knowledge of credit, collections and enforcement practices across APAC markets. - Financial Judgment: Sound financial statement analysis and judgment on complex or high-exposure accounts. Comfortable making decisions from data and automated tools; coding not required. - Languages: Fluent English. Mandarin or Cantonese preferred; other APAC languages a plus. - Education: Bachelor’s degree in Finance, Accounting or Business (required). MBA, CPA or credit certification are a plus. Soft Skills - Executive Presence: Able to influence senior commercial leaders and country managers, and to say no when the risk isn’t right. - Cross-Cultural Leadership: Builds trust with teams across very different markets and business cultures. - Ownership: Takes full accountability for the region with little direction. - Communication: A clear, persuasive communicator, both written and verbal, at every level of the organization. - Flexibility: Willing to travel across APAC and work across US and EU time zones. - Collaboration: A team player who makes cross-functional partners better. Why Flexport: You’ll join a credit team that operates with the agility of a startup and the data advantage of a global logistics leader. You’ll lead credit and collections for one of Flexport’s most important regions, building on an established global framework and automation already built for you to deploy, with direct access to APAC and global Finance leadership. If that’s the kind of impact you’re after, let’s talk. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Hong Kong Personal Data (Privacy) Ordinance (PDPO) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information. ## About Flexport ## Company Overview - **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door. - **Entity Type**: Private (Series E) - **Headquarters**: San Francisco, California, USA - **Founded**: 2013 - **Founders**: Ryan Petersen ## Core Business - **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding - **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries - **Mission or purpose statement**: "To make global trade so easy there will be more of it." ## Products & Services - **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management. - **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class. - **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies. - **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs. - **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries - **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources) - **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide ## Competitive Advantages - **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations. - **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments. - **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class. - **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity. - **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models. ## Strategic Focus - **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations. - **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend). - **Global expansion**: Operating across continents and time zones, with offices in multiple global locations. - **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders. ## Why Work Here - **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor. - **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages. - **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure. - **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work. - **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options. - **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world." ## Sources 1. [flexport.com](https://www.flexport.com/company/careers/) 2. [flexport.com](https://www.flexport.com/) 3. [flexport.com](https://www.flexport.com/company/about-us/) 4. [flexport.com](https://www.flexport.com/careers/jobs/) 5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1) ## Other roles at Flexport - [Director, Ocean Gateway (PRS)](https://feeny.ai/job/director-ocean-gateway-prs-flexport-shenzhen-t893m148zn66) — Shenzhen, China - [Senior Product Manager, Ops Tech](https://feeny.ai/job/senior-product-manager-ops-tech-flexport-bellevue-7zrr4xzjd8hs) — Bellevue, WA / San Francisco, CA - [Ocean Operations Associate](https://feeny.ai/job/ocean-operations-associate-flexport-hanoi-1sj9ycbw2kkh) — Hanoi, Vietnam - [Account Executive, Flexport Capital](https://feeny.ai/job/account-executive-flexport-capital-flexport-san-francisco-w318rxgkj0h4) — San Francisco, CA - [Senior Software Engineer, Climate](https://feeny.ai/job/senior-software-engineer-climate-flexport-amsterdam-cye4sktanrt4) — Amsterdam, Netherlands - [Manager, Account Management](https://feeny.ai/job/manager-account-management-flexport-jakarta-ncktr6sngp7x) — Jakarta, Indonesia - [Manager, Account Payable](https://feeny.ai/job/manager-account-payable-flexport-ho-chi-minh-city-2hqp7wha3h7q) — Ho Chi Minh City, Vietnam - [Senior Brand Designer](https://feeny.ai/job/senior-brand-designer-flexport-san-francisco-8cmdrv4dxfty) — San Francisco, CA - [Senior IT Systems Engineer](https://feeny.ai/job/senior-it-systems-engineer-flexport-united-states-6g49rkdhggba) — United States - [Senior IT Systems Engineer](https://feeny.ai/job/senior-it-systems-engineer-flexport-bellevue-c313039r248h) — Bellevue, WA / San Francisco, CA