---
title: 'Manager, Customer Success at Cato Networks'
canonical: 'https://feeny.ai/job/manager-customer-success-cato-networks-london-fqhndtmk0535'
type: 'job'
last_seen: '2026-10-18'
---

# Manager, Customer Success at Cato Networks

- **Company:** Cato Networks
- **Location:** London, United Kingdom
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-18
- **Apply:** https://www.catonetworks.com/careers/careers-post/4999122101?gh_jid=4999122101

## Job description

Welcome to the future of cloud networking and security!

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $28.5 billion by 2028.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it!

About the Role:

As a Manager of Customer Success for UK/I, you will be responsible for ensuring customer health and success across the region. Reporting to the AVP of Customer Success EMEA, you will manage a team of Customer Success Managers (CSMs) while working closely with cross-functional stakeholders to deliver exceptional value to our customers. This is a hands-on leadership role where you'll be expected to lead by example, actively participate in customer engagements, and provide direct guidance to your team in complex situations. This role is based in the UK region, requiring up to 50% travel within the territory.

You exemplify these traits:

Curiosity - you have a desire to truly understand our customers' business needs.

Creativity - you can find a sustainable path to yes.

Empathy - you connect at a human level with our customers and you genuinely care

Key Responsibilities:

- Lead and manage a regional team of CSMs, including setting targets, providing guidance, and ensuring the team grows alongside Cato's accounts
- Ensure the health, adoption, renewal, and growth of the assigned regional book of business
- Provide oversight and guidance to direct reports, including all personnel matters
- Lead and orchestrate Cato's defined post-sales motion in the region
- Build and maintain strong relationships with key stakeholders at executive and senior levels
- Influence internal cross-functional stakeholders to drive customer outcomes
- Structure and price complex renewal and upsell opportunities
- Monitor and track team and individual performance against goals, conducting regular performance reviews

Required Skills and Experience:

- Experience in Customer Success function, managing people at a high growth SaaS software or technology vendor, ideally in the networking and/or security space.
- Experience in running a renewal and upsell business, ideally with quota ownership.
- Strong business acumen with the ability to independently identify and manage complex opportunities
- Excellent customer communication and presentation skills, with ability to articulate to different audiences in a concise, professional manner
- Ability to effectively ask probing questions and identify inconsistencies, complemented by strong analytical thinking and intuition
- Demonstrated ability to structure and price complex renewal and upsell opportunities
- Experience in building strong relationships with executive-level stakeholders
- Proven ability to coach and mentor team members
- Strong problem-solving skills with the ability to own complex issues through to resolution

Prior Experience:

- Competency in Cato products and their adjacent technology domains, including understanding of Cato's competitive landscape

- Background in networking, security, or cloud technologies

- Experience with enterprise SaaS deployment and adoption methodologies

- Previous experience in the Benelux enterprise market

## #LI_HE1

## About Cato Networks

## Company Overview
- **One-liner**: Cato Networks provides the world’s leading single-vendor SASE (Secure Access Service Edge) platform, converging networking and security into a global, AI-powered cloud service.
- **Entity Type**: Private (Series G funded, valuation >$4.8B)
- **Headquarters**: Tel Aviv, Israel
- **Founded**: 2015
- **Founders**: Shlomo Kramer (Co-Founder & CEO) and Eyal Heiman (Co-Founder & CTO)

## Core Business
- **Primary industry**: Computer and Network Security (SASE, SD-WAN, Zero Trust, Cloud Security)
- **Target customers**: Enterprise organizations (B2B) of all sizes, from mid-market to large global enterprises
- **Mission or purpose statement**: To redefine enterprise security for the digital and AI era by simplifying infrastructure, unifying policy, and embedding security and AI into the digital business.

## Products & Services
- **Cato SASE Cloud Platform**: A cloud-native service that converges SD-WAN, network security (firewall, threat prevention), Zero Trust Network Access (ZTNA), Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), and Digital Experience Monitoring (DEM) into a single, global, AI-powered cloud service.
- **Cato SSE (Security Service Edge)**: A standalone security offering that provides zero-trust protection, AI-driven incident detection, and data security independent of networking infrastructure.
- **Cato Next Gen Networking**: A software-defined, cloud-optimized networking solution for resilient, high-performance connectivity between users, sites, and clouds.
- **Cato AI Security**: A suite of capabilities securing AI interactions, including safe use of third-party AI, runtime protection of homegrown AI apps, and protection against agentic AI threats.
- **Unified Management (CMA) & Platform API**: A single-pane-of-glass management application and API for policy enforcement, monitoring, and automation.

## Market Standing
- **Valuation**: Over $4.8 billion (as of 2025)
- **Key Metric**: Over $350 million in Annual Recurring Revenue (ARR) in 2025, growing at 43% year-over-year.
- **Total Funding**: Over $1 billion raised since 2015 (Series G of $409M led by Vitruvian Partners and ION Crossover Partners in July 2025).
- **Notable Investors/Partners**: Greylock, Lightspeed Venture Partners, Aspect Ventures, U.S. Venture Partners, Swisscom Ventures, Vitruvian Partners, ION Crossover Partners.
- **Growth Signals**: Named a Leader in the 2025 Gartner® Magic Quadrant™ for SASE Platforms for the second consecutive year. Over 4,000 enterprise customers across thousands of global locations. Headcount grew 34.5% YoY to over 1,500 employees.

## Competitive Advantages
- **First-Mover & Category Creator**: Cato pioneered the SASE category, which Gartner later named, giving it deep expertise and a proven track record.
- **Unified Platform**: True single-vendor SASE with a single-pass engine, single data lake, and single policy enforcement, eliminating the complexity of managing multiple point solutions.
- **Global Cloud-Native Architecture**: A self-optimizing global cloud service that rapidly deploys new capabilities and maintains security posture without customer effort.
- **AI-Native Security**: Built-in AI for threat prevention, optimization, and governance of AI usage, positioning it for the next wave of enterprise security.
- **Strong Financials & Backing**: Over $1B in funding and a $4.8B+ valuation signal strong market confidence and long-term stability.

## Strategic Focus
- **SASE Convergence**: Driving the adoption of unified networking and security from the cloud, replacing legacy MPLS and disjointed security stacks.
- **AI Security**: Capitalizing on the growing need to secure and govern AI usage within enterprises, including agentic AI.
- **Global Expansion**: Expanding its employee base (25+ countries) and customer footprint, with strong presence in North America, Europe, and APJ.
- **Platform Depth**: Continuously adding new capabilities (e.g., XDR, DEM, AI Security) to deepen the platform’s value and increase customer stickiness.

## Why Work Here
- **High-Growth Environment**: The company is in a hypergrowth phase (43% ARR growth, 34.5% headcount growth), offering significant career advancement opportunities and the chance to work on cutting-edge technology.
- **Industry Leadership**: Employees work on a category-defining platform recognized by Gartner, with the chance to shape the future of enterprise security.
- **Experienced Leadership**: Founded by Shlomo Kramer (co-founder of Check Point and Imperva), providing a proven playbook for building a successful security company.
- **Global & Diverse Team**: Over 1,500 employees across 25 countries, with a strong emphasis on internal promotion and professional growth.
- **Culture & Perks**: Employees rate the company 4.3/5.0 on Glassdoor (251 reviews), with high marks for career development (4.2), culture (4.1), and compensation (4.1). The company emphasizes a “biggest and most rewarding challenge” ethos, with pride in employee growth.
- **Remote/Hybrid Policy**: Not explicitly stated, but the global nature of the team (25 countries) suggests a flexible, remote-friendly culture, with significant hubs in Tel Aviv, the US, UK, and Philippines.

## Sources
1. [Cato Networks Official Site](https://www.catonetworks.com/)
2. [Cato Networks Careers Page](https://www.catonetworks.com/careers/)
3. [Cato Networks Company Page](https://www.catonetworks.com/company/)
4. [LinkedIn Company Profile](https://il.linkedin.com/company/cato-networks)
5. [Tracxn Company Profile](https://tracxn.com/d/companies/catonetworks/__ewuh_6rJuGM335IVQhRs851Q5ox4fDz1E6orZgkXKsg)

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