--- title: 'Manager, Cross-Border & FX Payments at Plooto' canonical: 'https://feeny.ai/job/manager-cross-border-fx-payments-plooto-canada-587wx8wej27c' type: 'job' last_seen: '2026-09-08' --- # Manager, Cross-Border & FX Payments at Plooto - **Company:** Plooto - **Location:** Canada - **Work type:** remote - **Posted:** 2026-09-07 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/plootocareers/jobs/5417748008 ## Job description ## About Plooto Plooto is a payment automation platform built to help accountants, bookkeepers, and their clients take control of their payables and receivables. From approval workflows and audit trails to bulk payments and automated reconciliation, Plooto gives our customers time back and confidence that their books are accurate and up to date. Our customers range from busy entrepreneurs to finance teams and non-profits, with a strong footprint among accounting firms and bookkeeping professionals across Canada. ## About the Role Plooto is looking for a Manager, Cross-Border & FX Payments to lead the execution and growth of our cross-border payments and foreign exchange business. Cross-border payments and FX represent a significant growth opportunity for Plooto and are an important part of our strategy to grow sustainable, non-float payment revenue. We have established the strategic direction; this role will provide the dedicated ownership required to turn that strategy into measurable customer and business outcomes. This is a hands-on individual contributor role with meaningful business-line ownership. You will bring together Product, Marketing, Sales, Customer Success, Finance, Operations, Risk & Compliance, and external payment partners around a shared plan and measurable outcomes. You will not directly manage every team responsible for delivery, so success requires strong influence, commercial judgment, analytical depth, and the ability to drive execution across organizational boundaries. ## Key Responsibilities - Own execution of Plooto’s Cross-Border & FX strategy, translating strategic priorities into clear initiatives, roadmaps, KPIs, and measurable business outcomes. Drive growth in FX revenue, cross-border payment volume, customer penetration, repeat usage, and revenue per customer, while identifying opportunities to expand corridors, currencies, payment methods, and customer use cases. - Drive commercialization and customer adoption by developing initiatives that increase awareness, penetration, and repeat usage of Plooto’s cross-border and FX capabilities. Partner with Marketing, Sales, and Customer Success on customer segmentation, positioning, demand generation, expansion opportunities, and the cross-border value proposition for prospective and existing customers. - Own and continuously improve FX pricing and economics, balancing customer competitiveness, adoption, revenue growth, and margin. Analyze FX spreads, transaction economics, customer price sensitivity, competitive positioning, and corridor-level performance, and identify opportunities to improve unit economics through pricing optimization, liquidity strategy, wholesale FX procurement, partner economics, and other mechanisms as the business scales. - Shape the Cross-Border & FX product roadmap as the payments subject-matter expert, partnering closely with Product and Engineering to identify and prioritize opportunities based on customer needs, commercial impact, operational efficiency, and strategic value. Develop business cases and requirements and support new capabilities from concept through launch, commercialization, and adoption. - Manage key banking, FX, and cross-border payment partnerships in partnership with the Head of Payments Strategy & Compliance. Own partner performance, economics, service levels, capabilities, and roadmap discussions, while evaluating new partners and infrastructure that can improve coverage, customer experience, economics, or resiliency. - Lead complex cross-functional execution across Product, Engineering, Marketing, Sales, Customer Success, Finance, Operations, Risk, and Compliance. Create alignment around priorities, dependencies, timelines, and outcomes, independently moving initiatives from strategy through implementation and influencing teams and senior stakeholders without direct authority. - Use data and customer insight to continuously improve business performance, analyzing customer behaviour, payment patterns, product performance, and market trends to identify opportunities, develop business cases, inform investment decisions, and provide senior leadership with clear performance updates, recommendations, and decision points. - Partner with Risk and Compliance to appropriately manage regulatory and operational considerations, ensuring new products, corridors, partnerships, and commercialization strategies reflect applicable AML/ATF, sanctions, payments, financial, and operational requirements while balancing customer experience and growth objectives. ## Qualifications - Significant experience in cross-border payments, foreign exchange, treasury, transaction banking, fintech, or payment infrastructure. - Deep understanding of how international payments move, including correspondent banking, payment networks, settlement, liquidity, and FX conversion, along with strong knowledge of FX pricing, spreads, wholesale currency procurement, liquidity management, and hedging concepts. - Experience developing, scaling, or commercializing payments or FX products, ideally within a fintech, payments company, bank, or SMB-focused platform. - Strong commercial and analytical mindset, with experience owning revenue targets, business performance, product economics, or a P&L and using data to identify opportunities, develop business cases, prioritize investments, and measure results. - Experience partnering closely with Product and Engineering teams to influence roadmaps and bring payment capabilities to market. - Experience managing banking, payment network, FX provider, or other strategic financial-services partnerships, including evaluating partner performance and economics. - Strong understanding of the regulatory and risk considerations associated with cross-border payments. - Exceptional cross-functional leadership and communication skills, with the ability to influence senior stakeholders without direct authority, move comfortably between strategy and detailed execution, and simplify complex payment concepts for technical, commercial, and executive audiences. Why Become a Plootonian? If you’re looking to make a meaningful impact, look no further. We’re transforming the payments space in North America by delivering an unrivalled product experience to solve a real and pressing problem for SMBs. The biggest reason small businesses fail is poor financial management and cash flow — and Plooto fixes that. We have strong product-market fit, a massive opportunity ahead, and the backing of experienced fintech leaders. You’ll join a team that cares deeply about customer impact, takes pride in our craft, and moves with urgency. We’re just getting started — and you’ll help shape the next chapter of our growth story. Join Plooto and be part of a mission that matters. Our Commitment to Inclusion Plooto is committed to building an inclusive workplace where people of all backgrounds, experiences, and perspectives can thrive. We know that great teams are built through diverse thinking, and we encourage you to apply even if your experience doesn't align perfectly with every qualification listed. Accommodation is available throughout the recruitment process in accordance with applicable accessibility legislation. If you require accommodation at any stage, please let us know—we're happy to work with you. This posting is for one available position. Compensation will be determined based on the successful candidate's knowledge, skills, experience, and overall alignment with the role. ## About Plooto ## Company Overview - **One-liner**: Plooto is an all-in-one payment automation platform that helps small and midsize businesses and their accountants streamline accounts payable and receivable in one secure, easy-to-use solution. - **Entity Type**: Private (Series B) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 2015 - **Founders**: Serguei Kloubkov (Co-Founder & Co-CEO), John McLane (CEO) ## Core Business - **Primary industry/industries**: Financial Services, Fintech, Payment Automation - **Target customers**: Small and Midsize Businesses (SMBs), Accounting Firms, Bookkeepers - **Mission or purpose statement**: To put businesses in control of their finances so they can build the future of their dreams. ## Products & Services - **Accounts Payable (AP) Automation**: Automates the entire bill payment process, from invoice receipt to approval and payment execution. Includes custom approval workflows, two-way sync with accounting software (QuickBooks, Xero, NetSuite), and real-time payment tracking. - **Accounts Receivable (AR) Automation**: Automates the invoicing and collections process, sending invoices, collecting payments, and syncing back to accounting software for full cash flow visibility. - **International Payments**: Facilitates cross-border payments with competitive exchange rates, clear fees, and built-in compliance for paying international vendors. - **Payment Options**: Supports EFT/ACH, credit card, foreign exchange, and instant payments via a pre-funded Plooto Instant account. - **Accounting Software Integration**: Two-way sync with QuickBooks, Xero, and NetSuite for seamless reconciliation and data entry reduction. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Annual Revenue of $35.0M (USD) and Total Funding of $29.4M (USD) - **Notable Investors/Partners**: Centana Growth Partners (led Series B), FINTOP Capital (led Series A). Key integrations with QuickBooks, Xero, and NetSuite. - **Growth Signals**: Supports 14,000+ businesses, processes 3.2M+ transactions annually, has grown headcount 5.6% year-over-year to 81 employees, and has a presence in Canada, the United States, India, and the United Kingdom. ## Competitive Advantages - **Deep Accounting Integration**: Two-way sync with QuickBooks, Xero, and NetSuite creates a sticky ecosystem for accounting firms and their clients, reducing manual data entry and errors. - **Unified AP & AR Platform**: Combines both accounts payable and receivable in a single platform, offering a complete cash flow management solution that competitors often split into separate tools. - **Customizable Approval Workflows**: Provides granular control over payment approvals, reducing firm risk and ensuring compliance, which is a critical need for accounting firms. - **Built-in Compliance for International Payments**: Simplifies complex cross-border payments with transparent fees and regulatory compliance, a key pain point for SMBs. ## Strategic Focus - **Deepening Accounting Ecosystem**: Continuing to strengthen integrations with major accounting platforms (QuickBooks, Xero, NetSuite) to become the default payment layer for accounting firms. - **Product Expansion**: Building out a more complete cash flow management platform that unifies payments, processes, control, reconciliation, and reporting. - **Scaling Customer Base**: Growing beyond 14,000 businesses by expanding sales and marketing efforts, particularly in the US and international markets. - **International Growth**: Expanding presence in the United States, India, and the United Kingdom to capture a larger share of the global SMB payment market. ## Why Work Here - **Meaningful Impact**: Employees directly shape how thousands of businesses run and grow, with a clear mission to empower SMBs. - **Growth Opportunities**: The company invests in learning and development, and the fast-growing fintech environment offers career advancement. - **Inclusive Culture**: Celebrated diverse perspectives, with 86% of employees rating it a great place to work (vs. 60% at a typical company) according to Great Place to Work® Canada. - **Flexibility and Balance**: Supports hybrid and remote-friendly ways of working, with many roles listed as "Remote - Canada" or "Remote - India." - **Forward Momentum**: Part of a fast-growing fintech that is constantly evolving, with a clear product roadmap and international expansion. - **Engineering Culture**: The engineering team is a core part of the business, with a Senior Backend Engineer role currently open. The company values data-informed learning and taking smart risks. - **Hiring Process**: A structured 4-step process: Screening interview → Take-home or on-call case study → Final interview → Reference & background checks → Offer. ## Sources 1. [plooto.com](https://www.plooto.com/) 2. [plooto.com/careers](https://www.plooto.com/careers) 3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/plootocareers) 4. [greatplacetowork.ca](https://www.greatplacetowork.ca/en/certified-company/z4870188000002257001) 5. [linkedin.com](https://ca.linkedin.com/company/plooto) ## Other roles at Plooto - [Enterprise Customer Success Manager](https://feeny.ai/job/enterprise-customer-success-manager-plooto-toronto-ontario-canada-fjraqh0ba9aq) — Toronto Ontario Canada, India - [Manager, Privacy & Regulatory Compliance](https://feeny.ai/job/manager-privacy-regulatory-compliance-plooto-canada-cmv2q7kbtb9v) — Canada - [Decision Scientist, Risk](https://feeny.ai/job/decision-scientist-risk-plooto-canada-bw5x1rs2kqb9) — Canada - [Senior Manager, Event Marketing](https://feeny.ai/job/senior-manager-event-marketing-plooto-canada-r04dn6j1eec4) — Canada - [Accounting Manager](https://feeny.ai/job/accounting-manager-plooto-remote-xc3jtzydmdas) - [Account Executive](https://feeny.ai/job/account-executive-plooto-india-m5yq1q5qx6ej) — India - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-plooto-canada-ksmq0er0rehh) — Canada