---
title: 'Manager, Customer Success, Public Sector at Corelight'
canonical: 'https://feeny.ai/job/manager-customer-success-public-sector-corelight-united-states-4f0fr1fc4xxh'
type: 'job'
last_seen: '2026-11-11'
---

# Manager, Customer Success, Public Sector at Corelight

- **Company:** Corelight
- **Location:** United States
- **Compensation:** $145k–$243k
- **Posted:** 2026-11-08
- **Last confirmed live:** 2026-11-11
- **Apply:** https://boards.greenhouse.io/corelight/jobs/8355315?gh_jid=8355315

## Job description

Be part of the team that defends the networks the world depends on

Corelight defends the world’s most sensitive networks—from global commerce to national defense—quietly, relentlessly, and with resolve. As cyber threats grow faster and smarter, we serve as the trusted force behind network resilience, putting elite defense within reach.

By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat landscape. Built on open-source innovations and fueled by industry leading agentic AI technology, Corelight helps teams to detect advanced threats and close cases with unprecedented clarity and precision.

## About the Role

Corelight is seeking a Customer Success leader to build and lead our US Federal Customer Success practice. This leader will be responsible for ensuring federal customers achieve measurable security outcomes from their Corelight investments while developing a team capable of supporting the unique requirements of government environments. The role combines people leadership, strategic customer engagement, and operational execution. You'll partner with federal Sales, Technical Account Management, Professional Services, and Support to strengthen customer adoption, identify risks, and build long-term relationships across the federal customer base.

As Corelight continues to evolve its Customer Success model, you'll also help establish the practices, standards, and team capabilities needed to support a growing federal business.

## What You'll Do

- Lead, coach, and develop the Federal Customer Success team, establishing clear performance expectations and accountability for customer outcomes.
- Develop and execute a federal customer success strategy aligned to customer mission requirements, security priorities, and Corelight's broader business objectives.
- Build trusted relationships with federal agency stakeholders, security leaders, program owners, and executive sponsors.
- Ensure customer success plans connect Corelight capabilities to measurable operational and mission outcomes.
- Establish consistent customer engagement practices, including account planning, executive reviews, risk identification, and renewal readiness.
- Partner with Federal Sales and Renewals to protect recurring revenue and support long-term account growth.
- Coordinate closely with Federal TAM, Professional Services, and Support teams to ensure effective implementation, adoption, and ongoing customer success.
- Navigate complex government stakeholder environments, procurement cycles, partner relationships, and organizational dependencies.
- Identify customer health and retention risks early, mobilizing cross-functional resources to resolve issues.
- Build visibility into federal customer adoption, engagement, value realization, and portfolio health.
- Help develop and scale Corelight's federal post-sales operating model, including team structure, processes, and customer engagement standards.

## What You'll Bring

- 7+ years of experience in Customer Success, federal account management, or a related customer-facing leadership function within enterprise technology.
- 3+ years of people management experience, with demonstrated success coaching and developing customer-facing teams.
- Active Top Secret (TS) security clearance or higher required. Candidates must hold a current U.S. government security clearance at the Top Secret level or above.
- Significant experience supporting US federal civilian, Department of Defense, or intelligence community customers.
- Understanding of federal procurement environments, government customer relationships, and the partner ecosystem.
- Demonstrated ability to build strategic relationships with government stakeholders and navigate complex organizations.
- Experience driving measurable customer adoption, retention, and value realization.
- Familiarity with cybersecurity, network security, security operations, or related enterprise technologies.
- Strong cross-functional leadership and experience coordinating technical and commercial resources around customer priorities.
- Ability to establish scalable processes while accommodating federal customer requirements.
- Sound judgment, discretion, and comfort operating in complex, mission-critical environments.

Notice of Pay Transparency: The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded.

## Compensation Range

$145,000—$243,000 USD

Why Join Us?

Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight, Corelight is one of the fastest growing network detection and response platforms in the industry.  Our passionate team thrives in a collaborative, inclusive, and geographically distributed culture. We embrace diverse perspectives, neurodiversity, curiosity and low ego results - fostering an environment where every innovator can solve the toughest challenges in cybersecurity and contribute their best work.

We are looking forward to meeting you. Check us out at[www.corelight.com](https://www.corelight.com)

## About Corelight

## Company Overview
- **One-liner**: Corelight provides an evidence-based Open Network Detection and Response (NDR) platform that helps enterprises and government agencies uncover hidden threats by transforming network data into actionable evidence.
- **Entity Type**: Private (Series E – raised $150M in April 2024)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2016
- **Founders**: Dr. Vern Paxson, Dr. Robin Sommer, Seth Hall, and Dr. Greg Bell

## Core Business
- **Primary industry**: Cybersecurity – Network Detection & Response (NDR), threat hunting, cloud security.
- **Target customers**: Large enterprises, government agencies, and research universities (B2B, mission-critical environments).
- **Mission or purpose**: To put evidence at the heart of security, helping defenders gain visibility, accelerate investigations, and stay ahead of ever-changing cyber attacks.

## Products & Services
- **Corelight Open NDR Platform**: An AI-powered platform that ingests network telemetry (from Zeek and Suricata) to provide real-time detection, agentic triage, and threat hunting. Deployed as physical, virtual, or cloud sensors.
- **Cloud Sensor for AWS**: Delivers visibility and threat detection specifically for Amazon Web Services environments.
- **Encrypted Traffic Analysis**: Proprietary technology for inspecting encrypted network flows without decryption.
- **Integrations & Ecosystem**: Native integrations with Splunk, Microsoft Sentinel/Defender, CrowdStrike, Elastic, and Google Chronicle to enrich existing security stacks.
- **Professional Services & Training**: Expert-led deployment, tuning, and threat hunting services, plus formal training programs.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metrics**: Annual Revenue ~$76.7M (estimated); Total Funding $309.2M (as of Series E).
- **Notable Investors/Partners**: Accel, Insight Partners, General Catalyst, and the U.S. National Science Foundation.
- **Growth Signals**: 351 employees (+30.4% YoY); recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Network Detection & Response and in the 2025 Forrester Wave™ for NDR; operates in 16 countries; 28 active job postings.

## Competitive Advantages
- **Open source foundation**: Steward of the Zeek project (the de-facto open standard for network security monitoring), which provides deep, extensible network visibility not available from closed-source vendors.
- **AI-powered agentic triage**: Combines machine learning, behavioral analytics, and expert-authored playbooks to reduce alert fatigue by up to 10x.
- **Multi-layered detection**: Fuses threat intelligence, signatures, and behavioral models to deliver risk-prioritized, evidence-backed alerts.
- **Ecosystem neutrality**: Works with all major SIEM/SOAR platforms (Splunk, Sentinel, CrowdStrike, etc.), making it a “team player” rather than a lock-in product.

## Strategic Focus
- **AI SOC ecosystem expansion**: Building agentic workflows and AI-driven automation to further accelerate triage and investigation for security operations centers.
- **Cloud coverage**: Deepening cloud-native detection capabilities (especially for AWS, Azure, GCP) to match the hybrid reality of modern enterprises.
- **Extending encrypted traffic visibility**: Continued R&D in proprietary encrypted traffic analysis to address growing encryption demands.
- **Global scale**: Growing partner ecosystem and expanding into more government and financial services verticals.

## Why Work Here
- **Remote-first culture**: The Corelight team works remotely most of the time, with local meetups, quarterly team offsites, and an annual all-company offsite. WFH stipend provided.
- **Diversity & belonging**: Active Employee Resource Groups (ERGs). Emphasis on low ego, applied curiosity, and tireless service as core values.
- **Comprehensive benefits**: Medical/dental/vision for employees and dependents, FSA/HSA, 401(k) matching (US), pensions (international), generous parental leave, adoption/fertility benefits (Carrot), mental health support (Headspace/Calm, Talkspace), One Medical memberships, travel insurance, and financial planning resources.
- **Growth trajectory**: Rapidly scaling company (30%+ headcount growth YoY) with a collaborative, engineering-driven culture. Rated 3.9/5 on employee reviews (70 reviews) with strong compensation (4.4/5) and reasonable work-life balance (3.9/5).

## Sources
1. [corelight.com – Careers](https://corelight.com/company/careers/)
2. [corelight.com – About Corelight](https://corelight.com/company/about-corelight/)
3. [corelight.com – Homepage](https://corelight.com/)
4. [LinkedIn – Corelight Company Page](https://www.linkedin.com/company/corelight)

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