--- title: 'Manager, Customer Supply Chain Collaboration – Amazon at Sol de Janeiro' canonical: 'https://feeny.ai/job/manager-customer-supply-chain-collaboration-amazon-sol-de-janeiro-new-york-66fv7jn12k00' type: 'job' last_seen: '2026-09-06' --- # Manager, Customer Supply Chain Collaboration – Amazon at Sol de Janeiro - **Company:** Sol de Janeiro - **Location:** New York, NY - **Compensation:** $90k–$100k - **Work type:** hybrid - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-06 - **Apply:** https://job-boards.greenhouse.io/soldejaneiro/jobs/5219909007 ## Job description Our Story Launched in 2015, Sol de Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil’s beauty rituals, warmth, and spirit. Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances. Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany. Our commitment to excellence has earned high-profile honors, including being named one of TIME100’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace. ## What You’ll Do Sol de Janeiro is seeking a Manager, Customer Supply Chain Collaboration – Amazon to own and scale day-to-day Amazon operational excellence while partnering on broader, enterprise-level initiatives across our Global Operations & Logistics (GOAL) organization. This role is responsible for ensuring the health, accuracy, and efficiency of Amazon operations in the U.S. and UK, while supporting cross-channel process improvements that extend across Amazon, DTC, and wholesale networks. This position sits at the intersection of execution and ownership, maintaining operational rigor today while building scalable processes that support Sol de Janeiro’s continued growth. The role partners closely with the Senior Manager / Director-level Amazon leadership and cross-functional teams including Finance, Planning, IT, Customer Experience, and 3PL partners. ## What You’ll Be Working On Amazon Operations (Core Ownership) - Own day-to-day Amazon operational integrity across Seller Central and/or Vendor Central, including account health, compliance, issue resolution, and inbound execution (U.S. and UK). - Ensure timely, accurate, and efficient receipt of inventory into Amazon fulfillment networks; monitor and resolve receiving, inventory, and reconciliation discrepancies. - Own inventory control workflows and financial reconciliation in partnership with Finance, including variance analysis, SKU mapping accuracy, and reporting integrity. - Lead operational planning and execution for key Amazon retail moments (Holiday, Prime events, BFCM), ensuring inventory readiness and inbound alignment. - Implement and maintain appropriate inventory controls and ensure accurate inventory data across all systems. Logistics, Planning & Continuous Improvement - Monitor and analyze logistics, warehousing, and carrier KPIs to ensure 3PL partners meet or exceed SLAs; support the development and maintenance of KPI dashboards. - Analyze current operational processes and performance, recommending and executing solutions to improve efficiency, accuracy, and scalability. - Work closely with Planning to maintain appropriate stock levels across the Amazon catalog, support peak builds, and enable new product launches. Enterprise Operations & Special Projects - Support Transfer Order (TO) lifecycle execution for Amazon & contribute to process standardization, accuracy, and reconciliation. - Support reverse logistics and returns optimization, assisting in the design, execution, and stabilization of removals and returns processes to reduce fees and inefficiencies. - Execute cross-channel operational pilots and process improvements (e.g., inbound optimization, palletization strategies, inventory evaluations), owning execution, tracking, and documentation against defined success metrics. - Support brand protection and compliance initiatives, including gray market monitoring, Transparency program workflows, and IP enforcement execution. Cross-Functional Leadership & Communication - Act as a central operational partner across Amazon, 3PLs, and internal teams owning escalations, driving resolution, and ensuring alignment. - Translate complex operational challenges into clear action plans and executive-ready communication. - Build and maintain strong working relationships with internal stakeholders and external partners to support operational and strategic goals. Must Haves - Bachelor’s degree with 5+ years of experience in operations, supply chain, logistics, or marketplace environments. - Strong operational and financial acumen, including inventory reconciliation, variance analysis, and cost impact assessment. - Solid understanding of warehousing, logistics, inventory management, and e-commerce fulfillment best practices. - Advanced Excel skills and proficiency in Microsoft Office tools. - Proven ability to operate in a fast-paced, ambiguous environment with strong attention to detail and follow-through. ## Preferred - 2+ years of hands-on experience with Amazon Seller Central and/or Vendor Central. - Experience with multi-channel fulfillment, transfer order processes, and reverse logistics. - Exposure to 3PL operations and warehouse networks. - Familiarity with ERP systems such as NetSuite or SAP, and project management tools such as Asana. - Experience in beauty, CPG, or consumer goods industries. #LI-Hybrid Salary Range $90,000—$100,000 USD Why Sol de Janeiro? - Competitive salary and bonus program for full-time team members - Flexible hybrid work environment with opportunities for collaboration and growth - Inclusive culture that values diverse perspectives and celebrates individuality - The chance to be part of a fast-growing, award-winning global beauty brand The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time. Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com. https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro ## About Sol de Janeiro ## Company Overview - **One-liner**: Sol de Janeiro is a Brazilian-inspired beauty brand that creates award-winning body care, fragrance, and hair care products designed to celebrate self-love and confidence. - **Entity Type**: Private (subsidiary of L’Occitane Group; acquired in 2021) - **Headquarters**: New York, New York, United States - **Founded**: 2015 - **Founders**: Heela Yang (Founder & CEO) ## Core Business - **Primary industry**: Beauty & Personal Care (body care, fragrance, hair care) - **Target customers**: B2C (multi-generational global consumers, with a strong presence in the US and expanding internationally) - **Mission or purpose statement**: “Beauty is an attitude, not a standard” – the brand is rooted in the belief that loving and celebrating our bodies brings joy, power, and positivity. ## Products & Services - **Brazilian Bum Bum Cream**: A best-selling body cream with a cult following, known for its firming and smoothing properties. - **Cheirosa 62 Perfume Mist**: A signature fragrance that has become a viral sensation, driving the brand’s expansion. - **Body Care & Hair Care Range**: A full collection of body washes, exfoliants, moisturizers, and hair products featuring “clinically proven formulations and transportive fragrances.” - **Fragrance Portfolio**: Multiple scent lines (e.g., Cheirosa 62, 71, 40) offered as perfume mists, body sprays, and EDPs. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company); the brand has reportedly surpassed the **$1 billion cumulative sales milestone** (as of April 2025). - **Key Metric**: Annual revenue estimated at **$50 million** (LinkedIn data, 2025) – though this may be conservative given the brand’s rapid growth; the company describes itself as a “fast‑growing beauty brand” on track to scale beyond $1B. - **Total Funding**: $14.6 million venture round (2019) prior to acquisition by L’Occitane Group in November 2021. - **Notable Investors/Partners**: L’Occitane Group (parent company); retail partners include Sephora, premium international retailers, and soldejaneiro.com. - **Growth Signals**: - Expanded to **35+ countries**. - Headcount of **390 employees** (+8.6% YoY). - Named to TIME100’s Most Influential Companies, Fast Company’s World’s Most Innovative Companies, and WWD Beauty Inc’s Power Brands. - Two strategic C‑suite hires (CFO and Chief People & Impact Officer) in April 2025 to support next phase of global growth. - 71% of the C‑suite are women. ## Competitive Advantages - **Brazilian heritage & sensorial experience**: Unique positioning that blends body care, fragrance, and a “bold Brazilian spirit” – creating a strong emotional connection with consumers. - **Cult‑favorite products**: The Cheirosa perfume mist line and Bum Bum Cream have achieved viral status on social media, driving organic demand. - **Clinically proven formulations**: Products are marketed as effective and luxuriously textured, differentiating from purely commodity beauty. - **Strong brand community**: Multi‑generational and global, with a loyal following that treats the brand as a lifestyle. ## Strategic Focus - **Global expansion**: Entering new markets and strengthening presence in existing regions (e.g., EMEA, APAC). - **People & culture**: Recent appointments of a Chief People & Impact Officer and CFO signal a commitment to scaling with “soul” – investing in talent, ESG, and operational excellence. - **Product innovation**: Continuing to expand the fragrance and body care portfolio, with new launches and limited editions. - **Omnichannel growth**: Balancing DTC (soldejaneiro.com) with wholesale partnerships (Sephora, international retailers). ## Why Work Here - **Culture**: The brand champions “ultimate self‑love and celebration” – a positive, inclusive workplace that mirrors the diverse community it serves. The company states, “It’s time to flaunt what makes you feel like you.” - **Hybrid/Remote policy**: Many roles at the New York headquarters are listed as **“Hybrid”** (New York Metropolitan area). Some field sales roles are remote (e.g., Charlotte, Houston, Los Angeles). International offices in Paris, Düsseldorf, Dubai, etc. - **Notable perks**: Employee benefits are not detailed in available sources, but the company is investing heavily in people (e.g., a new Chief People & Impact Officer). The brand is part of the L’Occitane Group, which may offer group‑wide benefits. - **Engineering/BI culture**: Open roles include BI/Analytics Engineer, Director of Systems Integrations, and Director of Product Engineering – indicating a growing tech and data function within the beauty company. - **Employee sentiment**: Glassdoor ratings (via LinkedIn) show a **2.6/5.0** overall (40 reviews), with work‑life balance at 2.5, culture at 2.7, and career at 2.4. This suggests some internal challenges, though the sample is small. Recent departures of several directors may indicate turnover pressure. - **Growth opportunity**: With rapid expansion, employees can be part of scaling a globally recognized brand from a $1B+ milestone to even greater heights. ## Sources 1. [Greenhouse.io](http://job-boards.greenhouse.io/soldejaneiro) 2. [soldejaneiro.com](https://soldejaneiro.com/) 3. [soldejaneiro.com](https://soldejaneiro.com/pages/our-story) 4. [LinkedIn](https://www.linkedin.com/company/sol-de-janeiro-body-care) 5. [PRNewswire](https://www.prnewswire.com/news-releases/sol-de-janeiro-expands-executive-team-with-two-powerhouse-female-leaders-to-support-next-phase-of-global-growth-302438341.html) ## Other roles at Sol de Janeiro - [Senior Manager, Packaging Artwork](https://feeny.ai/job/senior-manager-packaging-artwork-sol-de-janeiro-new-york-a0m0jh7ekcs8) — New York, NY - [Post Producer, Video](https://feeny.ai/job/post-producer-video-sol-de-janeiro-new-york-qv85vc0p94cw) — New York, NY - [Manager, Global Visual Merchandising](https://feeny.ai/job/manager-global-visual-merchandising-sol-de-janeiro-new-york-z3qh892haq3g) — New York, NY - [Manager, Product Development (Formulation)](https://feeny.ai/job/manager-product-development-formulation-sol-de-janeiro-new-york-79avxy2jk27v) — New York, NY - [Master Data Lead](https://feeny.ai/job/master-data-lead-sol-de-janeiro-remote-1hsebmd5q4qn) - [Corporate Counsel](https://feeny.ai/job/corporate-counsel-sol-de-janeiro-new-york-sk4c5ncxt51v) — New York, NY - [Sales & Marketing Coordinator - DACH NL PL](https://feeny.ai/job/sales-marketing-coordinator-dach-nl-pl-sol-de-janeiro-dusseldorf-3t3cs1d3rqrw) — Düsseldorf, Germany - [Coordinator, VM Designer - UKI](https://feeny.ai/job/coordinator-vm-designer-uki-sol-de-janeiro-london-mjxh7v2tf46x) — London, United Kingdom - [Assistant VM Manager - UKI](https://feeny.ai/job/assistant-vm-manager-uki-sol-de-janeiro-london-28rvy7mq9vbz) — London, United Kingdom - [Senior Designer, 2D VM](https://feeny.ai/job/senior-designer-2d-vm-sol-de-janeiro-new-york-szhwgvq00zq3) — New York, NY