---
title: 'Manager, CRM at Lunar Solar Group'
canonical: 'https://feeny.ai/job/manager-crm-lunar-solar-group-united-states-bjzwvbm5g9bm'
type: 'job'
last_seen: '2026-09-10'
---

# Manager, CRM at Lunar Solar Group

- **Company:** Lunar Solar Group
- **Location:** United States
- **Compensation:** $70k–$90k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-25
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/lunar-solar-group/505ff1ac-c20b-4855-bea1-4c3c6054c877

## Job description

About Lunar Solar Group: Lunar Solar Group is a high-impact advertising agency that collaborates with consumer-focused brands to identify growth opportunities and implement disruptive marketing strategies. We combine digital marketing expertise and a suite of creative services to help brands scale. As a globally recognized growth consultancy, technology studio, and full-service digital marketing agency, we solve complex growth challenges and build brands through proprietary technology, innovative strategy, channel expertise, and flawless execution. Lunar has built a track record of excellence across various verticals, including durable goods, consumer packaged goods, and SaaS. While highlighting potential growth opportunities for clients, Lunar itself continues to expand rapidly.

Our Culture We’re a fast-moving, highly collaborative team of senior strategists, creatives, and technologists who push the boundaries of what performance creative can achieve. We value ownership, rigor, curiosity, and the confidence to challenge assumptions—with data. Working at Lunar means operating at a high bar. We celebrate wins, learn quickly from failures, and invest deeply in our people. Whether remote or hybrid, our team shows up as thoughtful partners to one another and trusted advisors to our clients.

## Who We Are Looking For

Are you a creative critical thinker who enjoys collaborating with others? Are you energized by seeing your work achieve substantial business results for clients? Do you want exposure to leadership training and business development as you learn to provide top-notch digital marketing services? If so, let’s talk! A career within our digital consulting and marketing practice will expose you to industry experts and proven methodologies to help hone your skills in digital marketing, account management, and client relationships.

Job Summary The CRM Manager will be an integral member of the CRM division at Lunar Solar Group and report to the Director of CRM. This position will manage the client relationship and provide best-in-class acquisition and retention strategy across 6+ DTC clients. This could include any combination of email, SMS, loyalty, referral and subscription management services. As CRM Manager, you will also manage and mentor 1-2 CRM Analysts who will assist with all builds, task management, and reporting while you manage overall strategy, final Q/A, and the client relationship. Your strategy will optimize customer lifecycles to help advance customers through the funnel of first site visit to repeat buyers of emerging direct-to-consumer brands across all industries, including food & beverage, beauty, tech, and apparel. The CRM team at Lunar Solar Group is a Klaviyo Elite Master Partner. This means we are in the top 2% of agencies in the world. This is an exciting opportunity for candidates who want to be at the cutting edge of retention strategy and grow a stronger understanding of a brand’s marketing mix.

Essential Duties & Responsibilities:

- Manage the client relationship and provide best-in-class acquisition and retention strategy across 6+ DTC clients.
- Own the email production process end-to-end through initial ideation, handoff to design, email build and scheduling, segmentation, and deployment for designated accounts.
- Oversees and ensures cohesion across all channels utilized by clients, building out effective omni-channel strategies.
- Oversee the development, launch and continual optimization of any combination of the following retention strategies: subscription, loyalty, referral
- Provide final QA on all team deliverables (email content, segments, send time, briefs, reports)
- Evaluate ad hoc, weekly and monthly reporting, and provide analysis and recommendations to clients based on findings
- Work closely with the CRM team to analyze findings, identify trends, share learnings, and recommend new strategies.
- Stay current on email best practices and industry standards; continuously recommend new approaches, innovative ideas, and/or technologies to deliver on KPIs.
- Coach and mentor direct reports to develop their skills as it relates to account management, communication, client services, and email strategy.

Experience, Skills & Knowledge:

- 2-5 years of email marketing experience in the e-commerce industry.
- Experience working at a marketing agency.
- Hands-on experience using Braze within the last 3 years and can navigate it confidently to build, segment, and deploy campaigns for clients.
- Advanced experience with campaign management tools and/or an ESP, we primarily use Klaviyo.
- Experience with CRM tech outside of Klaviyo (e.g. Iterable, Attentive, Wonderment, Yotpo etc.)
- Strong knowledge of Excel, Powerpoint, and Word a must.
- Strong organizational and presentation skills.
- Experience compiling, analyzing, and tracking data to aid in decision making.
- Customer segmentation and database management experience.
- Client relationship management.
- Experience in the development of marketing assets and collaborating with members from creative and e-commerce teams.
- Excellent attention to detail and quality assurance capabilities; willingness to be hands-on.
- Ability to think strategically, work independently and thrive in a fast-paced, collaborative environment.
- Excellent interpersonal skills; team player with ability to communicate well among cross-functional teams.
- BS/BA Degree in Business, Psychology, Marketing or related field is desired.

Top Reasons You’ll Love It Here:

- Accelerated career growth and leadership opportunities.
- Direct mentorship and collaboration with senior leaders across departments.
- A talented, supportive, and passionate team that loves what we do.
- Competitive benefits including 100% paid Medical, Dental, Vision, STD, LTD, and Life insurance.
- 401K with company match.
- Generous PTO and holidays, plus a day off during your birthday week!

## About Lunar Solar Group

## Company Overview
- **One-liner**: Lunar Solar Group is a globally recognized growth consultancy that combines marketing expertise with proprietary commerce and AI-driven technology to help DTC and omnichannel brands scale.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States
- **Founded**: 2017
- **Founders**: Not publicly listed (the company was born from frustration with traditional agencies; leadership includes Managing Partner and Chief Growth Officer, but founder names are not disclosed on primary sources)

## Core Business
- **Primary Industry**: Advertising Services / Digital Marketing & Ecommerce Growth Consulting
- **Target Customers**: Direct-to-consumer (DTC) brands, omnichannel retailers, and high-growth ecommerce companies (enterprise and mid-market)
- **Mission or Purpose Statement**: “Grow Beyond” – helping brands break growth barriers at the intersection of technology innovation and digital strategy.

## Products & Services
- **Mission Control**: Proprietary omnichannel data and measurement platform providing attribution, financial forecasting, consumer insights, channel performance, and brand health tracking.
- **Loyalty Landers**: No-code landing page and experience builder that allows teams to deploy personalized post-click experiences for every ad and email in under an hour.
- **Stay AI**: Subscription, retention, and LTV platform that turns subscription programs into performance channels with unique features for CPG and DTC brands.
- **KnoCommerce**: Post-purchase surveying tool to better understand customers and improve attribution.
- **VTagz**: Digital-to-retail marketing solution that delivers shopper rewards via SMS, connecting digital engagement with in-store sales.
- **Service Groups**:
  - **Acquisition (MuteSix)**: Full-funnel acquisition including paid social (Meta, TikTok, influencer), paid search (Google, YouTube), performance creative, and production.
  - **Retention (Enkore)**: Omnichannel lifecycle & loyalty strategy, email & SMS management, loyalty & rewards programs, referral & ambassador programs, subscription/membership programs, mobile apps & push, data & technology management.
  - **Web Experience (No Sleep Studio)**: Ecommerce website design, UX wireframing & UI design, development (Shopify Partner), conversion rate optimization (CRO), landing page development & testing, technology management, website maintenance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Raised $6M Series A in October 2024 from venture partners and angel investors.
- **Notable Investors/Partners**: Venture partners and angel investors (not named individually in public sources); strategic partners include Sharma Brands (a known talent source).
- **Growth Signals**:
  - Employee headcount of 101 (+37.1% YoY) as of 2026.
  - LinkedIn followers: 15,729 (+90% yearly growth).
  - Acquired MuteSix from Dentsu in October 2024.
  - Operates in 8 countries (US, Argentina, Canada, Philippines, Ghana, Indonesia, India, Bangladesh).
  - Claims to have driven $1.7B in revenue for clients and achieved 95% client satisfaction.
  - Active job postings up 300% year-over-year (8 open roles as of mid-2026).

## Competitive Advantages
- **Proprietary Technology Stack**: A suite of in-house built marketing intelligence, landing page, subscription, surveying, and retail-attribution tools that differentiate Lunar from traditional agencies.
- **Integrated Model**: Combines full-service agency execution (creative, media buying, web development) with its own tech studio and an early-stage investment fund – creating a “system” for growth rather than point solutions.
- **Data-First Approach**: Mission Control platform provides real-time attribution and financial forecasting, enabling data-driven decision making across all channels.
- **Track Record of Innovation**: Incubated multiple successful products (Stay AI, KnoCommerce, VTagz) and made strategic acquisitions (MuteSix) to expand capabilities.

## Strategic Focus
- **AI and Commerce Innovation**: Investing in AI applications for digital-to-retail media buying and marketing automation (funding earmarked for AI projects).
- **Expanding Proprietary Tooling**: Continuing to build Mission Control, VTagz, and other internal platforms to deepen competitive moats.
- **Talent and Scale**: Rapidly hiring (300% increase in job postings) and expanding geographically to support global client base.
- **Integration Post-Acquisition**: Fully integrating MuteSix’s acquisition and media-buying expertise into the broader Lunar platform.

## Why Work Here
- **Remote-First Workspace**: Fully remote environment with flexible hours.
- **Benefits**: Strong industry-aligned salaries, comprehensive health/dental/vision insurance, 401k with matching, and professional development/training opportunities.
- **Culture**: Described as a place for “builders, thinkers, and doers” with a fast-paced, innovative, and entrepreneurial ethos. The company values loyalty to the mission and is not “just another agency.”
- **Growth Trajectory**: Rapidly scaling (37% headcount growth YoY) with opportunities for career advancement in marketing, engineering, design, and data roles.
- **Meaningful Work**: Employees build proprietary tools and work directly with high-growth DTC brands like Olipop and ARMRA, with real impact on client revenue.

## Sources
1. [lunarsolargroup.com](https://lunarsolargroup.com/) – Company website (product descriptions, press releases, values)
2. [linkedin.com](https://www.linkedin.com/company/the-lunar-solar-group) – Employee count, growth, locations, leadership
3. [builtin.com](https://builtin.com/company/the-lunar-solar-group) – Perks, culture, remote workspace, number of employees
4. [lunarsolargroup.com press release](https://lunarsolargroup.com/press-releases/the-lunar-solar-group-raises-6m-series-a/) – Series A announcement
5. [lunarsolargroup.com press release](https://lunarsolargroup.com/press-releases/lunar-acquires-mutesix/) – MuteSix acquisition
6. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/lunar-solar-group) – Current open positions (8 roles)
7. [getincredible.data (via Apollo)](https://app.apollo.io/#/companies/65b0d3a1b68a2f2e8a9f8b1c) – Employee demographics, departures, salary ranges (as referenced in search results)

## Other roles at Lunar Solar Group

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- [Senior Manager, Client Strategy](https://feeny.ai/job/senior-manager-client-strategy-lunar-solar-group-united-states-f34b4289v0na) — United States
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