---
title: 'Manager, Documentation & Content at Coveo'
canonical: 'https://feeny.ai/job/manager-documentation-content-coveo-montreal-province-of-quebec-5hmvxvqm5n3a'
type: 'job'
last_seen: '2026-09-17'
---

# Manager, Documentation & Content at Coveo

- **Company:** Coveo
- **Location:** Montreal Province of Quebec, Canada
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-09-17
- **Apply:** https://www.coveo.com/en/company/careers/open-positions?gh_jid=8805849002

## Job description

Shape the content experience behind every great product experience

What if the right documentation could make every Coveo product easier to understand, implement, and use? As Manager, Documentation & Content, you’ll lead an experienced team of eight technical writers responsible for one of Coveo’s most visible product surfaces: our documentation and product content.

Your focus will be on people and delivery leadership: developing writers, setting clear priorities, managing capacity and tradeoffs, and strengthening partnerships across Product and Engineering. You’ll also help evolve our approach to user experience content and continuously improve the documentation experience.

As our Manager, Documentation & Content, you will:

- Lead, coach, and develop a team of eight technical writers, setting clear expectations, providing regular feedback, and creating meaningful growth and ownership opportunities.
- Own documentation delivery across Product, including intake, prioritization, capacity planning, and the proactive management of risks and tradeoffs.
- Build strong partnerships across Product and Engineering, ensuring writers are involved at the right time and documentation commitments and priorities are clear.
- Establish a sustainable user experience content practice encompassing interface copy, terminology, in-product guidance, and other product content in partnership with Product Design and Product Management.
- Maintain practical standards for documentation quality and consistency while empowering writers to take ownership of their respective content areas.
- Drive focused improvements to the documentation experience, including information architecture, navigation, content structure, and tooling, using customer feedback, analytics, search behavior, and artificial intelligence (AI) where they meaningfully improve quality or efficiency.

Here is what will qualify you for the role:

- Experience managing and developing a team of technical writers or content professionals, including coaching, feedback, performance management, and career development.
- Experience leading documentation for technical products used by developers, administrators, implementers, or other technical audiences.
- Strong operational judgment and experience managing competing priorities, capacity, stakeholder needs, and delivery tradeoffs.
- Strong documentation craft, editorial judgment, and communication skills, with the ability to bring structure to ambiguity and build productive cross-functional relationships.

What will make you stand out:

- Experience supporting user experience writing, terminology, in-product guidance, or other forms of product content.
- Familiarity with documentation-as-code practices and modern documentation publishing workflows.
- Experience improving information architecture, navigation, findability, or other aspects of a documentation experience.
- Experience working with enterprise cloud solutions, developer platforms, application programming interfaces (APIs), software development kits (SDKs), or similarly technical products.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

## About Coveo

## Company Overview
- **One-liner**: Coveo provides an AI-powered relevance platform that delivers AI search, recommendations, and generative experiences to personalize enterprise customer and employee interactions.
- **Entity Type**: Public (TSX: CVO.TO)
- **Headquarters**: Montreal, Quebec, Canada
- **Founded**: 2005
- **Founders**: Laurent Simoneau, Richard Tessier, and Marc Sanfaçon

## Core Business
- **Primary Industries**: Enterprise software – AI search, personalization, digital experiences (ecommerce, customer service, workplace, website)
- **Target Customers**: B2B – large enterprises, global brands, organizations with large content/ product catalogs
- **Mission**: “Help enterprises become business-to-person and thrive in the experience economy” by maximizing business outcomes through AI search and generative experiences [coveo.com](https://www.coveo.com/en/company/about-us)

## Products & Services
- **Coveo AI‑Relevance™ Platform** (SaaS): Indexes and unifies enterprise data across systems (CRM, help desk, intranet, commerce) to deliver hyper‑personalized search, recommendations, and generative AI answers. Includes connectors for common enterprise tools, an MCP server for AI agents, and analytics to measure business impact. [coveo.com](https://www.coveo.com/en)

## Market Standing
- **Valuation / Market Cap**: ~$798.6M USD (as of mid‑2025) [linkedin.com](https://www.linkedin.com/company/coveo)
- **Annual Revenue**: $133.3M USD (LTM) [linkedin.com](https://www.linkedin.com/company/coveo)
- **Total Funding (pre‑IPO)**: ~$572.9M USD, including rounds led by OMERS Growth Equity, Evergreen Coast Capital, BDC Venture Capital, and a recent $3.3M post‑IPO grant from SCALE AI [linkedin.com](https://www.linkedin.com/company/coveo)
- **Notable Investors**: OMERS Growth Equity, Evergreen Coast Capital, BDC Venture Capital, SCALE AI, Innovation, Science and Economic Development Canada
- **Growth Signals**:
  - 685 employees (+1.2% YoY) across 12 countries; monthly headcount trend +2.1% [linkedin.com](https://www.linkedin.com/company/coveo)
  - 100 active job postings; quarterly job post growth +38.9% [linkedin.com](https://www.linkedin.com/company/coveo)
  - Earned ISO Generative AI Competency (2025) [linkedin.com](https://www.linkedin.com/company/coveo)
  - Continues to expand partnerships and integrations (e.g., MCP Server for AI agents) [coveo.com](https://www.coveo.com/en)

## Competitive Advantages
- **AI‑Relevance focus**: Differentiates between generic search and contextual, intent‑driven personalization at enterprise scale – “moving from persona to person” [ir.coveo.com](https://ir.coveo.com/en/company-information)
- **Composable architecture**: Plugs into existing tech stacks without migration, indexing content securely across silos (CRM, knowledge bases, commerce platforms, etc.) [coveo.com](https://www.coveo.com/en)
- **Proven enterprise traction**: Serves millions of users with billions of interactions for the world’s most innovative brands, providing a “trusted AI‑experience advantage” [coveo.com](https://www.coveo.com/en/company/about-us)

## Strategic Focus
- Accelerating generative AI and AI agent capabilities (Coveo MCP Server, GenAI experiences) [coveo.com](https://www.coveo.com/en)
- Expanding international presence (offices in US, UK, Netherlands, Australia, France, Germany, etc.) [linkedin.com](https://www.linkedin.com/company/coveo)
- Deepening integrations and certifications (ISO, SCALE AI partnership) to build trust and compliance [linkedin.com](https://www.linkedin.com/company/coveo)
- Growing revenue through upsells to existing enterprise customers and capturing new segments in ecommerce, service, and workplace

## Why Work Here
- **Culture & Ratings**: Employer rating of 4.0/5 (346 reviews), with work‑life balance 4.0, culture 3.9, compensation 3.6 [linkedin.com](https://www.linkedin.com/company/coveo)
- **Work Model**: Hybrid / remote‑friendly (operates across 12 countries; Montreal HQ; roles in Canada, US, UK, Netherlands, Australia, etc.)
- **Engineering‑driven**: Technical roles account for 27% of workforce; strong engineering leadership (e.g., Director of Platform Engineering) and active research (4% headcount in Research) [linkedin.com](https://www.linkedin.com/company/coveo)
- **Career Growth**: 100 open positions, quarterly job post growth +38.9%, and a culture that often creates roles for top talent (submit your profile) [coveo.com](https://www.coveo.com/en/company/careers/open-positions)
- **Perks**: Montreal‑based office in a modern downtown location; emphasis on AI innovation and professional development

## Sources
1. [coveo.com - About Us](https://www.coveo.com/en/company/about-us)
2. [coveo.com - AI Relevance Platform](https://www.coveo.com/en)
3. [ir.coveo.com - Company Information](https://ir.coveo.com/en/company-information)
4. [linkedin.com - Coveo Profile](https://www.linkedin.com/company/coveo)

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