--- title: 'Manager, Customer Education & Certification at Corelight' canonical: 'https://feeny.ai/job/manager-customer-education-certification-corelight-united-states-k1m47r7w2kar' type: 'job' last_seen: '2026-11-04' --- # Manager, Customer Education & Certification at Corelight - **Company:** Corelight - **Location:** United States - **Compensation:** $129k–$161k - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-11-04 - **Apply:** https://boards.greenhouse.io/corelight/jobs/8303269?gh_jid=8303269 ## Job description Be part of the team that defends the networks the world depends on Corelight defends the world’s most sensitive networks—from global commerce to national defense—quietly, relentlessly, and with resolve. As cyber threats grow faster and smarter, we serve as the trusted force behind network resilience, putting elite defense within reach. By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat landscape. Built on open-source innovations and fueled by industry leading agentic AI technology, Corelight helps teams to detect advanced threats and close cases with unprecedented clarity and precision. ## About the Role Corelight is looking for a strategic, hands-on Manager, Customer Education & Certification to lead the transformation of how our customers learn, develop technical expertise, and realize value from our technology. You'll lead a team responsible for evolving our existing training offerings into a modern, scalable customer education program that customers actively seek out. From developing engaging technical learning experiences and building recognized certification pathways to driving training adoption and revenue, you'll help security professionals build meaningful skills while strengthening customer engagement and long-term success. This is a player-coach opportunity for someone who can set the vision, develop and lead a high-performing team, and personally contribute to the development and delivery of technical training and certification programs. ## What You'll Do - Lead the transformation of Corelight's customer education program, evaluating existing training offerings, identifying gaps, and building a scalable strategy that accelerates customer onboarding, technical proficiency, product adoption, and long-term value. - Manage, coach, and develop the customer education team, establishing clear priorities, performance expectations, and accountability while remaining actively involved in training delivery, content development, and certification initiatives. - Design and launch technical certification programs, developing tiered, role-based learning pathways, competency frameworks, practical assessments, and digital credentials that validate real-world skills and establish Corelight certifications as valuable professional achievements. - Develop and deliver engaging technical education, personally contributing to self-paced courses, modular learning paths, instructor-led training, interactive labs, and practical exercises tailored to security engineers, administrators, threat hunters, and SOC analysts. - Modernize learning through AI and automation, leveraging emerging technologies to accelerate content creation, personalize learning experiences, improve accessibility, and scale education globally. - Drive cross-functional adoption of customer education, partnering with Customer Success, Marketing, Sales, and Product to increase awareness, engagement, and adoption of Corelight's education and certification offerings. - Expand the commercial impact of education, improving utilization of purchased training services, identifying new revenue opportunities, and integrating education throughout the customer journey to support adoption, retention, and growth. - Measure and continuously improve program effectiveness, establishing meaningful metrics across enrollment, completion, demonstrated proficiency, certification attainment, customer satisfaction, training utilization, and revenue. ## What You'll Bring - Bachelor's degree or equivalent practical experience, with 7+ years of experience in customer education, technical training, instructional design, or related functions within B2B SaaS, enterprise technology, or cybersecurity. - Experience leading and developing technical education or training teams, with a demonstrated ability to balance people management, strategic program ownership, and hands-on execution. - Proven experience building, transforming, or scaling technical customer education programs, with measurable results in learner engagement, customer adoption, or business impact. - Strong hands-on instructional design and content development experience, including technical curricula, self-paced learning, interactive labs, practical assessments, and instructor-led training. - Experience developing technical certification programs, including role-based learning pathways, competency frameworks, skills assessments, and digital credentials. - Proficiency with learning management systems, digital credentialing platforms, and modern learning technologies, including practical experience applying AI and automation to education development or delivery. - Strong technical fluency, with the ability to understand complex technologies and translate them into accessible, engaging learning experiences. Experience in cybersecurity, networking, cloud infrastructure, or SOC workflows is strongly preferred. - Commercial acumen, strong cross-functional influence, and demonstrated ownership of programs that connect customer education to product adoption, training utilization, revenue, or retention. Notice of Pay Transparency: The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded. ## Compensation Range $129,000—$161,000 USD Why Join Us? Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight, Corelight is one of the fastest growing network detection and response platforms in the industry.  Our passionate team thrives in a collaborative, inclusive, and geographically distributed culture. We embrace diverse perspectives, neurodiversity, curiosity and low ego results - fostering an environment where every innovator can solve the toughest challenges in cybersecurity and contribute their best work. We are looking forward to meeting you. Check us out at[www.corelight.com](https://www.corelight.com) ## About Corelight ## Company Overview - **One-liner**: Corelight provides an evidence-based Open Network Detection and Response (NDR) platform that helps enterprises and government agencies uncover hidden threats by transforming network data into actionable evidence. - **Entity Type**: Private (Series E – raised $150M in April 2024) - **Headquarters**: San Francisco, California, United States - **Founded**: 2016 - **Founders**: Dr. Vern Paxson, Dr. Robin Sommer, Seth Hall, and Dr. Greg Bell ## Core Business - **Primary industry**: Cybersecurity – Network Detection & Response (NDR), threat hunting, cloud security. - **Target customers**: Large enterprises, government agencies, and research universities (B2B, mission-critical environments). - **Mission or purpose**: To put evidence at the heart of security, helping defenders gain visibility, accelerate investigations, and stay ahead of ever-changing cyber attacks. ## Products & Services - **Corelight Open NDR Platform**: An AI-powered platform that ingests network telemetry (from Zeek and Suricata) to provide real-time detection, agentic triage, and threat hunting. Deployed as physical, virtual, or cloud sensors. - **Cloud Sensor for AWS**: Delivers visibility and threat detection specifically for Amazon Web Services environments. - **Encrypted Traffic Analysis**: Proprietary technology for inspecting encrypted network flows without decryption. - **Integrations & Ecosystem**: Native integrations with Splunk, Microsoft Sentinel/Defender, CrowdStrike, Elastic, and Google Chronicle to enrich existing security stacks. - **Professional Services & Training**: Expert-led deployment, tuning, and threat hunting services, plus formal training programs. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metrics**: Annual Revenue ~$76.7M (estimated); Total Funding $309.2M (as of Series E). - **Notable Investors/Partners**: Accel, Insight Partners, General Catalyst, and the U.S. National Science Foundation. - **Growth Signals**: 351 employees (+30.4% YoY); recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Network Detection & Response and in the 2025 Forrester Wave™ for NDR; operates in 16 countries; 28 active job postings. ## Competitive Advantages - **Open source foundation**: Steward of the Zeek project (the de-facto open standard for network security monitoring), which provides deep, extensible network visibility not available from closed-source vendors. - **AI-powered agentic triage**: Combines machine learning, behavioral analytics, and expert-authored playbooks to reduce alert fatigue by up to 10x. - **Multi-layered detection**: Fuses threat intelligence, signatures, and behavioral models to deliver risk-prioritized, evidence-backed alerts. - **Ecosystem neutrality**: Works with all major SIEM/SOAR platforms (Splunk, Sentinel, CrowdStrike, etc.), making it a “team player” rather than a lock-in product. ## Strategic Focus - **AI SOC ecosystem expansion**: Building agentic workflows and AI-driven automation to further accelerate triage and investigation for security operations centers. - **Cloud coverage**: Deepening cloud-native detection capabilities (especially for AWS, Azure, GCP) to match the hybrid reality of modern enterprises. - **Extending encrypted traffic visibility**: Continued R&D in proprietary encrypted traffic analysis to address growing encryption demands. - **Global scale**: Growing partner ecosystem and expanding into more government and financial services verticals. ## Why Work Here - **Remote-first culture**: The Corelight team works remotely most of the time, with local meetups, quarterly team offsites, and an annual all-company offsite. WFH stipend provided. - **Diversity & belonging**: Active Employee Resource Groups (ERGs). Emphasis on low ego, applied curiosity, and tireless service as core values. - **Comprehensive benefits**: Medical/dental/vision for employees and dependents, FSA/HSA, 401(k) matching (US), pensions (international), generous parental leave, adoption/fertility benefits (Carrot), mental health support (Headspace/Calm, Talkspace), One Medical memberships, travel insurance, and financial planning resources. - **Growth trajectory**: Rapidly scaling company (30%+ headcount growth YoY) with a collaborative, engineering-driven culture. Rated 3.9/5 on employee reviews (70 reviews) with strong compensation (4.4/5) and reasonable work-life balance (3.9/5). ## Sources 1. [corelight.com – Careers](https://corelight.com/company/careers/) 2. [corelight.com – About Corelight](https://corelight.com/company/about-corelight/) 3. [corelight.com – Homepage](https://corelight.com/) 4. 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